Moving Works Burscough reviews

★★★★★ 5/5

Google

Tori at Victoria Estates has been exceptional during the buying process. Very accommodating to booking in viewings, responds calls and emails quickly and put my mind at ease on numerous occasions as the stress of a first time buyer got to me a few times. A credit to the company. Thanks for all your help in securing our first home.

Katie · 30 October 2025

★★★★★ 5/5

Google

I cannot recommend Victoria Estates enough if you are ready to sell your house. The help we received off Tori and Victoria with all the paper work, phone calls etc was absolutely brilliant!! They made the whole process less stressful for us 100%. A massive thank you ladies for all your help 🥰 we couldn't of done it without you xx …

Lynn · 14 June 2025

★★★★★ 1/5

Google

I had such an awful experience with the most rudest person I have ever come across in 57 years on this earth! This ‘estate agent’ answered the phone to me today. Whoever she was definitely should not be dealing with the public who advertise properties for sale. Never come across anyone so rude when I showed an interest in a property they have for sale. As soon as informed her I was a cash buyer her demeanour totally changed and became nice as pie! Be 100% vigilant!

Miss · 24 March 2026

★★★★★ 5/5

Google

We have recently purchased a property with Tori and we couldn't be happier with the service we received. Tori was very knowledgeable, professional and quick to respond. We would definitely recommend Victoria Estates.

David · 29 November 2025

★★★★★ 5/5

Google

5 stars just is nt enough for Victoria Estates. As soon as i met Tori & Victoria, i knew i wanted to market my house/buy with them. Other estate agents did nt even come close. Victoria and Tori are professional, compassionate, personable and super supportive. They made selling/buying a great experience. Nothing was too much trouble for them. They have helped me and my Sons dream home become a reality. I cannot thank them enough and highly, highly recommend them as an estate agent that offers a more personal approach. 😍

Amanda · 30 October 2025

★★★★★ 5/5

Google

We can not thank Victoria and Tori enough, I have used these guys more than once, for both buying and as a landlord, there was a great need for someone who is on the ball, Victoria and tori never stopped for us and we now have a new property, thank you so much we could not recommend Victoria estates Burscough any higher Cheers Ken.

Ken · 25 July 2024

★★★★★ 5/5

Google

Amazing customer service and very helpful throughout the sale of my property. I couldn't recommend Victoria and her team highly enough.

Alison · 29 November 2025

★★★★★ 5/5

Google

100% would recommend, both Victoria and Tori were super helpful the entire time, with this being my first house they guided me the whole way and have just been fabulous. Thank you

Georgia · 14 June 2025

★★★★★ 5/5

Google

We moved into a rental property 3 years ago through Moving Works. Victoria was very helpful showing us round the property and making sure it was warm when we moved in. We have been kept up-to-date with any correspondence forwarded to .Moving Works by our landlord. Victoria, Tori and the landlord have been so supportive to me on the recent loss of my husband. Fixflo, their maintenance team are very efficient in dealing with any problems. Thank you all.

Val · 6 July 2022

★★★★★ 5/5

Google

Would 100% recommend Victoria Estates, this was my first time moving into private rental accommodation after living in student accommodation for the past four years. So helpful and made the process as straightforward as possible and most importantly stress free! Also so so friendly and lovely people!

Saffron · 19 August 2024

★★★★★ 5/5

Google

Moving Works were fantastic for us. They couldn’t do more to help us move house. I would inundate them with questions and they were able to answer each and every single one of them. They kept me informed at every stage of the process and were nothing but helpful throughout. I would definitely use Moving Works again when looking at our next house. Thank you to Victoria and the team.PositiveResponsiveness

Tom · 25 August 2022

★★★★★ 5/5

Google

Tori was amazing! She was very patient and understanding throughout a challenging house purchase (due to a complicated chain). The team offer a professional and personable service. I also loved the nice touch of a goodies box enclosing our new keys 😁 Thank you so much !

