Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe house we have rented through the…
The house we have rented through the Parsons Green office has been a great experience from the beginning. We haven’t rented in a number of years but are doing so while renovating our own house. The property is managed by Hamptons through the help and expertise of Danish at their property management. Everything issue is dealt with efficiently and politely through Danish making our lives so much easier! I can trust that it will be done always, thank you Danish.
Claire · 4 October 2025
★★★★★ 5/5
TrustpilotGreat Property Management
Great experience with Hamptons and our property manger Danish Ashraf. We’ve been renting for years and have dealt with quite a few property managers, but this was by far the best experience we’ve had. Danish was always incredibly responsive, quick to resolve any issues that came up, and consistently friendly and professional throughout our tenancy.
Ellie · 22 April 2026
★★★★★ 5/5
TrustpilotIncredibly happy with Hamptons Balham
We have been incredibly happy with our experience of selling our house through Hamptons Balham. Tom and Jack were the main estate agents we worked with. Also loved their photographer Bo who spent over an hour and a half getting excellent photos and a detailed floor plan (a lot of estate agencies won’t spend that type of money and time on the house marketing). Davina was also fab.
Rowina · 23 December 2025
★★★★★ 5/5
TrustpilotJuan Elkington
Juan Elkington, based at the Maidenhead office has been an excellent Property Manager: professional, approachable, and highly responsive. He communicates clearly, deals with issues promptly, and makes everything as straightforward as possible. A pleasure to work with and a real asset to the team."
G · 5 October 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear about your positive experience with Juan and the Maidenhead Property Management team. Providing a professional, responsive and approachable service is incredibly important to us, and it's fantastic to know that Juan's clear communication and prompt handling of matters have made managing your property as straightforward as possible.
Your kind words about Juan being a real asset to the team are greatly appreciated, and we will be sure to share your feedback with him and his colleagues.
Thank you again for your recommendation and for choosing Hamptons.
★★★★★ 5/5
TrustpilotHamptons have been the letting and…
Hamptons have been the letting and managing agent for our studio flat in Kensington for 17 years, they have always been very focused, helpful and attentive. They have overseen the change over of tenants smoothly and swiftly, as well as any re-decorating and building works. I cannot rate the service too highly especially the staff who are currently managing the flat for us at the moment.
Frances · 7 May 2026
Agent replied · 22 June 2026
Thank you for your lovely review.
We are so pleased to hear that you were satisfied with the service you received. Providing a professional and positive experience for our clients is extremely important to us, so it is always encouraging to receive such kind feedback.
Your comments are very much appreciated and will be shared with the team.
Thank you again for taking the time to leave your review.
★★★★★ 5/5
TrustpilotProperty management
Hamptons have been acting for our let properties for several decades. They have always proved to be efficient, professional and competent. We are very comfortable in leaving our properties in their capable hands. Constance has been dealing with the day-to-day management and she is a delight to deal with. Thank you to both Constance and Hamptons.
Peter · 18 March 2026
★★★★★ 5/5
TrustpilotVery pleased
We’ve been renting a flat for over a year with Hamptons and I’m very pleased with the management. Any issues that have come up I was in direct contact with the property manager Patryk L. He would always respond promptly and was very thorough with getting issues resolved.
Andreina · 3 September 2026
Agent replied · 23 September 2026
Thank you for taking the time to leave such a fantastic review.
We are delighted to hear that you have enjoyed such a positive experience during your tenancy with Hamptons. It's especially pleasing to learn that Patryk has provided prompt, thorough and reliable support whenever issues have arisen.
Providing responsive property management and ensuring concerns are resolved efficiently are key priorities for us, so it is wonderful to know that Patryk's service has had such a positive impact on your experience over the past year.
We will be sure to pass your kind comments on to Patryk, who I know will be very pleased to receive this recognition.
Thank you again for your feedback and for choosing Hamptons.
★★★★★ 5/5
TrustpilotHamptons - Excellent Tenant Experience
Hamptons look after the rental property I have occupied for 4 years now. I mainly engage with Daniel, who is extremely responsive and and courteous, but I have to say that every touch point with Hamptons, from the initial viewing, to the contract, and the annual property checks has always been handled with a high degree of professionalism.
Michael · 26 June 2026
Agent replied · 23 September 2026
Thank you for taking the time to leave such a positive review.
