Trusted Agent profile · Camden

Centrique Camden reviews

3.5

★★★★★ Good

2,512 reviews across 2 platforms

39 Fairfax Road, London, NW6 4EL, Camden, NW6 4EL

Centrique's office in Camden, at 39 Fairfax Road, is rated 3.5 out of 5 across 2,512 reviews on two platforms, including 1 Google review rated 5.0. See how it compares with other estate agents in Camden.

Google logo

5.0 / 5

1

Reviews on Google

This office

Trustpilot logo

2,511

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

4/5

Trustpilot

Still looking for a property

Still looking for a property. I do like that you give a gestimate on how much to expect to pay for bills. Would be great to see more properties that have also council tax price included as this is often the largest additional cost.

Dani · 1 December 2020

Agent replied · 23 October 2024

Hi Dani, Many thanks for your valuable comments and for leaving us a 4 star review. We are pleased to hear that overall you have had a pleasant experience with our site and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/We're also happy to hear you like our household bills feature. If we are missing any information, it will be as a result of it not being made available to us, so please use the contact agent details to request more information. If you wish to contact us directly or if there's anything we can do to help you, be sure to visit our Help Centre where you may find many useful articles for property seekers and home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

I asked over a week ago for details on…

I asked over a week ago for details on renting a 1 bedroom flat in Weeley the guy I spoke to said he would get in touch with the landlord and get back to me. Still not heard from him hence the 1 star

Mr · 1 December 2020

Agent replied · 23 October 2024

Hi Mr King, Thank you for leaving us this review and we're really sorry to hear that you've had a bad experience with agents on our website.If the agents you contacted haven't replied within 3 business days, we recommend you call them on the number displayed next to the agent branch in the 'Find agents' section of our website.If you ever need any assistance or wish to contact us directly regarding this matter, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

3/5

Trustpilot

disappointing when you spot a property…

disappointing when you spot a property on Zoopla only to find its sold...sometimes months ago.. this happened not once or twice but too many times to count. IT WOULD BE FAR BETTER IF THE PROPERTIES ON ZOOPLA WERE CURRENT and deletion happens far quicker

MISS · 1 December 2020

Agent replied · 23 October 2024

Hi Miss Aldsworth, Many thanks for your review and for sharing your feedback with us. We're really sorry to hear you've had a bad experience with our website.All of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure our site is as up to date and accurate as possible. If you do see any other listings which are no longer available or you have a agent complaint, you can report them to us easily by following the steps outlined in this article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017Should you require any further help from us, or wish to discuss this issue in more detail, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

I have not had 1 reply from 7 enquiries…

I have not had 1 reply from 7 enquiries through this website. When I have then gone direct to the estate agent they say there hasn’t been an enquiry from us. That’s through 2 agents, yet I am inundated of spam from Zoopla.

Ben · 23 February 2021

Agent replied · 23 October 2024

Hi Ben, Thanks for taking the time to leave us a review and we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

Have you changed something about your…

Have you changed something about your website recently? It used to be excellent but now I cannot get any information when I load an enquiry. All information entered disappears and it flips to a general info page. Refreshing does nothing. It just buffers endlessly.

Anita · 23 November 2020

Agent replied · 23 October 2024

Hi Anita,Many thanks for sharing your feedback with us. We're really sorry to hear you feel this way about the recent changes made to our search results page. We would love to assist you further and we will now message you privately for more information.Many thanks,Zoopla Support

4/5

Trustpilot

I would like to have more details on…

I would like to have more details on the property, like how long is the leasehold, how much is the stamp duty, some properties don't have a floor plan . Otherwise you are doing a good job. Thank you.

ITAMAR · 13 November 2021

Agent replied · 23 October 2024

Hi Itamar,Thank you so much for taking the time to leave us your 4 Star feedback.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties, If there is any further information that you require you can contact them via the Email agent tab on the property listing.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

I think it’s a good place to begin the…

I think it’s a good place to begin the search to evaluate what I price I might achieve if I decided to sell and a good indicator of a fair price I would be expected to pay

John · 22 February 2022

Agent replied · 23 October 2024

Hi John,Many thanks for your 5 star review. It is great to hear your feedback and that you find our site so helpful. We hope we'll continue to help you with all things property related.Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support

5/5

Trustpilot

Zoopla and me.

Zoopla found me my new home which has all my requirements and more.They put me in touch with the agents,I viewed and had my 2nd offer accepted.We are chain free in both directions and hope to move before Christmas.Thankyou.

Elizabeth · 30 October 2021

Agent replied · 23 October 2024

Hi Elizabeth,Thanks so much for leaving us a 5 star review. We're very happy to hear you have found your dream home and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

4/5

Trustpilot

still looking for right property

WE are still looking for right property and we appreciate all the emails showing us various properties. We will continue to use Zoopla as we are confident the right property will appear. Thank you for your assistance. Ann and Bill Woods

Ann · 18 June 2021

Agent replied · 23 October 2024

Hi Ann and Bill,Thank you so much for leaving us a 4 star review and we hope you find a property soon.You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you find a property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

5/5

Trustpilot

I am really happy to have Zoopla in my…

I am really happy to have Zoopla in my life. Good customer service and plenty options for Renting. Unfortunately I haven’t found anything yet . But I am a happy customer. Keep up the good work.

