Trusted Agent profile · Amersham

Savills Amersham reviews

4.2

★★★★★ Great

1,958 reviews across 2 platforms

55 Hill Avenue, Amersham, HP6 5BX, HP6 5BX

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Savills's office in Amersham, at 55 Hill Avenue, is rated 4.2 out of 5 across 1,958 reviews on two platforms, including 130 Google reviews rated 4.9.

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4.9 / 5

130

Reviews on Google

This office

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1,828

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Amersham office, from every platform, shown as written. First names only.

5/5

Google

I sold my property in Old Amersham through Savills in July 2024. Chrissie Smith and the team were great throughout the sales process. All issues encountered during the sales process were dealt with quickly and effectively and communication was excellent. I would highly recommend Savills to anyone looking to sell their property.

Andy · 11 October 2024

Agent replied · 10 November 2024

Dear Andy, Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Home Counties

5/5

Google

Helen and Claire at Savills Amersham were extremely professional and went above and beyond to help us with our move. Claire in particular helped us many times in a difficult situation when we needed to gain access to the property prior to completion owing to the house being uninhabitable, even making herself available outside of working hours. We would highly recommend them if you are considering a house move.

Roxanne · 11 November 2023

Agent replied · 10 November 2024

Dear Roxanne, Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations. Paul Jarman, Head of Home Counties

5/5

Trustpilot

I have had the pleasure of engaging…

I have had the pleasure of engaging with Fiona Wither from Residential Lettings since January 2024. Fiona is professional, efficient and considerate throughout all the matters that we've had to deal with this year. I truly appreciate the support of Fiona, as well as the wider team under Laura Bushell, and highly recommend them.

Katherine · 29 August 2024

Agent replied · 23 October 2024

Thank you so much for your review, Katherine. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Google

We have dealt with Daniel at Savills in the past and were delighted he was helping us again. He made the whole process very smooth and pain free - keeping us in the loop at all times. It was a pleasure dealing with both him and Savills and would definitely recommend.

James · 11 October 2024

Agent replied · 10 November 2024

Dear Mr Hayes, Thank you for taking the time to leave a review. Daniel and the team are so pleased that you were happy with your experience. Best wishes Gordon Hood Home Counties Director, Lettings

4/5

Trustpilot

Thanks for everything!

Thanks to Sholto for persevering with what turned out to be a tricky one after our buyer pulled out at the last minute. We got there in the end, and it was great to know that he was keeping an eye out for us to keep the sale moving forward. Thanks again!

James · 19 September 2024

Agent replied · 23 October 2024

We really appreciate your kind feedback, James. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Google

With our agent Mike Lillitou alongside, spearheading the sale of our property, we had no worries from start to finish. With his rare combination of the professional and the personable, we had confidence in his attention to detail and knowledge of the locality while still feeling we could contact him at any time. He even ‘filled in the gaps’ that were lacking in the legal side of the sale when required. The house had a potential buyer lined up the moment it went on the market! So thank you Mike, and thank you Savills. We thoroughly recommend their services. We are sorry we don’t have any more houses to sell in Amersham!

David · 11 November 2022

Agent replied · 10 November 2024

Dear David, Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one. Paul Jarman, Head of Home Counties

5/5

Google

We sold our house very recently with Savills. The service we received was exceptional. Our main contacts were Mike, Nick and Helen. They are extremely knowledgeable regarding the Amersham area and schooling this being particularly important when potential buyers are from outside the county. Helen was particularly impressive regarding acquainting herself with the house from the start. Mike was always available to keep us updated and answered any queries. We found it invaluable knowing that a well established and respected team of people were responsible for marketing our house. We would totally recommend Savills Amersham.

Polly · 11 November 2022

Agent replied · 10 November 2024

Dear Polly, Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours. Paul Jarman, Head of Home Counties

1/5

Trustpilot

Lack of integrity and competence

There was very little factually accurate information that the Savills agent shared during the sales process from the kind of building, location of the car park through to what the service charge covered. They don’t provide the essential materials but expect you read every detail of their marketing brochures which the agent herself lacked knowledge - no value in dealing with the agent and what’s the purpose if their expectation is to read in detail the marketing material. A commission not earned for lacking the requisite skills and knowledge to make an honest sale. Since when did marketing material become the most important documentation taking precedence over what the agent communicates. They are bound by a code of ethics and speaking to the property ombudsman makes the standards clear yet they get away with not demonstrating the standards including using confidential client information inappropriately. Very disappointing and it’s a poor decision to engage them or trust anything the agent communicates especially when you’re forced to work through them as a sole agent as some developers insist. An all round unpleasant experience with defensiveness, a lack of analysis, rigour and zero accountability for any of their words and actions.

Anushia · 21 October 2022

Agent replied · 23 October 2024

We are very sorry to hear about your experience and thank you for bringing it to our attention.We’re keen to find out exactly what has happened so if you’d like to please provide further detail by emailing socialmedia@savills.com so we can investigate.

