Trusted Agent profile · Camberley

Romans Camberley reviews

4.2

★★★★★ Great

1,784 reviews across 3 platforms

122 London Road, Camberley, GU15 3TJ

Romans's office in Camberley, at 122 London Road, is rated 4.2 out of 5 across 1,784 reviews on three platforms, including 355 Google reviews rated 4.6.

Google logo

4.6 / 5

355

Reviews on Google

This office

Yell logo

3.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

1,427

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Camberley office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service

Rating only, no written review.

Nicky · 11 May 2022

Agent replied · 17 June 2024

Dear Nicky,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team

5/5

Google

Rating only, no written review.

Ali · 17 June 2021

Agent replied · 16 June 2024

Hi Ali Beyit, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Camberley. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Romans Estate Agents Camberley

5/5

Google

Rating only, no written review.

Terri · 17 June 2021

Agent replied · 16 June 2024

Dear Terri Gall, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Camberley. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Rating only, no written review.

Laura · 17 June 2021

Agent replied · 16 June 2024

Dear Laura G! Thanks for the amazing review and star rating! All the best, Customer Care Team

1/5

Trustpilot

White sock agents ...the new Mann & Co.

Rating only, no written review.

Robert · 20 March 2021

Agent replied · 17 June 2024

Dear Mr Howell,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team

1/5

Google

Rating only, no written review.

Phillip · 17 June 2020

Agent replied · 16 June 2024

Hi Phillip, we're saddened to see that our team in Camberley have received a low star rating following your experience with them, if you could provide more information to us we would like to know if there is anything we can do to improve your experience and if necessary refine our services moving forward. Please either reach out to us via email at customerservice@leaders.co.uk or contact us on 01344758596 as we'd be more than happy to discuss this with you. Kind Regards, Romans

2/5

Google

Rating only, no written review.

PMC · 17 June 2020

Agent replied · 16 June 2024

Hi Phil we're saddened to see that our team in Camberley have received a low star rating, we are hoping that you could provide more information to us as this will give us the chance to see if there is anything we can do to turn your experience with us into a more positive one and improve our services moving forward. If you are happy to do so then please either reach out to me via email at jgilliland@romans.co.uk or contact me on 01344758596 as i'd be more than happy to discuss this with you. Kind Regards, Joe, Romans

2/5

Google

Rating only, no written review.

Roberto · 17 June 2020

Agent replied · 16 June 2024

Hi Roberto, we're saddened to see that our team in Camberley have received a low star rating, if you could provide more information to us this will give us a better understanding of your issues and we can see if there is anything we can do to improve your experience and refine our services moving forward. Please either reach out to me via email at jgilliland@romans.co.uk or contact me on 01344758596 as i'd be more than happy to discuss this with you. Kind Regards, Romans

3/5

Google

Rating only, no written review.

Hadley · 17 June 2020

Agent replied · 16 June 2024

Hi Hadley, thanks for taking the time to leave us a review. We can see in the past you left us a 5* review complimenting the service offered by the team so its a shame to see that this has dropped to 3*; we always want to offer the highest level of service wherever possible to our customers so would be interested to know what we could do differently in future to deliver a better experience. If you'd be willing to provide more feedback then please either contact us on 01344758596 or write to me at jgilliland@lrg.co.uk. Kind Regards, Joe, Romans

5/5

Google

Quick and efficient

Jade · 17 June 2020

3/5

Google

Rating only, no written review.

Linda · 18 June 2018

5/5

Google

Rating only, no written review.

Roda · 18 June 2018

5/5

Google

Rating only, no written review.

Elias · 18 June 2018

5/5

Google

Rating only, no written review.

Guy · 18 June 2018

4/5

Google

Rating only, no written review.

Matthew · 18 June 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Romans's Google reviews
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