Trusted Agent profile · Camden

Dexters Kentish Town & Camden reviews

★★★★★ Great

2,091 reviews across 2 platforms

274 Kentish Town Road, London, NW5 2AA, Camden, NW5 2AA

Dexters's office in Camden, at 274 Kentish Town Road, is rated 4.4 out of 5 across 2,091 reviews on two platforms, including 318 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

318

Reviews on Google

This office

Trustpilot logo

1,773

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Google

Toby Patman has been absolutely fabulous in his service in helping us to find our ideal residential properties in Camden area. He was professional, prompt, polite, patient, and brought us tirelessly to view the selected properties. He was able to answer our anxious queries accurately but when he could not, he made efforts to find out elsewhere and followed up further with us. It was a pity the stock available then was not suitable for us, but we would definitely engage his service again for our next property, and would strongly recommend him to any property buyers. Double thumbs up for Toby Patman.

Jerome · 25 January 2023

Agent replied · 24 January 2025

Dear Jerome, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Toby will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Had a viewing for a property recently and wanted to give a special shout out to Andre who was such a huge help. He made sure to provide me with any requirements and information I wanted. He was so sweet and reached out with other properties and I would like to pass on my thanks and regards.

Josna · 24 July 2024

Agent replied · 22 October 2024

Dear Josna, Thank you for a lovely review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

A horrible experience

A horrible experience. Dexters arranged a viewing for us at the property when the previous tenant’s furniture was still in the flat. There was serious damp damage on the wall linings behind that furniture. They did not disclose this even though they were aware of a serious leak in the building and then failed to acknowledge their gross marketing practice. We made an offer. On the first day of our tenancy we discovered the damp on the walls, faulty electrics, faulty heating units and mold on the window blinds. Beware of trusting them

Nikoletta · 12 January 2023

Agent replied · 28 October 2024

Dear Nikoletta, I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further for you. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had a very good experience buying a flat with Dexter’s in Kentish Town. Demetri Sparks was super lovely, cheerful, and patient. This was my first time purchasing a property so was a bit nervous but Demetri answered all my questions and was very kind. Thank you!

Lara · 23 December 2024

Agent replied · 29 December 2024

Dear Lara, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Trustpilot

Monika to the Rescue!

Our experience with Dexters has been exceptional. We've been with them for eight months, and they have consistently been responsive and helpful. From the beginning, Monika has been incredibly supportive, efficiently managing communication between us and the landlord and promptly addressing any issues. Her dedication and professionalism have made our experience with Dexters genuinely outstanding.

Jesse · 20 August 2024

Agent replied · 28 October 2024

Dear Jesse, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Great customer service!

I moved into my new property on the 20th December 2022, just before Christmas which is a hectic time for everybody! However, with the assistance of Dexters (especially Bill) they have made my move very smooth and hassle free. Bill has been nothing but helpful, proactive and attentive. He has gone above and beyond to answer all of my questions and always gets back to me when he says he will (a lot of people don’t!). Bill has (and will continue to I’m sure) provided me with excellent customer service.

Anonymous · 3 January 2023

Agent replied · 28 October 2024

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Puneet has been my tenancy manager for…

Puneet has been my tenancy manager for a property I let via Dexters. She has been extremely helpful on a variety of different issues that have come up relating to contracts, deposits, evictions, tenant damage and accounts settlement. She has provided accurate advice and guidance and goes above and beyond. Puneet deals with my queries in a timely fashion and is also very friendly. Great customer service. Thank you

Deepika · 13 November 2023

Agent replied · 28 October 2024

Dear Deepika, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Had my first viewing with Dexters recently after being contacted by Alice about an available property. I cannot fault the customer service. Alice was waiting for us outside and had a great upbeat, friendly attitude that helped us feel comfortable and set us at ease throughout the viewing. The communication before, during and after the viewing has been top notch and I am happy that we have someone who understands what we're looking for and to help us with our search. An absolute credit to the company and we look forward to our next viewing with Alice.

Dale · 30 December 2022

Agent replied · 29 December 2024

Dear Dale, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review. Alice will be thrilled to read your kind words. We hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I would like to say a big thank you to…

I would like to say a big thank you to our property manager Petros Giorganios. The service that we received throughout our tenancy was exceptional.Although there were several issues in our block, Petros was always there for us every time we needed him. We received our deposit back really fast with minimal fuss. Thank you Petros.

Aeval · 23 July 2024

Agent replied · 28 October 2024

Dear Aeval, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Professional Service

Donalina Gargrupe is my point of contact as a property manager for the place that I rented via Dexters. I had previously rented from Dexters but Donalina’s service level is beyond my expectations. She’s responsive and helped me follow up closely for issues that I identified for a house that I newly moved in. For any issue I raised I’m confident that she will help me get it resolved.

Cassie · 31 October 2023

Agent replied · 28 October 2024

Dear Cassie, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

What a pleasant experience working with Alice! We were in the rental market for over a month and Alice went above and beyond to listen to our requirements and find us the right fit. Good and timely follow ups, great communication in the viewings and in between offers, pleasant attitude and easy and comfortable to work with. We would highly recommend working with Alice to find your next home!

Namrata · 23 October 2023

Agent replied · 22 October 2024

Dear Namrata, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Alice, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Exceptional Service - Highly Satisfied!

