5/5
Billy is brilliant - best experience I have ever had with an estate agent by miles - highly recommended
Agent replied Β· 23 October 2024
Dear Henry, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

Trusted Agent profile Β· Camden
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2,118 reviews across 2 platforms
64 Chetwynd Road, Dartmouth Park, NW5 1DE, Camden, NW5 1DE
Dexters's office in Camden, at 64 Chetwynd Road, is rated 4.3 out of 5 across 2,118 reviews on two platforms, including 283 Google reviews rated 4.8.
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
Billy is brilliant - best experience I have ever had with an estate agent by miles - highly recommended
Dear Henry, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
Have had a great experience viewing properties with Natalia King. She creates a relaxed atmosphere, understands what we are looking for and is very knowledgeable about the local area. Would highly recommend her!
Dear Josie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
1/5
Liars
Liars - complete disgrace.St John's Wood branch were selling a flat for my partner, found a buyer who was apparently ready to go, mortgage in place etc. After months of poor communication, they emailed stating the deposit was received and contract had been signed.However, this was found to be completely untrue. No response from the company, the agent is now apparently on leave, and no explanation from management. Months wasted and thousands in lost rent.Avoid at all costs and choose a professional company instead.
Dear Chris, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer
5/5
Excellent service from Bailey
Bailey Strutton is absolutely superb! She always replies to emails and immediately, she is extremely polite, professional, and efficient.
Dear Alina, Thank you for taking the time to leave a wonderful 5* review. Bailey will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
5/5
Jack - attentive and a pleasure to work with
We worked with Jack to find a new place and he was a pleasure to work with. He stayed in touch with us through WhatsApp, which was very helpful for me with my busy work schedule. Jack was attentive, sharp and positive π Thank you for your help!
Dear Ilona, thank you for your 5* review. We are thrilled to read that you had a positive experience and we hope we can assist you again. Kind regards Asma Chughtai Customer Relations Team
5/5
I had an exceptional experience buying via Natalia at Dexters. She was always on call, extremely professional, and very nice to deal with. Can highly recommend :)
Dear Lesley, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
Benjamin Templeton at dexters Kentishβ¦
Benjamin Templeton at dexters Kentish Town was very helpful.
4/5
Dexters - Dartmouth Park
I was in contact with Izzi and Sam the most and they were very helpful and professional. Sam helped me to chase the solicitor and it was a pleasure to be her client. She was always ready to assist.Deducting one star as I was referred to Leadenhall Law Group by Dexters and I went with their recommendation. The Exchange and Completion were completed on time however, my solicitor never replied to my emails, sometimes that would be for two weeks - even when I asked a question that was vital to my case (like what other information I needed to provide or what would be our time frame). At the end of the case, LLG overcharged me, they even double-charged some items on the bill, and when I raised that with them, they arrogantly told me I did not understand the bill, only to then admit they made a mistake and amended the bill (they overcharged me by approx. 700 GBP, quite a substantial overcharge on a bill of around 2500 GBP).
5/5
Dexters were a joy to work with.
Dexters were a joy to work with. They were instrumental in organising the sale in a complex and long chain. Aidan was so helpful in finding our property and Esta looked after us and kept everything on-track going above and beyond for us.
Dear Steve, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Yearly inspection.
I was visited by Donalina Gargrupe for my yearly inspection. I found her professional and friendly and she took note of some small outstanding issues. She gave me an update two days later and assured me that everything is being dealt with. Iβm very impressed by her promptness and for keeping me abreast of the small repairs that need to be done. An excellent agent.
Dear Sharon, Thank you for taking the time to leave a wonderful 5* review. Donalina will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
5/5
Fast and helpful responses
Fast and helpful responses - Neil Plit has been excellent in helping us
Dear Anthony, Thank you for leaving a 5* review. Kind regards, Asma, Customer Relations Team
5/5
Olivier has been very helpful inβ¦
Olivier has been very helpful in sorting out any queries we have with our flat. His speed and efficiency have meant issues have been resolved quickly.
