Trusted Agent profile · Camborne
★★★★★
138 reviews across 2 platforms
29 Commercial Street, Camborne, TR14 8JX
Millerson's office in Camborne, at 29 Commercial Street, is rated 4.5 out of 5 across 138 reviews on two platforms, including 95 Google reviews rated 4.6.
Every review we hold for the Camborne office, from every platform, shown as written. First names only.
5/5
GoogleJon was friendly and thorough. He explained the process clearly, took fantastic photos of our property, and kept us well informed throughout. The whole experience of using Millerson to sell our property was quick and easy. Their valuation was accurate and their commission competitive. We would definitely recommend them.
5/5
GoogleCan't recommend Millerson Camborne enough. Jeremy was brilliant in helping us list our property, professional, friendly and responsive, an absolute stand out compared to other estate agents I invited to provide an evaluation and I'm so glad we chose to proceed with them
5/5
GoogleMaddie recently sold our rental property within days of it being on the market for above the asking price! She was friendly and professional and was a dream to deal with from start to finish. I would highly recommend Maddie and the rest of the team at Millerson and will definitely use them for future properties.
5/5
GoogleVery grateful to Jon Skiller in the Camborne Office for his advice and guidance in what proved to be a very smooth transaction with the right buyer.
1/5
GooglePut in an offer for a house, no one even bothered to call us back for an update/Courtesy call.. Shame. We bought a different house with a different estate agents.
5/5
GoogleHad a flat inspection by Imogan, she was a true professional, extremely good at her job and is a credit to Millersons. Dressed in a professional and smart attire, unlike some who have previously attended. A huge thank you from me 🙂 Keep up the great work Millersons.
5/5
GoogleWe recently used Millerson for our house purchase, I cannot recommend them highly enough. Jon Skiller and his team were professional, efficient & helpful from start to finish. Nothing was too much trouble. Buying a house can be a stressful process but their help made things run smoothly. Would encourage you to try them, you won’t be disappointed 😀
5/5
FacebookExtremely professional yet VERY pleasant to deal with. Got two asking price offers within 24 hours and lots of follow up support. Thank you Hannah and Val
Thankyou Graham. I know how much Hannah and the team in st Austell have enjoyed working with you and Trish
5/5
GoogleKasia was fantastic, she was very friendly and accommodating. She answered all my questions very professionally and gave some very good advice. I felt valued as a client and the service I had was faultless.I’d definitely recommend them.
1/5
Facebookbe truthful upfront re fees. I am the mum of a struggling young couple. They have paid upfront all the fees required and today were asked for another £100. this is NOT fair. The lettings manager is a very arrogant woman who I hope I never have to deal with again. the reviews on their website are mainly from people with property to let not the tenants. MMMM makes me think they have 1 way of dealing with prospective income and another re prospective tenants in an area with not enough affordable properties.
I am sorry that you are so upset. Hopefully the phone conversation you had with our Operations Partner earlier this evening has resolved this issue. If you do not feel it’s satisfactorily resolved then please ring him again tomorrow.
1/5
FacebookMillerson - St Ives This was the worst experience our family has ever had with a property agency, having collectively rented over 15 different properties over a period of about 25 years. In the end, we were desperate to leave and put the whole horrible episode behind us. As a brief summary - the agents we dealt with, but notably TOBY LAKE, were rude, arrogant, unprofessional, apathetic, sarcastic, nonchalant and so single-mindedly focussed on serving the Landlord as to be neglectful and harmful to us, as family tenants. During our brief (6 month) tenancy at 2 Trungle Terrace, Paul, fourteen separate maintenance issues arose, including: a broken and unusable toilet seat, a broken shower head, a broken and barely working bathroom tap, a fridge which fell out of its cabinet each time it was opened, collapsing and poorly maintained garden furniture and a loose and leaking kitchen sink. We politely notified the agent about each of these in turn, thinking we were being helpful and proactive. Instead, we were just ignored. LUKE in maintenance initially 'forgot' to respond to us (citing that he was overly busy and our issues 'slipped his mind' for 4 weeks). TOBY became involved and replied that they weren't under any obligation to fix anything, adding that they ONLY act on behalf of the Landlord and upon their instructions, irrespective of the condition of the property and any maintenance issues. Later, LEAH visited the property for the periodic inspection; she first commented on how well we were looking after it, said she was unaware of, but opposed to the treatment we'd received, then returned to the agency and still did NOTHING about the maintenance issues, leaving me, my partner and our young child to live in a house full of broken, leaking fixtures for a further 2 months. We attempted to peaceably end our tenancy agreement a month early, citing the intolerable maintenance issues we were experiencing, in addition to things the landlady had promised and left unfulfilled (to leave a table and chair set for our use and to empty the garden shed to give us some room to put our things, for example). Millerson, in strict alliance with the landlady, rejected this. We attempted to negotiate, offering to leave the tenancy two weeks early. But this was ignored and instead, we were threatened with being in breach of contract, and bullied until we made our rental payments in full, whether we stayed until the end or not. NOTHING was ever done to resolve a single one of the maintenance issues. Finally, after the