Dexters Kentish Town & Camden reviews

★★★★★ 5/5

Trustpilot

Christian is a real problem solver

Christian is a real problem solver, sorts things out with minimum hassle - much better than previous companies.I recommend Dexters 100%

Andy · 15 September 2026

★★★★★ 5/5

Trustpilot

Christian Pengelly is the best ever

I am dealing with Dexters for 5 years now, and I was not happy with them like I am now because Christian Pengelly is the head of property management. He is the best property manager I have ever dealt with. He is keen to solve every problem/ concern in the quickest time he can. He even sends the required emails during the call which I explain the problem in it. If I have the choice, Christian is the manager who I hope deal with him always, not anyone else.

Sameh · 29 October 2023

★★★★★ 5/5

Trustpilot

Can't thank Myra enough...

I have had a great experience with Dexters as my property management company, but I want to give a special mention to my property management consultant, Myra Mettam. I have been letting my property for nearly 5 years, and Myra has been my continued support during the time at my flat. Myra is fast acting, efficient, empathetic and a total delight to liaise with. Every time I have had an issue at my property (and there have been many as it is an old building: faulty boiler, blocked toilet, shower not working etc). Myra has been on hand to find a very quick solution, she really is a magic maker and I couldn't ask for more from her. Myra also often exceeds my expectations with her quick turnaround times and she is an excellent communicator. The Dexter's leadership team should feel very lucky to have her!

Yvonne · 25 October 2023

★★★★★ 4/5

Trustpilot

Natasha and her team contributed to a positive experience

Overall positive experience of using Dexters. Natasha and her team have been very good in managing the property.I have deducted 1-star due to inconsistencies between letting teams - One office forced us (renters) to pay 1 months worth of early-termination fees on the contract despite the rent going up considerably. I understand this is well within their rights but with another office I (Landlord) was told that Dexters would waive the fees for my outgoing tenant who was leaving with 1 month left on the contract so felt slightly cheated!

Ben · 25 October 2023

★★★★★ 5/5

Google

We have had a great experience with Dexters Kentish Town so far. We have been renting property with them for just over a year. Chris Lewis came to the property and we had some issues to be resolved such as broken door (where he got someone out on the same day as it was unsafe), broken window (someone came a few days after) and pest control (this was carried out and sorted the same week). He was been great help and super responsive with any help we have needed on the property and always there if we need support with anything. Thanks Chris!

Kate · 23 October 2023

★★★★★ 5/5

Google

Best thing about Dexters is how responsive they are to all stages of the selling process. Quick to answer the phone, return calls, provide advice and act on instructions. We were kept in the communication loop at all times. There are sometimes occasions in the process when unexpected things happen and so when we needed to pause for thought, they gave us time to do that. Adam and Charlie were especially brilliant - always there when we needed them and willing to respond in helpful ways. I recommend Dexters to anyone in Tufnell Park and Kentish Town area.

Jessica · 23 October 2023

★★★★★ 2/5

Google

UPDATE: Unfortunately, past the rental process, our experience with the management team has been extremely poor. The serious issues that we raised have not been taken seriously, we are having to chase them for everything, we never get our calls returned, we are being constantly lied to. We are extremely disappointed by the - lack of - service provided. Tenants should be treated with respect. I am only keeping two stars because of the rental process, as everything that came after signing the contract has been very bad. Previous comment: Our experience with Dexters has been fantastic! Alice found us the perfect apartment and the whole process has been really smooth. Alice has been amazing, she’s made herself available to show us the flat twice and she’s made sure she answered any question that we had very promptly. Thank you so much Alice for your professionalism and your kindness.

Alexandre · 23 October 2023

★★★★★ 5/5

Google

Just secured my first one bedroom thanks to Dexters Kentish Town! As a single woman, finding a decent place to rent in this city can be a challenge. From the first visit, Andre understood my needs right away. It really felt like my application was being supported by the whole team. They are very responsive, calling you back as soon as they receive your email and very patient when nervousness kicks in! I highly recommend Andre and the team at Dexters Kentish Town!

Audren · 23 October 2023

★★★★★ 5/5

Google

Andre and the rest of the team at Dexters Kentish Town were professional, responsive, friendly and knowledgeable. At first I wasn't sure if I'd got the right place as I couldn't enter the property, so I rang the head office and they immediately let Andre know I was waiting outside. All I had to do was to tell them my name and the property in question, communication between their office and their agents on the street seemed seamless. Throughout the process Andre was friendly, open to questions, and perceptive of what I might be wondering about the property. He was very knowledgeable about the property, indicating that he and the rest of the team had done their research and had a personal relationship with the landlord, which was reassuring. I highly recommend their services.

Jake · 23 October 2023

★★★★★ 5/5

Trustpilot

Brilliant team

Many thanks to Gaz, Alice and team for all their hard work and help with the sale of my property. Throughout all the many twists and turns they were there to move things along and Alice worked incredibly hard to make sure it was a success, going above and beyond while I was abroad. I couldn't have had better people handling it, I can't thank them enough. The whole team is brilliant and very responsive from start to finish - from marketing, to setting up multiple viewings very quickly, right through to the end. Very highly recommended.

Jennifer · 22 October 2023

★★★★★ 5/5

Trustpilot

Our big thank you to Natasha Bedenik…

Our big thank you to Natasha Bedenik and her team at Dexters for managing our property in the Docklands. Natasha had been looking after this property for many years while with previous agents before they were taken over by Dexters. Natasha has always shown herself to be knowledgeable, professional, and very helpful. She has always been prompt with her responses to any queries and in providing a fantastic service. I would highly recommend Natasha and Dexters to landlords and tenants alike.

