5/5
GoogleAs a buyer Shifa at Winkworth has been excellent to work with - organised, clear and communicative. Highly recommend
Trusted Agent profile · Camden
Winkworth Kentish Town reviews in Camden
★★★★★
994 reviews across 2 platforms
306 Kentish Town Road, Kentish Town, NW5 2TH, Camden, NW5 2TH
Winkworth's office in Camden, at 306 Kentish Town Road, is rated 3.9 out of 5 across 994 reviews on two platforms, including 118 Google reviews rated 4.3.
Reviews
Every review we hold for the Camden office, from every platform, shown as written. First names only.
Google5/5
TrustpilotGreat service from Winkorth Kensal Rise
The team at Winkworth Kensal rise really know the local market and provide an efficient and professional service. They are friendly, responsive and I would definitely recommend them. Gurdeep, Raphael and the team worked really hard to make the sale of my flat as smooth and stress-free as possible. Thank you!
5/5
TrustpilotI have let a flat through Winkworth in Kensal Rise
I have let a flat through Winkworth in Kensal Rise for many years now and they have recently re-let it for me after the last tenancy ended. I have always received a very professional, efficient and friendly service from them and I would have no hesitation in recommending them to anyone seeking to let a property.
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
TrustpilotWinkworth are the best in the area
Aaron at Winkworth went above and beyond to ensure a seamless letting process for my home in Kensal. He was always quick to respond and a great knowledge of all the local tradespeople I needed to engage to let my home. I chose this agency as they are the most respected in the area and was not disappointed. I would highly recommend.
5/5
TrustpilotGreat experience with Winkworth
Great experience with Winkworth! Ryan was brilliant with communicating and organising our move.Would highly recommend
1/5
TrustpilotThey did not show up
We booked an appointment to view a property, and they did not show up. We arrived at the agreed location at the exact time, tried to call them on the phone, no answer.According to the current tenants, who were kind enough to let us in, explained that the agent just left a few minutes before the appointment.The agent did not call us back later, nor replying to our email.
Agent replied · 23 October 2024
Hi Viktor, We're sorry to hear of this happening as we pride ourselves on our excellent customer service. Please get in touch with us at: clientrelations@winkworth.co.uk in order that we can talk further.
5/5
GoogleWe worked with Andrew S. for the purchase of our first home. Andrew was professional, personable and extremely helpful throughout the process. We would definitely recommend him and Winkworth Kentish Town to anyone looking for a property in the area.
5/5
TrustpilotThank you!
Guy and John have been fantastic throughout the process and kept the whole chain from collapsing. They are helpful and friendly and made the experience much less stressful than it could have been!
5/5
GoogleI recently purchased a flat through Winkworths and couldn’t be happier with the service they offered. The agent I dealt with Andrew Souber who was a delight. Friendly, professional and always happy to answer questions, helping make the process as smooth as these things can be.PositiveResponsiveness, Professionalism
5/5
TrustpilotAaron is great
Aaron is great. I have used this branch for many years and they have been excellent.
5/5
TrustpilotMarika was exceptionally helpful with…
Marika was exceptionally helpful with our entire move
Agent replied · 23 October 2024
Thank you for the review Isaac!
5/5
TrustpilotWInkworth's were excellent in…
WInkworth's were excellent in supporting the letting of a flat in Kensal Green, including identifying and finding the right tenants, and then providing an personal service in helping the management of that property.Winkworth's also provided a brilliant sales service when it came to marketing and selling the same property, taking us right through the process. Thank you.
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
TrustpilotProfessional, patient, a pleasure to deal with.
Nicola went above and beyond the call of duty to manage a very complicated and lengthy conveyancing, keeping in close touch with us and the others in the chain. We have never before experienced such a high quality of service from any other estate agent.
5/5
TrustpilotWe highly recommend Winkworth.
We felt Winkworth appreciated our property. The photos were beautifully taken, and we were given good advice regarding marketing. When we received an offer for our house (it happened very quickly), they helped by communicating clearly between buyer and seller whenever necessary which made the process considerably less stressful than it could have been. Everyone we spoke to was highly efficient and supportive throughout.