1/5

Trustpilot

DO NOT USE "Greedy Sales Reps & Lairs"

Do not use. Unless you get everything on paper/email from them. And I mean everything as their representatives will try anything to get a sale with false promises and late lie about it ever been mentioned or offered. Have witnesses and log everything. Do not take the name as they are professionals many of representatives keen to get sales. That is their goal not the customer. My statement maybe very strong but I have proof and now have to undertake a complaints from wasting my time and energy whilst had to incur costs on sale that was a lie.

Stromtrooper · 16 October 2022

Agent replied · 23 October 2024

We are sorry to hear you are unhappy with our service and would like the opportunity to provide a resolution. Please email further details to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

Best lettings agent experience

Yesterday, myself and my housemate had been doing a long day of unsuccessful viewings. After feeling very defeated, I got a call from Savills where I spoke with Nikita. It was almost 6pm and she offered to let us view a property around the corner to where we currently were. We loved the house so much and put in an offer straight away!!If it wasn't for Nikita being so lovely and accommodating we wouldn't have had the chance to see this property and get an offer in, in the nick of time.Thank you so much Nikita!!

Sarah · 13 October 2022

Agent replied · 23 October 2024

We are very happy to have helped you, thank you for the lovely review and wish you all the best in your new home!Regards,Nikita

5/5

Trustpilot

Attentive service and quick response

Savills have been managing my flat for 5 years whilst I've been living overseas. I've never had a void period. Aliya Charnley kept me up to date and was very responsive. The tenants have been good. Savills have a solid contractors for repair and maintenance who ensure that maintenance is done to a good standard.

Asif · 10 July 2024

Agent replied · 23 October 2024

Thank you for your feedback, Asif. It really helps us review our own performance and ensures our service is the best it can be.

1/5

Trustpilot

Savills agents harassing buyers ignoring questions asked

I dealt with Mandy White at Savills Nightingale Lane. House sellers. Be aware! Aggressive estate agents habitually harassing potential buyers without any intention to facilitate communications or unblock buyers' questions DISGUST buyers and DRIVE THEM AWAY.It's common sense estate agents only care about their own commission but Mandy White really takes it to a whole new level:1. Aggressive HARASSING WITHOUT PROVIDING INFO: I had almost 3 weeks of crazy emails/calling every single day yet NOT responding to my questions about the property & missing important documentation. She was chasing me to pay for survey while key information was missing and she was the one who should chase the sellers. Turns out she did not care about my questions till I made it clear this blocks the situation then she started doing her job. 2. Nonsensically SABOTAGING AN AGREED SALE that almost came to the end: My searches were done and I paid for my own survey scheduled in 3 weeks. She tried to force me to use her survey providers saying if I stick with my survey provider they will put the flat back on market. So they did.Putting the property back on market AFTER I paid for searches & survey?? This is nonsensical. No new buyer will proceed quicker than my process in its final stage.Frankly she has been such a nightmare that not having to deal with her anymore started to sound pretty good to me. Living in that property may remind me of just how much harassing I had to go through to find my home!My first flat viewing was in 2014 and just when I finally thought I found the right place with search results coming out fine, Mandy White is making it unnecessarily difficult just because I want to use my survey provider recommended by my trusted friends. I not only wonder what kind of estate agents she is but also what kind of human being she is.Sellers, you want smart estate agents who know how to facilitate communications and unblock situations. AVOID the harassing/sabotaging type like Mandy White.

Elsie · 9 October 2022

Agent replied · 23 October 2024

We are sorry to hear of your experience, and would like to investigate further. Please email your details and any other information you can provide to socialmedia@savills.com.

5/5

Trustpilot

Thanks to Ruaraidh and Sandra. Angus Office

Huge thanks to Ruaraidh and Sandra in the Angus office. We had made the mistake of first trying a generic estate agency firm in order to potentially save some money in selling out property which simply resulted in two months of frustration and angst. Changing to Savills was transformational. At the first meeting it was clear that the knowledge and experience about how best to market our property and how be best to approach the sale was on a different level. The result was a feeling of confidence that we were in professional hands. The bonus of an early sale was obviously welcome.

Jim · 7 October 2022

Agent replied · 23 October 2024

Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best and really appreciate your kind words.Regards, Savills Angus team

5/5

Trustpilot

TESSA THE SUPER STAR

Savills were an amazing agent to deal with, especially our super star agent Tessa. From first dealing with Tessa it was easy. We had a long, and difficult sale but Tessa was patient, persistent and more than anything positive. She was incredible at communicating on all aspects (she set up an WhatsApp group which was perfect) she offered guidance and advice when needed. Out of all agents we have ever dealt with she was the most humble, friendliest and also relatable (where similar ages so maybe that’s why). She also came to see us on the day of completion, ensured everything was as it should be. She was FANTASTIC, I couldn’t recommend her highly enough.

Sarah · 7 October 2022

Agent replied · 23 October 2024

Thank you for your lovely review. It was a real pleasure being able to help you and wish you all the best for the future.Regards,Tessa

5/5

Trustpilot

Ritesh Gopaul is the best

Ritesh Gopaul is the best person I've worked with in property management. He is always super responsive, eager to help and actually solves my problems. I trust that he's always doing all that he can to assist me and I appreciate his patience and friendliness. Thanks Ritesh!

