5/5
GoogleWe purchased our home through Bradleys and they have been nothing but delightful. Quick to respond, quick to chase and more than happy to help, especially Reece the trainee negotiator
Trusted Agent profile · Camborne
Bradleys Estate Agents Camborne reviews
★★★★★
78 reviews across 2 platforms
31 Commercial Street, Camborne, TR14 8JX, TR14 8JX
Bradleys Estate Agents's office in Camborne, at 31 Commercial Street, is rated 3.8 out of 5 across 78 reviews on two platforms, including 58 Google reviews rated 4.4.
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Reviews
Every review we hold for the Camborne office, from every platform, shown as written. First names only.
Google5/5
GoogleThank you Nick and the team at Bradley's Camborne for selling my home. Really efficient and professional throughout the process. Would definitely recommend.
Agent replied · 9 November 2024
Thank you for your review, we are so pleased you are happy with the service from Nick and the rest of the Bradleys team!
5/5
GoogleBradleys dealt with my sale of a property in probate through the modern method of auction. I was impressed with their services throughout- from their initial advice and valuation, service through the auction period including fantastic marketing by Bamboo Auctions and the conveyance side which ran very smoothly. They worked closely with my solicitor and were very responsive to my enquiries. Would highly recommend!
1/5
TrustpilotVery poor customer service.
I would have given a rating of zero if possible, but 1 star is way above what this company deserves. We used them as a letting agent for several years and our experience was of very poor customer service, usually just telling us what they thought we wanted to hear, when in reality they were not accurately reporting the condition of the property. The tenants were dirty and lazy, but none of this was reported in the periodic checks carried out by Bradley's. Even when there were problems with the state of the property, these were played down or even not reported to us. It took a visit in person by myself to see the poor condition and damage to our property, by which time eviction proceedings were under way. When the tenants eventually left, the check out report was carried out and not even dated, so there was no accurate proof of the condition of the property on this date. When asked about this, the staff became very defensive. This impacted on us, as the considerable damage and neglect to the property could not be fully claimed for, leaving us out of pocket. When trying to submit a claim to retain the deposit, Bradley's were of no help whatsoever, leaving us to do it all. Think very carefully before you use this company as a letting agent.
5/5
GoogleThank you to Nick at Bradleys Camborne office for making my parents dreams come true! You have been wonderful in helping them through the process of buying their new home. Fantastic service, very helpful. Kind regards Louise (Mr & Mrs Gilbert) xx
Agent replied · 9 November 2024
Thank you for your kind review! We truly appreciate it and wish your parents very happy memories in their new home.
5/5
GoogleExcellent personal service, ongoing communication and engagement with regular check ups with us to keep us up to date. Helpful liaison with solicitors. Great advice and expertise
1/5
TrustpilotNot impressed.
Not impressed. Tried to rent via rightmove so called them. The phone number is just an automated system that directs you to their website and therefore useless. Went to their website: you can't even request more information without entering loads of personal details into this. As part of this Bradleys require you to send through an Experian credit check and you can't progress without it, this means you have to create an account with Experian too or other credit check agency... and accept all their terms and conditions... Still, I ploughed on, completed a credit check and then go no response at all! Utter waste of my time. Went back through right move to contact them, i.e. seemingly the only way to message them. Got a response telling me to go to their website and fill in all my details again! Responsed to the email informing them that I had already done so and guess what? The email system is no-reply. Shameful, hence this review. I can only speak from personal experience, maybe they are great if you are a landlord or selling property but as soon to be both, I will not consider them for either purpose if this is how their tenants are treated.
1/5
TrustpilotWe are looking for a new home to rent
We are looking for a new home to rent, we were advised to try Bradleys Having contacted and registered with many estate agents in the south west of England we found all of them to be easy and straightforward to register with, but Oh My God when you get to Bradleys, you should dump them immediately. After a few minutes in to the registration form the information they require becomes beyond belief, they even want to know how much savings you have. That’s totally obnoxious and none of their business. We can understand that they require certain information but not this just to register for information on lettings (no other letting agency requests to have your private and personal information just to register or even getting info on properties to let in their portfolio ). BRADLEYS you are too big for your boots. And by the way you have the worst web site to navigate in the market. Pay someone to help or get a grown up to help you.