Heidi · 3 May 2024

★★★★★ 5/5

Google

Victoria and her team helped us sell a property in probate from the other end of the country. Moving Works were our eyes and ears - and hands! - on the ground, doing a large amount that we couldn’t due to distance. Found us a buyer immediately, at asking price, with lots of interest, then helped us through the complications of a probate sale. Thanks Moving Works - can’t recommend highly enough!PositiveResponsiveness, Quality, Professionalism, Value

Toby · 25 August 2021

★★★★★ 5/5

Google

Tori and Victoria were so helpful with the sale of my property. They made the whole process as smooth as possible. I would highly recommend them.

Ian · 16 January 2025

★★★★★ 5/5

Google

Moving works Burscough I cannot recommend highly enough for the hard work and effort put in to selling my house in Burscough . Victoria is very friendly and helpful in dealing with all selling aspects and has put my experience of my selling my house more relaxed as she has burdened herself with being available for every occasion seeing things go smoothly as possible. I thank you VictoriaPositiveResponsiveness, Quality, Professionalism, Value

Veronica · 25 August 2021

★★★★★ 1/5

Google

I have not been happy with the service I received with our rented property. Asking neighbours if there was anyone else living in the property we was renting, attitude on every phone call, accused of taking items from the property ( toilet roll holder, laughable), when they were never there in the first place. On moving out we cleaned the house and informed the landlord, sending pictures, who we kept regular contact with may I add about everything, to then be told by the estate agent, if that’s how we live it’s horrendous. Told to never rent a property from them again (which we are never going to) and said that pictures of the house and how we live shall be posted on social media! Absolutely no professionalism.

Sophie · 19 August 2024

★★★★★ 1/5

Google

The way she spoke to me and my partner when we was in a rented property under her”management” was horrendous and then we left and damage was done from a previous tenant and she failed to go into the property before us and take photos so after we left she was threatening to post photos of the house a house she dose not own may I add on social media there are plenty of other agents that are nice and speak to u like a proper human being so I would suggest anyone that likes being spoken to like a human do not go with this woman she is not a nice person !!!! And also accused us of steeling a toilet roll holder that wasn’t even in the house to start with 😂😂😂😂 I will continue to add reviews as well until I get a formal apology That’s for you blocking me on WhatsApp like a 12 year old kid 😂

Liam · 19 August 2024

★★★★★ 5/5

Google

Victoria and Tori helped us find our dream home and were professional and supportive and incredibly knowledgable. Victoria rented us our first home and has since sold us our previous home and now our new one! I think that says a lot about her team. Thank you!

Aimee · 14 July 2025

★★★★★ 5/5

Google

Tori helped and supported us the whole way through the process and we were moved in to our new home smoothly within 3 months

Jess · 14 February 2026

★★★★★ 5/5

Google

Many thanks to Victoria and Sue in helping out when things got tough. Giving us answers to some of our unanswered questions . We always got a call back and we were kept informed and given feedback. what more could you ask. Very impressed with their friendly approach and help .I would recommend them . ChrisPositiveResponsiveness, Quality, Professionalism, Value

Tony · 25 August 2020

★★★★★ 5/5

Google

. Effective marketing produced a quick sale which was a long and protracted process, though no fault of Moving Works, but at all times Victoria kept up the momentum where she could through her regular pursuit of updates from solicitors. A very professional approach at all timesPositiveResponsiveness, Quality, Professionalism, Value

Rosalind · 25 August 2021

★★★★★ 5/5

Google

Victoria was a huge help in marketing and ultimately selling my late mother's property. From putting the property up for sale, to completion, we were informed every step of the way and guided through the process plus she negotiated a great price for us - def recommend.PositiveQuality, Professionalism, Value

Info · 25 August 2021

★★★★★ 5/5

Google

We recently bought a house from Moving Works. Victoria & Tori were both very helpful all the way through the purchase. They kept us updated at all times. We would definitely use them again and recommend them to anyone 😁 thank you! …

Jessica · 6 July 2022

★★★★★ 5/5

Facebook

Moving Works are by far the most attentive and efficient Estate Agent around. I used to work in the industry so know the levels expected but Victoria and her team raise the bar even higher than expectations. From start to finish you are given 1st class service with feedback every step of the way. I would highly recommend them for buying, selling or if you are thinking of renting a property, I have used all 3 services and they delivered on them all. Well done Victoria and Team, keep up the excellent work.

Mark · 23 July 2021