Trusted Agent profile · Camden

Centrique Camden reviews

3.5

★★★★★ Good

2,512 reviews across 2 platforms

39 Fairfax Road, London, NW6 4EL, Camden, NW6 4EL

Centrique's office in Camden, at 39 Fairfax Road, is rated 3.5 out of 5 across 2,512 reviews on two platforms, including 1 Google review rated 5.0. See how it compares with other estate agents in Camden.

Google logo

5.0 / 5

1

Reviews on Google

This office

Trustpilot logo

2,511

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

1/5

Trustpilot

Estimate so wrong and outdated.Not…

Estimate so wrong and outdated.Not accurate

Carlos · 16 May 2023

Agent replied · 23 October 2024

Hi Carlos,Thanks for taking the time to share your feedback. We’re sorry you haven’t had the best experience with us.The Zoopla house price estimate is based on data fed through an automated valuation model (AVM), which analyses property information on all 29 million UK homes on a continuous basis. Our data comes from multiple sources based on a number of data points relating to property sales, values and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland. As such, we cannot and we do not make manual amendments to the estimated figures.Our aim is to provide the most accurate estimates. It’s important to remember that the type, age and size of homes varies widely across the UK and this, coupled with the liquidity of homes in any local market, impacts the ability of any Automated Valuation Model to deliver an accurate valuation. For example, it is easier to value a three-bed semi detached in an urban housing market with lots of recent sales information than a 10-bed castle in mid-Wales, where comparable properties are few and far between. This is no different to the challenge facing an estate agent or surveyor when they visit a property.We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies such as you have outlined are not unusual.Our house price estimates are a useful starting point for researching the value of your home but are not the same as an agent valuation.If you need any further assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

2/5

Trustpilot

No Value available!

Took over 9 months to update sale information and nearly 20 months later still no estimate of value of current home!

Helen · 12 July 2021

Agent replied · 23 October 2024

Hi Helen, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience on our website. We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support

5/5

Trustpilot

saves my time for searching pet allowed properties

as a pet owner, Zoopla provides a filter for pet allowed properties which saves me lots of time to search one by one

Ryan · 6 February 2021

Agent replied · 23 October 2024

Hi Ryan,Many thanks for your 5 star review. It is great to hear you've had such a great experience using our pet friendly filter and we hope we'll continue to help you with all things property related.Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support

5/5

Trustpilot

Is very good service i saw lots of…

Is very good service i saw lots of house and i give 5 out of 5 stars thank you.

Baljit · 16 November 2021

Agent replied · 23 October 2024

Hi Baljit,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our website and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

The ios application is crashed

The ios application is crashed, you cannot book a view or query for a property after entering the details.

Bart · 16 November 2021

Agent replied · 23 October 2024

Hi Bart,Many thanks for your review. We truly appreciate the frustration this has caused you and we're sorry to hear of the experience you've had when using the Zoopla app.We'd like to discuss this matter with you to find a solution to your complaint as soon as possible. We'll now DM you to investigate why this is happening.Many thanks,Zoopla Support

5/5

Trustpilot

Thank you for your reviews of the…

Thank you for your reviews of the housing market in which I am always interested. Thank you for keeping me uptodate

Angelo · 10 July 2021

Agent replied · 23 October 2024

Hi Angelo, Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our site and the services we offer.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

3/5

Trustpilot

Zoopla side ok they send e-mails and…

Zoopla side ok they send e-mails and confirm they have sent but estate agents not getting back to me after enquiry.

Alex · 9 July 2021

Agent replied · 23 October 2024

Hi Alec, Thanks for taking the time to leave us this review and we're sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We’re really sorry to hear the agents you tried to contact via our site haven't responded. If they don't reply within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

You have never contacted me regarding…

You have never contacted me regarding properties. All your rentals are never pet friendly. No one ever calls back

JULIE · 10 November 2021

Agent replied · 23 October 2024

Hi Julie,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support

3/5

Trustpilot

It’s nice to know how my property value…

It’s nice to know how my property value changes but with the wide uncertainty range you now use it has unfortunately become less useful.