tenancy ended, the landlady, with Millerson's support, attempted to claim £275 from our deposit for an uncut piece of grass (which is about 1 x 12 square metre strip) and to trim a bush, Millerson threatening that if we don't accept the landlady's claim, it will go to arbitration and then it will take 12 weeks to get our deposit back, placing us under further financial strain. Although the requests and rejections I mentioned above were clearly directed by the landlady, Millerson supported them throughout and never, for a moment offered a shred of empathy to us, as tenants. Just platitudes, delay tactics and sarcasm. When I put this to TOBY LAKE, his smug reply was "Mark - we are not YOUR agents, we act on behalf of the landlord". All Millerson did during our 6 month tenancy was to act as an uncompromising and unsympathetic middle-person, between a family of tenants and a distant, controlling, uncompassionate landlord. The whole experience was deeply distressing. TOBY LAKE, LEAH BUZZA, RYAN NASH - I don't know whether your actions (and inactions) were due to a lack of training, or you are shackled by company policy, but ask yourself this: Have I acted ethically? How does that sit with me? How would I feel if I was the tenant? MILLERSON ST IVES - Dealing with your agency has affected and marred our family life for the last 6 months. Thank goodness we'll never have to have anything to do with you again. PLEASE TRY TO DO BETTER IN FUTURE
5/5
GoogleI cannot recommend Millerson Estate Agents in Camborne enough. Especially Sarah, who was a delight to speak to and very knowledgeable of houses for sale in the area. She was very helpful, and I would definitely recommend Sarah to my friends when they are looking for a property to buy in the Camborne area.
5/5
GoogleThis is the best estate agents I have ever used and I have used at least 10.The staff were very efficient,and were happy to indulge my opinions.Danny was particularly helpful in respect of the local housing market,but to be fair,Jon,Maddie,Sarah also we’re extremely helpful when I sort assistance.Top Notch.Well DonePositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleDanny green Thank you and the team at Millersons Camborne on the sale of my house.I received a Very professional service. Which I could not fault. My agent Danny went above and beyond helping me through every stage of the sale ensuring it went through smoothly. I cannot thank you enough. Would highly recommend! Kind regards Charles.
5/5
GoogleWe recently sold our house through Jon and his team at Millerson in Camborne and the service was excellent. We really appreciated the guidance and level of communication throughout the process. I would definitely use Millerson again and would thoroughly recommend them to anyone.
5/5
GoogleCamborne Millerson were brilliant in my property search. Maddie was really helpful in finding me my property and supporting me until completion. She made me feel at ease throughout the whole process. Would 100% recommend, and will definitely use Millerson in the future!
5/5
GoogleI have only been dealing with Millerson for a short time but Maddie was a complete delight and made it feel like an actual human being on the end of the phone. Super helpful and cheery, just what you need during times like this! Thank you! :) Highly recommend!
5/5
GoogleI’m absolutely thrilled with the service we received from Millerson. We were so glad our new home was listed with them, and after experiencing little success with our previous agent, we decided to move our sale to Millerson as well. They …
2/5
GoogleWe sold our house through Millerson this year and did not have a very good experience. I would not recommend selling your house through them. I received feedback from my buyer as well and the general feeling was not positive. …
1/5
FacebookBe careful when you do the final inspection when leaving a property with this company , they are all for the landlords and not the tenants , they added a stain on a carpet that wasnt there on final inspection it cost my Daughter 100 pound the agents said they can add anything they want after the final inspection. Always take photos , i dont want this to happen to anyone else.
Hi, i love your posts. I tried sending you request but not working can you add up so we can be friends, thank you
5/5
FacebookMillerson Launceston - Highly recommended! The whole transaction of purchasing our home was efficient, professional and competed within only a few weeks. Just what anyone needs during a stressful time! Thank you for the friendly service and thank you for such a swift process from squeezing me in for a viewing last minute to completion...Nothing was too much trouble for anything. Warm regards Clare J and Stuart Hatch.
Thank you for this lovely review. We are delighted that you are so pleased with the service you received from our Launceston team.
5/5
GoogleStress free from putting in the offer. And along the buying process to picking up the keys to my new home. Thank you Sarah in the Camborne branch for all your help along the way.
5/5
GoogleI buy and sell property quite a lot and I've always found Millerson in Camborne to be experienced, knowledgeable, efficient and friendly. It's nice to see the same faces whenever I walk through the door, whether that's after a year, 5 years or even 10 years! I always trust Jon to give me an honest and realistic valuation and genuine sound advice whenever I'm selling or looking for a property. They'll go the extra mile for their clients and their commission rate is very competitive too!
5/5
FacebookDon’t normally write reviews but I felt as though I needed to on this occasion as the service I received from Jeremy at st austell was faultless very efficient and helpful his laid back comfortable approach really helped through the sale process I have already recommended Millerson to my neighbours and hope this review will help others
Thanks Catherine. Jeremy has excelled himself and leads by example. He wishes you all the best in your new home 🏡
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