Trusted Agent profile

Entwistle Green Burnley reviews

4.8

★★★★★ Excellent

98 reviews across 1 platform

18 Manchester Road, Burnley, BB11 1HH

Entwistle Green's Burnley office at 18 Manchester Road is rated 4.8 out of 5 across 98 reviews on 1 platform, including 98 Google reviews rated 4.8.

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4.8 / 5

98

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Burnley office, from every platform, shown as written. First names only.

5/5

Google

We have just sold our father’s house after he passed away and the Entwistle Green team, especially Sarah & Gary have been amazing! Sarah even remembered to wish me a happy birthday on the day after me mentioning the date several weeks early (such a small gesture, but what a big impact). From the evaluation through to completion they kept us fully up to date every step of the way. I can’t thank them enough for their patience, empathy, and overall excellent Service, not once did we have to chase them for anything. I would highly recommend their services. It has been sad having to sell our childhood home but Sarah, Gary and the rest of the team have made it just that little bit easier. So happy we chose Entwistle Green. Thank you so much guys!

Nichola · 16 March 2026

Agent replied · 16 April 2026

We are so privileged to have been a part of such a meaningful and emotional journey with you. Thank you for choosing Entwistle Green and allowing us to provide exceptional service during such a difficult time. Your kind words mean everything to us. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

⭐⭐⭐⭐⭐ 5-Star Review We’ve just sold our house through this fantastic estate agent and couldn’t be happier with the whole experience! From start to finish, the service has been outstanding. A huge thank you to Sarah, who went above and beyond to secure the best possible price for our property. Her communication, guidance, and professionalism were second to none. Gary the manager and valuer was brilliant, knowledgeable, honest and spot-on with his advice. And a big shoutout to Sam and Jade, who handled the viewings with such friendliness and professionalism, keeping us updated every step of the way. The whole team worked seamlessly together, making the process smooth and stress-free. We highly recommend them to anyone looking to sell. An excellent experience from an excellent team!

Kim · 16 December 2025

Agent replied · 16 April 2026

Thank you for the amazing 5-star review! We are thrilled to hear that you had such a fantastic experience selling your house with us. Our team is dedicated to providing outstanding service from start to finish, and we are so happy to hear that you appreciated Sarah, Gary, Sam, and Jade's hard work. It was a pleasure working with you. Best Wishes, Lucy, Customer Feedback and Support Team

5/5

Google

We had an excellent service from Entwistle Green for the sale of our parents house. Gary and Sarah were particularly informative as we had a few problems with the buyer. They kept us up-to-date with developments and in the end provided a seamless exchange. I would definitely recommend Entwistle Green if you are planning on selling or buying a house.

Susan · 16 March 2026

Agent replied · 16 April 2026

Thank you for the wonderful review! We are thrilled to hear that our team provided you with excellent service during the sale of your parents' house. Our goal is to make the process as smooth and stress-free as possible, and we are glad that Gary and Sarah were able to keep you informed and provide a seamless exchange. Thank you for recommending. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Fantastic service from start to finish. Despite being 3, 4 hours away from Burnley, the team kept me fully informed and reassured throughout the sale of my investment property. Viewings started even before the property was listed on Rightmove, and we received multiple offers quickly, with one accepted within weeks. Special thanks to Sarah Watson for her excellent communication and follow-up with solicitors. Highly recommended! Said Mezher

Alice · 13 October 2025

Agent replied · 12 November 2025

Thank you Said for the kind words! Our team is dedicated to providing top-notch service and we are thrilled to hear about your positive experience. We are glad that we could help you sell your investment property quickly and efficiently. It was a pleasure working with you and we are grateful for the opportunity. Thank you for recommending us, it means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Entwistle Green have been great i would highly recommend them. Gary and team have been very helpful, efficient and friendly. Not to mention they sold my house quickly and at the asking price. Compared with other agents i spoke to, it was apparent that Entwistle Green (Gary) new the area well , had confidence in the market that comes with experience and thus valued the property accordingly so that it was a win win for me as a seller and the buyer. Thank you Gary and Team :)

Alex · 15 April 2025

Agent replied · 27 July 2025

Thank you for the fantastic 5* review and I would like to wish you the very best for the future Alex. Kind regards, Lucy, Customer Relations.

