Every review we hold for the Bury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have dealt with Pearson Ferrier for several years and all staff are exceptional in what they do, whether it be letting or selling. They return calls and deal with queries or concerns immediately. Lois and Samantha have been brilliant throughout, but recently I have crossed paths with Simon also. Simon is brilliant. He is extremely patient and answers all questions clearly. Simon especially has achieved results where others had previously failed. Thank you so much for your ongoing assistance.
Dawn · 12 July 2026
Agent replied · 12 October 2026
We truly appreciate your trust in us and look forward to continuing to assist you with your property needs. It means a great deal to know that you've consistently had a positive experience with Pearson Ferrier. Thank you!
★★★★★ 5/5
GoogleFrom my first viewing right through to moving in, Lois was absolutely brilliant. She moved things along incredibly quickly, kept me updated at every step and made the whole process of securing and getting into my new home smooth and stress free.
Nothing was too much trouble, she was friendly, efficient, and always on hand to answer questions.
Jody · 12 June 2026
Agent replied · 12 October 2026
Thank you so much Jody!
★★★★★ 5/5
GoogleI've been a tenant with Pearson and Ferrier for just under a year now, when a new opportunity opened with them the support I received was incredibly well handled.
As of writing this today is my moving day and I feel confident and assured everything is going smoothly and I've received all the information in a timely and informative manner.
I've been in direct contact with Lois who has been incredibly helpful during this period, not only that but she's always been friendly and open which I value a lot when making a decision as large as the ones that come with tenancy.
My experience has been great, thank you to Lois and the team!
Daniel · 12 August 2026
★★★★★ 5/5
GoogleI recently rented a property through Pearson Ferrier, and I couldn’t be happier with the service I received. The whole team, especially Samantha, was incredibly helpful, professional, and responsive throughout the entire process.
Everything was handled efficiently, and the communication was always clear and friendly. Moving can be stressful, but they made the experience smooth and straightforward from start to finish.
The property itself was exactly as described, and I’m really pleased with my new home. I highly recommend Pearson Ferrier to anyone looking to rent or buy, they genuinely care about their clients and go the extra mile to make things easy.
Thank you again for all your support!
Piotr · 26 October 2025
Agent replied · 25 December 2025
Thank you so much for your amazing review Piotr. The rental team aim to make the process smooth sailing for all tenants and landlords. Best wishes in your new home :)
★★★★★ 1/5
GoogleStuart is very rude!! Called about a commercial property and he was rushing me off the phone saying the landlord deals with the viewings. I asked if it was James once and then twice because the first time he didn’t acknowledge it and then he basically shouted “yes it’s James I’ve said it about 4 times now!!” Not very professional. Don’t appreciate being spoken to like a child.
Simon · 12 October 2025
Agent replied · 12 October 2026
Apologies if you feel that a member of staff was rude, as you can see from our other reviews it isn't a comment we receive very often, a conversation will be had with Stuart and we will ensure this does not happen in the future. If you see any other properties that you are interested in, please don't hesitate to get in touch.
★★★★★ 5/5
GoogleWe have just sold our house by auction through Pearson Ferrier Estate Agents Offices based on Walmersley Road Bury. Simon and his team are responsible for the Auction section of the business. Simon was most competent and thoroughly explained the process by which we could sell our home through the auction process. He also recommended an excellent solicitor to act on our behalf. During the process, Simon first helped us with filling in the forms and gave us clear and appropriate guidance at all times. He kept us updated and where necessary gave us informed and useful advice. Simon is a consummate professional and has excellent attention to detail, providing exemplary customer care. We wholeheartedly recommend Pearson Ferrier to auction your property if this is a route you may consider when selling such.
Glyn · 17 April 2025
Agent replied · 12 October 2026
Thank you for the review and being a great client of ours Glyn. You are just as great to work with! :)
★★★★★ 5/5
GoogleSpoke to Lisa and Iain who were great, Keegan did the viewing and was brilliant. And Lois has been a star sorting everything very promptly. Really appreciate the help and professionalism from you all
Jonny · 12 June 2026
Agent replied · 12 October 2026
Thank you so much for your kind feedback. We're delighted to hear that Lisa, Iain, Keegan and Lois were all able to make the process such a positive experience for you :)
★★★★★ 5/5
GoogleAmazing! Can not begin to express how great-full I am for all the support I have been given Lois has been amazing and helped me through every step of the way. Can not thank you enough Lois! I can not wait to move into my new home
Samantha · 16 February 2026
Agent replied · 16 April 2026
Thank you Samantha for your 5* review. Lois is so happy she could help you find a suitable home! Best wishes!
