Trusted Agent profile · Camden

Chestertons Kentish Town reviews in Camden

4.5

★★★★★ Excellent

1,894 reviews across 2 platforms

225 Kentish Town Road, London, NW5 2JU, Camden, NW5 2JU

Part of Chestertons, see every office.

Chestertons's office in Camden, at 225 Kentish Town Road, is rated 4.5 out of 5 across 1,894 reviews on two platforms, including 181 Google reviews rated 4.6.

Google logo

4.6 / 5

181

Reviews on Google

This office

Trustpilot logo

1,713

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very good experience

So happy with the professional service we received from Marine and Emily Rowland since years of our tenancy.

Cenk · 5 March 2025

4/5

Google

Generally, excellent service with renting a property - and dealing with subsequent tenant issues professionally. Nicholas and Kirstie in KT branch very responsive - went above and beyond (although Head office and other staff rarely responded to emails - hence losing a star!). Overall, would recommend.

Nicole · 25 October 2023

5/5

Trustpilot

Suzan and Mitchell have made the move…

Suzan and Mitchell have made the move very smooth and stress free. Thank you!

Louis · 24 October 2023

Agent replied · 7 February 2025

Dear Louis,Thank you for your 5* review of the recent service you received from our James Pendleton Lettings team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.

5/5

Trustpilot

Very good service from beginning to…

Very good service from beginning to end. Fast reaction to requests for viewings, etc. Loved the honesty and enthusiasm from Molly and always with a smile!Thanks for all Lynne Pearson

Lynne · 21 April 2022

Agent replied · 7 February 2025

Thank you for taking the time to leave Molly such a wonderful review

5/5

Trustpilot

Great customer service

Chestertons and Tamara Price have been fantastic through the whole process. Really responsive to questions and when support was needed and ultimately found us a perfect flat!

Consumer · 13 August 2022

Agent replied · 7 February 2025

Thank you for sharing!

5/5

Trustpilot

Very responsive and very efficient at…

Very responsive and very efficient at getting problems fixed.

Customer · 22 January 2024

Agent replied · 7 February 2025

Hi there, thank you for taking the time to leave a review and we're happy to read that you found our service efficient. Should you need any further help, please do let us know. Best wishes!

5/5

Trustpilot

Great experience

Great experience! Tushar understood our needs and found us a property in a day! He was also very helpful during the entire process. One of the best agencies we ever used

Eliana · 23 December 2021

Agent replied · 10 February 2025

Thank you for sharing your experience Eliana. We are very pleased to hear this!

5/5

Trustpilot

The Chestertons Property Management…

The Chestertons Property Management team (Vanessa Newman-Wright in particular) are highly professional and excellent problem solvers.

EJ · 5 March 2025

5/5

Trustpilot

Reliable agent and good service.

Liyan · 2 April 2024

Agent replied · 7 February 2025

Hi Liyan, thank you for your feedback and wish you all the best for the future!

5/5

Trustpilot

Great service!

Tom H. from South ken help me find a flat this year and I love it. He was super responsive and the process was fairly painless (for once!)

Andreia · 12 May 2022

Agent replied · 7 February 2025

Thank you for taking the time to leave such a great review!

5/5

Trustpilot

Preya has done a great job with my…

Preya has done a great job with my property. Always professional and helpful.

Alan · 5 October 2023

Agent replied · 7 February 2025

Thanks for your review Alan, we'll make sure to pass this on to Preya!

5/5

Trustpilot

The entire Chestertons team was really…

The entire Chestertons team was really engaged and focused on finding me great tenants to rent my flat. They kept me fully informed and were very professional throughout.

Abbas · 7 May 2022

Agent replied · 7 February 2025

Thank you for sharing your experience Abbas!

5/5

Google

Highly recommend Chestertons Kentish Town. It was really pleasure to deal with Elise. He always answered our questions within 12h.Elise is very accommodating and high qualified person!

Tatiana · 26 October 2016

5/5

Trustpilot

Amirah Elmahdy did a great job on the…

Amirah Elmahdy did a great job on the renewal process of a rental agreement - she was responsive and efficient throughout the process

Xavier · 27 November 2022

Agent replied · 7 February 2025

We're so pleased to hear how efficient Amirah was throughout the renewal process! Please do get in touch if you need any further assistance.

5/5

Trustpilot

Excellent service in finding new tenant.

The Chestertone team member- Charlie Ridge - acted promptly to find me a new. tenant. Excellent service and available whenever I needed to give instructions to him from abroad.

Amjad · 22 February 2022

Agent replied · 10 February 2025

Thank you for sharing your experience with Chestertons!

5/5

Trustpilot

Wes Mohamed best agent

Wes Mohamed offered his honest opinion and experience during this search. Would highly recommend him for all my friends.

Rupert · 28 March 2023

Agent replied · 7 February 2025

Hi Rupert, we're happy to hear that Wes assisted you with your recent search. Should you need anything in future, please do not hesitate to get in touch. Wishing you all the best!

5/5

Trustpilot

Niema Latif

I have been dealing with Niema Latif and have found her to be extremely helpful and efficient and would not hestitate to recommend her.

Susan · 27 September 2022

Agent replied · 7 February 2025

Thank you very much for the review

5/5

Trustpilot

Chesterton

Marianna does a great job managing the property and no issues.

Matt · 31 October 2023

Agent replied · 7 February 2025

Thanks Matt!

5/5

Trustpilot

Contract renewal

Amanda Goodman and Lavie Kim handled the tenancy renewal smoothly and efficiently. Good communication throughout.

Jonny · 3 March 2025

5/5

Trustpilot

Norma had been very helpful and…

Norma had been very helpful and efficient. Service experience was very good.

Amanda · 28 September 2023

Agent replied · 7 February 2025

Thanks for your kind words Amanda! We'll make sure to let Norma know and should you need anything else, please do get in touch. Best wishes!

5/5

Trustpilot

Excellent service

Excellent service, I have been renting through them for over 2 years in Fulham.

Elisabetta · 26 July 2023

Agent replied · 7 February 2025

Hi Elisabetta, we're so happy to hear you've been renting through us for the past two years - Fulham is an amazing part of London! Should you ever need anything from us, please do not hesitate to reach out to our local branch. Best wishes!

5/5

Trustpilot

Excellent

Excellent. From the beginning through to moving into our short-term let the team at Chestertons have been on-point, communicated thoroughly and with exceptional clarity.

Scott · 15 August 2022

Agent replied · 7 February 2025

Thank you for your review Scott!

1/5

Trustpilot

Very bad experience to rent a flat at…

Very bad experience to rent a flat at Fulham through an agent called Madi. She has 0 response to me,the tenant for the problem with the flat!

Leung · 28 March 2022

Agent replied · 9 February 2025

Thank you for getting in touch Leung. We are sorry to hear you are not satisfied with the service received.We take all feedback very seriously and would like the opportunity to discuss your comments with you further.Unfortunately, we cannot identify who you are from the details provided.Therefore, please respond to our request to receive your additional details (i.e. email address), so we can get in touch - and understand who you have dealt with at Chestertons.

5/5

Trustpilot

Very efficient renewal of tenancy

Very efficient renewal of tenancy. Very good service from Sharntell & Liliya. Thank you both!

Jemnelson · 17 February 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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