Every review we hold for the Burnley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFirstly I would like to thank Charlie, Claire and all the team at Falcon & Foxglove for their undeniable dedication to helping me to purchase my first home, nothing was ever too much trouble for the team and communication has been absolutely amazing from start to finish. This process was so stressful and Charlie kept me up to date every step of the way. Charlie is very professional & got the job done when the problems came he was there to sort them out and help me with the legal side of things. Thank you to each and every single one of you and I highly recommend Falcon & Foxglove. Leigh-Anne
Admin · 26 March 2024
★★★★★ 1/5
GoogleThis place is a complete joke, kicks you out for no reason even though a single rent payment was never missed, please avoid this place unless you want to end up homeless, lucky enough I've got things sorted out but some mite not be as lucky, and the attitude of some that works there stinks, even though I've been a good tenant, but thanks again Falcon & foxglove
Dean · 26 March 2024
★★★★★ 5/5
GoogleExcellent and professional estate service by Clare, Charles and Falcon&Foxglove team 🙂
I lived in a house rented by Falcon&Foxglove for two years and we were receiving prompt services from them and the property maintenance was taken care very responsibly. Later we purchased our first and dream home through F&F and everything went smooth and we got the keys before Christmas as agreed.
You guys are awesome 👏
Kavitha · 27 March 2023
★★★★★ 5/5
GoogleExcellent customer service & also after care service from both Claire and Charlie.
Great team.
Friendly efficient service.
Give you confidence in knowing that everything is under control & going to plan,as it should. Always keeping you informed.
Thank you to you both.
Christine · 26 March 2024
★★★★★ 1/5
Google1st to view an house up for sale and made an offer that was accepted and promised the property would be taken off the market. A phone call several hours later saying that another higher offer had been accepted from a so called "friend of the owners family". In future get your clients to make their bloody minds up and DONT MESS people about !!
Matt · 27 March 2022
★★★★★ 1/5
GoogleNot very good I asked for information on properties gave my email and have had absolutely no response.
Elaine · 27 March 2023
Agent replied · 29 August 2024
Good morning, Apologises on this matter, please can you email the property information you require.
★★★★★ 1/5
GoogleDue an appointment, running 2 minutes late and the agent left, no call no warning. When I called didn't even get an apology just the excuse that they had to go to another appointment. How long then was our time to view the house. Obviously overstretched and cannot provide any level of decent customer service. Avoid.
Adam · 16 April 2022
★★★★★ 1/5
GoogleWasted my time with a viewing and they refused to update me or forward an application after I requested them. Chased them for an update and eventually looked to see let agreed on the property but they never bothered to tell me. I told my colleagues to avoid them in the future as well. Very disappointed. Wasted my time and resources.
Annilama123 · 16 April 2021
★★★★★ 5/5
GoogleMy review is a little late our property was sold by Charles in may 2017 what a team found us a buyer in a couple of weeks got us the price we wanted I can only say the service was professional and exceptional we did look at other estate agents in the area but settled with Falcon & Foxglove so glad we did can't thank them enough
Stephen · 16 April 2018
★★★★★ 5/5
GoogleAnytime I have an issue they quickly and professionally help resolve that issue as soon as possible
CarlosApA246 · 26 March 2024
★★★★★ 5/5
GoogleGreat. Very helpful.
Marc · 26 March 2024
★★★★★ 5/5
GoogleVery helpful lovely staff couldn't ask for more
Victoria · 27 March 2023
★★★★★ 5/5
GoogleFriendly and helpful family business. I've referred a number of people here for help finding good quality rented homes and they have all given me good feedback.
Lian · 16 April 2018
★★★★★ 5/5
GoogleClare and Charlie are fantastic agents. Always polite and very friendly
Rebecca · 16 April 2021
★★★★★ 4/5
GoogleVery nice people including charles
Steve · 16 April 2021
★★★★★ 4/5
GoogleGood place to stop off in the dales
Ade · 16 April 2020
★★★★★ 5/5
GoogleBest estate agents in Burnley
Charlotte · 16 April 2020
★★★★★ 5/5
GoogleRating only, no written review.
Chloe · 27 March 2023
★★★★★ 5/5
GoogleRating only, no written review.
Paul · 16 April 2021
★★★★★ 5/5
GoogleRating only, no written review.
Mark · 16 April 2021
★★★★★ 3/5
GoogleGood company
Ben · 16 April 2020
★★★★★ 4/5
GoogleRating only, no written review.
Christine · 16 April 2020
★★★★★ 5/5
GoogleRating only, no written review.
Karl · 16 April 2020
★★★★★ 5/5
GoogleRating only, no written review.
Jon · 16 April 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
