Every review we hold for the Burton Latimer office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleJemma and Tom Chapmen are both as useless as each other. They blank calls, lie to increase offers so they make more money.
Throughout a house transaction early this year they lied stating there was a higher offer made and we should think about increasing our offer. This was after our offer was excepted and a week before we exchange contracts.
There was never a higher offer made and this was only brought to light when the seller came to collect post after the sale went through.
Since this has happen I’ve been telling family and friends what has happened and they have heard similar things too and people falling for it and increasing their offer, I didn’t fall for it.
I will never use this estate agent again and if you are thinking about using one I’d advise going else where.
I would give a 0 star but 1 is the lowest
Philip · 31 May 2020
Agent replied · 31 May 2023
Hello, we’re sorry to hear you have had a bad experience with us. Please can you contact us directly at burton@simpsonandpartners.co.uk and we will ensure to look into this issue further.
★★★★★ 5/5
FacebookI am so glad we chose Simpson and partners from start to finish they were fantastic. if you want estate agents who go above and beyond and cares about your needs then choose them. since day one of selling our house they have been very professional, always at the end of the phone and had amazing advice. even with issues throughout the solicitor part of our new house they were brilliant at talking to us and our buyers. I can not recommended Tom and Burton Latimer highly enough, his dedication helps make the whole process so much less stressful. Mike the broker is a must go to as well. thank you for all your work you have completed for us, 100% recommend your company to anyone in the future.
Jess · 20 March 2019
Agent replied · 30 October 2023
Thank you so much for your review! We really appreciate your feedback! We have passed this onto management.
★★★★★ 5/5
FacebookFriendly, helpful, professional and hard working. The Kettering office have been a delight to work with. They were proactive in selling our house during a real market slump and skillfully handled a very complex and difficult chain. We just exchanged and look forward to moving soon - highly recommend this team and special thanks to Vicki Kelly for going above and beyond to ensure the chain was successful for all. Thank you so much - I cannot recommend Simpon and Partners highly enough.
Jacqui · 18 October 2023
★★★★★ 5/5
GoogleWe initially found a house we really liked through S&P while contemplating moving and selling ours.
Once we felt the house was right after viewing, we discussed the option of obtaining a valuation from S&P.
I found them to be very engaging, informative and experts with knowledge of the market and how we can consolidate buying and selling with ease with just one estate agent.
All the colleagues I engaged with were friendly and very helpful, especially Kerrie, Helen, Karl and Peggy.
We managed to sell and buy our new home and complete within 10 weeks and S&P definitely helped with this to make it stress free and easy.
Nick · 30 March 2023
★★★★★ 5/5
FacebookAt first I never actually build any interest on this Binary/Forex trading of a thing but when I later gave it a try with the Help of this wonderful Expert Trader Mrs. Florence. It was a successful trade for me. All i did was to invest $500 into my first trading and to my greatest surprise, I received huge amount of $8,420 as profit in 6 days of trading. Mrs. Florence was the trader that made it possible and she is still doing it all for me..You want to be happy and bill free like me do well to reach out to her via WhatsApp:+1 (337) 603-0583Email: Florenceboeli1958@gmail.com
Āmø · 19 January 2023
★★★★★ 5/5
GoogleWe have dealt with Josh on our purchase and he has been absolutely fantastic. The viewing was organised within a matter of hours. Josh was very knowledgeable about the property, the local area and has obviously studied the finer details to be able to answer any questions we had. Josh has been efficient, friendly and incredibly professional throughout. Josh dealt with my queries and concerns very well and was happy to help at any point in the transaction.
I could not recommend Simpson and Partners enough and thank you to Josh in particular!PositiveResponsiveness, Quality, Professionalism
Jennifer · 27 August 2021
★★★★★ 5/5
GoogleWe bought our house originally with Simpson and Partners and had a very good experience so we chose then to sell our house. They were extremely professional from start to finish and our property was on the market quickly. Within days we had several views and an offer which was great. Throughout the process Simpson and Partners (especially Tom) kept us informed on the sale of our property and helped deal with all of the issues that arose quickly. Tom is friendly, helpful and extremely knowledgeable. We would recommend Simpson and Partners and they were by far the best Estate Agent in the chain.
Claire · 31 May 2020
★★★★★ 5/5
FacebookClaire O'Rourke who sorted out our tenancy was amazing. So efficient, helpful and Co operative. She went the extra mile for us! She is a massive credit to the company. A big thank you to Claire and the simpson and partners in kettering team.!
Rachel · 27 April 2021
Agent replied · 30 October 2023
Thank you very much for your feedback!
★★★★★ 5/5
FacebookI thoroughly recommend these Estate Agents - No stuffy, creepy sales reps here!! We sold and bought through them and our buyers also sold through them! Each and every member of staff we dealt with were attentive and professional, but not afraid to lighten the mood and keep us reassured even during the most stressful times (particularly Sam and Jade). They were pivotal in working with solicitors and others in the chain to ensure it all happened. I am sure when we come to move again we'll use them again - although we will stay put for a bit now! Thanks to you all for your support.
