Palmer and Son Cannock Chase reviews

Hi Lilianna, I’m very sorry to hear of your disappointment. I have immediately asked the line manager of your centre to investigate this as a priority and provide me with more information. A member of our team will get back to you as soon as we have the details. Your satisfaction is very important. Therefore, we’ll make the relevant enquiries and aim to make matters right as soon as possible. Where appropriate, we’ll also take steps to prevent the situation from happening again. Thanks again for your comments which help us improve. We appreciate your business. Best regards, Lorraine Brule Global Customer Service at Regus

Hi Michael, I’m very sorry to hear of your disappointing experience. Regardless of the reason, I understand how frustrating it can be and apologise if we did not provide the level of service that you expect and deserve from Regus.    My team have contacted you now to get more information and I have also immediately asked the Manager of your centre to look into this as a priority.  Your satisfaction is very important, therefore, we’ll make the relevant enquiries and aim to put matters right as soon as we can. Where appropriate, we’ll also take steps to prevent the situation from happening again.  Thanks again for your comments, which help us improve. We appreciate your business.  Best, Lorraine Brule  Global Customer Service at Regus

Hi Carl, we are sorry to hear this. Please reach out to us via our Facebook page (www.facebook.com/RegusGlobal/) with your contact details so we can look into this further and help resolve any issues. Thank you.

Hi Crystal Thank you for taking the time to share your experience. I'm very sorry to hear that your recent visit was marred by the difficulty you had connecting to the internet. We completely understand how frustrating that can be, especially when connecting to our network is normally straightforward. Our centre team would have been more than happy to assist and work with you to get connected as quickly as possible. If you would like to add further comments, please feel free to email me at michelle.spire@regus.com. Kind regards Michelle Spire  Assistant Global Customer Service at Regus

Hi Philippe, I’m very sorry to hear of your disappointment. Regardless of the reason, I understand how frustrating it can be and apologise if we haven’t provided you with the level of service that you expect and deserve from Regus. A member of our team has emailed you to further assist. Best, Lorraine Brule Global Customer Service at Regus

Hi Michael, We are concerned to read your comments, particularly as they include serious allegations. However, as this review has been posted anonymously, we are unable to verify your experience or review the matter properly. We do not agree with broad claims of this nature being made without allowing us the opportunity to identify the account and investigate the specific circumstances. Please email me at lorraine.brule@regus.com for us to review and assist immediately. Best, Lorraine Brule Global Customer Service at Regus

Hello Adrian, We’re sorry to hear of your dissatisfaction and appreciate you sharing your concerns. We provide our restoration service for all customers to save time and money, along with the frustration of dealing with multiple outside vendors such as IT & phone technicians. When you moved into your office, we ensured it was all in working order and ready for use. We do the same with each customer and this service is part of your agreement. If additional repairs above the standard restoration is required, additional charges may be implemented and we would communicate it to you at the time. On behalf of your Community team, I’d like to extend a full apology if this wasn’t explained to you. I’d be happy to support you should you need further information but you’ve posted anonymously. You can contact me at lorraine.brule@regus.com and we will be happy to help you. Please don't hesitate to log into your online account (myregus.com) to check your service agreement and review our FAQs. Regards, Lorraine Brule Global Customer Service at Regus

Hi David, thank you so much for your kind words. It’s great to hear that your experience in Chippenham has been such a positive one, and that Veronica has made such a strong impression. We’re glad you’re enjoying your time with us and look forward to welcoming you back.

Hi Anita, thank you so much for your thoughtful review. We’re delighted to hear both locations are clean and that the team has been helpful, and we’re sorry to hear the booking page can be tricky to adjust. Please raise a ticket through the Help section of your online account so our team can review this and assist you directly.

Hi Ahlaianne, We are sorry to hear about your experience, although we do not believe your comments reflect the full circumstances of this matter. Your centre team has contacted you several times between February and April 2026 to obtain the required USPS registration form and identification documents needed to activate mail handling services. As these documents were not received until 29 April 2026, we were unable to provide mail services before that date in accordance with USPS compliance requirements. During this time, your centre team remained in contact with you, provided support throughout the onboarding process, and held eligible mail as a courtesy where possible. Once the required documentation was received and verified, your mail services were activated. Your service is currently restricted due to an outstanding balance, and it will be reinstated once payment has been received. If you need further assistance, please respond to the team member who is in touch with you. Thank you, Lorraine Brule Global Customer Service at Regus

Hi Monique, thank you so much for your wonderful review! We're delighted to hear Jacqueline has supported you through the small hurdles and made such a positive difference as you build your brand and business. We truly appreciate your kind recognition and will be sure to share your words with her!

Hi Dr. Booze, thank you so much for your wonderful review and for being with Regus for 10 years! We're delighted to hear you've consistently felt welcomed and supported throughout your time with us. A special thank you for recognising Nicole, Felicia, and Ebony and the exceptional service they provide. Your continued trust and recommendation mean a great deal to us, and we look forward to continuing to support your business!

Hi Mitch, thank you so much for your kind review. We’re thrilled to hear your positive feedback about Denzel and the excellent support he provides. We hope to welcome you again soon!

Hi Matthew, thank you so much for your wonderful review and for being with us for the past 11 years! We're delighted to hear the Heron Bay team has consistently provided exceptional support and played such an important role in your business journey. Your continued trust and kind recognition mean a great deal to us!

Hi Ira, thank you so much for your kind review. We’re delighted to hear your positive feedback about Christiana and the support from the front office team. We hope to welcome you again soon!

Hi Jasmine, we have received great feedback about the quality of our service, and I apologise if you’ve experienced any delay in hearing back from the team.  If you’d value a deeper investigation into the matter, or have any further concerns, please email me at lorraine.brule@regus.com with your company name and details. Best, Lorraine Brule Global Customer Service at Regus

Hi Maryam, thank you so much for your wonderful review and for being with us for the past couple of years! We're delighted to hear you appreciate our flexibility and the consistent support from our management and reception teams. We truly appreciate your continued trust!

Hi Maria, thank you so much for your thoughtful review. We’re delighted to hear the team’s professionalism, responsiveness, and support have helped create such a welcoming and efficient working environment for you. We truly appreciate your kind feedback and look forward to continuing to support you!

Hi Armando, thank you so much for your thoughtful review. We’re delighted to hear the attentiveness of the team, along with the privacy, location, and parking availability, helped make Regus the right choice for you. We look forward to continuing to support you in your new office!

Hi Paul, I’m very sorry to hear of your dissatisfaction and would like to help. In order to have your contact details removed from our distribution list, please email the relevant details to me at lorraine.brule@regus.com. Best wishes, Lorraine Brule Global Customer Service at Regus

Hi Jim, thank you so much for your thoughtful review! We're delighted to hear the online booking process was easy, our team was friendly and helpful, and the meeting room was clean and had everything you needed. We hope to welcome you again soon!

Hi Eliott, thank you so much for your wonderful review! We're delighted to hear you enjoy the office and welcoming environment. It's especially great to know Roberto at reception has been so helpful in making you feel comfortable and settled. We'll be sure to share your kind words with him!