Every review we hold for the Camden office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat experience with Alistair
We recently exchanged contracts on a transaction. The agent was Alistair Maclean. He was great throughout with chasing all parties to bring the transaction to a successful conclusion. This transaction involved a slow management company and Alistair assisted in chasing until we received all required responses.
Elena · 26 March 2024
Agent replied · 22 October 2024
Dear Elena, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotMonika has handled any issues with my…
Monika has handled any issues with my property efficiently, quickly and always with patience and politeness.I am more than happy with the service and attention to detail given by her and the team at Dexters in their management duties.
Consumer · 2 August 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave a lovely review regarding Monika. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotVery aggressive
Very aggressive, bordering on harassment. Update: I am not on ur database - I am fed up with ur constant letters asking me to let my property thru you every other day.
Steve · 22 November 2024
Agent replied · 24 December 2024
Dear Steve, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
GoogleWe had the chance to be meet Tom this afternoon and he was so helpful, very polite and genuine, he made us feel so comfortable and answererd all our questions.
Very impressed by this young man ! Will definitely contact him for future research.
Filipe · 26 April 2024
Agent replied · 23 October 2024
Dear Filipe, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotNicole. A great property manager…
Nicole is the best property manager I’ve had in 8 years of living here. Open, honest, friendly and diligent. She gets things done!
MFJ · 14 December 2021
Agent replied · 22 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleAfter leaving the contact details to the agency, got contacted by Aarati who found a listing suitable for my needs. She was professional and helpful throughout the process, answering all the questions and all in a professional friendly manner.
Dzmitry · 25 July 2024
Agent replied · 23 October 2024
Dear Dzmitry, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleMy partner and I are about to begin our property search, and I've been in touch with Aarati regarding some questions and inquiries. She has been incredibly helpful, providing clear answers and giving me the confidence to move forward.
Curtis · 25 July 2024
Agent replied · 23 October 2024
Dear Curtis, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDona has been efficient
Dona has been efficient, professional and works well with me and my tenants
Andrew · 17 February 2023
Agent replied · 22 October 2024
Dear Andrew,Thank you for taking the time to leave a lovely review regarding Dona. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotNatalie McWilliams is a great property…
Natalie McWilliams is a great property manager professional, responsive, and reliable. She made everything smooth and stress-free. Highly recommend!
KN · 17 March 2026
★★★★★ 5/5
GoogleThis is a company that produces results. Gemma in particular, who let my property very quickly and with a higher rent than I expected.
Always efficient and courteous, I highly recommend Dexters, West Hampstead
Ronnie · 9 October 2024
Agent replied · 23 October 2024
Dear Ronnie, Thank you for taking the time to leave a wonderful 5 star Google review. Kind regards, Asma
★★★★★ 5/5
GoogleI've been using Dexters for a while as my managing agent and have been pleased with their service. They answer promptly and deal with things in a timely manner. I've been especially impressed by Zahra.
Alice · 23 September 2024
Agent replied · 23 October 2024
Dear Alice, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 1/5
TrustpilotDexters will not care about you
We are a current tenant and have raised multiple issues with the landlord however Dexters continually give us messages that they are following up on the issue but no correspondence from there on. Issues like a broken fridge took more than 2 weeks to be sorted and we have outstanding issues that have been "followed on" for months.Dexters have shown they will align themselves with the landlord and not the tenant.
Leo · 4 November 2021
Agent replied · 22 October 2024
Dear Leo. We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleWhilst we didn't end up renting a property through Dexter's. It has to be said that Jamie C was arguably the most professional, enthusiastic and on the ball agent my partner and I dealt with when looking for a property to rent. I couldn't recommend dealing with Jamie more!
Gabriel · 28 December 2023
Agent replied · 23 October 2024
Dear Gabriel, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWorking with Aarati on finding my next property with my flatmate. Have to note that she has been amazing and really kind already, and always by our side whenever we need to contact her! Strongly recommend to work with her.
Alexandros · 25 June 2024
Agent replied · 23 October 2024
Dear Alexandros, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotLied and mislead
When leaving a joint tenancy, all parties spoke to Dexters, agreed everything and notice was handed in. 3 months later went back on explicit guidance to try to extract additional charges from both tenant and landlord. Staff member was unhelpful and lied about past advice given. Do not recommend working with this company.
Ewan · 21 September 2023
Agent replied · 22 October 2024
Dear Ewan,I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you
I've been involved with Dexters for many years now and I just wanted to leave a review for Claire Gallagher. You done a fantastic job and it's always a great experience taking on the projects you put forward to me and team Mason's plumbing and heating services. Also Professional and Efficient.
Lee · 9 November 2023
Agent replied · 22 October 2024
Dear Lee, Thank you for taking the time to leave a wonderful 5* Google review. Claire will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotRecently used the Battersea branch to…
Recently used the Battersea branch to move and Zendeca made the process so seamless and stress free - thankyou!
Lottie · 30 May 2022
Agent replied · 22 October 2024
Dear Lottie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI received an amazing service
I received an amazing service. Called in the morning to report a leak in my toilet and by noon it was completely fixed. And also they were communicating the whole time so I could plan ahead. Just amazing.
Jose · 27 July 2024
Agent replied · 22 October 2024
Dear Jose, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleJamie did a very good job on showing us a property in Golders green area. He kindly provided all the information we needed about the flat and the neighbourhood. The property didn't quite fit our needs but Dexter's service was very good. Recommended.
Bruno · 26 April 2024
Agent replied · 23 October 2024
Dear Bruno, Thank you for your kind comments regarding the West Hampstead South team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Property Service
Dexters have recently taken over managing my rental property and I would like to say dealing with Olivier and the rest of the rental team as been a breeze.I no longer need to worry about my property because everything is taken care of by the Dexters team. Thank you all very much.RegardsKen/Landlord
Ken · 11 October 2023
Agent replied · 22 October 2024
Dear Ken, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPatrick agent
Patrick is a very friendly, helpful and practical agent to work with. Really appreciate his help throughout the flat finding and moving process.
Nikol · 2 October 2021
Agent replied · 22 October 2024
Dear Nikol. We really appreciate you taking the time to leave us a 5* review. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleMarco Fernandez contacted me and showed me some properties. He really made a lot of efforts and diligently tried to show me apartments that suited my search criteria although West Hampstead wasn’t really my preferred location. Very good and likable professional.
Jurgen · 26 May 2024
Agent replied · 23 October 2024
Dear Jurgen, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleAarti was fantastic!
Asmita · 24 October 2023
Agent replied · 23 October 2024
Dear Asmita, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHad the pleasure of dealing with Ronan, he was incredibly knowledgeable of the local area and made the whole process incredibly stress free and straightforward. Could not recommend him enough.
Lukas · 24 November 2024
Agent replied · 8 December 2024
Dear Lukas, We really appreciate you taking the time to leave such lovely comments about Ronan. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