★★★★★ 5/5
GoogleMy husband and I recently moved our rental properties over to Pearson Ferrier after a bad experience elsewhere, and the difference has been exceptional. From the moment we joined, Samantha and Lois have been incredibly supportive and genuinely committed to getting everything back on track for us.
Their communication has been brilliant, always clear, prompt, and reassuring. They’ve handled every detail with professionalism and care, and it’s clear they both take real pride in the service they provide. Thanks to their help, the whole process has become smooth and stress-free, and we finally feel our properties are being properly looked after.
We’re genuinely grateful for everything Samantha and Lois have done, and we wouldn’t hesitate to recommend Pearson Ferrier to any landlord looking for a reliable, efficient, and trustworthy team.
Adina · 12 May 2026
Agent replied · 12 October 2026
Thank you so much for your kind words and for taking the time to share your great experience!
Providing clear communication, professionalism, and peace of mind for our landlords is something we take great pride in, so it’s incredibly rewarding to know this has made such a positive difference for you.
Your recommendation and words mean a great deal to us :)
Thank you again!
★★★★★ 5/5
GoogleWe've been renting from here for a while now and I have to say Lois is exceptional, always there to help, very understanding and does her best to make sure your needs have been met, I personally think she deserves a raise!
Latisha · 16 February 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave such a lovely review.
We’re delighted to hear about your positive experience, and especially pleased that Lois has been so helpful and supportive during your tenancy. She always strives to provide the best possible service, so your kind words will mean a lot to her.
★★★★★ 5/5
GoogleWe have been renting through Pearson Ferrier for over three months now, and the experience has been excellent.
Lois has been especially helpful, she is very responsive and always follows up on any issues immediately. A very professional and efficient company. Highly recommended
Yuen · 16 February 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave such a positive review :)
★★★★★ 5/5
GoogleBrilliant experience with the company especially Lois with all the assistance she has given me for me to get my first house can not fault the company
Vic · 12 May 2026
Agent replied · 12 October 2026
Thank you for your kind words. We wish you the best in your new home!
★★★★★ 5/5
GoogleI can not fault Pearson Ferrier nothing is to much trouble always go above and beyond. Lois is fantastic professional and friendly and she made the whole renting experience a breeze. I would recommend Pearson Ferrier to everyone amazing customer service. Would not use anyone else.
Jennifer · 27 November 2025
Agent replied · 25 December 2025
Thank you Jennifer!
★★★★★ 5/5
GoogleI have been a client of Pearson Ferrier for nearly two decades (gulp!) and I cannot recommend them highly enough. They managed my rental property with absolute professionalism for 20 years, and they were the natural choice when it came time to sell. The transition from the rental side to the sales team was seamless, and they handled the recent sale with the same care and expertise I’ve come to expect.
A special thank you goes to Sam on the rental side who is brilliant at sorting things out quickly, and Keegan on the sales side for great feedback!
Steve · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words and for placing your trust in Pearson Ferrier for nearly two decades, it really does mean a lot to us! :)
Providing consistent support and a smooth experience for our clients is something we always strive for.
It has truly been a pleasure working with you over the years Steve, and we wish you all the very best for the future.
Thanks again.
★★★★★ 5/5
GoogleGreat experience with Person Ferrier. Lois was a fantastic letting agent, always easy to contact and quick to help with any queries or issues. Everything ran smoothly and made the whole process really straightforward.
Jake · 16 February 2026
Agent replied · 16 April 2026
Thank you so much Jake! We hope you enjoy your new home!
★★★★★ 5/5
GoogleSimon handled the whole process impeccably. Throughout each step Simon kept me informed of what was happening. I have every confidence his ability to secure a positive result for his client. Will be using him again for my next sale.
An update to my previous feedback. Simon has handled another of my property auctions absolutely flawlessly. I trust his judgement and execution. He is my first call for property auctions. Absolute best there is. I will be calling on his services again. Thanks Simon.
Robert · 20 August 2024
Agent replied · 23 October 2024
Wow! What an amazing review. Thank you so much! This means a lot to the business. Simon sure is a credit to our team :)
★★★★★ 5/5
GoogleWorked with Iain, who was extremely helpful, proactive and pleasant we are lucky to have worked aside him.
Tyana · 12 June 2026
Agent replied · 12 October 2026
Thanks so much!