1/5
TrustpilotDon’t sign anything without getting advice
I would advise anyone to steer clear of Bradleys if you expect any level of service or communication. We have been on the market with them for 18 months with only a handful of viewings. I haven’t heard a word from them since April, The For Sale board blew down in February. I reported this but no one has ever been around to put it back up. I have now decided to remove our property from their marketing and have now been told they expect me to pay them £600. I presume part of their strategy is that even if they don’t manage a sale then at least will get £600. This seems a very risk free and lazy way of making money for what is supposed to be a Company working for their customers. I have checked with 4 other Agents out there and none of them operate this way. Do your research and don’t sign anything without checking elsewhere first.
5/5
GoogleWe just sold our family house through Bradleys, and they were great! It all had to be done remotely as we all live hundreds of miles away and they made the whole process straightforward, quick and painless. These folks are absolute professionals, great communication and no mucking about. I just wish all estate agents were as competent as these folks.
5/5
GoogleThe whole sales team at Bradleys Camborne office worked as one unit to ensure the successful sale of my mother's bungalow. Calls were answered promptly and regular updates provided on the progress of the sale.
1/5
TrustpilotUnfortunately their maintenance service…
Unfortunately their maintenance service for existing property doesn’t work ! No help or unavailable No service etc
1/5
GoogleWhy keep the sold or under offer on your website when you look at it you don’t have much to sell!
Agent replied · 18 April 2026
Dear Adele, thank you for your feedback. Properties should be taken off after completion, although the office has been extremely busy this summer so far so are more out of date than usual. We hope you utilised the 'exclude sold/STC' toggle on the left side to assist with your search.
2/5
TrustpilotThey won't answer any question…
They won't answer any question regarding a property if you don't feed first their database with your personal details. Clearly they don't care about privacy in an age when AI bots are all over data mining information.
5/5
GoogleWe recently bought a cottage through Bradleys Camborne branch and the team were excellent. In touch with sellers and both sets of solicitors in order to provide us with updates at every stage. Friendly and helpful. Nothing too much trouble. Highly recommended!
Agent replied · 9 November 2024
Thank you for your review, we truly appreciate it!
1/5
TrustpilotWorst customer service I have ever…
Worst customer service I have ever received. Made to feel like my thoughts and views were insignificant and I was stupid!! I have been in sales and senior management for 25years and have never experienced such a lack of customer care. I would never recommend anyone to use this company to sell their home, people deserve more than this company delivers.
5/5
GoogleI had a wonderful and caring process with Bradley’s when purchasing my first property. They helped with diligent care for every aspect of the process. Especially thankful to Tean for her knowledgable inputs across the process.
1/5
GoogleWhy keep the sold or under offer on your website when you look at it you don’t have much to sell!
Agent replied · 9 November 2024
Dear Adele, thank you for your feedback. Properties should be taken off after completion, although the office has been extremely busy this summer so far so are more out of date than usual. We hope you utilised the 'exclude sold/STC' toggle on the left side to assist with your search.
5/5
GoogleCouldn't have been more helpful. Always responded to any questions or queries whether this was about our sell or purchase with another agent. Kept us updated. Also liased with solicitors where needed. 1st class service
5/5
GoogleReece especially, along with the other team members. Thank you for all the help and support given during the purchase process. There needs to be more Reeces in the world. Thanks again. 😊 …
1/5
GoogleVery poor could never get hold of them kept going to answer phone where it was pointless leaving message as they never called anyway. I don't know what I paid for be honest would not recommend think I even got threatened by them at one point.
Agent replied · 9 November 2024
Dear Wayne, we're sorry to hear you have experienced problems with contacting the branch, which is unusual as we have an overflow system that diverts to our Customer Experience Team. We will look into the situation and why perhaps your call wasn't diverted. We do apologise and thank you for taking the time to raise the issue.
5/5
GoogleI highly recommend Bradleys in Camborne. This is the second time I have dealt with them, both times they have been brilliant. Their communication and professionalism has been second to none. …
5/5
TrustpilotI'm not good at using computers and…
I'm not good at using computers and sending emails etc. The staff at Bradleys are so helpful, anything I wasn't sure about, I would call them and they would give me advice. I can't fault there great service and friendly attitude. Thanks Bradleys.
1/5
TrustpilotWent into Taunton office a week ago for…
Went into Taunton office a week ago for a valuation on my apartment , was told I would get a phone call back later in the day , one week later still no phone call . It’s now going on with the agent next door , and guess what I won’t be buying off Bradley’s
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Tell us what you need and we'll put you in touch. Bradleys Estate Agents Camborne hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camborne.
