Trusted Agent profile · Camden

Dexters Kentish Town & Camden reviews

★★★★★ Great

2,091 reviews across 2 platforms

274 Kentish Town Road, London, NW5 2AA, Camden, NW5 2AA

Dexters's office in Camden, at 274 Kentish Town Road, is rated 4.4 out of 5 across 2,091 reviews on two platforms, including 318 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

318

Reviews on Google

This office

Trustpilot logo

1,773

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Trustpilot

Thanks to Zendeca

So far our experience of renting through Dexters has been straightforward and relatively easy. Zendeca from the Battersea branch went above and beyond to get us a viewing of our perfect property, despite it being her day off and viewings having already been completed. She worked hard to get to know us so we could make the best offer to the landlords, and was responsive and kept us updated throughout the whole process. Zendeca was also understanding of our requirements and requests, and arranged some flexibility for us where possible. We love our flat and we're very grateful to Zendeca and the Dexters Battersea team for making it possible.

Jack · 1 December 2021

Agent replied · 28 October 2024

Dear Jack, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Exceptional service and dependability.

Myra has managed my properties for over ten years. This is testament to how I value the excellent service she provides. Myra makes sure the tenants are taken care of, proactively resolving issues promptly and giving me the peace of mind that my properties are being managed effectively. I would highly recommend Myra. Her professionalism and experience are second to none.

Chris · 26 October 2023

Agent replied · 28 October 2024

Dear Chris,Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

No respect for tenants !

We have been in this flat for 17 years .Originally it was managed by a private estate agent that was taken over by Dexters a few years ago .At first they were ok but lately we had an emergency with a broken toilet : staff are not interested,been told to wait till I get a phone call ,result since yesterday the toilet has not been fixed .No apology ,nothing!They charge extortionate prices ,then vanish if/when then is an issue .Today is Saturday ,I work from home,I fear that nothing is going to be done until Monday.The minimum I have to give is 1 star but for this type of behaviour they deserve -5.As well staff behaving like this should not be part of their team and I strongly believe that management should act !

Chris · 27 November 2021

Agent replied · 28 October 2024

Dear Chris. We are disappointed to read your review. I understand that you have been in touch with a member of our property management team to resolve this matter. If there are any further issues, please do not hesitate to contact us. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Great estate agents

I would like to say special thanks to Monika who was really helpful and took care of everything during her inspection at my flat. She noted every fault during her visit and she was very quick to get in touch with my landlord to sort out everything in one day. I am really happy for choosing Dexters.

Ekin · 26 January 2024

Agent replied · 28 October 2024

Dear Ekin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

I’d like to extend my thanks to Khyal, Jiggy, and Ayden for their outstanding assistance in helping me find the perfect property. Their honesty, professionalism, and dedication truly stood out throughout the process. Highly recommend working with this fantastic team!

Aakash · 18 November 2024

Agent replied · 9 December 2024

Dear Aakash, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

I honestly cannot recommend these guys - and in particular Gareth - highly enough. As a self employed musician, my circumstances and finances are slightly unusual. As a result, I found many agents unwilling or unable to even assist me at all. Not only was that not the case with Dexters, Gareth went way above and beyond in the level of assistance, advice and service with which he provided me and and fought my corner, every step of the way, to ensure that I secured the property I desired. Without his kind assistance, there is no doubt I'd have been unable to secure the tenancy I wanted and I genuinely cannot thank the man enough for everything he has done for me. Finding the right property and moving home can be difficult and stressful - and so it really helps to know you have somebody who's on you side. If you are looking to rent, buy or sell a property in the Kentish Town area, the first call you make should be to Gareth at Dexters.

Jason · 23 October 2021

Agent replied · 22 October 2024

Dear Jason. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Fantastic service from the lettings team! Big thank you to Lola who has been helping me with my property search

Luca · 26 July 2025

Agent replied · 8 October 2025

Dear Luca, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

4/5

Trustpilot

We recently moved into our apartment

We recently moved into our apartment. Unfortunately the apartment had issues but the maintenance team were fantastic. I really appreciate how Petros helped me resolved every issue, he walked me through it and checked that everything was completed. The Dexter’s management team are so supportive and helpful. Issues were quickly resolved.

Odessa · 10 May 2024

Agent replied · 28 October 2024

Dear Odessa, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent communications

Donalina has been instrumental in keeping me updated with an issue I reported around a water leak in a flat above mine. She always called me and for me that’s the best thing about her. So many times I engage with agents who say they’ll call back and it never happens. Not the case with Donalina. Very good 👍🏽.

Tita · 18 November 2023

Agent replied · 28 October 2024

Dear Tita, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent and professional

This is the first time I’ve let a property and I’ve found the islington branch to be excellent .. I’ve dealt with Adam king and Jude hill and they both been great ( being new to this I’ve had lots of questions and they both been on hand to answer all my queries immediately !!) they rented my property within days of me instructing them which is fantastic .. excellent and professional service would happily recommend them .