Thanks to Shayan, I am incredibly happy and satisfied with the service provided, and I can confidently say that I will be recommending both Shayan and Dexters to anyone in need of their expertise.In summary, if you are looking for a real estate agent who is responsive, helpful, and will go the extra mile to ensure your satisfaction, I wholeheartedly recommend working with Shayan at Dexters. Thank you, Shayan, for your outstanding service!

Pinar · 7 July 2023

Agent replied · 28 October 2024

Dear Pinar, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Danny in the maintenance

Danny in the maintenance has been very helpful with my washing machine, he gave me step by step instructions whilst on the phone which were easy to follow and hopefully an engineer would not need to waste their time coming out. Danny was friendly to speak with and explain everything very well. I felt supported.

Rebecca · 31 July 2024

Agent replied · 28 October 2024

Dear Rebecca, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

3/5

Trustpilot

Lots of issues when moving in, helpful getting these sorted

I recently moved into a property let by and managed by Dexters. One of the reasons I chose Dexters was because I thought I would be less likely to have issues with it being a larger company. However when I moved in there were a wide range of issues including mould, furniture that was supposed to be removed, broken appliances and blocked drains. Basic checks before I moved in would have identified these issues.

Alexander · 25 May 2026

5/5

Google

Just wanted to a huge thanks to Ben. Very transparent and helpful. Would recommend

Denver · 11 December 2025

Agent replied · 11 October 2026

Dear Denver, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Trustpilot

Thank you Sophie Sheppard for making my…

Thank you Sophie Sheppard for making my stay wonderful.

Prageet · 17 September 2026

5/5

Google

Khyal Patel was excellent to work with! As a first time buyer, I had a lot of questions and he went above and beyond to make sure I was up to date and would get what i wanted. Very patient, knowledgeable and hard working, would definitely recommend!

Denis · 25 November 2024

Agent replied · 9 December 2024

Dear Denis, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Trustpilot

Brilliant tenancy changeover incl. redecoration by Dexters

As a landlord, Dexters have been fantastic at managing our property, firstly recommending and securing a 25% increase in rent from last year; secondly in managing multiple repairs and a repaint in only a 6 day void period; and lastly in communicating all this despite time-zone differences. Special thanks to Vanessa Barosso, Natasha Cree and Natalie Stubbs, apologies if I forgot to mention anyone working in the background.

Daniel · 27 October 2023

Agent replied · 28 October 2024

Dear Daniel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Aydan at Kentish Town Dexters was extremely proactive and professional in helping us let out our flat. We were actually quite daunted by how much we needed to get done before letting the flat out and he and his team made it very easy for us (nothing was too much trouble). I liked also that Aydan was very upfront about everything (eg quotes for work) and was able to remind me of everything I needed to do before letting out the flat. A good job so far! Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Preeti · 23 October 2022

Agent replied · 22 October 2024

Dear Preeti, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Flawless service from stasrt to finish. We needed to let out our flat and contacted Dexters asa had been impressed before. Aydan Dervish from the Kentish Town lettings team came over and talked us throught the details and suggested how the best price for rent vcould be acheived. Within 3 days of Aydan seeing the property he let us knwo there were numerous interested parties and the 2 year lease was signed within a week. The service from the company was prompt and efficient regarding contracts, but they were flexible on issues where we needed to change some details. Without a doubt Aydan was a big factor in our decision to go with Dexters as he struck the balance between professional and friendly/accessible perfectly. He knew the area like the back of his hand, and also where and how to get the right tennants....pretty much instantly! The bottom line was he secured a rent significantly greater than anticipated without stress or issue within 5 days of inspecting the property - total hero. I would 100% reccommend.

Henry · 23 October 2022

Agent replied · 22 October 2024

Dear Henry, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Saw a property advertised to let by Dexter (Kentish Town Office) and got in touch, I spoke to Nicole who was very helpful arranged a time that was convenient for me to go for the viewing, she took the time to show us around the property and explained all the additional facilities that came with the property. Nicole is very professional in her approach and really helpful, I am happy that we met her and she has kept us up to date with all the requirements for our rental needs.

Belle · 23 October 2022

Agent replied · 22 October 2024

Dear Belle, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Im giving five star only to Connor…

Im giving five star only to Connor manager of the property management department. After 5 long months of stress and frustration for unsolved issues of the property, he has took charge of the situation and helped us promptly getting all sorted in couple of weeks. Amazing job. Thank you so much Connor!

Laura · 5 September 2024

Agent replied · 28 October 2024

Dear Laura, Thank you for taking the time to leave a lovely review regarding Connor. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Outstanding service

Had an inspection today with Kirlon Sanchez he helped me a great deal and helped me in fixing my additional problems. Kirlon has been been a help multiple times over the past 2 years

Jacob · 20 March 2026

5/5

Trustpilot

Always a smotth experience

Dexter's are really friendly and go out of their way to help. I dealt with Petros Giorganios who was always on top of any queries or anything that needed attending to, it was always a smooth experience dealing with him.Great with updates and arranging works to be done and always good to speak to

Craig · 31 July 2024

Agent replied · 28 October 2024

Dear Craig, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

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Questions about Dexters Kentish Town & Camden

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Camden won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters Kentish Town & Camden hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.

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