Every review we hold for the Camden office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe listed our property through Savills…
We listed our property through Savills and sold our property within 8 months of listing. Right from valuation to completion, we found Doug’s service and approach transparent, friendly and timely. Doug’s team including David P and Beverly were equally easy and professional to deal with. Overall a very enjoyable experience !!
SUMIT · 30 June 2020
Agent replied · 22 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.
★★★★★ 5/5
TrustpilotSavills Hampstead / Daniel Omell
Savills Hampstead were great and DANIEL OMELL couldn’t have been more helpful or accommodating… he was professional and a joy to deal with throughout and I have no hesitation in recommending him and Savill’s.
Dawn · 1 March 2023
Agent replied · 22 October 2024
We are so pleased that everything worked out successfully for you, Sue. Thank you for providing us with an update and for taking the time to review our service.Regards,Daniel & Savills Hampstead team
★★★★★ 1/5
TrustpilotCompletely unresponsive
No response to my enquiries about renting a 4 bed house after 4 online enquiries and two phone calls - landlords I advise you to find an agent who actually responds to potential tenants. Property is still showing as available on Zoopla and Savills own website
VictoriaT · 23 August 2021
Agent replied · 22 October 2024
Thank you for raising this with us. We would like to find out further details regarding this matter. If you’d like to, please get in touch by emailing us on socialmedia@savills.com
★★★★★ 5/5
GoogleRoisin was a great help throughout the entire buying and conveyancing process. She was especially communicative and always very considerate. Thank you for everything!
Kyle · 28 November 2023
Agent replied · 23 October 2024
Dear Kyle,
Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
Kind regards,
Roisin O'Neill
Savills Hampstead
★★★★★ 5/5
TrustpilotStewart Chipchase at Savills
Stewart Chipchase was the estate agent involved in the sale of my flat.His advice as regards various lease issues that needed to be dealt with was the main reason my property sold very quickly(within 1 week)for the asking price when it was eventually put on the market. It was such a relief for me i Will grateful for every
Patricia · 13 September 2023
★★★★★ 1/5
TrustpilotBad bad bad
Good morning, Salam alekum.I sign contract with this company for appartment for rent for year me and wife , after I pay and sign it’s still more then 10 days I can’t enter the appartment they are playing and not serious NOT professional, I cancel my previous rent and pay fee’s and paying for days which I’m her still . For 10 days I get 4000 aed minus because of # SAVILLS Real Esatat .company .
Murad · 17 August 2023
Agent replied · 22 October 2024
We are sorry to hear of your experience and would like to find out more; could you provide the address of the property and further detail to socialmedia@savills.com so we can investigate please?
★★★★★ 5/5
TrustpilotHarriet Davies in sales provided the…
Harriet Davies in sales provided the most professional service during our purchase. She always communicated clearly, promptly and made the purchase go through stress free. She has a great deal of property knowledge and we would highly recommend her and the team. She is a credit not only to her profession but to Savills.
Nick · 28 October 2024
Agent replied · 22 October 2024
Hi Nick, we are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.
★★★★★ 5/5
TrustpilotGreat team
Sandra and Ruaraidh were very professional and knew exactly the target market for our house; they generated a lot of interest in our property, leading to an offer after the first weekend of viewings - a great outcome!
DP · 23 September 2022
Agent replied · 22 October 2024
Thank you so much for a lovely review, it was our pleasure to help and really happy you had the positive outcome you desired.Regards,Sandra & Ruaraidh
★★★★★ 5/5
TrustpilotFantastic service from Matt Orchard at Savills
What fantastic service from Matt Orchard at Savills. The buying process was so easy from start to completion. Matt was easy to contact throughout, was extremely helpful and was genuinely interested in making the process as straightforward as possible.
Carol · 9 August 2022
Agent replied · 22 October 2024
Thank you so much for the feedback, its been a pleasure working with you and the vendor to sell/purchase such a delightful period house. I hope you will be very happy there and wish you all the very best. Matt
★★★★★ 5/5
TrustpilotA Huge Thank You for 5 Star service!
We approached Mike and Francesca in December to register for rental properties and even in a market distorted by Covid, that was proving so challenging with very few properties that were suitable for us coming on to the market, by early January we had secured a great place with the space we needed and the location we wanted! Mike went over and above, his attention to our application was first class and we wouldn't have secured it without the critical line of communication he built up between us and the landlords and then latterly with the referencing team. This level of service has continued now that we have moved in, with any issues (and there are very few!) being attended to promptly. We would highly recommend Mike's and Savills service and can't thank them enough!
David · 24 February 2021
★★★★★ 5/5
TrustpilotThank you Laura and team
I have enjoyed working with the lettings and management team at Savills as a landlord. Laura and team (Charlotte, Jordan and previously Mo'nique) have been consistently helpful, professional, well organised and proactive. Property management is complex and Laura and team's support made it much easier. I would recommend Savills based on my positive experience.
Katherine · 4 January 2024
★★★★★ 5/5
TrustpilotAlways excellent efficient run service…
Always excellent efficient run service for maintenance issues at my property in Wrecclesham.. As it is an old building there are certain issues that sometimes require the attendance by experts whether it be pest control or plumbing and heating and savilles have always treated me with consideration especially my direct contact Deanna Alddis… many thanks … kind regards Simon West
Simon · 18 July 2024
Agent replied · 22 October 2024
Thank you for taking the time to review our service, Simon - feedback is always incredibly helpful.I’m delighted that we continue to meet your expectations.
