Every review we hold for the Camden office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotRun!
Letting company is ok. The management service Is terribly slow, unprofessional, their attitude is the rudest I have ever ever experienced. They are entitled.Lot of issues.Run!
Claudia · 7 July 2023
Agent replied · 7 February 2025
Hi Claudia, we're sorry to see you have left us this rating. In order for us to investigate this further for you, please do respond to the Trustpilot request we have sent you for further details. This will allow us to follow up with the relevant department. We look forward to hearing from you.
★★★★★ 5/5
TrustpilotPrompt and efficient service by Amanda
Prompt and efficient service by Amanda. Am very satisfied
CECILIA · 12 July 2024
Agent replied · 7 February 2025
Hi Cecilia, thank you for taking the time to leave a review for Amanda, she'll be delighted to see this. Best wishes!
★★★★★ 5/5
TrustpilotBrilliant Chesterons.
I have really enjoyed working with Stav from Chesterston. He is incredibly helpful, accommodating and goes above and beyond the call of duty. I have truly had a wonderful experience and highly recommend Chestertons for all your property needs.
Sandra · 9 February 2022
Agent replied · 15 February 2025
We are so pleased to hear this! Thanks for sharing.
★★★★★ 5/5
TrustpilotGreat experiencing working with Ronan
Ronan helped us find our new apartment in our dream area. He listened to what we wanted and found us a lovely place so quickly and effectively. He has made our experience so smooth and stress-free!
Kazia · 5 July 2022
Agent replied · 7 February 2025
Thank you for sharing!
★★★★★ 5/5
TrustpilotI had a great experience working with…
I had a great experience working with Synika as our rental agent. She is professional, empathetic, and incredibly patient.
LYYYYY · 23 May 2025
★★★★★ 5/5
TrustpilotCould not say enough good things about…
Could not say enough good things about this letting agency. They were amazing and so stellar in securing our house for us. Really felt like they cared and had our best interest in mind. Couldn’t recommend enough!
Sophie · 19 May 2022
Agent replied · 7 February 2025
Thank you for sharing! We are so pleased to hear this.
★★★★★ 3/5
TrustpilotGot a good price for our property and…
Got a good price for our property and sold promptly. Didn’t think we had the transparency through the sale that we would have appreciated and a few things came up that could have been far better communicated and managed.
Craig · 4 February 2022
Agent replied · 10 February 2025
Thank you for sharing your experience with Chestertons!
★★★★★ 1/5
TrustpilotDisappointed
Disappointed with Chestertons service and professionalism for maintenance requests
Sonal · 5 July 2024
Agent replied · 15 February 2025
Hi Sonal, we're sorry to see you have left this review and apologise for any delays experienced. After speaking with the team, we can see that you now have a dedicated Property Manager and they have been in touch to address your concerns. Should you need anything else, please do let them know.
★★★★★ 5/5
TrustpilotSuzan Salih
Suzan Salih - thank you for your quick response, really appreciated.
Mrs · 29 May 2024
Agent replied · 10 February 2025
Dear Mrs Lovett,Thank you for your 5* review. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team member. Wishing you all the best for the future.
★★★★★ 5/5
TrustpilotIncredible property manager
Incredible property manager. She always goes the extra mile to make sure our house is taken care of! Highly recommended.
Valeria · 22 November 2023
Agent replied · 7 February 2025
Thank you Valerie, this is amazing to hear. Should you need anything else, we're only a phone call or email away. Best wishes!
★★★★★ 5/5
TrustpilotStrong customer support
Strong customer support and very responsive. Clear instructions on what was needed
Patrick · 8 May 2024
Agent replied · 9 February 2025
Hi Patrick, thank you for taking the time to leave a review. We're so glad you received strong customer support and the team were responsive. Best wishes!
★★★★★ 5/5
TrustpilotResponsive staff who are proactive to…
Responsive staff who are proactive to get the right outcome for landlord and tenant - thank you
K · 26 January 2024
Agent replied · 7 February 2025
Thank you for your 5* review of the recent service you received from our James Pendleton Lettings Department. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
★★★★★ 5/5
TrustpilotChestertons have been a great at making my experience seamless
Chestertons have been a great at managing the letting of my apartment. They've been very communicative, and made the whole experience seamless.
Ian · 29 September 2023
Agent replied · 7 February 2025
Hi Ian, thank you for taking the time to leave this review. We're happy to hear that lettings your property with us has been a seamless experience. Should you need any further help, please do let your property manager know. Best wishes!
★★★★★ 5/5
GoogleI've used Chesterton's twice in a row now. I've been to all estate agents up and down Kentish Town road and not only were Chesterton's the only agent to show me any properties at all, they were really on the case with finding the right place for my daughter and me. Especially the current place we are about to move into.
Nicholas, the agent who has looked after us both times, made a point of understanding what we were looking for and did his absolute best to find us a place that was right for us.
I'm not only happy with the level of service I've received from the team at Chesterton's in Kentish Town, I would definitely use them again and I would also recommend them to anyone looking for a property in the area.
Thank you. 😊
Christos · 26 October 2019
★★★★★ 5/5
GoogleManuel and his team were great. We are very happy with their services and the property they've offered us.
Definitely recommend it.PositiveQuality, Professionalism, Value
Angeliki · 25 October 2021
★★★★★ 4/5
TrustpilotTamara has worked hard to achieve great…
Tamara has worked hard to achieve great results. Thankyou.
MR · 24 June 2024
Agent replied · 7 February 2025
Hi Wayne, thank you for sharing your experience with Tamara, she'll be delighted to see this feedback. If you need anything else, please feel free to reach out to her and the team!
★★★★★ 5/5
TrustpilotGreat experience
Great experience renting with Chestertons. Rosie in particular had been extremely helpful, patient and professional throughout the negotiation process. Highly recommend.
Muyun · 13 October 2023
Agent replied · 7 February 2025
Thank you so much for the 5 star review. We hope you are very happy in your new home.
★★★★★ 5/5
TrustpilotGreat results and a pleasure to deal with
Very pleased with the Knightsbridge office who found me two great tenants in two difficult years. Also a pleasure to deal with everyone there and in their management office, where Ross continues to be extremely responsive and helpful.
Oliver · 7 February 2022
Agent replied · 10 February 2025
Thank you for sharing!
★★★★★ 5/5
TrustpilotMark Kardos at Chestertons
Mark Kardos has handled the management of our flat for several years and always provides a quick, efficient and professional service.
Malcolm · 7 October 2023
Agent replied · 7 February 2025
Thank you for your feedback and allowing us to manage your flat for several years Malcolm, it's been a pleasure!
★★★★★ 5/5
TrustpilotGreat team professional and helpful …
Great team professional and helpful (Simone, Aysa and everyone else).
Carolyn · 30 May 2024
Agent replied · 7 February 2025
Hi Carolyn,Thank you for sharing your kind words about how professional and helpful the team were.Best WishesChestertons
★★★★★ 5/5
TrustpilotFriendly, professional, very good!
Friendly and professional team that know Barnes and residential sales inside out. Always on the ball with great advice. Very responsive. Managed the whole process to achieve an excellent price and a very satisfied client
Gordon · 23 June 2022
Agent replied · 7 February 2025
Thank you for sharing!
★★★★★ 5/5
TrustpilotThe best agent ever
The agent Joanna found a beautiful flat for me and she was a best agent I never had! Thanks to her professionalism, kindness all the process went so smoothly.she is the best agent I never had!
Yuki · 29 April 2022
Agent replied · 7 February 2025
We hope you are very happy in your new home
★★★★★ 5/5
TrustpilotTenancy extension
I needed an addendum for the extension of our tenancy with our tenants which was dealt with fairly swiftly by the contact at chestertons (Niema Latif)Concluded remotely and with very little stress
Hiral · 19 October 2022
Agent replied · 7 February 2025
So glad to hear that Niema was able to assist in such a stress-free manner. Thank you for your feedback!
★★★★★ 5/5
TrustpilotRate letting with Chesterton
The team was responsive and helpful. They were able to source me a tenant quickly, took care of maintenance issues at the flat and helped me dealt with some unexpected RE management issues. Very effective and attentive.
Mimi · 4 March 2022
Agent replied · 9 February 2025
Thank you for sharing your experience with Chestertons!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.