Chris · 23 October 2020

Agent replied · 23 October 2024

Hi Chris,Thanks for your review and for sharing your valuable feedback. We are really sorry to hear you feel this way about our valuation model.The estimated price range shows an approximate lower and upper limit of what your home could be worth today. The estimated price itself usually falls somewhere in the middle of these limits. In other words, there’s no one selling price for your home.Local market conditions, the state of your property and your selling requirements (e.g. if you need a quick sale) impact the selling price. As such, it’s always worth asking a few agents to come and value your home. It’s likely they’ll each give you different valuations, just like the estimated price range we show.The scale of the estimated range varies based on the quality of data available about your home. When less data is available, we show you a broader price range. When we have more data, the price range is narrower.Should you require any further help from us or if you want to discuss your specific property's details in depth, please visit our Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Useful site

I enjoy using Zoopla, it gives me lots of filters to save me from looking at hundreds of properties.

Helen · 9 November 2021

Agent replied · 23 October 2024

Hi Helen,Many thanks for your 5 star review. It is great to hear your feedback and that you find our site so helpful. We hope we'll continue to help you with all things property related.Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/All the best!Zoopla Support

1/5

Trustpilot

No communication

No communication, not helpful at all, really disappointed. You would think they don't want anyone to rent off them!

EMMA · 8 November 2021

Agent replied · 23 October 2024

Hi Emma,Thanks for taking the time to leave us a review. We're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.This Help Centre article discusses in greater detail what to do if you’ve contacted an agent and haven’t received a reply:https://help.zoopla.co.uk/hc/en-gb/articles/360011458557-I-have-contacted-an-agent-and-they-haven-t-repliedIf there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

Where are the reject all options when…

Where are the reject all options when it comes to cookie management?

Matt · 13 October 2022

Agent replied · 23 October 2024

Hi Matt,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.Unfortunately this option is not available, only strictly necessary cookies, however as below you can alter your settings on your web browser.We use cookies and other similar technologies to distinguish you from other users of our websites and apps (including when you browse third party websites). This helps us to provide you with a tailored experience (for example, to remember your login details and improve our services). We also use cookies and similar technologies to show you more personalised advertising, including Zoopla ads on other websites.You may refuse to accept cookies by altering the settings on your internet browser. For more information about how to do this, look at your browser 'help' section or visit https://www.allaboutcookies.org/ and https://www.youronlinechoices.com/.Please note, if you adjust your internet browser settings to disable cookies, you may not be able to access or use fully certain parts or functionality of our site.For detailed information on the cookies we use and why we use them, please read our Cookie Policy:https://www.zoopla.co.uk/privacy/cookies/Should you require any further help from us regarding this matter or any other feedback you may have, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Many thanks,

3/5

Trustpilot

A lot of the houses on the website are…

A lot of the houses on the website are no longer available. I have sent emails and no one seems to answer.

Patty · 10 April 2021

Agent replied · 23 October 2024

Hi Patty,Thanks for taking the time to leave us this 3 star review and we're sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We’re really sorry to hear the agents you tried to contact via our site did not respond in a prompt manner. If they don't reply within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.Also, all of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure that all information on our site is as comprehensive and accurate as possible. If you do see any other listings which are no longer available, you can report them to us easily via desktop site by following the steps outlined in this Help Centre article: https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

High punctuality

High punctuality, welcoming, give us our time to view and we are kept safe. We have to wait for landlord last decision.

Amna · 9 April 2021

Agent replied · 23 October 2024

Hi Amna, Thank you very much for leaving us a five star review. It is fantastic to hear you received such great service from the agents advertising on our website. We hope we'll continue to help you with all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support

1/5

Trustpilot

AND ANOTHER DAY OF HOLIDAY HOMES AND…

AND ANOTHER DAY OF HOLIDAY HOMES AND CARAVANS INSTEAD OF PROPERTIES AND ALL FILTERS CHOSEN SO STILL ALLOWING ADVERTISERS TO ADVERTISE FALSELY

Max · 8 April 2021

Agent replied · 23 October 2024

Hi Max,Thank you for your further review and we're sorry to hear about your negative experience.You can search for any property type of your choice easily on the website and app. Here is a Help Centre article that will guide you through this step by step depending on the device you choose to use:https://help.zoopla.co.uk/hc/en-gb/articles/360006068617Please note that if there are no current listings for a given property type in your search area/criteria, then this option will not appear.Make sure you use the keywords filter to search for properties that include specific words e.g. garage. You can also search for exact phrases by using quotation marks e.g. "double garage"; to exclude a term, you can prefix it with '-' e.g. -mobile, -caravan, -static or -park.We also have a large database of qualified agents who can help you find the right property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