Mr · 19 December 2021

Agent replied · 28 October 2024

Dear Mr Lancaster, thank you for taking the time to leave a 5* review for the team in our Islington office. I will ensure your lovely comments are passed onto the team. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

We have just found a lovely property with Dexters, courtesy of Jesse who has been lovely to deal with throughout the process!

Shreya · 11 August 2026

Agent replied · 11 October 2026

Dear Shreya, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Trustpilot

Highly recommended and great service! (:

We've just moved to a property managed by Dexters, and we are extremely satisfied with the service we received until now. Our property manager Neil Plitis was and is very quick to resolve any issues we have and provide us with the right solutions.

NBC · 23 August 2024

Agent replied · 28 October 2024

Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Google

Andre has been extremely helpful with finding a property for us, he was understanding and professional throughout the viewing and corresponding with me. Andre is an excellent estate Agent, and i would highly recommend him to others if you are looking to rent in the Camden/Kentish Town area. He is Mr Kentish!

Max · 26 March 2024

Agent replied · 22 October 2024

Dear Max, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

Dexters - tenants beware

A friend has been waiting three weeks for central heating to be restored. His wife is nursing a four month old in a freezing flat. There is mould growing in the flat and the baby has developed a cough. Subcontractors and Dexters are unable to establish a timeframe to get adequate heating working again. Snow is forecast…..

Liz · 27 November 2023

Agent replied · 28 October 2024

Dear Liz, I am sorry to read your 1* review comments. Thank you for providing further information to us. I have passed your comments to our Area Director as we are keen to discuss this further. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Worst estate agency

Worst estate agency, was a nightmare living in 121A Darwin Road. No sound proof, creaky floors, history of neighbours fighting bcoz of it. Being let out inspite of all this. Property Manager never replies back to emails. No action taken even after 9 months. Boiler was broken from almost a month and lived without heating or hot water. Finally gave up and moved out. Not a word of apology from them, they are chasing now regarding contract.

Sunil · 13 December 2021

Agent replied · 28 October 2024

Dear Sunil, We appreciate and understand your concerns and we are sorry that your experience wasn’t as expected. If you’re open to discussing further please do email us on customerrelations@dexters.co.uk and we would be happy to look into this further. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

We had a great experience working with Jade. She was prompt, professional, and extremely timely throughout the process, and a genuine pleasure to work with. Communication was clear and efficient, and everything was handled smoothly from start to finish. Highly recommended.

Alejandro · 16 March 2026

Agent replied · 16 April 2026

Dear Alejandro, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Trustpilot

Great service from property managers

Dexters manages the apartment I rent in Lower Holloway, they are very supportive and quick whenever we signal an issue in the property. During the last visit, their Senior Property Manager Petros Giorganios went above and beyond in showing us how to better use and maintain the heating system, on top of being very kind and courteous.

Davide · 24 November 2023

Agent replied · 28 October 2024

Dear Davide, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Ben Templeton was amazing

J&J · 11 December 2025

Agent replied · 11 October 2026

Thank you for taking the time to leave a wonderful 5 star Google review. Ben will be thrilled to read your kind comments. Kind regards, Asma

5/5

Trustpilot

Petros was outstanding in customer…

Petros was outstanding in customer care, I email or call him for any issue with regards to my apartment, and he would always handle it with best care. I would say agents like Petros are an asset to the Dexter. I wish Petros good luck in all future endeavours.

Mr · 3 May 2024

Agent replied · 28 October 2024

Dear Seniya, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Google

I have always had a good experience as a landlord with Dexters Kentish Town. Most recently, Liam Tooze has been very helpful in finding a contractor to do some last-minute repairs before my new tenant arrives.

Andrew · 6 December 2024

Agent replied · 9 December 2024

Dear Andrew, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

Anna, Stacie and Nitesh have been brilliant

Anna Harrison and Stacie White have been exceptional at handling fixes and questions to our rental as soon as we moved in. Their support for us has been nothing short of extraordinary.

Sanga · 20 May 2026

Agent replied · 28 May 2026

Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Thank you so much Donart - he was incredibly lovely to work with, very efficient and made the entire process much less stressful. I cannot recommend him enough!

Hemli · 20 March 2025

Agent replied · 11 April 2025

Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

4/5

Trustpilot

Suzi Littler was very polite on the…

Suzi Littler was very polite on the phone, she was well informed about the situation in question and was clear about the way forward.

Laura · 16 March 2026

5/5

Google

Khyal was great either way helping me find a flat, I couldn’t recommend more!

Richard · 24 August 2025

Agent replied · 23 September 2025

Dear Richard, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

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Questions about Dexters Kentish Town & Camden

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Camden won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters Kentish Town & Camden hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.

What do you need help with?

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