Harmander · 19 October 2023

★★★★★ 5/5

Trustpilot

Repair of Side Gate

During the repair process of a side gate, Idis Plaatjies at Dexter was very helpful in calling me to keeping me update throughout the whole process from start to finish. This included making sure I was happy with the finished replaces from repair contractor Mr Totman who did a brilliant job restoring the side gate and gave advice to maintain it. I will be happy to contact Dexter if there’s every a problem in the future and that’s the reason for 5 stars.

Patrick · 18 October 2023

★★★★★ 1/5

Trustpilot

A total cowboy outfit

A total cowboy outfit. I offered on a property which was accepted only to be told 2 days later they had a better off so unless i offered my best and final it will go to the new person. This is not acceptable and a total waste of time and effort. Thank god i had not expended money on solicitors as yet.

Jackie · 16 March 2026

★★★★★ 5/5

Trustpilot

Rai was incredibly easy to deal with…

Rai was incredibly easy to deal with and made the process as simple for us as possible.

Jack · 6 October 2026

★★★★★ 5/5

Trustpilot

Danilo - 5 stars for you!

The performance of any company is defined by the performance of their employees. I didn't have great experience with Dexters to be honest initially. But since Danilo has become the property manager, everything is super smooth. Danilo is extremely professional, polite and considerate towards tenant's needs. So prompt in responding to emails and not missing any point. His communications skills are great plus he is easily approchable. He makes sure that your issues/questions are resolved and follows up on it. He is honestly the best broker I have ever dealt with. Dexters need to re-examine their staff and need to hire more leads like Danilo in order to stand out in the market. Excellency at the peak, thank you!

Swati · 13 October 2023

★★★★★ 5/5

Trustpilot

SOOO Impressed

The management of my flat was recently taken over by Dexters. I have been so impressed! Rachel Deacon-Holmes is my property manager and she has exceeded my expectations. My flat had not been properly managed previously and she had to quickly sort out some serious water damage. There have been a lot of other issues and both Rachel and Tom Bussman have been absolutely superb in assisting me in dealing with some overwhelming refurb works in order to bring my flat up to a particular standard. They have both responded promptly and given me honest advice in terms of getting and making the most of my flat. They have both been handed a tricky situation to sort out and they are doing it professionally and responsibly. for now it is still in the process of being done. I cannot thank them and Dexters enough as I could not manage it myself!!! Thank you Rachel and Tom! Rosannna

Rosanna · 13 October 2023

★★★★★ 5/5

Trustpilot

Jessica is a Joy to deal with

Jessica-Joy has recently taken over coordination for my tenancy. I noticed a number of items in my rental either broken or malfunctioning because of aged appliances or routine wear and tear related breakdown.Jessica promptly arranged a site visit and verified details herself and wrote a comprehensive report to the landlord, which has resulted in the landlord successfully agreeing to fix a number of items on this list. Jessica was professional, organized, friendly in demeanour, and clear in her communication both with me and with the landlord.

Amol · 11 October 2023

★★★★★ 5/5

Trustpilot

Finally fix after 2 weeks of no "hot water"

I just want to thank Jessica Joy from Property Management Team. I am new to this city and rent my current apartment through a Dexter agent. However, I found there was no hot water for shower. Thanks for Jessica's timely services, my family could finally enjoy hot-water shower without boiling water myself after 2 weeks. Other than that, she also helped out on my other issues, like getting the parking license. I could totally feel her urgency of getting things done. Every time I told her about an issue, she would be able to give me a call back the day after to update me the progress and status. This is so impressive.

Tony · 11 October 2023

★★★★★ 5/5

Trustpilot

I had the pleasure of working with…

I had the pleasure of working with Amber Bowers, and I couldn't be happier with the experience. From the moment I reached out, her professionalism and warm personality shone through. She not only addressed my concerns but went above and beyond to ensure I felt heard and understood.Amber's expertise in her field is truly impressive. She guided me through a complex process with ease, explaining each step in a way that made me feel confident in the decisions we were making. Her attention to detail and dedication to delivering results were evident throughout our interactions.What sets Amber apart is her genuine care for her clients. She took the time to get to know me and my specific needs, making the entire experience not just productive but also enjoyable. It's rare to find someone who combines competence with such a personable approach.I wholeheartedly recommend Amber Bowers to anyone seeking assistance in her area of expertise. She's not just a professional you can trust, but also a delightful person to work with. Thank you, Amber, for making what could have been a stressful process so smooth and pleasant!

JS · 9 October 2023

★★★★★ 5/5

Google

We've been living in a flat managed by this Dexters office for nearly 3 years and have only had good experiences with them pertaining to flat repairs, issues, process, etc. Having recently moved out of our flat, we worked extensively with Jiggy K. throughout the process (new tenant viewings, moving our processes, photographs, etc.) and he was exceptionally helpful and considerate throughout the whole thing. Big thanks to Jiggy for making a stressful process not so stressful at all!

Ashley · 23 October 2023

★★★★★ 5/5

Trustpilot

Malachi was excellent at helping to…

Malachi was excellent at helping to handle a payment which tenant was responsible for. Thank you!

Enkay · 6 October 2026

★★★★★ 5/5

Trustpilot

Managed rental

Christian Pengelly has been a great help over the years with my managed rental property, would highly recommend!

Julia · 23 September 2026

★★★★★ 5/5

Trustpilot

Special thanks to Sophie

Special thanks to Sophie. She looks after our property and does a great job. Thanks Sophie

James · 6 October 2026

★★★★★ 5/5

Trustpilot

Rachel is incredible

Rachel is incredible! I wouldn’t trust another estate agent to manage my flat! The best of the best!

Amber · 22 September 2026