Fine and Country reviews

★★★★★ 5/5

Google

Ross and his team at Fine & Country were excellent in helping me with the sale of my property giving solid advice along with an impressive array of services and channels that made a real difference to the positive outcome. Always genuinely friendly and professional, taking the time to help me through the stresses and strains of undertaking the intellectual, commercial and emotional considerations of selling a prestigious property while also making the whole family feel comfortable and reassured that we were working with the right people for the sale of our property. Cannot recommend them highly enough.

Hugh · 13 November 2025

★★★★★ 5/5

Google

Great service throughout. I met Ross initially to discuss and agree the sales approach, he was very understanding and professional in his approach. Rupert was always available from start to finish to update and destress the process once the sales was underway. Amanda our sales progressor was persistent in her approach. Thank you all. F&C was the right choice :)

Jo · 29 November 2025

★★★★★ 5/5

Google

My wife and I sold our house through Fine & Country Canterbury. Our experience with Ross and Rupert was a positive one, even in an unsettled housing market. They are both highly capable, professional and personable people. They gave us sage advice, and their years of experience was evident in how they presented themselves and our property to prospective buyers. We have no hesitation in recommending them in their professional capacity.

Kevin · 16 March 2026

★★★★★ 5/5

Google

We had a truly excellent experience with Fine & Country. There was a few curveballs along the way that Ross and the team dealt with professionally and efficiently. Always courteous, responsive and good humoured. They genuinely cared about our purchase and they seemed to genuinely care for the seller too. A fine line to walk that was done very well. Highly recommended.

Gary · 14 March 2025

★★★★★ 5/5

Google

Top quality service from F&C Canterbury. I was the purchaser in the transaction not the vendor, but they handled all my questions and queries along the way. Rupert and his team are very professional and I wouldn't hesitate to use or recommend their services should the need arise.

Paul · 10 August 2025

★★★★★ 5/5

Google

Had a great experience with Fine & Country and in particular, Ross. The original viewing was great. He was knowledgeable and TOTALLY transparent about all aspects of the property we were viewing. We were delighted with property and bought it. During the whole process, Ross kept us updated and was great liaison between us and the vendors pre and post completion, answering any questions we had. We’ve ended up in our dream home, so a totally positive experience. Huge thanks to the team.

Cos · 17 September 2023

★★★★★ 5/5

Google

The team we had from Fine and country were very good and assisted us through a difficult sale due to the prolonged time scale that it took the buyer to exchange contracts with us. I wish to thank our team at Fine and Country for keeping us informed on the sale progress along with providing us with the comfort we needed to stick with this buyer I recommend to everyone looking to appoint an estate agent that they should use the services of Fine and Country Canterbury

Brian · 16 July 2025

★★★★★ 5/5

Google

Louise was fantastic throughout the whole process of our purchase. Always at the end of the phone or immediate reply’s by email. Couldn’t be happier!

James · 2 September 2025

★★★★★ 5/5

Google

Ross and the team were always a pleasure to deal with. They were all very professional. They found us two buyers and negotiated a good price. Highly recommended.

Mark · 23 July 2025

★★★★★ 5/5

Google

Ross and the team were superb from beginning to end, they have a invaluable wealth of experience in knowing the best way to sell your home, with fantastic support both pre and post sale they genuinely care about their clients and I would highly recommend their service, you really will be in safe hands with them!

Kirsty · 18 May 2024

★★★★★ 5/5

Google

Ross and the team provided us an excellent very professional experience. It was a super positive. I am very thankful to them for their attention to detail and level of care in purchasing the house. Top Notch!!

Jonathan · 24 February 2025

★★★★★ 5/5

Trustpilot

An excellent service from start to completion

Fine and Country have just sold our house in Wales. We found their service excellent. Gareth conducted the viewings and always informed us that he was there ready for the clients viewing. He also gave us feedback directly after the viewing. He was always professional, positive and polite. Fine and Country Wales also used a company ASAP who followed through with buyers and both parties solicitors. This kept us informed daily at the progress of the sale. I could not recommend Fine and Country enough. Excellent service, excellent people. Thank you.