5/5
TrustpilotTop real estate agency with a notable history
An exceptional estate agency renowned for its prompt responsiveness, seasoned and supportive agents, a rich heritage, and a significant market presence. The amiable Arrun and Mya helped us to locate a new residence and expertly navigated us through the entire journey.
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
1/5
TrustpilotNot to be trusted.
Not to be trusted.Despite adhering completely to the Tenancy Agreement and having the premises professionally cleaned before leaving, Winkworth charged us an exorbitant amount for cleaning services - that were not even in the contract. This is for a place they neglected to maintain - leaks in the roof and mould on the walls that were never fixed.
Agent replied · 23 October 2024
At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All of the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.
1/5
TrustpilotFailure to repay deposit.
It has been over 3 weeks since we vacated our rental property and we haven't been repaid our deposit. Apparently Winkworth can't contact our landlord.They also tried to change the check-in report to make it look like the flat was in a better condition when we moved in than it actually was.
5/5
TrustpilotShaun Blackstock not only found me a…
Shaun Blackstock not only found me a fabulous flat - having listened to my requests - he then found me the best tenant for my flat. Shaun with Aaron Priscott at Winkworths are the best Estate Agents bar none. Many thanks
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
2/5
TrustpilotAbsolutely shambolic
Update on my review. Credit where credit is due at least they took my feedback seriously and responded and worked hard to resolve my issues in a timely manner after I complained. So thank you. Absolutely shambolic. Lied to about the deposit refund process and still waiting 2 months on for this to be resolved. Agent just palms off all responsibility back to the tenants. Would never use again! This is the Bishopston office
1/5
TrustpilotWe had really disappointing experience…
We had really disappointing experience with a Winkworth Finchely department, to be more exact, with a staff member Lewis Impleton.First of all, I called to ask for the particular flat viewing to be arranged. He asked me quite few questions on the phone, which was fine, as he had enough information to consider, if he wanted to waste my time and energy by coming to view the flat on the busy working day.Please note, I WAS ASKED what is my salary, which alone, was actually exceeding the required costs of the particular flat, but I WAS NOT ASKED to send the documents, reference letters etc. Lewis WAS AWARE of me and my husband working as a self-employed, but as I assume now, he didn't really understand the nature of my work and didn't bother himself to introduce me to the l.lord as a contracted worker, 6 days a week.On the day of viewing, he showed us the flat, politely smiled at us and was very presentable. But that was it...Knowing how fast we needed to move, due to the lack of free time and busy schedulle, he still did not get back to me. When I decided to chase him myself, I only received a short email- saying, that actually he was speaking to land lord and suddenly finding out, that they wanted only FULLY EMPLOYED people...I have only one reason to think of- he didn't like my husband or to be more exact- his nationality, as to emphasize again- he DID NOT ask us to send any of the required documents, proofs etc. He just judged us by the fact, that we are self-employed....
5/5
TrustpilotWinkworth have been very helpful…
Winkworth have been very helpful especially a lady called Jade from Porringland branch. She couldnt have done more to keep me up to date with all information and guiding me through the process for buying a home. She went above and beyond the call of duty and i would definately recommend her. Thanks Winkworth
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
TrustpilotReally helpful, friendly and efficient Estate Agents
Really helpful, friendly and efficient Estate Agents. Guy and John always responded to questions and queries on the same day. The team assisted us in completing within 8 weeks.
1/5
TrustpilotWon't be using Winkworth ever again
Terrible experience leaving our tenancy with Winkworth Tiverton. Spent a day cleaning the flat only to be told it wasn't good enough and cost us nearly £300 in deposit for them getting it cleaned by "professional" we didn't have a say in any of this and even though we mentioned that we felt we left the flat in good condition it went on deaf ears. We looked after that flat for 2 and half years and to have this in return just felt like it was all for nothing. I hope I'm never in a situation where I will have them again. Terrible company
5/5
GoogleShifa at Winkworth was very friendly and reliable person. He was very helpful and patient every time we had questions. He always answered our phone calls/returned our phone calls straight although they had so much work to do. We were very pleased to work with him. He is very dedicated to his work!
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