We are delighted to hear that you have had such a consistently positive experience with Hamptons throughout your four-year tenancy. It is particularly pleasing to know that Daniel has been responsive, courteous, and supportive whenever you have needed assistance.
We are also grateful for your comments regarding the wider team and the professionalism shown throughout the tenancy, from your initial viewing and tenancy agreement through to the regular property inspections.
Your feedback is greatly appreciated
★★★★★ 5/5
Trustpilotrecently moved into a property
I have recently moved into a property managed by Hamptons, my property manager Danish Ashraf has been very attentive in helping address some minor issues at the property. Danish is always prompt in responding to emails and phone calls. I am very pleased with the service provided by Hamptons.
Virginia · 28 April 2026
★★★★★ 1/5
TrustpilotScam company they tried to scam me out…
Scam company they tried to scam me out of £250 for a deposit their staff member Gytis Petkauskas is very unprofessional and rude was harassing me to make a payment to their company then when payment was done tried to trick me to make a payment to a different company and not return my payment be very careful of these guys dodgy as hell he was quick to take my money but somehow doesn’t know how to use his phone when it comes to retuning my payment SCUM
Cameron · 18 July 2025
★★★★★ 5/5
TrustpilotApartment 5 West Wing SL4 3TD Windsor
We moved our property at SL4 3TD Apartment 5 West Wing at Windsor almost 1.5 years ago. The property is lovely and managed by Hamptons with excellent care. Of course, as everybody faces, we had some small issues. Whenever we contact our Property Manager Patryk, he solves problems with professionalism and responds to all questions/inquiries as soon as possible.
Mustafa · 2 June 2026
Agent replied · 22 June 2026
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear that you had a positive experience with our team. Providing excellent customer service is extremely important to us, so it is always rewarding to receive such positive feedback.
Your kind comments will be shared with the team, who will be pleased to know that their efforts have been appreciated.
Thank you again for your review and for choosing Hamptons.
★★★★★ 5/5
TrustpilotVery efficient
Very efficient and responsive to requests from our tenants and sourcing the correct tradesmen to sort issues in a quick and timely manner and at a competitive cost.
Particular mention to Mandy and Patryk who are superb
Anna · 30 September 2026
Agent replied · 10 October 2026
Thank you for your kind review.
We're delighted to hear that you have found our service efficient, responsive and reliable. Providing prompt support for both landlords and tenants, while sourcing trusted contractors who deliver quality work at a competitive cost, is something we work hard to achieve, so it's wonderful to know this has been reflected in your experience.
A special thank you for recognising Mandy and Patryk. They will be absolutely delighted to hear your feedback and to know their hard work, dedication and attention to detail have made such a positive difference.
We truly appreciate your support and thank you for taking the time to share your experience.
★★★★★ 5/5
TrustpilotA Positive Experience as a Tenant
For many years I continue to have a positive experience with Hamptons. My property manager (Danish Ashraf) has always been responsive, professional, and helpful, particularly when recently dealing with a leak and arranging the replacement of a boiler and shower. Communication has been excellent throughout, and I would happily recommend their property management services.
Emel · 1 June 2026
Agent replied · 22 June 2026
Thank you for your kind review.
We are delighted that you had a positive experience with us and appreciate you taking the time to share your feedback. It is always rewarding to hear when our team's efforts have made a difference and delivered the level of service we strive to provide.
Your comments are greatly appreciated and will be shared with the team.
Thank you again for your valued feedback.
★★★★★ 5/5
TrustpilotThe very fast and efficient response I…
The very fast and efficient response I got from Max Barnes when my boiler broke down leaving me with no hot water or heating was first class. Max was quick to act and to keep me informed of what was happening with the repair. Great service.
Ian · 17 March 2026
★★★★★ 5/5
TrustpilotBrilliant Service Throughout
We worked with Mel, Callum, James and the team at Hamptons to sell our house in Dulwich. Despite the market being a bit slow at the time, their access to high quality buyers ensure a quick sale at the price we wanted.
