Trusted Agent profile · Camden
★★★★★
1,634 reviews across 2 platforms
146 West End Lane, West Hampstead, London, NW6 1SD, Camden, NW6 1SD
Part of Hamptons, see every office.
Hamptons's office in Camden, at 146 West End Lane, is rated 4.3 out of 5 across 1,634 reviews on two platforms, including 226 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Hamptons West Hampstead Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
TrustpilotProfessional personnel.
Our point of contact is Katie Tucker in Property Management Service. We have received nothing but a professional approach from Katie and she never fails to be efficiently communicative. It is a comfort to know that queries or other matters will be dealt with immediately.
5/5
TrustpilotHad a lovely time renting from Hamptons…
Had a lovely time renting from Hamptons in Rickmansworth. Very helpful staff especialy Rebecca who was a great help to us. Highly reccomended.
Thank you for leaving us a review, it is wonderful to hear you have enjoyed renting through Hamptons and that Rebecca in particular has stood out for providing a high level of service. We take great pride in our people and look forward to sharing your review with the team, thank you again.
5/5
GoogleHave found them overall excellent - sold my house very effectively - have been friendly, courteous and helpful throughout. Good follow up too! Highly Recommended!
Hi Paul, thank you for taking the time to leave this fantastic 5 star review! I would like to thank you for the recommendation of Greene & Co in West Hampstead. Best wishes, Maryjane.
5/5
TrustpilotFirst Class Lettings Service
The entire team at Hamptons have always provided the highest service to me as a landlord. Professional, efficient and knowledgeable are just a few ways to describe Sharon, Morgan, Lucy and the rest of the lettings team. Thank you.
5/5
TrustpilotThe Chorleywood team has been great
The Chorleywood team has been great. I want to mention Rebecca Poole as one the most responsive agents we have worked with.
Thank you for leaving us a review, we are delighted to hear Rebecca and the team provided you with such a high level of service and look forward to making them aware of your feedback.
5/5
TrustpilotProperty manager
Our property manager Megan at Hamptons has always provided a great service. Responsive, knowledgeable and patient. She never disappointed and consistently met our high standards. Having worked with her for more than 2 years, we definitely recommend her services.
5/5
TrustpilotCentral Heating issue
I reported to Katie on Monday morning 13th December that my Central Heating broke down on Sunday morning, by 3pm Monday the problem had been fixed. I could not ask for a better professional service. I always receive a first class response and assistance from Katie.
1/5
TrustpilotAwful customer service and ineffective…
Awful customer service and ineffective staff.Have had multiple problems with a rental property and there management of repairs is appalling.Avoid if you can.
Thank you for taking the time to leave us a review. Hamptons International take great pride in offering a high level of customer service and we are naturally disappointed to hear you are dissatisfied with our management services. I can see there are no outstanding works at the property but should you require further assistance please do not hesitate to escalate the matter with your property manager or contact our customer care department. Thank you again for providing us with your feedback, we will ensure this is passed on internally.
5/5
TrustpilotSold our property using Hamptons and I…
Sold our property using Hamptons and I could not fault it one bit. Professional salesmen and timely service
Thank you for your review, we are delighted to receive your feedback and look forward to sharing this with the team.
5/5
TrustpilotLovely staff
Katie picked up the phone to me today at 10:15am, she was so pleasant to speak with and awfully helpful, cannot thank her enough!
5/5
GoogleA great firm that has looked after our property for many years. A big thank you goes to Joe Mitchell and Josh Leak, they are always very helpful and quick to respond. I highly recommend Hamptons in West Hampstead!
1/5
TrustpilotWorst in the market
I had the worst experience so far! Absolutely the worst agency I have worked with. After we moved to our house, the agent stopped answering our questions, emails, didn't share any user manuals, never helped us about the issues that we had with the flat. They don't event care about you.
5/5
TrustpilotCall the professionals
I cannot praise too highly the performance of the Hamptons team that organised the recent sale of our house . In particular, Jason Harvey,Pippa Kilby and Andrew Blagdon, who managed and controlled the whole exercise including all the sales visits. A real talented and professional team.
5/5
TrustpilotVery efficient property management…
Very efficient property management service,always keeps us in touch with all issues related to our property let
5/5
TrustpilotNice Guys To Do Business With
On top of finding us a top tenant, Hamptons input from the outset has been nothing short of brilliance. Jack Quoroll's attention to detail and great communications skills, made the process seamless.Thanks, Jack for always going the extra mile for us, this was noted and much appreciated.
1/5
TrustpilotPoor service
Very poor service!!!!
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotThe team provided an excellent service…
The team provided an excellent service from marketing to continuous support throughout . Sold first week.
Thank you for your feedback, we look forward sharing your review with the team.
5/5
TrustpilotVery efficient
Very efficient, keep me informed regarding either renting my flat or problems and remedies regarding tenants etc.
5/5
TrustpilotMy experience with Yoanna at hamptons…
My experience with Yoanna at hamptons has been nothing but a joy, from start to finish, it has been a pleasure to deal with Yoanna and I can’t recommend her enough. Thank you for all your hard work
5/5
TrustpilotPrompt notification of any problems…
Prompt notification of any problems with the property and quick remedial action taken. And very friendly service
5/5
TrustpilotExcellent service and help
We have experienced wonderful guidance and responses from Hamptons and especially from Katie in regards to us renting a property with them.Any issue we have brought up was dealt with almost immediately (some next day) and we really appreciate their patience and assistance during the pandemic.
5/5
TrustpilotGrace with Hamptons have managed the…
Grace with Hamptons have managed the parish properties during vacancies for many years and they are always knowledgeable, courteous and professional. The properties are let right away and well maintained and looked after. Thank you
5/5
TrustpilotI'd recommend Hamptons staff to proposed tenants.
I found Hamptons staff were professional and efficient in the way they handled my tenancy. Camillie Solomons, Standen House office, was especially helpful in the way she completed matters.
5/5
TrustpilotAnca
Anca, our property manager, is super responsive for both parties and helps get issues sorted efficiently.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Hamptons West Hampstead Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.
