Trusted Agent profile · Cambridgeshire
★★★★★
488 reviews across 2 platforms
Off Field End, Witchford, Cambridgeshire, CB6 2GE
Bovis Homes East Midlands's office in Cambridgeshire, at Off Field End, is rated 2.2 out of 5 across 488 reviews on two platforms, including 8 Google reviews rated 4.1.
Every review we hold for the Cambridgeshire office, from every platform, shown as written. First names only.
1/5
TrustpilotUnskilled 'Trades'
Labourers are doing skilled workers jobs on Bovis Homes.As far as they are concerned, if you have a 'Labourer' CSCS card, this makes you a skilled worker to undertake jobs like Bricklaying, Roofing, Carpentry etc.Its no wonder that the homes are so poorly built.The Emmer Green site in Reading is a prime example of £800,000 homes being built by two-bob tradesmen. How the NHBC covers these sites are as equally shocking.
5/5
TrustpilotVery informative and relaxed not pushy
Hi Ian, We're happy to hear that our approach was informative and relaxed for you. We appreciate your positive feedback! Kind Regards, Kobi Bovis Homes
5/5
TrustpilotExcellent warm welcome
Very friendly and helpful greeting and very accommodating considering we turned up late on a Saturday. Would recommend.
Hi Tom, We are so glad to hear you had a friendly and accommodating experience with us, even with your late arrival. We appreciate your recommendation. Kind Regards, Kobi Bovis Homes
5/5
TrustpilotHad a lovely experience with bovis…
Had a lovely experience with bovis homes in ramsey, start to finish was great , communication was spot on , ami was so helpful and helped our move run smoothly, John the builder done everything asked of him and more, 5stars all round , thank you
Hi Lorna Carey, We're happy to hear that your experience in Ramsey was great from start to finish. We appreciate your positive feedback regarding our communication and assistance with your move. Thank you for your 5-star rating! Kind Regards, Kobi Bovis Homes
5/5
TrustpilotExcellent correspondence and assistance…
Excellent correspondence and assistance to date from the agents at Buckley Place. Very professional thank you.
Hi D Jones, We are so glad our agents provided excellent, professional assistance. Thank you for your kind words. Kind Regards, Kobi Bovis Homes
5/5
TrustpilotThank you, Bovis, and the team from Lunar Park!
We are very pleased that we chose to buy from Bovis. Throughout the entire process, Donna has been excellent! She was extremely experienced, very responsive, professional, helpful, and proactive. She always kept us updated on their progress and was always there if we had any questions or issues.We truly could not be happier and are extremely grateful to Pete & Brett (Site Manager). Brett has been so helpful following up with the snags for us.We also want to express our sincere thanks to Hayley (Area Sales Director).We can’t fault a single member of the team, and we would happily recommend them to friends and family. Obviously, with new builds, there are going to be some snags, but we are happy to see that they did their best to sort them out.Thank you, Bovis, and the team from Lunar Park!
2/5
TrustpilotPremature bifold hinge failure after only 3 years, disappointing aftercare support
I purchased a new-build property from Bovis Homes / Vistry and have generally tried to be patient with various snagging and maintenance issues over the past few years. However, I was very disappointed with the response regarding a premature failure of the bifold door hinge system.
5/5
TrustpilotPeter at Coronation Fields development…
Peter at Coronation Fields development has been absolutely brilliant from day one! At our very first appointment, he gave us a great tour around the Coronation Fields development, and since then he has been there to guide us every step of the way.
Hi Saurav, We're happy to hear that your experience at Coronation Fields has been so positive! It's great to know that the team provided excellent support throughout your journey, from the initial tour to the 1st fix site visit. We appreciate your kind words and are glad we could make the process exciting and well-supported for you. Kind Regards, Kobi Bovis Homes
1/5
TrustpilotBovis , a very very bad experience...
Bovis sold me a home that was built in 2016 in a place called SHorelands in Bude. It is now Sept 2022 and they still have NOT done the road surface. They also charged maintenance fees which are not due till the whole build at Shorelands is completed and wont refund the cash. I will never be buying a house from them again or one on a development they built.Its now Feb 2023 and still no refund from Bovis!!!! But they have at last surfaced the road outside the house along the culdesac and it has only taken them EIGHT years to do it after taking the money for the sale!!!!!!
4/5
TrustpilotEasy to deal with once the deal was…
Easy to deal with once the deal was negotiated. Prompt responses
Hi George, We're happy to hear we made things easy and responded promptly. Thank you for your feedback! Kind Regards, Kobi Bovis Homes
1/5
TrustpilotTime wasters
Wasted my time for 2 months, after booking a property. Suddenly came and said the house was sold to another person and they can only apologise. Still in a shock.
Hi Farzad, Thank you for sharing your feedback. We reached out to request additional information to better understand your experience, but unfortunately, we did not receive a response. Please feel free to update your review with further details so we can address your concerns more effectively. Kind Regards, Kobi Bovis Homes
1/5
TrustpilotThey are cow boy company
They are cow boy company. They build houses with cheap poor material and charge a lot of money for them. We bought a house 7 years ago from them, new, and the issues are just piling, one after another.Incorrectly installed drain pipes, our toilets are continually blocked, incorrectly installed overflows, our roof is leaking damaging the ceiling in the bathroom and one bedroom. The sockets are randomly positioned, there is no level. There was no level in the toilet, the toilet was leaning to the side, the windows although advertised as breathable, do not breath at all, condensation is so huge, that we have water coming down on the window sills and on the floors every morning, the sink downstairs was installed cracked, the walls lack level and the walls were painted with cheap paint, which started chipping after half a year. I could just go on.Customer service is horrible, nobody wants to help and they just sends you round in circles from one person to another. They do not want to do any fixes, the warantly for the house is 10 years, we have been here 7 and they do not want to admit they are responsible for poor workmanship, rubbish management and awful materials used. Never buy a house from them They charge so much for so little they give.