Richard · 11 December 2025

★★★★★ 5/5

Google

After being on the market for 6 months with another agent, I contacted Fine and Country to see what they could do to help me sell my house. The manager Ross came out to see me and explained that rather than reduce my price (something my current agent kept telling me to do) they would be able to use their london offices and national marketing to find more potential buyers. They did a brilliant brochure which showed my house off perfectly with a great write up done by their lovely journalist Liz. Within a month I had 6 viewings and an offer from a buyer who had already sold themselves. The sale has now gone through and I am settled in my new home near my daughter and grandchildren. Something I never thought would happen and probably wouldnt if I had not changed to Fine & Country. Thank you to the team at Canterbury who helped this happen and were always a pleasure to deal with. Rupert was always friendly and professional when he contacted me with feedback. Overall I cannot recommend this agent enough. From the way they handled my marketing to doing the viewings was always professional.

S · 14 June 2020

★★★★★ 1/5

Trustpilot

Disappointed

I have been pondering completing this review for several weeks and have now decided that I really ought to do so. We instructed your agent Pip Holden to sell our property for us in August 2023, I actually sought her out as we were very impressed with her professionalism when she showed us around another property previously. Let me say first of all that Pip is very personable and I persuaded my husband that we should use her services.

Suzanne · 4 January 2024

★★★★★ 5/5

Google

Very pleased with the result of the sale of our house. Thank you Ross and Rupert well done.

Martin · 19 November 2024

★★★★★ 4/5

Google

We were happy with our experience. The market was challenging at the time and Ross and the team helped ensure we sold at a reasonable price. Many thanks

Bunny · 18 May 2024

★★★★★ 5/5

Google

Fine and Country did a brilliant job of selling our house, they found the perfect people to buy the house. Ross was very efficient and extremely pleasant to deal with, always available, or fast to return calls. Also Rupert was equally helpful. No hesitation in recommending this company.

Robin · 14 June 2022

★★★★★ 5/5

Google

Selling your property is known to be one of the most stressful experiences in the world. I’d been let down by another agent, who let the sale of my house slip through their fingers; so I went to Fine and Country in Canterbury instead. From the start, Area Manager Ross Anderson provided clear and sensible advice, ably supported by Rupert Mitchell (Senior Negotiator) and Amanda Robinson (Sales Progressor) and it was obvious that they were extremely skilful in managing the process of matching vendor with purchaser - the very first day of viewings, I got an offer at full asking price. The process of journeying to exchange/completion was long and tortuous - through no-one’s fault - and over the months I relied heavily on support from all three of these people to help me and advise me. The thing that distinguishes Fine and Country from other agents, is that they have a strong human element: they always returned calls, always listened patiently and their kind support was invaluable. It was particularly vital in this situation because of the volatile market and changing economic picture during the process of sale. I really needed the expert advice; and I got it. I recommend Fine and Country unreservedly.

Alison · 18 August 2023

★★★★★ 1/5

Trustpilot

No response to telephone voicemail or emails...

Shocking that an estate agent doesn't respond to voicemail messages I've left to enquire about viewing a property that I'm interested in purchasing.

Bhav · 2 July 2026

★★★★★ 5/5

Google

Great experience dealing with Ross and the team. They are very knowledgeable on their market and are straightforward to deal with. I have been involved on both a sale and purchase with them now and would highly recommend.

Tom · 14 June 2021

★★★★★ 5/5

Google

Very helpful and efficient staff that de-stressed the whole experience, and communicated very well throughout. Would highly recommend

Karen · 10 August 2025

★★★★★ 1/5

Google

5 attempts to organise a viewing, over 4 days with repeated promises to get back with confirmation. After I had to chase i eventually have the displeasure of talking to “Rupert”. One of the most arrogant and sleazy sounding estate agents I …

Ross · 16 April 2024

★★★★★ 5/5

Google

Professional par excellance ’ reliable and realistic offer price given. Buyer found within 10 days and ws achieved 95% of the sellng price -10 weeks from posting the first offer to a successful completlon

John · 20 September 2024

★★★★★ 5/5

Google

Fantastic service from Ross and Rupert at Fine and Country Canterbury office. A joy to work with on one of the most stressful things to do in life. Would highly recommend.

Leanne · 20 October 2024