Vivian · 7 April 2022

Agent replied · 23 October 2024

Hi Vivian,Thank you very much for leaving us a 5 star review. We hope you will find your dream home soon!You can search through thousands of UK properties on our desktop website or within our app, with properties divided into For sale and To rent, encompassing New homes, Commercial and Overseas.Each department can be searched within, the search results saved, properties added to your Saved properties list and also shared with friends and family members or on social media too.Here is a Help Centre article showing you step by step how to complete a residential property search on your preferred device: https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website: http://www.zoopla.co.uk/find-agents/Alternatively, if there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

1/5

Trustpilot

How can this site be trusted.

How can this site be trusted got my house details wrong .On their site as a two bedroom semi detached ,when its a 4 bedroom detached .Contacted them and said they can not alter it .

Rob · 3 April 2022

Agent replied · 23 October 2024

Hi Rob,Thank you so much for taking the time to leave us your feedback.We’re sorry to say we cannot manually change the information we show about your property at the moment. We are in the process updating our House prices section including improving our property attributes data (i.e. property type, tenure & room numbers information) to a more accurate model. Unfortunately right now, we don’t have the ability to manually add, edit or remove any property attributes and changes will only happen when we receive additional data from our verified sources such as HM Land Registry and/or Registers of Scotland, RICS Certified surveyors data (subject to the availability), live 'For sale' listings on Zoopla and Energy Performance Certificates (EPC).We're exploring the best ways to improve our data accuracy using automated systems. If you need any further assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

4/5

Trustpilot

Location and pictures are very clear…

Location and pictures are very clear information with postcodes. If provided the floor plan is excellent. Thank you.I’m not yet searching the property for sales yet .if provided a help to buy information and calculator is good for our 1st time buyer.

Li · 17 March 2021

Agent replied · 23 October 2024

Hi Li, Thanks so much for taking the time to leave us this 4 star review. We're happy to hear you have received great service and thank you for your search criteria suggestion.We're always working on new features and improvements for our site. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

I have continually shown interest in…

I have continually shown interest in properties completed all instructions online and very very rarely do I get a response. This not a very good service and the system is not working.

Keith · 29 September 2022

Agent replied · 23 October 2024

Hi Keith,Thank you for leaving us this review and we're really sorry to hear that you've had a bad experience with agents on our website.If the agents you contacted haven't replied within 3 business days, we recommend you call them on the number displayed next to the agent branch in the 'Find agents' section of our website.If you ever need any assistance or wish to contact us directly regarding this matter, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

2/5

Trustpilot

The Reason I've given 2 stars is…

The Reason I've given 2 stars is because it dosent matter what preferences I state, you always send me houses out the area to be in or houses which are out of my price range..... so whats the point ????

Richie · 6 August 2021

Agent replied · 23 October 2024

Hi Richie,Thank you so much for taking the time to leave us your feedback. We'd like to assist you with your property alerts and we'll DM you shortly with more information.Many thanks,Zoopla Support

3/5

Trustpilot

Disappointing that when you contact…

Disappointing that when you contact agents about properties that they have already been let and the system has not been updated.Also, the new legislation coming in in April with regards to animals needs to be taken into consideration before landlords flatly refuse

Heather · 5 March 2021

Agent replied · 23 October 2024

Hi Heather,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties who are subject to our terms and conditions and code of conduct. When the status of their properties changes to either 'let' or ‘sold’, we request they mark the property as 'Let agreed' or ‘Sold STC’ on Zoopla if this is the case, but unfortunately, it seems sometimes this is not always done immediately resulting in our users finding listings in search results they did not expect. Listings generally take no longer than 24 hours to disappear from the website after the agent has requested its removal unless there was a technical error which we would be able to confirm.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this it would be very helpful if you could select the ‘report listing’ option on the listing’s page. We will then investigate the issue further by speaking to the agent advertising the property. You can report them to us easily by following the steps outlined in this article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

3/5

Trustpilot

Always seems to show "investment…

Always seems to show "investment opportunities" or properties with a tenant in situ and there's no option to filter this out. Even if you do filter things out : house boats, caravans and lodges still show up. Little to no pet friendly properties.

