Trusted Agent profile · Camden

Chestertons Kentish Town reviews in Camden

4.5

★★★★★ Excellent

1,894 reviews across 2 platforms

225 Kentish Town Road, London, NW5 2JU, Camden, NW5 2JU

Part of Chestertons, see every office.

Chestertons's office in Camden, at 225 Kentish Town Road, is rated 4.5 out of 5 across 1,894 reviews on two platforms, including 181 Google reviews rated 4.6.

Google logo

4.6 / 5

181

Reviews on Google

This office

Trustpilot logo

1,713

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

1/5

Trustpilot

Run!

Letting company is ok. The management service Is terribly slow, unprofessional, their attitude is the rudest I have ever ever experienced. They are entitled.Lot of issues.Run!

Claudia · 7 July 2023

Agent replied · 7 February 2025

Hi Claudia, we're sorry to see you have left us this rating. In order for us to investigate this further for you, please do respond to the Trustpilot request we have sent you for further details. This will allow us to follow up with the relevant department. We look forward to hearing from you.

5/5

Trustpilot

Prompt and efficient service by Amanda

Prompt and efficient service by Amanda. Am very satisfied

CECILIA · 12 July 2024

Agent replied · 7 February 2025

Hi Cecilia, thank you for taking the time to leave a review for Amanda, she'll be delighted to see this. Best wishes!

5/5

Trustpilot

Brilliant Chesterons.

I have really enjoyed working with Stav from Chesterston. He is incredibly helpful, accommodating and goes above and beyond the call of duty. I have truly had a wonderful experience and highly recommend Chestertons for all your property needs.

Sandra · 9 February 2022

Agent replied · 15 February 2025

We are so pleased to hear this! Thanks for sharing.

5/5

Trustpilot

Great experiencing working with Ronan

Ronan helped us find our new apartment in our dream area. He listened to what we wanted and found us a lovely place so quickly and effectively. He has made our experience so smooth and stress-free!

Kazia · 5 July 2022

Agent replied · 7 February 2025

Thank you for sharing!

5/5

Trustpilot

I had a great experience working with…

I had a great experience working with Synika as our rental agent. She is professional, empathetic, and incredibly patient.

LYYYYY · 23 May 2025

5/5

Trustpilot

Could not say enough good things about…

Could not say enough good things about this letting agency. They were amazing and so stellar in securing our house for us. Really felt like they cared and had our best interest in mind. Couldn’t recommend enough!

Sophie · 19 May 2022

Agent replied · 7 February 2025

Thank you for sharing! We are so pleased to hear this.

3/5

Trustpilot

Got a good price for our property and…

Got a good price for our property and sold promptly. Didn’t think we had the transparency through the sale that we would have appreciated and a few things came up that could have been far better communicated and managed.

Craig · 4 February 2022

Agent replied · 10 February 2025

Thank you for sharing your experience with Chestertons!

1/5

Trustpilot

Disappointed

Disappointed with Chestertons service and professionalism for maintenance requests

Sonal · 5 July 2024

Agent replied · 15 February 2025

Hi Sonal, we're sorry to see you have left this review and apologise for any delays experienced. After speaking with the team, we can see that you now have a dedicated Property Manager and they have been in touch to address your concerns. Should you need anything else, please do let them know.

5/5

Trustpilot

Suzan Salih

Suzan Salih - thank you for your quick response, really appreciated.

Mrs · 29 May 2024

Agent replied · 10 February 2025

Dear Mrs Lovett,Thank you for your 5* review. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team member. Wishing you all the best for the future.

5/5

Trustpilot

Incredible property manager

Incredible property manager. She always goes the extra mile to make sure our house is taken care of! Highly recommended.

Valeria · 22 November 2023

Agent replied · 7 February 2025

Thank you Valerie, this is amazing to hear. Should you need anything else, we're only a phone call or email away. Best wishes!

5/5

Trustpilot

Strong customer support

Strong customer support and very responsive. Clear instructions on what was needed

Patrick · 8 May 2024

Agent replied · 9 February 2025

Hi Patrick, thank you for taking the time to leave a review. We're so glad you received strong customer support and the team were responsive. Best wishes!