Ilayda · 12 November 2024

Agent replied · 23 November 2024

Feedback is an invaluable reminder of the things that are important to our clients, Ilayda. So thank you for taking the time to review our performance. I am delighted your experience of Savills is such a positive one.

5/5

Trustpilot

Great experience with Savills Stamford

We had a very successful and enjoyable experience working with Victoria, Charlotte and the whole Savills Stamford team in the sale of our home. They did an excellent job from the start with pricing, marketing, coordinating viewings and, very soon after, managing the bidding process. Once we had accepted an offer, Victoria and the team worked very hard to manage the process to exchange and completion, diligently following up with the buyer's agent and solicitor to ensure that the chain was moving and working closely and cooperatively with our solicitor when needed. Everyone at Savills was friendly & professional. We highly recommend Victoria and Savills Stamford to anyone looking to sell their property.

Erik · 18 September 2022

Agent replied · 23 October 2024

Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met/exceeded your expectations, and it was a pleasure to work with you.Regards,Victoria, Charlotte & Savills Stamford

5/5

Trustpilot

Super Team Work

I have been involved with the sale of my late brother's property in New Malden, Surrey. Due to the distance from where I live (East Yorkshire) I needed to choose a company for the sale who could be relied on.Dan Miller and his team were amazing, stepping far above their expected requirements in selling the property. I was kept up to date on all aspects of the sale at all times. It made the whole process a lot easier than I had thought possible and I am so very grateful to them.If giving a mark out of ten, it would have to be twenty! Many thanks to a great team. 20/10

H · 9 September 2022

Agent replied · 23 October 2024

Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalfRegards,Dan & Savills Wimbledon

5/5

Google

Mike Lillitou at Amersham Savills has been amazing from start to finish. He was always really flexible on viewing times to work around our work commitments and weekends as well as always being punctual. The purchase of our new home was so smooth and Mike really had a hand in that along with letting us in on numerous occasions to measure up etc. Currently happily writing this in our new home, can’t recommend Mike and Amersham Savills enough!

India · 11 November 2022

Agent replied · 10 November 2024

Dear India, Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home. Paul Jarman, Head of Home Counties

5/5

Google

Selling our much loved home was something I was honestly dreading. But Gemma Testa at Savilles could not have the experience any easier. She was so efficient and fast and most importantly honest, transparent and kind. Nothing was too much and she made the whole process so much better than I expected.

Lucy · 5 October 2026

5/5

Google

We had an excellent service from Claire and the team at Savilles. Claire is very experienced and it shows - she was proactive and always looking to make sure things went smoothly, professional and extremely knowledgeable. Would highly recommend her services to anyone buying or selling a property.

Jenny · 11 October 2024

Agent replied · 10 November 2024

Dear Jenny. Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one. Paul Jarman, Head of Home Counties

5/5

Trustpilot

Sale of flat

I recently exchanged on the sale of my flat with the assistance of savills mayfair with the help of Claire Reynolds who is head of that office and Kitty Halley also from that office. Kitty was my point person and Claire was always there to assist me as well should I need some re assurance. Having this "team" with me was very calming and efficient - and I can say that the team were faultless and I have been working in the property world for many years as an advisor to clients so that is saying something. As my day to day contact I found Kitty to be :Efficient Compassionate Always available and if not able to answer would always call me back Honest and she had the ability to tell me as things were rather than say what I may have wanted to hear Extremely hard working In short I'm not sure I could ask for more from the whole agency experience - Kitty was a tremendous person to have on my side and I would not hesitate to recommend her to anyone. Perfect service !

RR · 15 August 2022

Agent replied · 23 October 2024

Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.Regards,Kitty and Claire

5/5

Trustpilot

Sam Ing - Performance Review

Sam Ing was a very good rep, did an amazing job following up with the landlord, and catered to all my needs and requests. I answered the majority of my calls on the spot and all my questions.I would definitely recommend him for future businesses 100%.

Ruy · 5 November 2024

Agent replied · 23 November 2024

Thank you so much for your review, Ruy. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

V professional service

Mary from Savills was incredibly helpful and responsive throughout the process and we couldn't recommend her and the Savills team more highly.

Nick · 14 September 2026

Agent replied · 10 October 2026

Thank you so much for your review, Nick. It's much appreciated. If you need anything further please don't hesitate to contact us.

5/5

Trustpilot

We are extremely lucky to have worked…

We are extremely lucky to have worked with Ms. Sue Trybus as our estate agent. She is very professional and hardworking- we appreciate it greatly. She even sometimes emailed us very early in the morning and late at night to help us. She put a lot attention to detail and communicates with vendors effectively- she has also given us very helpful advice.Overall, we are very happy due to the service which Ms. Sue Trybus has provided for us. Ms. Sue Trybus is my highest recommendation.

Dr.Shokri · 14 June 2022

Agent replied · 23 October 2024

Thank you very much for such a kind review, it was a pleasure to work with you and wish you all the best for the future.Regards,Sue

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