★★★★★ 5/5
TrustpilotProperty management
I have been with Savills for many years. Over the past 6 years Gus Young has managed my property resulting in smooth and trouble free tenancies. I have had happy tenants while my property has been well maintained and kept in very good condition. I feel reassured knowing that any issues with the property will be efficiently and professionally resolved by Gus.
Anne · 12 June 2024
Agent replied · 22 October 2024
Thank you for taking the time to review our service, Anne - feedback is always incredibly helpful.I’m delighted that we met your expectations.
★★★★★ 5/5
Trustpilothappy client
i was very impressed with the promptness of Georgina and her team,effectiveness and excellent attention for resolution of issues ,,and importantly for focussing on viewings until a suitable tenant was found.I am extremely happy with the service and happy that i switched from KF for exactly the opposite reasons.
Androulla · 9 November 2020
Agent replied · 22 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
★★★★★ 5/5
TrustpilotSavills Waterloo Lettings
I’ve dealt with Laura Bushell and Mark Fell in the Waterloo lettings office of Savills for several years now, and have always found them unfailingly helpful and knowledgeable. I wouldn’t hesitate to recommend using them either as a landlord or a tenant.
Gill · 2 March 2022
Agent replied · 22 October 2024
Thank you for your kind review. We hope to work with you again in the future.Regards,Laura and Mark
★★★★★ 5/5
TrustpilotAmar Ashton was extremely helpful…
Amar Ashton was extremely helpful during a very lengthy sales process. Amar did all that she could to resolve questions and support all parties move during a complex situation. She really made the difference for us in the move we made.
Richard · 11 April 2022
Agent replied · 22 October 2024
I am very grateful for your lovely review. I know that selling a home can be extremely stressful so I am glad I could help make the process that bit smoother.Regards,Amar
★★★★★ 5/5
TrustpilotJames Eastaway from the Stamford branch…
James Eastaway from the Stamford branch of Savills provided exceptional levels of service.From arranging safe and secure visits to properties we were interested in all the way through the negotiation and sales process James was first class.Thank you James, you are a real asset to Savills estate agents.
GC · 7 January 2021
Agent replied · 22 October 2024
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
★★★★★ 5/5
TrustpilotGreat service from Savills Hampstead
I rent through Savills in Hampstead and I always have excellent experiences with our property manager Philip. He helps us swiftly with problems we have in the property and has very good communication. I have been really grateful for Philip sorting out our broken washing machine quickly and efficiently. Thank you!
Yuka · 1 December 2024
Agent replied · 24 December 2024
Thank you so much for your review, Yuka. It's much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 5/5
TrustpilotExcellent all round
Alicia and her team are the best agents I have dealt with. They are detailed, caring, thorough and actually have some care for you as a client. It has been a pleasure dealign with them though the sale process.
RR · 13 July 2022
Agent replied · 22 October 2024
Thank you for your lovely review. It was a real pleasure being able to help you and wish you all the best for the future.Regards,Alicia
★★★★★ 5/5
TrustpilotAlways great service.
I always find Sandy and the team at Savills to be incredibly helpful and a pleasure to deal with. All the team have a great deal of experience and really make the process go smoothly, and always help out in any way they can. 100% recommend.
Emma · 8 June 2021
Agent replied · 22 October 2024
Dear Emma, Thank you for the kind feedback, it has been a pleasure working with you over the years and hopefully everything goes well with the current tenancy.Regards,Sandy and the team
★★★★★ 5/5
TrustpilotSavills have looked after my property…
Savills have looked after my property for 5 years before I took it back. The team were great from Richard and Ailsa to Sarah and Blake. They have always gone over and above to help me navigate being a landlady until I got back into my flat. I will miss their support and advice.
Dr · 15 October 2024
Agent replied · 22 October 2024
Thank you for taking the time to review our service, Dr. Hayward - feedback is always incredibly helpful.I’m delighted that we met your expectations.
★★★★★ 5/5
TrustpilotHelp when most needed
We recently were about to change over our tenants in early October. Unfortunately at end of September our apartment was flooded after a storm along with several others in our block. As an absentee landlord Savills really helped us with getting access, liaising with tenants and helping us with the freeholder for repairs
Neil · 29 October 2024
Agent replied · 24 December 2024
We are so pleased that everything worked out successfully for you, Neil. Thank you for providing us with an update and for taking the time to review our service.
★★★★★ 5/5
TrustpilotProperty Manager Experience
My experience throughout my one-year Savills mamanged tenancy at Television Centre has been nothing but professional and positive. Especially my property manager Lauren Sullivan has been incredibly fast to reply to any queries and assist with any issues that came up. Her tone was very friendly and I always felt taken care of. You will be in good hands.
Moritz · 17 August 2023
★★★★★ 3/5
Trustpilot[Resolved] They don't uphold their legal obligations.
Staff were really helpful at the beginning, giving us all the information we need to make a reservation. However, we ended up cancelling the reservation during a 14-day cooling off period. The development is 345 Park Place.This was over 45 days ago, and we still don't have our refund back! They simply don't uphold their legal obligations! Think a thousand times before engaging with Savills in any shape or form.--UPDATE: For full transparency, I have sent them further information about my case to the email they provided below on 14th of March 2023--UPDATE (moved the rating from 1 star to 3 stars)They did get in touch with me and established a direct connection between me and the builder, which resolved the problem quickly and I have received my refund.
Yahia · 15 March 2023
Agent replied · 22 October 2024
Thank you for providing an update, we do apologise for the inconvenience you experienced, but we are happy to have been able to provide a resolution or you.
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