5/5

Google

Would like to thank Gary for his hard work. We got three different valuations for our property and Gary valued it the highest compared to the other two. He gave us the confidence that we could get what we wanted for our home, and if it wasn’t for Gary we might not have put our house up for sale, based on the other two companies. Our house sold after 24 hours of putting it up for sale. The other estate agents valued it 40k less. Our sale and purchase took a while to complete, which was no fault of Entwistle Green, but throughout this time Gary kept us updated throughout. We are now very happy in our new home. Cheers Gary! Richard, Cheryl and Eliza

Cheryl · 9 April 2025

Agent replied · 26 May 2025

Hello Cheryl, Richard, and Eliza, Thank you so much for your wonderful 5* review! We're thrilled to hear about your positive experience with Gary and how he helped you achieve your goals. It's fantastic that your house sold so quickly and that you're now happily settled in your new home. Cheers, Lucy, Customer Relations Team

5/5

Google

I would highly recommend Gary & Sarah at Entwistle Green in Burnley. They are highly professional, organised and great at handling sales.

Fraser · 16 March 2026

Agent replied · 16 April 2026

"Thank you so much for your kind words! We are delighted to hear that you had a positive experience with our team at Entwistle Green in Burnley. It was our pleasure to serve you. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Gary and the team were great throughout the process of selling our home. Our journey proved to be a lengthy one due to being in a chain with various issues, however any queries we had were quickly chased up and followed through, always in a professional but friendly and approachable manner. A**

Kat · 16 April 2025

Agent replied · 23 October 2024

Thank you for taking the time to leave us your 5* review Kat Payne! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

My wife and I moved to Ireland in December last year and Entwistle were managing the sale of our property. We already had a buyer before we left. The first buyer, a consortium, messed me about for several months and Entwistles did their best to press them into completing the sale, the only thing they didn't try was carrier pigeon. I was finally advised that I should relist my property, which I did and Entwistle's, I am glad to say, blacklisted the consortium as a result. Even with a flagging property market they managed to get me another offer on par with the one I had previously got, at the beginning of August and I have just completed. I would like to thank them for all their hard work and perseverance, with a special mention to Carla, Sarah and Gary, who put up with my constant barrage of emails

David · 24 October 2023

Agent replied · 23 October 2024

Thank you for taking the time to share your experience and for your excellent 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

From the outset through to completion Gary and his team at the Burnley branch were very professional, friendly and efficient. They managed the sale of our house and the purchase of our new home efficiently. It took 13 days from seeing Gary in our home to sell our house and buy our new home. Then a little over three months to complete, the team members kept us updated at all times and were approachable if we had any questions. Well done to all the team, we cannot fault them and we were amazed by the extra mile they went to make the process smooth. Also, the fees were very reasonable compared to other agents. We highly recommended Entwistle Green. Keep up the good work.

Shirley · 24 October 2023

Agent replied · 23 October 2024

Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

Gary and the team did a brilliant job for us. From getting the house on the market quickly to dealing with enquiries throughout they were thorough and swift. I would highly recommend.

Niall · 17 August 2025

Agent replied · 12 November 2025

Thank you for your kind words! We are so glad to hear that you had a positive experience with our team. We strive to provide efficient and thorough service to all of our clients. Thank you for your recommendation! Kind regards, Maggie, Customer Relations.

5/5

Google

Amazing people and very thoughtful, especially Gary Trappe who found us the perfect buyer right away. Extremely helpful, supportive and professional throughout the entire process. I would give 6 stars, if it was possible. I greatly recommend Entwistle Green, Burnley branch.

Sand · 16 April 2025

Agent replied · 23 October 2024

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

We've used Entwistle Green on two occasions now - to buy our first home in 2019, and to buy and sell earlier this year - and they've been excellent! They are always friendly and professional, helped us with any queries, and made sure we were kept informed throughout the whole process. Gary and Sam in particular were fantastic this time round! We would definitely recommend, and will use them again if we ever move.

Luke · 6 September 2025

Agent replied · 9 September 2025

We are thrilled to hear about your positive experiences with us at Entwistle Green! It's our pleasure to have helped you with buying your first home and with your recent buy and sell. Thank you for recommending us. Best Wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I recently used Entwistle Green for letting out my property and I could not recommend them enough. I worked with Sharon, the lettings manager and found her very professional and also listened to my questions and concerned and worked closely with me ensuring a smooth service was delivered. She is very approachable and provides a lot of information, she is knowledgeable and experienced. Would definitely use this business again.

Katie · 10 November 2023

Agent replied · 9 November 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

I recently used Entwistle Green for letting out my property and I could not recommend them enough. I worked with Sharon, the lettings manager and found her very professional and also listened to my questions and concerned and worked closely with me ensuring a smooth service was delivered. She is very approachable and provides a lot of information, she is knowledgeable and experienced. Would definitely use this business again.