Laura · 4 December 2020

Agent replied · 23 October 2024

Hi Laura,Thank you for your 3 star review and for sharing your feedback with us. We're sorry to hear you've been struggling to find the right property on our site. We here at Zoopla are pet lovers too!To help you find a home which is pet friendly, you can tailor your search results easily when searching for rental properties. Here is a help centre article that will guide you through this step by step in just a few clicks depending on if you are using our website or apps:https://help.zoopla.co.uk/hc/en-gb/articles/360006063738Please note, the keyword searches check the description of every advertised property as it is provided to us from the advertising estate agent and displaying all matching results. Thus, if the word ‘pets’ is included somewhere in the description of a property containing the ‘no pets allowed’ phrase, then that property will also be included in your search results and property alerts.You can further refine your property search in the ‘For sale’ or ‘To rent’ listings by using the keywords filter to search for properties that include specific words, such as garden. You can search for exact phrases using quotation marks such as "double garage"; to exclude a term you can prefix it with ‘-’ for example -investment or -caravan.We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website: http://www.zoopla.co.uk/find-agents/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/Many thanks, and all the best on finding a new home for you and your loved ones!Zoopla Support

3/5

Trustpilot

Hi yes the site is going until you have…

Hi yes the site is going until you have to make an appointment you have to fill in a online form which I can not due to no access to a computer si carnt arrange a viewing of the property I like

Darren · 30 January 2021

Agent replied · 23 October 2024

Hi Darren,Thank you for your valuable comments and for leaving us a 3 star review.If you are unable to send email enquiries to agents via our portal, we recommend you contact the agents via the phone on their advertised number.You can see this either on the property listing, or displayed next to their profile in the 'Find agents' section of our site.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

4/5

Trustpilot

yes fine but where it has boxes for…

yes fine but where it has boxes for auction etc and these are ticked these should be left blank so you can tick them if you want those properties. lt is really annoying having to take ticks out.

Theresa · 9 November 2021

Agent replied · 23 October 2024

Hi Theresa,Thank you for leaving us a review. It’s valuable feedback and ideas from users like you that help us to develop and make Zoopla a more useful resource, so thank you for your comments.You can further refine your property search in the ‘For sale’ or ‘To rent’ listings by using the keywords filter to search for properties that include specific words, such as garage. You can search for exact phrases using quotation marks such as "detached house"; to exclude a term you can prefix it with ‘-’ for example -auction, etc..If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

2/5

Trustpilot

Bad communication

Messaged over properties and never heard from them just got told someone will contact us but never did think it would be better if zoopla controlled contact instructions to make sure the second parties reply with details and the right information

Graham · 10 April 2021

Agent replied · 23 October 2024

Hi Graham, Thanks for leaving us this review and we're sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We’re really sorry to hear the agents you tried to contact via our site did not respond in a prompt manner. If they don't reply within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.We're always working on new features and improvements for our site. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your suggestion.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

3/5

Trustpilot

In my experience the search for…

In my experience the search for properties is great and helpful suits your needs The downfall ull in when your enquiring for a viewing they take longer to contact & also calling the agent isn’t always helpful as they hardly answer

Ellen · 9 April 2021

Agent replied · 23 October 2024

Hi Ellen, Thanks for taking the time to leave us this review and we're happy to hear you had a great and helpful experience using our website and sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We’re really sorry to hear the agents you tried to contact via our site did not respond in a prompt manner. If they don't reply within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

4/5

Trustpilot

Zoopla site very easy to use and brings…

Zoopla site very easy to use and brings a huge range of properties for sale, to instant attention. History of transactions and previous prices available by tapping keys. If looking to buy a property, then look no further.

Duncan · 30 October 2021

Agent replied · 23 October 2024

Hi Duncan,Thanks so much for leaving us a 4 star review. We're very happy to hear the website has worked well for you and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

4/5

Trustpilot

It’s a wonderful portal to see what’s…

It’s a wonderful portal to see what’s in the property For Sale market at any time of the day. Very easy to use app with lots of valuable info on each Property and it updates all the time.

Salim · 26 October 2021

Agent replied · 23 October 2024

Hi Salim,Thanks for leaving us a 4 star review. We're really glad to hear you find our app easy to use. We hope Zoopla continues to be useful for you in all things property related.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

I wanted to know the value of my…

I wanted to know the value of my property and I got nothing and no reason for no valuation!!Told lies on TV advert!!Where’s my valuation!!Waste of time!!

Eileen · 26 February 2023

Agent replied · 23 October 2024

Hi Eileen,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,

1/5

Trustpilot

Not much use to be honest

Not much use to be honest. They tell you what property prices are, but the figures they give you are wildly inaccurate. They over price just about everything.

Ian · 21 January 2023

Agent replied · 23 October 2024

Hi Ian,Thank you so much for taking the time to leave us your feedback and we're sorry to hear of the experience you've had when using the Zoopla website.Zoopla price estimates are not valuations. We provide free house price estimates for residential properties in the UK. The price estimates are based on data fed through an Automated Valuation Model (AVM) powered by Hometrack, the UK’s largest automated valuer of residential property. Hometrack's data is relied upon by 85% of UK mortgage lenders today.Here is a Help Centre article that will give you more information on where we get our data from:https://help.zoopla.co.uk/hc/en-gb/articles/360005677897If you want to get a valuation from your local experts who will inspect your home and take into account its unique features, a Zoopla estate agent will be happy to provide the most accurate price estimate for you. Please follow the link below and request an appraisal:https://www.zoopla.co.uk/valuation/ If there's anything else we can do to help you with or if you wish to contact us directly with your feedback again, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/Many thanks,Zoopla Support

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