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Watkins Estate Agents reviews

4.9

★★★★★ Excellent

35 reviews across 1 platform

Britannia House, Business Park, Van Road, Caerphilly, Caerphilly CF83 3GG

Watkins Estate Agents's Caerphilly office at Britannia House is rated 4.9 out of 5 across 35 reviews on 1 platform. Checked 9 October 2026.

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Reviews

Every review we hold for the Caerphilly office, from every platform, shown as written. First names only.

5/5

Trustpilot

Professional, Friendly and Trustworthy.

It was a pleasure instructing Watkins Estate Agents to sell my home. Nathan was friendly, professional and above all completely flexible! He showed people around our house at a time that suited us as well as the potential buyers including Saturdays and Sundays. Nathan spent time understanding our needs as sellers, full time workers and got us the best price possible. He understood our concerns about our house cats getting out during viewings and put us at ease, he was extremely trustworthy.

Richard · 31 January 2020

Agent replied · 16 June 2024

Thank you Richard. It was a pleasure to sell your beautiful home. Nathan Watkins Watkins Estate Agents

5/5

Trustpilot

Nathan was really wonderful to work…

Nathan was so wonderful to work with in buying our first home! He was professional, friendly, approachable, didn’t push/rush us in our viewings and making decisions; he was more than happy to advise us with his extensive knowledge and years of experience in his property industry, and nothing was to much trouble at all. We are so excited to move into our new home! Thank you so much Nathan!

Hannah · 15 February 2020

Agent replied · 16 June 2024

Hi Hannah, Thank you for the kind words. Greatly appreciated! Nathan Watkins Watkins Estate Agents

5/5

Trustpilot

can't thank Nathan Watkins enough for…

can't thank Nathan Watkins enough for his dedication towards the sale of my property. he was at the end of the phone anytime when needed even after work hours .. professional , friendly , efficient and reliable .. highly recommended and I would use his services again without hesitation .... many thanks Watkins estate agents you restored my faith in your industry .

Russ · 11 February 2020

Agent replied · 16 June 2024

Hi Russ Thank you for trusting me to sell your home. Nathan Watkins Watkins Estate Agents

5/5

Trustpilot

Happy first time buyers!

As a couple of first time buyers, we were understandably quite naive and daunted by the whole process of buying our first house. At our first viewing Nathan was amazing, he was very professional yet friendly, and gave us a really well-informed tour of the house as well as information about the local area. The team then set up a group WhatsApp which worked great, they answered any questions we had no matter what time of day. Dave in particular was also exceptional at picking up emails around the clock, and he really helped speed the process up. We didn’t expect much contact with the estate agents as the buyer, but we were so pleasantly surprised with all the help from the estate agents and would absolutely consider using Watkins in the future.

Elise · 27 January 2022

5/5

Trustpilot

Amazing service provided by Watkins Estate Agents

We used Watkins to sell our home this year (2021) and the whole process was made stress free, efficient and very friendly. Nathan kept in contact with us daily throughout the life cycle of the sale keeping us up to date with everything. We couldn't recommend Watkins estate agents quickly enough to family & friends and if we ever decide to sell/buy again in the future we'd never want to go anywhere else. Thank you both for your wonderful service.

David · 21 April 2021

5/5

Trustpilot

Professional and friendly service...

I recently contacted Nathan at Watkins Estate Agents to view a property that I had seen advertised online. Nathan was both professional and reliable, and most importantly very flexible when arranging viewings. He was very approachable and friendly, therefore I would definitely recommend this company to others :).

Sarah · 13 February 2020

Agent replied · 16 June 2024

Hi Sarah Thank you for the feedback. Greatly appreciated! Nathan Watkins Watkins Estate Agents

5/5

Trustpilot

If you’re looking for an estate agent…

If you’re looking for an estate agent then look no further than Nathan. Always looking for the best deal for you and has a ‘can do’ attitude which doesn’t disappoint. House was up for just a week and now it has sold! Such great service. Highly recommended.

Mona · 11 October 2019

Agent replied · 16 June 2024

It was my absolute pleasure Mona! You are a pleasure to deal with. Enjoy the bubbly

5/5

Trustpilot

Nathan is so helpful

Nathan is so helpful , polite and you can tell he loves his work . He is a joy to have working for you .i highly Recommend him and will definitely be using him again in the future !

Leanne · 12 October 2019

Agent replied · 16 June 2024

Very kind words Leanne, Thank you so much Nathan

5/5

Trustpilot

Nathan has been nothing but amazing for…

Nathan has been nothing but amazing for us. We found a property he was advertising through his amazing social media presence. He booked us in for a viewing immediately to suit our availability. We put an offer fordward and he helped us negotiate a purchase price that suited everyone. Communication was excellent and so is after care. Would reccomend to anyone looking to buy or sell a house

Samuel · 15 July 2020

5/5

Trustpilot

Nathan was extremely helpful while…

Nathan was extremely helpful while showing us around the property and was able to offer flexibility with viewings around our working week. Very easy to contact and he was very helpful with the questions we had.

Vicky · 17 November 2019

Agent replied · 16 June 2024

Thanks Vicky

5/5

Trustpilot

Honest and approachable

Nathan is very professional, honest and approachable. As a buyer he took into consideration my requirements and gave open and honest advice on the property I was viewing. I would definitely recommend him.

