Trusted Agent profile · Camden
★★★★★
2,254 reviews across 2 platforms
56 Heath Street, Hampstead, London, NW3 1DL, Camden, NW3 1DL
Dexters's office in Camden, at 56 Heath Street, is rated 4.4 out of 5 across 2,254 reviews on two platforms, including 330 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
GoogleHad a lovely experience with Orla and Brenon , there knowledge was second to none , with professional and responsive answers to my questions. I would highly recommend as the use of service was brilliant.
Dear Francesca, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
4/5
TrustpilotNasra Said leaving her post as my property manager
I was very sorry to hear that my property manager with Dexters, Nasra Said, will be moving to another department. She has spoiled me with her efficiency and her dedication to her job and she will be difficult to replace. Always caring, always listening, doing her best to keep her clients happy.I wish her the best of luck in her future post and I will miss her.
Dear Frosso, We really appreciate you taking the time to leave such lovely comments about Nasra, They will be so pleased to read your 4* review. Please do not hesitate to contact the team in the future. Kind regards, Asma
5/5
TrustpilotAlistair Maclean was excellent in…
Alistair Maclean was excellent in progressing from his end of the sale chain and was a pleasure to work with. He has a great manner and is a highly effective sales progressor keeping me updated all along the way until completion. Thanks for all your help.
Dear Stuart,We really appreciate you taking the time to leave such lovely comments about Alistair. They will be so pleased to read your 5 star review. Please do not hesitate to contact the XXX team in the future. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotArchive and Ryan were very professional…
Archive and Ryan were very professional in keeping us informed of properties appropriate for us.
Dear Sasha, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
5/5
TrustpilotDexters, do not lose this gem
Rented for almost 1.5 years, had to move due to change in jobs: we have had an excellent experience from start to finish with Dexters.
5/5
TrustpilotI worked with Esta to complete my very…
I worked with Esta to complete my very painful purchase. She was brilliant throughout the transaction, regularly checking in, chasing my solicitor, chasing the seller and their solicitor. She helped significantly with the frustrations and stress of the issues we faced and all the while being super friendly and polite.
Dear Dan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleCraig Mervish at Dexters was excellent, very professional. Found the the exact property I was looking for. Craig was very responsive and sorted the process efficiently, smoothly and speedily, within just 1 week of viewing the property, I had my keys! Recommend Dexter and especially Craig for their lovely client focused service.PositiveResponsiveness, Quality, Professionalism
Dear Ayra. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team
5/5
TrustpilotMission achieved
Rafi and George were a good team and all were positive and helpful. It was a rollercoaster ride but all was achieved within a decent period of time.
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotOur experience so far with Dexters has…
Our experience so far with Dexters has been outstanding. I’d especially like to thank Tia for her amazing work and effort in making sure that any issues we had with our flat has been taken into account and soon to be fixed. Thank you again for being accommodating and great help
Dear Heidi, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Tia will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotEunice Sona has been very helpful...
Eunice Sona has been very helpful, professional and supportive throughout our renting process! A very kind and trustworthy agent who I strongly recommend for a great and efficient experience.
Dear Carolin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotGreat to work with you guys.Remi…
Great to work with you guys.Remi daniels helped me alot…
Dear Imran, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma
2/5
TrustpilotDisappointing
We approached Dexters to rent out our property. Initially they were very helpful. When we were ready to move ahead I asked for a copy of the agreement we would have to sign with them. Despite chasing them up, we have had no communication from them since then. I don't know if they just couldn't be bothered with the admin but we have now taken our business elsewhere. Very disappointing.
Dear Rob, I am sorry to read your comments and would like to look into this further for you. If you could please contact me directly with more information at customerrelations@dexters.co.uk and I can ensure that this is investigated by the appropriate person. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotDexters Property Management Team excel.
Dexters Property Management Team responded swiftly to my early Monday morning call for an emergency plumber to attend to a stubborn blockage in the kitchen sink. And lo and behold, a chap appeared on our doorstep within the hour. He dealt with the issue with courtesy and efficiency. Brilliant.There again, it's what we've come to expect during the 10 years we've been at the Dexters-managed property.Beyond excellent service.
Thank you for leaving a wonderful 5* review. Kind regards, Asma, Customer Relations Team
5/5
GoogleFantastic real estate agency! Working with Matteo was a pleasure. Thank you for the professionalism and support at every step. Highly recommend!
Dear Alex, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
GoogleSam was wonderfully helpful and really went the extra mile in supporting us.