Jo · 22 September 2016
★★★★★ 5/5
Facebook@Leanne Brown was a credit to her company. She was punctual, smart and well informed about the property during the viewing! despite a few bumps, none the fault of Leanne, we finally received our confirmation! Leanne kept us informed and updated every step of the way, even though she was extremely busy with other tenants! Thank you Leanne, you have done us proud!-Dan & Steve Loader
Daniel · 5 November 2021
★★★★★ 5/5
FacebookWe have just recently rented through Leanne in the thrapston branch, she has been brilliant from start to finish! Very friendly and super helpful! Would defo recommend her, made renting the property very easy! Thanks Leanne
Laura · 14 April 2020
Agent replied · 30 October 2023
You’re most welcome! Hope you and the family settle into your new home nicely!
★★★★★ 5/5
GooglePositive : professionalism, responsiveness,quality, value
We just got the keys for our home, Peggy Vasiliou was our consultant, it was a pleasure to collaborate with her, all the time available and ready to help. We want to thank her for being supportive and understanding through these tense times.
Keep up the excellent work.
Aurelia · 30 March 2022
★★★★★ 1/5
FacebookAlmost a month later I'm still waiting on a call back regarding a property I would like valuing... if it takes this long for a simple phone call then I dread to think how long they would take to call people back wanting to arrange a viewing on said property. I'm just glad there is another agent in the town who take a proactive approach.
Zane · 15 January 2019
Agent replied · 30 October 2023
Hi Zane, thank you for getting in touch. I can only apologise for this. That is not how we do things. Could you please let me know what branch you were trying to get hold of so I can alert managers please. Thank you in advance.
★★★★★ 5/5
FacebookI have recently sold my House with the Burton Latimer Office. Karl and Peggy have been absolutely INCREDIBLE throughout the process so far! They are Always more than happy to answer our questions and explain everything if needed. They have kept me up to date with everything, moved quickly and were very respectful in my home. I could not have asked for anyone better to of sold my home for me and I will always be grateful to them both for helping us find our new home aswell 100% recommend Simpson and Partners!
Michelle · 2 August 2022
★★★★★ 5/5
GoogleWe had a great experience with Simpson & Partners at Burton Latimer. Josh was fantastic in helping us sell and Claire did a great job progressing our sale. I would definitely recommend 😊 thank you Josh & ClairePositiveResponsiveness, Professionalism
Claire · 22 May 2021
★★★★★ 1/5
GoogleTerrible!
We put a offer in on a house we liked ( a very reasonable offer might I add) to which Ian Wood said he would put forward to the vendor . We heard absolutely nothing back so we tried to chase Ian up by phoning to which we were told we would get a call back . We have heard absolutely nothing since which is so unprofessional!
LEGALLY all offers must be put forward to the vendor ,I do not trust Ian did this at all. Of course I understand houses come and go in the buying market that’s all part of the process but you would of expected a courtesy call at least.
We have a call log of the the times we have tried to contact Simpson and partner regarding this. All of which has been fobbed off or ignored.
I feel terribly sorry for the poor people who have paid good money to sell there house with Simpson and partners , ignoring and not communicating with potential buyers is absolutely terrible .
You only have to look at the Kettering branch reviews also to see there awful reputation ... saids it all .
Miss · 1 June 2018
★★★★★ 5/5
GoogleIt was a refreshing experience to deal with both Josh and Claire from this office. They were both professional, patient, knowledgeable and and very personable. One of the key requirements for any buyer or seller is good communication and this is where they excelled in particular. We are very grateful for their help in securing Mum a new home. Will definitely recommend.PositiveResponsiveness, Quality, Professionalism
Mandy · 22 May 2021
★★★★★ 5/5
FacebookA brilliant, first class service from all at this great Agency. An excellent company to advertise with
Gary · 15 August 2024
★★★★★ 1/5
FacebookTerrible customer service. Main office terats you like an idiot. They cancel isnpections without informing you. No respond for emails as well. not recommend at all!
Natalia · 29 March 2019
Agent replied · 30 October 2023
Thank you for your review. Unfortunately due to staff illness the inspection had to be cancelled and we apologise for any inconvenience we caused you. I know one of our property managers emailed you to apologise and asked you if there were any issues at the property you needed reporting to the landlord, but she is yet to hear back from you. Please feel free to message, email or call us and we would be happy to discuss the matter further. Thank you.
★★★★★ 1/5
FacebookAwful awful, lettings are rude and don’t respond to emails. Discriminative and judgmental. Avoid
Gemma · 1 April 2022
Agent replied · 30 October 2023
I'm always happy to see what you share here on Facebook, but we're not friends yet, I've tried sending you a request several times but it doesn't go through. I would be so happy if you can just click on my profile and send me a request, but if you find this message embarrassing, please forgive my manners, have a safe day...
★★★★★ 5/5
GoogleClare dealt with the progression of our house sale. Whenever we rang for help or advice she was always most helpful and went out of her way to address our queries. She returned our telephone calls when promised and was always most polite and professional.PositiveResponsiveness, Professionalism
Chris · 30 March 2022
★★★★★ 5/5
GoogleReally pleased with the service received can't fault it.
Would highly recommend would definitely use again.
What a great team thanks guys much appreciated 👍👍 …
Yvonne · 30 March 2023
★★★★★ 5/5
GoogleBoth Josh and Claire have been a pleasure to deal with throughout the whole (and frustrating!) purchase. Kept me updated throughout and chased solicitors when needed. Really felt they went above and beyond to help.
Abigail · 30 March 2022
★★★★★ 4/5
GoogleThey were kind and friendly on the phone. Didn't have the place available anymore but took details to help me find somewhere
Steph · 30 March 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.