Savills Hampstead reviews in Camden

★★★★★ 5/5

Trustpilot

First time auction seller

First time auction sellerAs the Executor of my later Mother's Estate I decided to sell her home by auction. Savills guided me through what was for me an extremely emotional and difficult process with professionalism and understanding. I attended the auction and was extremely impressed at Mr. Coleman Smith's (the auctioneer) expertise and skill which achieved a far better result than I had dared to hope possible. I would certainly recommend Savills to anyone thinking of selling a property at auction.Peter Norman

Peter · 20 May 2018

★★★★★ 5/5

Trustpilot

I am surprised to read all of the…

I am surprised to read all of the negative comments about Savills. I have dealt with them recently and I can only speak highly of them. They have been prompt and swift with sorting out all the queries, always on time, nice and polite and I have only dealt with professional individuals there.Jordan Caskie at Savills is one of the best sales agents I have ever met. I was very impressed with how smoothly he got everything sorted, responding to my messages even during the weekends and negotiating the best deal for me with the landloard.

Cristina · 1 May 2018

★★★★★ 1/5

Trustpilot

Waited 40 mins out in cold on Saturday…

Waited 40 mins out in cold on Saturday morning and none of the savills staff turned up. Called sevenoaks branch took them 20 mins to find their property on their own website. In my view Savills the worst eastate agency company in this country .

Vaibhav · 7 December 2019

★★★★★ 5/5

Trustpilot

Great experience!

Great service from start to finish from the team that ‘showed’ the house to potential buyers to the negotiator who made sure we got a great deal and a smooth pathway to completion. Highly professional, knowledgeable and friendly team.

Seller · 2 July 2021

★★★★★ 5/5

Google

Excellent all-round service from Savills Hampstead. From seeing a property I liked to viewing in 30 minutes and, from putting an offer in to getting the keys in 7 days. Paige especially was great and managed the process seamlessly throughout. Would recommend

Thomas · 24 October 2020

★★★★★ 5/5

Google

As a tenant of a property managed by Savills Hampstead I applaud its quick responsiveness, care, and follow-through to problems that have arisen. I have been very impressed and, when I have heard far less happy stories about other real estate firms, very grateful. I also note with gratitude the work at the outset of the Savills introducing agent, Dairin Moukarzel, who quickly understood and found the kind of property we were looking for. It is a pleasure to work with such a professional.

William · 25 October 2017

★★★★★ 5/5

Google

We were looking for a place in Hampstead and we were in touch with Robert from Savills. I will sum it up in one word "AMAZING". He did far beyond what you would normally expect an agent to do to find us a place we could call home. We can simply not praise him enough. If you are looking to move and wish to have someone truly helping you find a place, (not simply emailing you whatever on the system), he is your person. Highly Highly recommends !

Inbal · 25 October 2017

★★★★★ 1/5

Trustpilot

Court Case.

Be careful with this company. I am currently going to court over a dispute for a tenancy that ended 2years ago. I used to the a tenant at Ochestra house in ilford. They will try to bully you as it is a very big company with unlimited funds even when they have done something illegal. Please be careful

EO · 24 February 2023

★★★★★ 5/5

Trustpilot

House buying with Savills

The staff that handled the sales was absolutely brilliant. She addressed my concerns and responds promptly to enquiries, I couldn’t have asked for more , she was God sent considering two previous disappointments with two other agencies.The other colleagues at Savills were very helpful and responsive .I will always recommend Savills

Anthony · 14 September 2023

★★★★★ 5/5

Trustpilot

Savills, Beaconfield

Richard Sharman from Savills in beaconfield was brilliant from our 1st meeting and taking us around a house that became our 1st home. Couldn’t speak highly enough of him and everything he did to secure our home. Highly recommend to anyone looking purchase a home.

Luke · 18 September 2019

★★★★★ 5/5

Trustpilot

Great service from Tami Falzon at…

Great service from Tami Falzon at Savills. She always responds quickly to my emails and messages. She arranges contractors when required and has been a great voice of experience with recent dealings with my tenants. I'm delighted she manages my property for me.

Raemy · 29 February 2024

★★★★★ 3/5

Google

Definitely buying again!

Stormie · 16 September 2025

★★★★★ 1/5

Trustpilot

SHOCKING SAVILLS

Looks like I'm not alone in my experience with Savills. I'm yet another tenant, having to fight tooth and nail to have my security deposit returned. They are working in cahoots with The Derwent Group, who are equally as shoddy.Avoid these businesses like the plague.