5/5
TrustpilotWent on spec to view houses
Went on spec to view houses. Very professional service.
Hi Mrs Joanna Millinchip, We are glad you had a professional experience with us. Thank you for your kind words! Kind Regards, Kobi Bovis Homes
5/5
TrustpilotExtremely helpful sales staff and…
Extremely helpful sales staff and wonderful show homes
Hi James, We are so pleased our team provided a positive experience for you. We appreciate your kind words. Kind Regards, Kobi Bovis Homes
5/5
TrustpilotSite looks like being nice when completed
Helped with the flooring and the solicitor not moved in yet but been more than helpful up to now particularly annette at bollin grange
Hi Susan, We're happy to hear that our help with the flooring and the solicitor has been beneficial. We appreciate your positive feedback and are glad we could assist you so far. Kind Regards, Kobi Bovis Homes
5/5
TrustpilotWe had a fantastic experience with Bovis home
We had a fantastic experience with Bovis home at Edwalton fields in Nottingham.Especially Kelly Rudkin from sales team, she is absolutely amazing sales person. She gave a lot of information regarding my enquiry even something is not related to the house, it is my first time to buy a house in this country, she did help me gone though this complicated process with patience and explained all the things.Now we had moved into this lovely house, to be honest, there are some small details part it need to fix it, but the site manager and the technician Mark, Billy and Jim they are all helping me to solve all the problems.I read a many reviews in here regarding the bad service of Bovis home, I don’t feel in this way and quite a opposite that I am glad I bought a house in here from them, such a nice team.
1/5
TrustpilotSorry I can’t give a zero
Sorry I can’t give a zero. This is from a subcontractors point of view not about their allegedly shoddy homes. Was asked to come in for an emergency as they were without a telehandler and desperately needed one to help their project proceed. Dropped everything (including the work I was doing) to help as they were offering a very generous amount for the day. Rushed across the county and arrived as soon as I could. Checked with site management what the agreed rate was and got on with the job in hand. Workers were happy manager was happy and I was happy as I’d made some money. Then a week later I get a phone call. They decided that they’re not going to pay. So there’s me a days wages lost and the cost of driving across county. I think it shows the company in a true light. If they are willing to stamp on the little man I’m sure they’re willing to sell you a substandard home.
1/5
TrustpilotLoads of snaggin issues
Loads of snaggin issues , leaks , kitchen worktops loose . Flooring issues for over 9 mths still not sorted just basically cowboys
5/5
TrustpilotThe sales personnel were fantastic
The sales personnel were fantastic, friendly and helpful.
Hi Mr Peter Caborn, We are so pleased our sales team provided such a positive experience for you. We appreciate your kind words. Kind Regards, Kobi Bovis Homes
5/5
TrustpilotNice property in a very desirable…
Nice property in a very desirable locality.
Hi Ratnabali, We're glad you enjoyed your experience. We appreciate your feedback. Kind Regards, Kobi Bovis Homes
1/5
TrustpilotHaslington development
Haslington developmentUnfortunately we can completely agree with the other reviews on trust pilot. The company are focused Purley on selling. There is no customer service you are not made to feel welcome by sale staff. They answered questions mechanically and abruptly. They will not try to meet any individual requirements be that for disabled people or for individual health and safety reasons. Their out look is, it is what you see. No changes or adaptions can be made and they will happily put a property price up £20000 even if you were talking to them about the property at the lower price. harsh and uncompromising. It is all about the commission and selling. There really don't care. The Web site says the sales office is closed on a Monday!!!!! This is not true abd they are still seeing people and selling houses on a Monday so we missed out on a plot we were interested in because of this. No apology was given!!! Advice, Stay away there are much nicer and more ethically driven builders out there. We were only sorry we didn't read trustpilot before wasting as much time as we did with them.
1/5
TrustpilotWARNING
WARNING, UNSCRUPULOUS BUILDING COMPANY AT LARGE!!This is a warning to all prospective Bovis customers.Make sure you exchange contracts by the given date otherwise they will dump you!!!We have had 4 stressful months of dealing with Bovis. The sales team particularly Michelle Rayner and Angie Strang are incomprehensibly objurate and lack any iota of customer service or goodwill! We have had trouble with communications both with Bovis and Foot Anstey. Our mortgage company’s mortgage department have been down with Covid. All of this had no effect on this uncaring shambles of a company called Bovis.We were ready to commence the exchange of contracts 16 hours after the due date but they refused to exchange with us and are to remarket our plot!!!Is this really the way in this day and age to treat people. Do they care about anyone on Pebble Beach or any other of their developments?Definitely not we would say.Beware if you are in the process of purchasing from them. They are a nightmare.In a normal market, they would not be able to treat people so shoddily.FINAL WARNING-BEWARE!!
5/5
TrustpilotFriendly and helpful!
Hi Molly, We are glad to hear that you found our staff friendly and helpful. We will be sure to pass on your review to the team! Kind Regards Kobi Bovis Homes
5/5
TrustpilotFirst class all the way through!
We were understandably very wary about buying a new Bovis/Vistry home, having read some of the reviews.Our ‘Linden’ home in Shrewsbury is excellent in every way.We have no complaints whatsoever - from initial enquiry, through the sales/completion process and eventually moving in at the end of June.Everyone has been first class.Very few snagging issues and those that were discovered were rectified promptly.Maybe we dropped lucky…. but Kerry and the sales team, and Ben and Pete (site management) are all a credit to the industry.
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