Katie · 24 October 2023

Agent replied · 23 October 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Entwistle Green Burnley. have been totally impressed me from start to finish in the sale of my house, top valuation, sold it within four days with four individual offers and a sale above the asking price. Selling can be one of the most stressful things you can do but senior branch manager Gary Trappe and his team made it as easy for me as possible, acting with total professionalism and efficiency. I would recommend Entwistle Green Burnley with ten out of ten or a google five star rating.

Allan · 24 October 2022

Agent replied · 23 October 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

I chose Entwistle Green to sell my property due to the passion and enthusiasm of Gary when he came to the property. He promised to get it sold and he did - for the full asking price. Throughout the transaction Gary and Sarah kept me informed and took a personal interest in me and my family - a lovely touch not always found in this sector. I would highly recommend Entwistle Green to anyone looking for a professional and friendly estate agent offering a great service at a realistic price.

Amanda · 24 October 2022

Agent replied · 23 October 2024

Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.

5/5

Google

I have leant over the years that people will forget what you said, they'll even forget what you did at times, but they will never forget how you made them feel. At Entwistle Green, the team, namely Fiona & Garry made every interaction count. They were able to demonstrate that customer service is of utmost importance, which placed them above other competitors. I would highly endorse the use of this estate agent for all property acquiring needs.PositiveResponsiveness, Quality, Professionalism, Value

Cedric · 24 October 2021

Agent replied · 23 October 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Entwistle Green were fantastic helping my mother and me sell her bungalow. Gary, Sarah and Carla kept both of us informed every step of the way. They handled all the viewings and answered all our questions and queries. Thank you so much we do not hesitate to recommend the Burnley office xxx

Susan · 16 April 2024

Agent replied · 23 October 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Gary and his team have been exemplary in their selling of a property for us. Always professional, effective and prompt in their responses. We wouldn't hesitate to use them again.

Annie · 27 February 2025

Agent replied · 11 August 2025

Thank you for leaving us your superb 5* review Annie. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.

5/5

Google

Highly recommended Estate Agency. From the first phone call I made through to selling my home in just a few weeks Gary, Sarah and Sam have all been professional, fantastic and supportive. Thank you all so much 👍 …

Michelle · 15 September 2024

Agent replied · 23 October 2024

Many thanks Michelle for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Gary Trappe and his staff certainly exceeded all my expectations. Communication was a pleasure at all times. They succeeded in selling my house where others had failed due in the main to unprofessional processes and communications. The estate agent's own recommended conveyancers were also amazing - due mainly to the efficiency of Amirah who kept me informed and updated at every stage of the process. Thanks Gary! Please pass my thanks and praise to all concerned and rest assured that I will recommend you to all friends and family members who are looking for someone to sell their house quickly and with the absolute minimum of hassle!

Christine · 24 October 2020

Agent replied · 23 October 2024

Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thank you for the recommendation. Best wishes, Lucy

5/5

Google

Gary and his team were fantastic in the sale of my property, they were always on hand to help with any support I needed and were upfront about costs and there were no hidden charges. Although Entwistle Green were a bit more expensive than some of their competitors, the service I received was A1 and the photographer they sent to my house was experienced and knowledgeable, thus the photos they put on Rightmove and Zoopla were very good meaning that I was inundated with viewers which eventually led to me receiving the price that I wanted for my property. I sold my house in around 8 weeks with Entwistle Green and would highly recommend their services as opposed to some of their cheaper competitors, who I am sure would be unable to match the quality of service. Thanks again Gary!

Scott · 24 October 2020

Agent replied · 23 October 2024

Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott

5/5

Google

Gary & his team were efficient, friendly and helpful. They kept in contact with us regularly during the sale of our property. The photos/video were excellent and we would definitely recommend this Estate Agent.

Anthony · 11 April 2026

Agent replied · 16 April 2026

Thank you for such a glowing review! We are thrilled to have helped make your property sale a smooth and successful experience. Our team takes pride in providing efficient and personalised service. Thank you for recommending us to others, it means a lot to us! Best wishes, Lucy, Customer Feedback and Support Team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Entwistle Green's Google reviews

Questions about Entwistle Green Burnley

How many reviews does Entwistle Green Burnley have?

Entwistle Green's Burnley office has 98 reviews across 1 platform: 98 on Google.

What is Entwistle Green Burnley's rating?

Entwistle Green Burnley is rated 4.8 out of 5 across all 98 reviews, and 4.8 out of 5 on Google from 98 reviews.

Where is Entwistle Green's Burnley office?

Entwistle Green Burnley, 18 Manchester Road, Burnley, BB11 1HH.

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