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
1/5
TrustpilotDear neighbors at W2 3AF,
Dear Dexters,I want to clarify: I posted two photos of lists. The original list included limescale and walls. In the second list, not a single item was included after we sought permission to use the wall and addressed the limescale references. They are being more tricky. I haven’t shared this with my Twitter and Facebook yet, but I’ve shared it with my local website. I am 100% certain they are being tricky, and now I’m confused about who is behind it.Long story here but please read if you can.These photos (cannot post here so you can see at google reviews)were taken during the handover. Is this considered messy or not? Please take a look and let me know. If what I’m saying isn’t entirely accurate, I don’t have time to share it publicly here.I am writing to share a concerning experience regarding my tenancy at Queens Garden W2 3AF. Having recently moved out on November 8th, I find myself facing an unsettling situation with the landlord.Despite being diligent tenants, my husband and I have not received our deposit back. The landlord has attributed this delay to water marks from the washing machine, dishwasher, and alleged issues with wall paint, concerns initially communicated one and a half months ago. Despite sending ten emails seeking resolution, there has been no response until today.In light of these circumstances, we are considering legal action. However, I feel compelled to highlight the unreasonable behavior of the landlord. While the nature of their claims remains unclear to us, I wish I could publicly share the check-in and check-out list to shed light on the situation.I urge fellow residents to be aware that the landlord is exhibiting unusual conduct, insisting on renovations as if the property were brand new. Our tenure of one and a half years was concluded through their agent, during which we faced no issues. Even when the landlord addressed a water leak in the bathroom, necessitating special tiles and rendering one main bedroom bathroom unusable for three months, we accommodated the inconvenience without complaint.It is perplexing why our deposit is being withheld on grounds that seem entirely unreasonable. If anyone has encountered a similar scenario, your guidance would be immensely appreciated. We, as tenants who consistently maintained peaceful occupancy, paid rent punctually, and handed over the property in excellent condition, seek assistance.They want us to pay £1,808.00.I strongly and confidently state that I am willing to pay may be 50% £125 for cleaning, even if it’s not necessary. However, the entire list of charges is completely inaccurate, and we can legally approve it.Thank you for your attention to this matter.Sincerely,Heather
Dear Hyo joo Lee, I am really disappointed to read your comments. I am aware the Head of Property Management is in communication with you regarding your concerns. Please feel free to provide more details at customerrelations@dexters.co.uk. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI have been with Dexters for over 20 years
I have been with Dexters for a number of years. The service has always been excellent. Christian and the team are always responsive, professional and knowledgeable. They go the extra length to provide great service.
Dear Tony, Thank you for your kind comments regarding Christian and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJay Hayden has been phenomenal to work with whilst hunting for a flat to rent in Belsize Park. He has been friendly, quick to respond, an advocate for us in negotiations, incredibly courteous and clearly knows and has passion for the area. The professionalism of Dexters Hampstead is well evidenced and I couldn't have had a better start-to-finish experience. Thanks, Jay!
Dear Beth, We greatly appreciate you putting aside the time to submit a review about our Hampstead Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleJust amazing! Joy was extremely helpful and very professional. She was very quick in responding to my emails. I have dealt with many estate agents before and never wrote a review but this time I would definitely recommend Dexters. Their staff are wonderful especially Joy.
Dear Silva, It’s great to hear that you have had a brilliant experience with our Hampstead office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHad a great experience with the Dexters team in Hampstead. Made great recommendations on properties, and helped us find our current flat. They were very responsive, patient, and professional. My flatmates and I would like to thank Zavi in particular for his help in making the move so smooth and efficient.PositiveResponsiveness, Quality, Professionalism
Dear Evie. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
Trustpilot100% satisfaction
My experience with ( DEXTERS). This is the first property I have ever rented and the service has been second to none from the very beginning. From the initial viewing to signing the contract, everything was made so easy and straight forward by the staff at (Peter James ) as possible as at then . I was with them from 2018, before DEXTERS took over. They are nice friendly and easy to deal with team , never had any problems, and any reports have been dealt with immediately. The team of workmen are polite & friendly as well, they leave the property just how they met it . I would miss my small cozy place . I am extremely happy with the service I have received and everyone I have spoken to or emailed in the office have always been kind and very helpful. The Highlight for me is with VIRAJ, he broke the news that my house was up for sale , it broke my heart, but he was extremely professional, He very supportive throughout the process of my house search, constantly making sure that I was fine . In the process I lost my dad. The Long and short of it all is that VIRAJ @ Dexter's property management is professional, efficient and most of all he has a human heart . God bless you VIRAJ may all your dreams come through Amen!
Dear Isioma, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotMyra is the best
Myra is the bestMyra has looked after my property since I became a landlord in 2017. She goes above and beyond to help the tenants have a good experience and make life easy for me.
Dear James, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotHelpful and very pleasant property management
We have found that both Jessy and kiah, but in particular Jessy, are always available and ready to help solve any issues that come up with the tenant and/or other departments. I'm pleased we convinced our tenant to renew and continue through Dexters.
Dear Janet, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleMy experience with Eva Reynders was excellent. She made the whole process of finding a tenant very simple and efficient. Communication was outstanding, she was always available to chat through any questions, extremely knowledgable and just overall a really nice person. A 5* service!
Dear Charlotte, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Dexters Hampstead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.
Yes. Dexters Hampstead won Platinum in The Trusted Agent 2026 awards.