4/5

Trustpilot

I would like some feedback from my…

I would like some feedback from my viewing, I would really like the property I viewed but have had no information since the viewing

Alison · 12 October 2020

Agent replied · 26 December 2024

Hi Alison,Many thanks for taking the time to leave us your review. We’re really sorry to hear the agent you tried to contact via our website has not yet responded. If you like the property you have viewed and wish to make further enquiries, we recommend that you call the marketing agent directly on the number displayed next to their branch in the ‘Find agents’ section of our site.Do not hesitate to visit our Help Centre if there is anything else we could help you with or to contact us directly regarding this matter:https://help.zoopla.co.uk/Many thanks,Zoopla Support

4/5

Trustpilot

The parameters are not followed

The parameters are not followed. Criteria such as ‘detached’, ‘price range’ and location are not observed resulting in referrals that don’t meet our requirements,

Rod · 11 October 2020

Agent replied · 26 December 2024

Hi Rod, Thank you so much for leaving us a 4 star review.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you come across any listing errors it would be very helpful if you could select the ‘report listing’ option to allow us to investigate the issue further with the agent advertising the property. Here is a Help Centre article that will guide you how to do it step by step:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://support.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Fab way to know total housing costs

Love how it has the offer of seeing total bill amounts with the inclusion of the rent costs as well as necessary utilities

K · 10 January 2021

Agent replied · 23 October 2024

Hi K. Denby,Thanks for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site, especially the Household bills feature. We hope we'll continue to assist you with all things property related.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Best of luck finding a property!Many thanks,Zoopla Support

5/5

Trustpilot

always photos

always photos, maps, gives information as to proximity to transportation. always has the information I need to make a decision on a home

Carol · 10 January 2021

Agent replied · 23 October 2024

Hi Carol,Thank you for sharing your feedback with us and for leaving us a 5 star review. It's great to hear that you like our website this much, and we hope we continue to help and support you in all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Can't complain.

Keeping me up to date on rentals, info received several times a day. Can't ask for more - until they find my perfect home!

Jennifer · 10 October 2020

Agent replied · 23 October 2024

Hi Jennifer, Thank you so much for leaving us a 5 star review. It is great to hear you find our website and alerts helpful, and we hope we'll continue to assist you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find a designated section for property seekers:https://help.zoopla.co.uk/We hope you find your perfect home soon!Many thanks,Zoopla Support

1/5

Trustpilot

Rarely have anything in the areas I…

Rarely have anything in the areas I want however most of the other websites do. Also their past sales prices are rarely accurate either.

Frankie · 9 October 2020

Agent replied · 26 December 2024

Hi Frankie,Thank you for sharing your feedback with us. We're very sorry to hear about your struggles. Here are help center articles showing you step by step how to complete a residential property search and how to create property alerts on our site in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517&https://help.zoopla.co.uk/hc/en-gb/articles/360005969458All the properties on our website are provided to us by estate agents so if you are not getting any results for your search area it will be as a result of it not being made available to us. We would love to hear a bit more about the sold price errors you have encountered on our site and we will now DM you for more information.Many thanks,Zoopla Support

5/5

Trustpilot

Hello Zoopla how are you

Hello Zoopla how are you I buy fast time house places help me I max mim 190000 £ 210000£ and SO14

Narinder · 17 June 2021

Agent replied · 23 October 2024

Hi Narinder,Thank you so much for leaving us a 5 star review and we hope you find a property soon.You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you find a property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

5/5

Trustpilot

The most easy and complete app

The most easy and complete app for property search.Actually the only thing I miss is the “street view” tool. But I love it anyway!

Samara · 2 October 2020

Agent replied · 26 December 2024

Hi Samara,Thanks so much for your 5 star review. It is great to hear that you've had such a positive experience using our app so far, and we hope we'll continue to help you with all things property related.Regarding the missing streetview, please note that we are currently in the process of redesigning our maps experience and are aiming to provide an improved maps experience soon.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Great to get a link to Estate agents…

Great to get a link to Estate agents directly so that they contact you and you get a personal service.

J · 23 August 2021

Agent replied · 23 October 2024

Hi,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our website and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Centrique's Google reviewsLeave Centrique a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Centrique hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent