Trusted Agent profile · Camden
★★★★★
2,592 reviews across 2 platforms
196 Shaftesbury Avenue, Covent Garden, London, WC2H 8JF, Camden, WC2H 8JF
Part of Chestertons, see every office.
Chestertons's office in Camden, at 196 Shaftesbury Avenue, is rated 4.5 out of 5 across 2,592 reviews on two platforms, including 296 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Chestertons Covent Garden hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
TrustpilotViewing experience
Tamara Price, at Chestertons South West lettings, was very helpful! Both on the phone and via email, and finally during yesterday’s viewing, she was punctual, clear and friendly
It is excellent to hear you are so satisfied with the service provided. Your comments have been shared with Tamara.
5/5
TrustpilotChestertons make the process simple!
The team at Chestertons make the process of buying and letting simple and easy. They're a great friendly team to work with, and ready to help whenever we have any questions.
Thank you for the glowing review Emma!
5/5
TrustpilotVery accessible and responsive team in…
Very accessible and responsive team in Kew.
This is amazing to hear, thanks Tolga!
5/5
TrustpilotQuick rental
Stephen O'Connell rented my property quickly and has always been very helpful.
Thank you for the great review. Best wishes
5/5
GoogleHappy to recommend Carlos and Emily at Chestertons. Flat purchase was straightforward. A good service
5/5
TrustpilotChestertons South West Lettings - Cynthia’
So professional and helpful always so fast to reply and get back to us on the phone or email. Made a stressful move very easy - thank you
It is great to hear that Cynthia and our team were able to help make the process easy for you, as we understand it can be highly stressful at times.Thank you of the review.
5/5
GoogleRomy's service in helping us secure our flat was excellent. She was responsive, professional, kind and accommodating. We could not be happier with our flat.
5/5
TrustpilotI had a great agent Lauren Christy who helped…
I had a great agent Lauren Christy who helped me by sending many different properties and helping with my search
Thank you for sharing!
5/5
TrustpilotA great support to landlords
Chestertons were great at helping me find my latest tenants. They were swift, responsive and across the detail. I couldn't fault them. They handled the whole process marvellously.
Thank you for the five star review - the team pride themselves on excellent customer service so are very pleased to see this!
5/5
GoogleVery efficient, professional and personal service. Romy in particular was extremely helpful and efficient. I had my offer put in within hours of our first call and had the flat secured in less than 3 days. Couldn’t recommend more.
1/5
TrustpilotBad experience with one of their…
Bad experience with one of their agents, poor communication led to multiple problems once the tenancy commenced. Very little support in resolving the resulting issues.
Thank you for getting in touch .We sincerely apologise and take all feedback very seriously so we will action this immediately.In order to do this we will need your further contact details (i.e. your address) which we have requested. Please accept this request so we can take action as soon as possible.
1/5
TrustpilotArrogant agency
Initial screening and referencing process is long, absurd and demeaning for the tenant, lacking any kind of empathy. The tenant has no rights whatsoever, only obligations. Avoid!
Thank you for getting in touch. We take all feedback very seriously.Therefore, please respond to our request for your additional details, so that we can locate you in our system - and follow up accordingly.
5/5
TrustpilotHappy customer
Good experience with John Lorms at Pimlico.
Thanks for the feedback Pauline, we're glad to hear that John provided you with a positive experience!
5/5
TrustpilotExcellent
Excellent. Very thorough and clear communication at all times and a very good outcome in terms of tenants; price and speed. Thank you
Thank you for taking the time to leave us such a lovely review
5/5
TrustpilotGreat Experience
Very easy and quick service. Professional throughout. Karen our agent was excellent and guided us through the process smoothly.
Thank you for this lovely review Will, we are glad to hear that Karen was able to make the experience so smooth for you!
5/5
TrustpilotIt has been amazing working with…
It has been amazing working with Chestertons, we now have found the flat of our dreams. Thank you Chestertons for making this such a fluid experience!
We are so pleased to hear you are in your dream flat, and thank you for taking the time to leave us a review of your 5 star experience
5/5
TrustpilotCharlotte Wilkinson from NW8 branch was…
Charlotte Wilkinson from NW8 branch was extremely professional and friendly and managed to sort out all issues with the tenants on and pre arrival.Great service.Thank you!
Thank you for taking the time to review your experience, we are so pleased to read how helpful Charlotte has been.
5/5
TrustpilotTamara was great
Tamara from the Battersea branch was greatShe has been really helpful and proactive from the start and made the process of finding a flat really smooth so far!
Thank you for taking the time to leave a review of your experience, we are so pleased to hear it was five stars!
5/5
GoogleGreat service, Mei was particularly helpful throughout the stressful process of preparing a tenancy agreement.
2/5
TrustpilotTerrible moving out experience. Landlord overpaid
Terrible moving out experience. Landlord certainly overpaid some work that could've been avoided had Chesterton's been more professional
Hi Alexandru, we're sorry to read this. If you could please reply to our request for additional information, we will be happy to look into this further for you.
5/5
Trustpilotprofesstional and efficient service by…
professtional and efficient service by Suzan, Brooke and Matt. The flat was let in no time, respecting my preferences.
Thank you for taking the time to inform us of the positive experience you have recently had with our Lettings Team of James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. We look forward to working with you again in the future.
5/5
TrustpilotKate Baker
Had a great time working with Katie Baker. Very professional, and highly helpful - very diligent with my requests for the properties, made the search very pleasant and quick!
Thank you so much for the great review, we've passed this on to Katie
5/5
TrustpilotA lovely and informational experience
A lovely and informational experience. The realtor was very knowledgable (including the legal proces), helpful and paitient while guiding us through the property.
Thank you for the wonderful review!
5/5
TrustpilotThank you for your help
Had telephone conversation with Elina a couple weeks ago.Did not find what I was looking for but was treated with respect. Thanks again Laura
Thank you for the 5 stars!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chestertons Covent Garden hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.
