Trusted Agent profile Β· Cannock Chase

Connells Cannock reviews in Cannock Chase

1.8

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194 reviews across 1 platform

10-12 Wolverhampton Road, Cannock, WS11 1AH, Cannock Chase, WS11 1AH

Connells's office in Cannock Chase, at 10-12 Wolverhampton Road, is rated 1.8 out of 5 across 194 reviews on 1 platform.

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194

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Reviews

Every review we hold for the Cannock Chase office, from every platform, shown as written. First names only.

1/5

Trustpilot

Utter disgrace

Rent properly Delt with lois from lettings in coventry Dreadful people who hsve massively let my daughter regardingthe rental in elderbrrry way wyken coventry and refused to refund the holding fee

Sandra Β· 19 June 2026

5/5

Trustpilot

Georgia and Lloyds at Connells

We just brought our first home with Connells Lloyd and Georgia where fantastic engaged with us from start to finish took a lot of stress of us as first time Byers and we can’t thank you enough and can’t wait to move our family in to our first home

Consumer Β· 26 January 2026

1/5

Trustpilot

Awful experience

Connells based in Cannock, Staffordshire. Awful experience. I will update this review when our sale completes and our formal complaint concludes.

Lee Β· 14 July 2026

1/5

Trustpilot

Avoid

Lack of communication. Making up conversations, I wish I recorded them as well. Doing price reductions without permission. Avoid.

Emma Β· 8 July 2026

5/5

Trustpilot

Delivered on promises to get viewers…

Delivered on promises to get viewers into the door. I like other local agents they had a high flow of viewings resulting in a rapid sale of my house at a very competitive sale price. Easy to deal with good communication throughout and advice.

Stuart Β· 15 December 2025

1/5

Trustpilot

Zero star not available

Zero star not available. As a landlord they always blamed other people, never took accountability. Complaints process only active on socials but details on their β€œinvestigation” never posted and hidden Chose someone else. Trump on a corporate footing!

Eila Β· 20 January 2026

1/5

Trustpilot

Absolutely disgraceful service

Absolutely disgraceful service, won't give back deposit after long time partner passed away. Told to put a dispute In but will only get half back as not married. Been going on over a month backwards and forwards to different departments will no good outcome. Do not use them they are disgraceful and diabolical company.

Joe Β· 23 July 2025

1/5

Trustpilot

Reported damp couple of times and a…

Reported damp couple of times and a year later still nothing, when trying to speak to people it's impossible to get a reply from them. I tried to leave my tenancy and couldn't get a reply from them. Wouldn't suggest going with them

Steffan Β· 6 November 2025

5/5

Trustpilot

The surveyor was punctual amicable and…

The surveyor was punctual amicable and friendly.

Andrew Β· 22 July 2026

1/5

Trustpilot

The estate agent is so pushy and…

The estate agent is so pushy and insistent on me talking to their in house mortgage advisor. This would have been fine if it was just offered as an option to consider, but instead the whole thing felt really pushy.

Nancy Β· 21 October 2025

1/5

Trustpilot

The poorest evaluation I ever had in my…

The poorest valuation I ever had in my life the house price is 230k in market they put down 175k The valuation man was πŸ₯΄ πŸ₯΄ 🀣🀣🀣🀣🀣

Ako Β· 4 February 2026

1/5

Trustpilot

Very bad property management service

Very bad property management service . It has been six months and they are not fixing the house repair .

Eagle Β· 31 March 2026

1/5

Trustpilot

- Unreliable communication

- Unreliable communication - receiving the wrong insurance quote - our documents sent to the wrong people

Lunderdog Β· 28 March 2026

1/5

Trustpilot

Very bad decision to deal with this…

Very bad decision to deal with this company,bad management, bad agency, bad communication, bad landlords,thay gonna create a very bad circumstances because they won't inform you of any change or charges. Only one word disgraceful πŸ˜”

STEFAN Β· 4 September 2025

3/5

Trustpilot

Not bad.Poor communication via email…

Not bad.Poor communication via email and phone.Would not recommend.

Matt Β· 30 April 2026

1/5

Trustpilot

Connells never respond to email…

Connells never respond to email enquiries and when I call, they tell me someone would call back but I never get a call.

Afolayan Β· 11 November 2025

1/5

Trustpilot

Communication

Not communicating well and not answering emails.

Ms Β· 13 February 2026

5/5

Trustpilot

Excellent experience

Excellent experience. Arrived promptly, inspected property thoroughly. Polite, courteous and kept to the allotted time slot.

Judith Β· 13 November 2025

5/5

Trustpilot

Sale of property

Grace cross sales negotiator was very professional throughout the sale of my property and went above and beyond

Lynn Β· 22 September 2025

1/5

Trustpilot

Should be shut down for their…

Should be shut down for their horrendous tactics. Stealing potential profitability from a seller to line your own pockets. Poor very poor

Andrew Β· 12 August 2025

1/5

Trustpilot

Disgraceful

Just like others watched the programme Undercover Estate Agent, exposing their very sharp practices. If selling wasn't stressful enough. Avoid Disgraceful disgraceful company!!!

Peter Β· 17 July 2025

1/5

Trustpilot

All experiences have been rubbish

All experiences have been rubbish. I would never use them to sell my house. Just to get viewings is a shambles

Shelly Β· 29 July 2025

1/5

Trustpilot

ZERO STARS

Let's face it, most estate agents are somewhat shady but Connells take it to the next level! Unbelievable. stay WELL away!

Furryfocker Β· 23 July 2025

1/5

Trustpilot

Not shown professionalism

Not shown professionalism Bad customer service

K.Bi Β· 3 December 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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