Hilary · 12 October 2019

Agent replied · 16 June 2024

Thank you Hilary, very much appreciated Nathan

5/5

Trustpilot

We definitely made the right decision…

We definitely made the right decision to sell our property with Nathan. Selling a previous property with a large estate agency made it a difficult process, but nathan has made it so much easier this time; he has arranged evening and saturday viewings that fit around our schedule, updates us straight away, and promptly replies to any questions. We have sold , for the price we wanted within just 2 weeks of our house going on the market. Really impressed, and will be recommemding him.

Rachel · 19 October 2019

Agent replied · 16 June 2024

A pleasure selling your lovely Cottage Rachel!

5/5

Trustpilot

We purchased our home through Nathan…

We purchased our home through Nathan and what was suppose to be a fast purchase turned into a long 3/4 month process at no fault of Nathan’s (solicitors). Nathan understood the importance of our purchase going through before we flew abroad for almost a month for our wedding and he pushed and pushed as much as we did. He was excellent at keeping us informed of the progress made each day and not once did he tell us to stop contacting him... and trust us we did contact him a lot (apologies). The end result being that we got the keys a day before we flew away which was a great result!

Lauren · 11 October 2019

Agent replied · 16 June 2024

Thank you Lauren & Labeed. I hope you’re settled in your new home I’ll have to pop over to a cuppa and see what you’ve done to the place :) Best wishes

5/5

Trustpilot

Really impressed with nathan drive and…

Really impressed with nathan drive and motivation to support and sell our property. A real people person. Which is great to see on the high street.

Zoe · 14 January 2020

Agent replied · 16 June 2024

Very kind Zoe, Thank you Nathan Watkins Watkins Estate Agents

5/5

Trustpilot

We recently purchased a property using…

We recently purchased a property using Nathan Watkins and Nathan was extremely helpful, friendly and made the process very easy. He is always available to contact at any point and will always help with any queries you have very quickly! Couldn't recommend this estate agents enough if you want a straightforward moving process!

Vicky · 8 March 2020

5/5

Trustpilot

Nathan was helpful and friendly.Made us…

Nathan was helpful and friendly.Made us feel Very comfortable When viewing a property.

Joanne · 18 January 2020

Agent replied · 16 June 2024

Hi Joanne, It was lovely to meet you. Nathan Watkins Watkins Estate Agents

5/5

Trustpilot

Awesome Service

Nathan is a true professional, from the moment we decided to sell our property, the video and pictures that he took of our home were of the highest quality and gave a true representation of the house for potential buyers.

Susan · 23 July 2020

5/5

Trustpilot

Nathan was very friendly showing us…

Nathan was very friendly showing us around the house. Watkins gave us a viewing on the same day we called up, and were very quick sending over documents needed. Would highly recommend!

C · 17 July 2020

1/5

Trustpilot

Just don't use them

Just don't use them, poor customer service and poor communication 👎

Pedro · 30 July 2025

5/5

Trustpilot

Nathan has recently helped us with a…

Nathan has recently helped us with a house purchase, and we found him to be helpful and professional at all times. He responded promptly to all our queries, often out of office hours, and was helpful in liaising with the seller.

Peter · 5 February 2020

Agent replied · 16 June 2024

Hi Peter Thank you, I hope you'll be happy in your new home :) Nathan Watkins Watkins Estate Agents

5/5

Trustpilot

Viewed a property recently with Nathan

Viewed a property recently with Nathan, I found him very honest and professional. I believe the property was priced to sell and the not blown out of proportion like others in the area. I would highly recommend this estate agents

Ashley · 11 October 2019

Agent replied · 16 June 2024

Thanks Ashley, pleasure to meet you.

5/5

Trustpilot

Viewed a property recently with Nathan

Viewed a property recently with Nathan, I found him very honest and professional. I believe the property was priced to sell and the not blown out of proportion like others in the area. I would highly recommend this estate agents

Ashley · 11 October 2019

Agent replied · 26 May 2026

Thanks Ashley, pleasure to meet you.

5/5

Trustpilot

Brilliant service

Met Nathan today, to show me around a property, I have to say he was very professional, and very honest. Fab, efficient service with great communication! Even brought an umbrella out to meet us! Thank you.

Natasha · 11 October 2019

Agent replied · 16 June 2024

Hi Natasha, pleasure to meet you and your mum. Glad we got the offer agreed and hopefully we’ll have you in your new home soon :)

5/5

Trustpilot

Professional service from Nathan and…

Professional service from Nathan and always easy to contact .Sold my house in a short period of time and nothing was ever too much trouble for Nathan to sort out.

Miss · 9 December 2019

Agent replied · 16 June 2024

Thank you, Was a pleasure selling your home Nathan

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Questions about Watkins Estate Agents

How many reviews does Watkins Estate Agents have?

Watkins Estate Agents's Caerphilly office has 35 reviews across 1 platform: 35 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Watkins Estate Agents's rating?

Watkins Estate Agents is rated 4.9 out of 5 across all 35 reviews, checked 9 October 2026.

Where is Watkins Estate Agents's Caerphilly office?

Watkins Estate Agents, Britannia House, Business Park, Van Road, Caerphilly, Caerphilly CF83 3GG.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.