Dear George, Thank you for taking the time to leave a lovely review regarding Olivier. Kind regards, Asma Chughtai, Customer Relations Team
1/5
Nightmare
Absolutely awful. You update one and less than a hour later another will chase for an update. It was apparent that they were not communicating with each other which resulted in sharing similar information with different agents slowing down the process. When communicating information to the agents they will repeat the same questions which clearly showed a lack of professionalism and attention to detail. The agents will also bombard you with a constant influx of emails and phone calls. While I understand the importance of staying informed, the excessive frequency of their communication became overwhelming. It felt as though I was being inundated with updates that could have been consolidated or provided in a more organised manner. This constant barrage of communication often left one extremely frustrated, as it seemed like the estate agent lacked a clear understanding of the conveyancing process and time it takes to buy a house as there is often more parties involved. Agents also had a habit of agreeing to things with out communicating the same, this lack of consultation only caused further problems. Liz widdicombe was a nightmare to deal with, ever heard of personal space? You must not have many friends considering how you blow up peoples phones and inboxes if they do not respond to you straight away. It was very obvious the agents lacked understanding of a property transaction and was apparent that they were just greedy for the commission no regard for the those involved in the process.
Dear Sal,I am concerned to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for you. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Nabeel in Dexters is an excellentβ¦
Nabeel in Dexters is an excellent Senior Property ManagerWhen I had an issue with some tenants he went out of his way to investigate and resolve fairly. In these days of standardised emails and lack of interest /service it is fantastic to know someone who takes pride in their work and follows up. Great to find someone who is happy to talk or help and give a Service
Dear John, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
Excellent service
Natasha and the team have been brilliant. A professional, proactive, hassle free service is what I was looking for, living abroad. Dexters has more than met my expectations.
Dear Peter, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Thanks Kiera!
Our property manager Kiera has been really helpful with all of our maintenance requests, keeping us updated with progress and making sure that everything has been fixed.
Dear Hannah, Thank you for taking the time to leave a lovely review regarding Kiera. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Well done, Dexters
I have been a property professional for over 40 years. I don't suffer fools for long, so it says a lot about Dexters' lettings agency and management teams that I've stayed with them for about six years. Anthony Grundy of Dexters has just successfully negotiated a slightly tricky renewal for us, striking the right balance between our wish for an affordable rent for our long-term tenant, whilst not having the mickey taken entirely, in what are challenging economic times for renters. Thanks, Anthony. Well done. DL, Chief Executive
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Experience made particularly good byβ¦
Experience made particularly good by Alex, a property agent here who is prompt replied and provides clear and helpful support.
Dear Duncan, Thank you for taking the time to leave a lovely review regarding Alex. Kind regards, Asma, Customer Relations Team
5/5
Ledi Peka amazing property manager!
I am very happy by Ledi Peka service. She is very professional, friendly and helpful! I recommend Ledi Peka and Dexters team!Best wishes and Merry Christmas!Khrystyna
Dear Π₯ΡΠΈΡΡΠΈΠ½Π°, Thank you for your kind comments regarding Ledi and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Thank you, Dexters, for helping me find my first home! For the past few months I have been working closely with Harry Craughwell, and I am in awe of his perseverance. Always a call away and on top of things (though potential for improvement). Something that stood out for me was his dedication to ensure the timelines are respected, and there is minimal communication gap between seller and buyer. I would highly recommend.
Dear Mayur, Thank you for taking the time to leave a lovely review regarding Harry. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Renters issues resolved very quickly
Donalina was very approachable and responsive, thanks so much for sorting some renters issues so quickly and effectively
Dear Tiffany, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
5/5
Heartfelt Thanks
I would like to extend my sincere thanks to Dexters Estate Agency in Hendon for the exceptional way they managed the sale of my late fatherβs house. Although there were some challenges along the way, the team remained consistently supportive, responsive, and proactive in communicating the next steps and helping to resolve any issues that arose.
5/5
A big thank you to Chris McCandlish andβ¦
A big thank you to Chris McCandlish and his team who are always willing to help with a positive attitude and a forensic approach to property management.
Dear Oliver, Thank you for taking the time to leave a wonderful 5* Google review. Chris will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Great experience
I had a fantastic experience with Dexter in my search for a rental flat, and I want to give a special shoutout to Vicky for her exceptional assistance
Dear Jessie, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
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Tell us what you need and we'll put you in touch. Dexters Dartmouth Park hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.