5/5
Very good
Very good, no problems
Agent replied · 11 June 2024
Hello Andrzej, thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lydia
Trusted Agent profile · Burton-On-Trent
★★★★★
1,031 reviews across 2 platforms
Acacia Lane, Branston, Burton-On-Trent, DE14 3FW
Part of St Modwen Homes, see every office.
St Modwen Homes's office in Burton-On-Trent, at Acacia Lane, is rated 4.0 out of 5 across 1,031 reviews on two platforms, including 72 Google reviews rated 3.8.
Every review we hold for the Burton-On-Trent office, from every platform, shown as written. First names only.
5/5
Very good
Very good, no problems
Hello Andrzej, thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lydia
5/5
Great Servixe
Brilliant customer service by Manjit. Very helpful and informative.
Hi, thank you for your review. It's always great to hear that you've had a positive experience with us. We'll be sure to pass your feedback on. Wishing you all the best. Thanks, Lydia
5/5
Very helpful and accommodating friendly…
Very helpful and accommodating friendly staff
Hello David, thank you for taking the time to review your experience with us. Many thanks, Lydia
5/5
As of now all good.
As of now all good.Thanks to Mr. Ben
Hey Jivin, thanks for taking the time to leave us a review. We're glad to hear this. Thanks, Lydia
5/5
Beautiful house
Beautiful house , we love it. Thank you.
Thank you for leaving us a review Ana. We are glad you've had a positive experience with us. Thanks, Lydia
3/5
The customer service is very good but…
The customer service is very good but this is overshadowed by the availability of plots to reserve, or even an indication of when further plots would be made available. This is most disconcerting when house hunting.
5/5
Very helpful and friendly staff
All the staff I have interacted with (Babara, Carol, Lisa), have been amazing, very helpful and friendly. They've made the process of achieving my dream so easy and very much less complicated. I'm excited and happy.
4/5
Sales team were very polite and…
Sales team were very polite and informative
Hi Chris, thank you for leaving us a review. We are glad you have had a positive experience with us. Thanks, Lydia
1/5
I looked at a couple of these and…
I looked at a couple of these and didn't buy in the end. The small bedrooms would not fit a bed, the garage won't fit a normal sized car. Who on earth approved planning for stuff like this I have no idea.
5/5
Excellent
Friendly staff, good communication
Hey Anastasia, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback. Thanks, Lydia
1/5
Avoid
They lied to us, got our hopes up, different people on the phone say complete opposite things. The company was a disaster to deal with then ignored our phone and emails for a week and a half before they felt like responding.
1/5
20 months after living here... Distrusted by a long process of completing roads.. Back again today to dig up road. If you are a night nurse don't bother moving here as you'll be unable to carry on working
4/5
Pretty good
An annoying feature of the buying process was the computer in the marketing suite kept on dropping out of wifi. This led to a frustrating 2 hours instead of 45 mins.
5/5
Lovely neighbourhood.
1/5
Built on an old quarry filled in with ash from Drakelowe power station, occupiers told not to grow veg in their gardens!!!
5/5
From Aathi jeevavarnan
1/5
Disgusting conmen!
Promised a woodland and protection of environment when we moved into the house, 1 year down the line they are applying for planning to tear down our woodland and build more houses on it! Disgusting scam artists!
5/5
Good guys had issues with cscs on first day. Shame they needed "honest" workers to clean the site "professionally" …
1/5
If you want to buy a house from a…
If you want to buy a house from a company that falsely markets biodiversity and natural woodland but then submits plans to demolish this in favour of more houses then this is the company for you
1/5
The worst customer service.
4 years after buying a St Modwens home and there are still issues outstanding (they still haven’t finished landscaping!!). As far as customer service goes, it is by far the worst company I have dealt with.
5/5
Been here a month and love it here. Quiet and friendly with good range of services nearby.
1/5
Dishonest developer
Sold a property with a well established woodland on the doorstep as a main selling point. Now they plan to tear the woodlands down to build on! Pure greed and would never recommend this developer!!
5/5
Been here a month and love it here. Quiet and friendly with good range of services nearby.
5/5
Fantastic service
Fantastic service. Kept up to date every step of the way and the house was completed on time. After sales service has been equally amazing. Highly recommended
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