Every review we hold for the Camden office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleHi
my name is Rose Janice. i am living in Ainger Road London NW3 managed by Kernahans Property. In front of my house the roads have too many pot holes and due to that its pretty hard to walk and drive. These are becoming an eyesore to all the residents and I find it unsafe because when it rains it fills the hole and it appears to be invisible to the drivers.
We already have reported this matter to assistant a week ago but no actions taken as of this writing. He was so arrogant it wasn't even worth the conversation.
It's such a worse place for living.
Rose · 12 April 2017
Agent replied · 24 October 2024
Dear Rose sorry however your are mistaken. We are not the management agents for your property nor indeed currently manage or have ever managed anything on Ainger Road. So please withdraw your inaccurate review.
This issue has not been reported to our office and if it was we would have advised you that the road is the responsibility of the local authority and not the Freeholder nor their managing agents.
Yours Kernahans
★★★★★ 1/5
GoogleKernahans is a property company from hell.
We used to live on Antrim Mansions, Antrim Road which was managed by them. Definitely not family friendly place to live. No prams allowed in the communal area. They uses anti-social activities and harassment as their tricks. Their caretaker is EVIL and not a person to be around children. We complained to police but who cares. Whole 1 year was like living in hell.
Never live in Antrim Mansions.
Amit · 12 April 2017
Agent replied · 24 October 2024
I think you find that we enforce the terms of the lease of which your landlord holds the property you rented and for which the Freeholder's engage us to manage the estate. As you were informed several times in the interest of fire safety the common parts should be kept clear as a means of escape.
Our communications with you were professional and clear, the fact that you repeatedly ignored their content led to further communication which cannot be attributed to harassment more than your own ignorance.
The fact that the police would not entertain your complaint was probably due to the fact that they knew you were in the wrong even if you could not see it yourself.
If you want to live in a poorly maintained block where no one takes an interest in the environment where they live and the common parts are full of bikes and prams then you are welcome.
In the meantime our solicitors are looking into your extremely defamatory remarks made online against the caretaker.
★★★★★ 5/5
GoogleVery efficient collection of my old furniture, quick, polite and professional. Thank you Connor and Dan.PositiveProfessionalism
Richard · 11 April 2022
★★★★★ 1/5
GoogleAgent did not turn up for an appointment we had arranged 2 days prior. Phone calls were not answered on the day nor did they respond to my voicemail. No follow up to apologise for wasting my time. I do not recommend them, they lack professionalism.NegativeResponsiveness, Quality, Professionalism
Justina · 11 April 2021
★★★★★ 5/5
GoogleVery impressed with the professional manner at this firm. The owner started the firm over 30 years ago and they are experts in the specialist field of block management. I witnessed in-depth knowledge, a friendly and efficient service and a personal touch - something you just don't get at the larger chains.
Sonal · 12 April 2017
★★★★★ 5/5
GoogleExcellent service, swift, considerate and friendly, from the office to the gentlemen who did the job. Simple user friendly booking process to help via the phone! Fully and unreservedly recommended!PositiveResponsiveness, Quality, Professionalism, Value
David · 11 April 2022
★★★★★ 5/5
GoogleAbsolutely 100% very fast , very prompt , lovely and friendly , lads collecting we’re brilliant , will use again and definitely recommend , outstanding servicePositiveResponsiveness, Quality, Professionalism, Value
Kay · 11 April 2021
★★★★★ 5/5
GoogleHave used this company on various occasions to rent our flat. Always helpful and generally very successful. Well recommended
Lucia · 12 April 2019
★★★★★ 1/5
GoogleRating only, no written review.
Rachael · 23 November 2025
★★★★★ 4/5
GoogleRating only, no written review.
Oma · 12 April 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