5/5

Trustpilot

Responsive staff who are proactive to…

Responsive staff who are proactive to get the right outcome for landlord and tenant - thank you

K · 26 January 2024

Agent replied · 7 February 2025

Thank you for your 5* review of the recent service you received from our James Pendleton Lettings Department. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.

5/5

Trustpilot

Chestertons have been a great at making my experience seamless

Chestertons have been a great at managing the letting of my apartment. They've been very communicative, and made the whole experience seamless.

Ian · 29 September 2023

Agent replied · 7 February 2025

Hi Ian, thank you for taking the time to leave this review. We're happy to hear that lettings your property with us has been a seamless experience. Should you need any further help, please do let your property manager know. Best wishes!

5/5

Google

I've used Chesterton's twice in a row now. I've been to all estate agents up and down Kentish Town road and not only were Chesterton's the only agent to show me any properties at all, they were really on the case with finding the right place for my daughter and me. Especially the current place we are about to move into. Nicholas, the agent who has looked after us both times, made a point of understanding what we were looking for and did his absolute best to find us a place that was right for us. I'm not only happy with the level of service I've received from the team at Chesterton's in Kentish Town, I would definitely use them again and I would also recommend them to anyone looking for a property in the area. Thank you. 😊

Christos · 26 October 2019

5/5

Google

Manuel and his team were great. We are very happy with their services and the property they've offered us. Definitely recommend it.PositiveQuality, Professionalism, Value

Angeliki · 25 October 2021

4/5

Trustpilot

Tamara has worked hard to achieve great…

Tamara has worked hard to achieve great results. Thankyou.

MR · 24 June 2024

Agent replied · 7 February 2025

Hi Wayne, thank you for sharing your experience with Tamara, she'll be delighted to see this feedback. If you need anything else, please feel free to reach out to her and the team!

5/5

Trustpilot

Great experience

Great experience renting with Chestertons. Rosie in particular had been extremely helpful, patient and professional throughout the negotiation process. Highly recommend.

Muyun · 13 October 2023

Agent replied · 7 February 2025

Thank you so much for the 5 star review. We hope you are very happy in your new home.

5/5

Trustpilot

Great results and a pleasure to deal with

Very pleased with the Knightsbridge office who found me two great tenants in two difficult years. Also a pleasure to deal with everyone there and in their management office, where Ross continues to be extremely responsive and helpful.

Oliver · 7 February 2022

Agent replied · 10 February 2025

Thank you for sharing!

5/5

Trustpilot

Mark Kardos at Chestertons

Mark Kardos has handled the management of our flat for several years and always provides a quick, efficient and professional service.

Malcolm · 7 October 2023

Agent replied · 7 February 2025

Thank you for your feedback and allowing us to manage your flat for several years Malcolm, it's been a pleasure!

5/5

Trustpilot

Great team professional and helpful …

Great team professional and helpful (Simone, Aysa and everyone else).

Carolyn · 30 May 2024

Agent replied · 7 February 2025

Hi Carolyn,Thank you for sharing your kind words about how professional and helpful the team were.Best WishesChestertons

5/5

Trustpilot

Friendly, professional, very good!

Friendly and professional team that know Barnes and residential sales inside out. Always on the ball with great advice. Very responsive. Managed the whole process to achieve an excellent price and a very satisfied client

Gordon · 23 June 2022

Agent replied · 7 February 2025

Thank you for sharing!

5/5

Trustpilot

The best agent ever

The agent Joanna found a beautiful flat for me and she was a best agent I never had! Thanks to her professionalism, kindness all the process went so smoothly.she is the best agent I never had!

Yuki · 29 April 2022

Agent replied · 7 February 2025

We hope you are very happy in your new home

5/5

Trustpilot

Tenancy extension

I needed an addendum for the extension of our tenancy with our tenants which was dealt with fairly swiftly by the contact at chestertons (Niema Latif)Concluded remotely and with very little stress

Hiral · 19 October 2022

Agent replied · 7 February 2025

So glad to hear that Niema was able to assist in such a stress-free manner. Thank you for your feedback!

5/5

Trustpilot

Rate letting with Chesterton

The team was responsive and helpful. They were able to source me a tenant quickly, took care of maintenance issues at the flat and helped me dealt with some unexpected RE management issues. Very effective and attentive.

Mimi · 4 March 2022

Agent replied · 9 February 2025

Thank you for sharing your experience with Chestertons!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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