Dodd · 17 April 2026
★★★★★ 1/5
TrustpilotHamptons Letting Agents APALLING
Hamptons Letting Agents are absolutely apalling. Our entire 4 year tenancy was a struggle, with Hamptons being endlessly inefficient at resolving any issues, particularly in regards to property maintenance and upkeep. Eventually we were unceremoniously told we had to leave the property unexpectedly as the landlord was selling, in a very rude and blunt manner with no sympathy or empathy for the fact that they were removing someone's home from under them, completely without warning. To make it worse, the return of the deposit has been a nightmare from start to... well I'm not sure it will ever finish. We've chased continuously from the end of tenancy and it has now been 2 months and still no return. The deductions listed are utterly absurd (95% of the deposit), with absolutely no acknowledgement of fair wear and tear, the numbers clearly plucked out of the air (£60 for a £5 polyfilla job for example, and an attempt to charge us for an issue which is clearly visible in an image of the property from 11 years ago) and a blatant disregard for rental standard and wear and tear. in addition to this, 2 months later and the landlord is randomly creating issues to add on to the deductions, which were not present at check out nor previously mentioned. Whenever we request the money back or ask that the return of the deposit be treated with some sense of priority or urgency we are simply told "There is no legal timeframe in which we need to return the deposit." We have now instigated the TDS dispute service as at least we will have the legal time frame Hamptons are so concerned about. Absolutely unbelievable, if you have any choice in the matter, do everything you can not to rent with Hamptons. I extend this advice to landlords too, if you want happy tenants and positive recommendations - choose someone else.
Laurie · 3 July 2023
Agent replied · 27 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
TrustpilotExcellent Property Manager.
David Whiting has been the Property Manager looking after both my Tenanted Properties for the last 10 years and over that time has provided a friendly efficient service. Nothing is too much trouble and problems are solved quickly and without fuss.
Mr · 22 March 2026
★★★★★ 5/5
TrustpilotDena is a great Property Manager
Dena is my current contact and Property Manager at Hamptons, and she has been extremely professional and a pleasure to deal with. She has been very helpful in assisting with recent parking issues and in resolving ongoing problems with unauthorised vehicles.
Zai · 20 March 2026
★★★★★ 5/5
TrustpilotVery good service
Daniel Johnson [Hampton's St Alban's] has been intrepid in following up a number of difficult challenges arising from the rental of our flat. He is committed to helping both property owner and tenant resolve differences and move on to successful outcomes. Daniel is polite and professional. I can fully recommend his work and the work of his company.
Liz · 13 October 2025
★★★★★ 5/5
TrustpilotQuality of Service
Hamptons manage two properties on my behalf and have done for many years .. I have never considered changing primarily because of the personal service I receive. . Nicola and Charlotte and previously Jacqui in the Beaconsfield Office have been excellent . Harjeet does an outstanding job taking care of the properties on my behalf. Very much appreciated
Client · 9 October 2026
★★★★★ 5/5
TrustpilotThe letting team at Hamptons in Maidenhead
The letting team at Hamptons in Maidenhead have managed our rental property for over 10 years. The service has always been excellent. Harjeet Kaur was our Property Manager for many years and was excellent in every way, proactive, efficient, responsible and responsive. Thank you. Paul
Paul · 19 January 2026
★★★★★ 4/5
TrustpilotMya is a great property manager
Mya is a great property manager. She has been attending to my matters for years now & proven to attentive. She is prompt with her replies, humble and does her best. She deserves a promotion!
Wong · 8 April 2026
★★★★★ 1/5
TrustpilotIts messed up!
They've reached out to me and I would still like to give them a 1 star review. Victoria Beckett is in charge of the Kingston location and exchanging emails with her. I need them to prove that the Check in report is got photos from before we moved in if they are going to compare it for deduction of deposit. When I make a point with these people, they always tend not to answer. I just want to know how recent the photos are in the check in report. They know I have been ill and we have stated there are valuables in the flat and would not like to have viewings. But they still argue, even with email as proof - stating its been misunderstandings. Not very good customer service skills with that. And accusing us saying that Hamptons doesn't have under-handed tactics. But if they didn't, why did they bother to hide the cracks in the walls with previous tenants furniture/things to begin with? Then saying those damages are now made by us. Not good enough!
T · 28 February 2023
Agent replied · 27 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
TrustpilotOur property is managed by Patryk in a…
Our property is managed by Patryk in a very professional manner. Whenever there is an issue he is always there to help and do his best to get things solved.
Laman · 20 August 2026
Agent replied · 23 September 2026
Thank you for taking the time to leave a review.
We are delighted to hear about your positive experience with Patryk. Providing professional support and being available to assist when issues arise are qualities we greatly value, so it is wonderful to know that his efforts have made a positive difference to your experience.
We will be sure to share your kind feedback with Patryk, who I am sure will be pleased to receive your recognition.
Thank you again for your comments and for choosing Hamptons.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