★★★★★ 5/5
GoogleI’d like to give a heartfelt thank you to everyone at Pearson Ferrier for their professional, supportive, and genuinely patient approach throughout the sale of my property. I’m especially grateful to Keegan and Ian, who were fantastic from start to finish. They kept me updated every step of the way and were always ready to help with any questions or concerns I had.
When the initial sale unexpectedly fell through in September 2025, they didn’t miss a beat, within days, they had secured a new buyer. Their dedication, reassurance, and hard work made a stressful situation so much easier to navigate.
Pearson Ferrier is a truly outstanding company, and I wouldn’t hesitate for a moment to recommend them to anyone looking to buy or sell.
Johnpaul · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for taking the time to leave such a thoughtful review. We’re absolutely delighted to hear about your positive experience with Pearson Ferrier :)
★★★★★ 5/5
GoogleSo happy to share my experience with Samantha and Lois from the lettings team at the Bury branch. I’ve been a tenant of this branch for many years, and they have always been on hand to help me with anything. However, after moving properties as of recent, I cannot express my gratitude enough for how they both went above and beyond to ensure a smooth and stress free move in process.
Samantha is extremely knowledgeable and explained each part of the process clearly. She answered all of my many questions, and guided me through everything with patience and kindness.
Lois’ responsiveness and efficiency has been so appreciated, she has dropped things to help me last minute and has just made what could have been a daunting process a lot easier for me.
Both of these girls have made me feel comfortable and so so supported and their combined efforts, professionalism and genuine care has made my move so much more enjoyable. I am incredibly grateful for their support and highly recommend them for their outstanding service.
Thank you, Samantha & Lois, for making my experience amazing I’m super happy with my new place! x
Chloe · 25 July 2024
Agent replied · 24 August 2024
Hi Chloe
Wow! What an amazing review. Samantha and Lois are very grateful and both thank you for your kind words. It's amazing to know our lettings team really care for the tenant. We really hope you enjoy your new home! :)
★★★★★ 5/5
GoogleAMAZING EVERYTHING!!!
Where do I start…. I can’t thank all the management and staff at Pearson and ferrier enough. They helped me with finding and renting my first home which I am absolutely in love with. They listened to every request and needs I had and went out of their way to find my perfect property. I must personally thank Samantha and Lois for their support, excellent communication, professionalism and all round amazing customer service. Samantha was amazing, she was on the ball and very efficient she helped me with every query and made the whole experience so easy and comfortable. Lois conducted the viewing she was knowledgeable enthusiastic and very professional throughout. There was no pressure at all it was relaxed and she answered all questions I had. I left knowing that was the property I wanted. Sam and Lois made everything so easy for me from start to finish. All of you at Pearson and ferrier bury are a credit to the company. I Could not recommend the bury branch the management and staff enough. Thank you to all at Pearson and ferrier Bury.
Karly · 13 June 2024
Agent replied · 15 June 2024
Hi Karly
Thank you very much for your kind works! We shall be sure to inform Samantha & Lois. We hope you enjoy your stay in your new home.
★★★★★ 5/5
GoogleUsed Pearson Ferrier lettings when renting one of my properties in Bury. Sam and Lois were brilliant- professional, efficient and attentive. Would highly recommend and will definitely use again!
Tom · 16 February 2026
Agent replied · 16 April 2026
Thank you Tom for your kind words for the Bury rental team. Sam and Lois are great! :)
★★★★★ 1/5
GoogleTurned up for a booked viewing and stood there waiting for an apartment that apparently didn’t even exist anymore. When I called, they casually told me it was taken yesterday meaning they let me travel, show up, and waste my time for absolutely nothing. No call. No email. No basic courtesy.
If this is their idea of “service,” I’d hate to see their idea of chaos. Avoid unless you enjoy being treated like an afterthought.
Harry · 5 October 2026
★★★★★ 5/5
GoogleKeegan Walsh and Iain Dawson have been incredibly helpful in managing the sale of my property. There were some external problems with solicitors and these were taken over and dealt with without any fuss.
I wouldn't hesitated to recommend Pearson Ferrier if anyone needs an efficient and reliable agent. Many thanks to them.
Julie · 16 March 2026
★★★★★ 5/5
GoogleReally happy with the service from Pearson Ferrier. Lois and the team have been fantastic, very responsive and easy to deal with. Five stars!"
Joe · 16 February 2026
Agent replied · 25 December 2025
Thank you for the 5* review! :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.