Trusted Agent profile · Camden

Dexters Hampstead reviews in Camden

★★★★★ Great

2,255 reviews across 2 platforms

56 Heath Street, Hampstead, London, NW3 1DL, Camden, NW3 1DL

Dexters's office in Camden, at 56 Heath Street, is rated 4.4 out of 5 across 2,255 reviews on two platforms, including 330 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

330

Reviews on Google

This office

Trustpilot logo

1,925

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

4/5

Trustpilot

Solving problems during the rent

Donalina Gargrave does a great job helping me fix the breakdowns in my rented house. It's not always as fast as you'd like, but that's because the landlord is slow to make decisions.

Vi · 19 February 2023

Agent replied · 22 October 2024

Dear Vi, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a great service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent customer service

Brianne Derbyshire Dealt with my lease renewal today & I found her to give excellent service. She was friendly, professional & made me feel like a valued tenant.

Sonny · 21 July 2023

Agent replied · 22 October 2024

Dear Sonny, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Very professional and helpful

Very professional and helpful. They handled the sale of my flat very well and I'd recommend them. They knew the local market and made the process very smooth.

Sarah · 19 July 2023

Agent replied · 22 October 2024

Dear Sarah, Thank you for your lovely 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Boiler issues resolved as soon as was…

Boiler issues resolved as soon as was reported to property management team

Elvis · 6 July 2024

Agent replied · 22 October 2024

Dear XXX, Thank you for leaving a wonderful 5* review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Great service through Dexters

Great service through Dexters. I have dealt with a few staff including Joe Read who is warm and friendly. I chose to use them initially through him.

Payal · 11 August 2023

Agent replied · 22 October 2024

Dear Payal, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Trustworthy and fair

As a landlord, I’ve built a good relationship with Myra over the years. She’s responsive and helpful if I have any questions or queries.

Consumer · 26 October 2023

Agent replied · 22 October 2024

Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Really great in finding properties to meet our criteria and get us viewings quickly, Arbnor in particular was especially helpful! Thank you!

Issy · 12 December 2023

Agent replied · 11 December 2024

Dear Issy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Felix and George did a good job…

Felix and George did a good job managing the sale of my property, they understand the market and were responsive and professional during the process

SellerNW · 20 September 2023

Agent replied · 22 October 2024

Thank you for taking the time to leave a wonderful 5 star Google review. Felix and George will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great Agent, Jamie!

It was wonderful having Jamie as our coordinator throughout the process. He was constantly in touch with us regarding the properties and was quick to follow up! :)

Tanya · 29 June 2023

Agent replied · 22 October 2024

Dear Tanya, Thank you for taking the time to leave a wonderful 5 star Google review. Jamie will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters 1st rate service

Dexters have been brilliant throughout our tenancy. Their communication is first rate and they arevery expedient to help sort out any issue. I would highly rate their service and would recommend to any landlords for future reference.

Barnaby · 22 August 2022

Agent replied · 22 October 2024

Dear Barnaby, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dealing with Donalina

I had an emergency issue in my house and when i contacted Dexters i was very lucky to speak to Donalina. She was very prompt and extremely helpful in solving the problem.

M.B · 24 February 2023

Agent replied · 22 October 2024

Dear M.B, Thank you for your kind comments regarding Donalina and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Quick response and helpful

Quick response and helpfulA few issue related to the lighting in the bathroom, Dexters explained what they suggest to help and it is reasonable.

Customer · 11 October 2023

Agent replied · 22 October 2024

Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We were looking to rent a property for our family in Hampstead at pretty short notice. Abbie found several properties for us to view, and was very quick to help us secure a property once we'd found the right one. Super responsive and efficient. Would thoroughly recommend.

Jessica · 12 December 2020

Agent replied · 11 December 2024

Dear Jessica, I was delighted to read the comments in relation to our Hampstead office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team

5/5

Trustpilot

Good experience working with Tia from Dexters

Liaising with Tia at Dexters to get important work done on the property we rent has been a delight - she is always really personable, understanding, and gets things sorted for us at great speed. Very lucky to have her managing our property!

Lewis · 4 October 2021

Agent replied · 22 October 2024

Dear Lewis, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Dexters

Dexters, a very professional agency, and Grace Solan a very lovely person, who helped us and offered us support whenever we needed it. I totally recommend their services.

Customer · 20 June 2023

Agent replied · 22 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Terrible Rental Service

If you're thinking of renting with Dexter's then know it has terrible service. If you have something wrong with your property be prepared to chase and chase forever.

Mohsan · 20 June 2023

Agent replied · 22 October 2024

Dear Mohsan, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer

5/5

Trustpilot

Dexters Bloomsbury

During my property purchase I have had a great experience with Dexters Bloomsbury, the whole team are very friendly and helpful. Hayden Farrelly, in particular, has helped resolve all arising issues in a very efficient and professional manner. Thank you for your help!

Tracey · 21 September 2021

Agent replied · 22 October 2024

Dear Tracey, thank you for your 5* review. We are thrilled to read that the team in Bloomsbury delivered great service and we hope we can assist you in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Would happily buy from again

Purchased a property and was kept informed and provided with regular updates, very smooth transaction and everything completed correctly.

Joe · 26 January 2024

Agent replied · 22 October 2024

Dear Joe, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Dexters and Jodie in particular has been a great agent to work with and get the sale through smoothly. Thank you!!

Lillian · 12 December 2023

Agent replied · 11 December 2024

Dear Lillian, Thank you for taking the time to leave a lovely review regarding Jodie. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent service throughout

Excellent service throughout Kept informed during each stage of the rental process. Looking forward to a happy relationship with the new tenants found and vetted by Dexters

JOHN · 7 July 2023

Agent replied · 22 October 2024

Dear John, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great team with efficient communication…

Great team with efficient communication skills. They helped us understand the process and resolve any queries As a first time buyers we needed all the support and they provided it with great excellence

Consumer · 22 December 2022

Agent replied · 22 October 2024

Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters recently helped me with the…

Dexters recently helped me with the sale of my property, I found them very professional. Daniel Paz had excellent communication with myself and my partner and the sale went through smoothly, which made the whole sale stress free, highly recommend!

Yael · 14 February 2022

Agent replied · 22 October 2024

Dear Yael, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

They were able to resolve urgent issues…

They were able to resolve urgent issues quickly.

Vidhi · 14 August 2024

Agent replied · 22 October 2024

Dear Vidhi, Thank you for leaving a 4* review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Simply the best Rental Management…

Simply the best Rental Management service ever.Christian Pengelly at Dexters always goes the extra mileNothing is too much trouble10 out of 10 !!!!

Stephen · 12 October 2023

Agent replied · 22 October 2024

Dear Stephen, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Has Dexters Hampstead won any awards?

Yes. Dexters Hampstead won Platinum in The Trusted Agent 2026 awards.

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