S · 12 April 2019

★★★★★ 5/5

Trustpilot

I find Robert Lerner from Hampstead…

I find Robert Lerner from Hampstead Savills excellent at his job. He and the team around him have always given me superb service in letting my properties. They find me good tenants and always are very professional in all their dealings.

Ian · 2 April 2024

★★★★★ 5/5

Trustpilot

Paige Ford from Hampstead’s letting…

Paige Ford from Hampstead’s letting team was a pleasure to work with. Her professional approach and open dialogue made the whole process of finding a tenant extremely seamless. Five star service 🙏🏼

Perry · 17 May 2022

★★★★★ 1/5

Trustpilot

mayhem move😱

Worst moving experience ever!!! Problems with references and didn't tell us untill last minute, lack of communication between staff ..... Too many chiefs not enough Indians .. asked me to transfer the wrong deposit for the new place and even got my deposit owed £1000 short !!!! In previous property we put down New floor and improved the place .... Spent £500 in doing so and now they want to take a chunk out of my deposit to clean the Windows !!!! Ridiculous... Especially when our new rental property with savills is filthy !!! We've been here 2weeks now and still have no front door keys ... Staff are incompetent and after this tenancy we will avoid savills like the plague!!!!!!

😠 · 16 February 2015

★★★★★ 1/5

Trustpilot

NO ETHICS. AVOID THEM.

If you are still on time avoid them, if not be aware of their doggy practices behind your back and with other entities they operate. I leased a flat from Savills and I started to have problems with them since the first day. During the reference stage, a credit check agency asked me for detailing all my accounts, incomes and investments in the UK and overseas during the last year. It was a very confidential and delicate information. The Savills' agency assistant called my partner and started to discuss my income and investments with him. I was shocked. How could she have my financial information with her!!! It is not legal to share this confidential information, not to say with a junior member of Savills' sales staff!!!! Since then, I knew that I was going to have a difficult relationship with them... I checked the internet reviews and read, to my dismay, that reviews were awful. It was a new building and went we arrived the street intercom was not working. I called them and came a guy from the same country than the Savills agency assistant. He did some work on the building for half an hour and then he came and said "Oh, you know, it was working well!" It was strange as we rechecked it several times before informing Savills. The Savills assistant wrote to us saying we were going to be charged £80 for sending us the guy with no need. Savills did not say at the beginning the quote or even send us an invoice from this third party company. I refused to pay them, as it was not legal. After that I realized that more little things were not connected at home: telephone wires to plug, dishwasher,... Even a neighbor who moved a few months later to the building complained to me about the same problem!!! They were doing doggy business with their tenants to extra charge them... Finally, when moving out, they wanted to charge us for the cleaning even when a professional cleaning was done and extra charge us three times the regular price for it. They maintained our deposit for more than 5 months, fooling us from department to department and even trying to not pay us back if we did not answer a message in 5 days sent on Christmas time.

Oryana · 23 January 2015

★★★★★ 5/5

Trustpilot

I had a great experience with Savills…

I had a great experience with Savills in Loughton. In particular, Natalie Mills, who was my main contact. They regularly kept me up to date on progress and chased queries in good time. I felt they responded in a prompt and professional manner.

Stephen · 20 December 2019

★★★★★ 5/5

Google

Robert and his team, let our property in Highgate to a very good tennant in a matter of weeks. Very easy to deal with would highly recommended.

Michael · 25 October 2019

★★★★★ 5/5

Google

Robert was very helpful and to the point. Showed me the different options and analysed pros and cons. I will certainly trust him again as he is a real pro.

Nicholas · 25 October 2017

★★★★★ 5/5

Trustpilot

Savills were very helpful

Savills were very helpful. They immediately suggested suitable properties for me and then all correspondence was very clearly and quick from then on. They made every step very easy.

Jack · 26 August 2022

★★★★★ 5/5

Trustpilot

Excellent Estate Agents

The entire Savills team I had the pleasure to deal with during my tenancy were excellent - very professional, responsive and helpful.

Louise · 24 April 2023

★★★★★ 5/5

Trustpilot

Savills have been a tower of strength…

Savills have been a tower of strength; they not only succeeded in the sale of my old property but have found the perfect new home for me. I would recommend them any day.

Alice · 9 February 2022

★★★★★ 5/5

Trustpilot

Buying Property

Chris Ashman-Adams from Savills has helped us a lot when we were buying a property. So, I would highly recommend him and the agency to those who are thinking of moving home or buying a new one.

Yana · 4 June 2021