Every review we hold for the Broxbourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy son rented a flat through Kavanagh Properties for the past two years. Any issues we have had with repairs or maintenance have been dealt with immediately by Marina and her team. I cannot fault the communication and response times. Marina and her staff have been a pleasure to deal with.
Sarah · 19 June 2025
Agent replied · 17 October 2025
Thank you kindly for your 5 STAR review Sarah regarding your experience with KAVANAGH PROPERTIES as this helps us to continue to strive to provide the best level of service to our clients knowing that we were able to achieve that for you. Best wishes
★★★★★ 5/5
GoogleI have just rented out my flat with Kavanagh Properties, and I couldn’t be more pleased with their service. All members of the team were very responsive and worked hard to secure a suitable tenancy. They clearly follow all legal regulations and have an excellent understanding of the rental process. I highly recommend them to anyone looking for a reliable and professional letting agency.
Pixie · 14 October 2025
Agent replied · 17 October 2025
We at KAVANAGH PROPERTIES are delighted to here of your 5 STAR experience you have had with us. We continue to work hard to satisfy clients like you and we thank you kindly PIXIE, for your great comment.
★★★★★ 5/5
GoogleSimply superb company to deal with. Marina is the kindest and most helpful person I’ve dealt with, very efficient and gets things done promptly. Tbf all of the staff there are ace. Most definitely recommend.
Ali · 4 November 2024
Agent replied · 11 November 2024
Thank you greatly Ali for your comments and approval in us and thank you for your continued loyal support. Greatly appreciate your review.
★★★★★ 5/5
GoogleValley Residentials have been managing our property for the better part of seven years and I can honestly say they have always giving excellent services both to us as landlords and also to our tenants. Their client services, thoroughness, attention to details are exemplary. Great team in Walthamcross led by Marina. I recommend them and hope they sustain this excellent way of working with both Landlords and tenants. Well done Team VR!
KennyBola · 4 November 2024
Agent replied · 11 November 2024
Kenny, we very much welcome and truly appreciate your trust and belief in our company and most important of all, we thank you for your continued support in allowing us to serve you with our service.
★★★★★ 5/5
GoogleI can highly recommend Kavanagh Properties Ltd to anyone looking for a reliable and professional letting agent. Marina’s dedication to customer service truly sets her apart. She is always responsive, knowledgeable, and goes above and beyond to ensure a smooth and hassle-free experience.
Mark · 9 March 2025
★★★★★ 5/5
GoogleI have been a landlord with Kavanagh Properties (formally Valley Residential) for 15 years. In the early days I dealt with the owner and more recently with Marina and very recently with Cher. I can honestly say that all of them have made the experience of being a landlord with its challenges a much less stressful experience for which I thank them. I highly recommend this company
David · 4 November 2024
Agent replied · 11 November 2024
Many thanks indeed David for your support and loyalty in us, it continues to be a pleasure dealing with you for all these years and your trust in us, is immensely appreciated.
★★★★★ 5/5
GoogleBeen with Kavanagh Properties for 3 year now they have always helped me when I’ve needed them very supportive the staff are very nice and polite I would definitely highly recommend
Casey · 19 June 2025
Agent replied · 17 October 2025
Thank you kindly for your 5 star review Casey, we very much welcome your opinion and feed back and we love been able to continue to provide you with your needs.
★★★★★ 1/5
GoogleDo not ever use their services, they don't care about their tenants at all. The properties they rent out are mainly properties which are collapsing and filled with problems and defects, and when something malfunctions they never pick up the phone, they answer when ever they feel like, don't read or respond to their messages or emails in days. If I could I would give them minus 5 stars but, Google doesn't offer that function for rating. In general to avoid unwanted headaches and financial damage, stay away from them as a letting agent
Peter · 24 October 2022
Agent replied · 23 October 2024
THANK YOU FOR THE COMMENTS YOU HAVE POSTED PETER, HOWEVER, THE NEGATIVE, PERSONAL LAMENTING AND DEFAMATORY COMMENTS YOU HAVE POSTED ON OUR PAGE IS UNFAIR, INCORRECT AND VERY DETRIMENTAL TO OUR COMPANY AS, YOUR BAD EXPERIENCE AND GRIEVIENCE, WAS WITH THE LANDLORD YOU RENTED THE PROPERTY FROM AND NOT WITH OUR COMPANY. OUR INVESTIGATION CONCLUDES THAT AFTER SEVERAL MONTHS OF YOU LIVING IN THE PROPERTY, YOUR LANDLORD REQUIRED YOU TO MOVE OUT AS THERE WAS A MAJOR FLOOD WHICH REQUIRED YOUR LANDLORD TO CARRY OUT MAJOR REPAIRS. OUR COMPANY NEGOTIATED TIRELESSLY, A SUBSTANTIAL COMPENSATION PACKAGE FOR YOU WHICH YOU ACCEPTED AND AGREED IN GOOD FAITH EVEN THOUGH OUR COMPANY HAD NO DIRECT INVOLVEMENT IN THE PROPERTY, FURTHERMORE, WE UNDERSTAND THAT YOU ARE ALSO CURRENTLY TALKING DIRECTLY TO YOUR PREVIOUS LANDLORD REGARDING ADDITIONAL COMPENSATION, WITH THIS IN MIND AND YOUR ONGOING ISSUES YOU HAVE DIRECTLY WITH THE OWNER OF THE PROPERTY AND LIGHT OF THE POINTS WE HAVE DRAWN TO YOUR ATTENTION, WE KINDLY ASK YOU TO EITHER AMMEND OR WITHDRAW YOUR DETRIMENTAL AND DEFAMATORY COMMENTS YOU HAVE POSTED ON OUR PAGE AGAINST OUR COMPANY .
★★★★★ 5/5
GoogleI've been working with Valley Residentials for several years now to help maintain their properties and they are excellent. Not only are they a joy to work for but they always make the effort to keep the properties in their care well maintained with happy tenants!
Alex · 4 November 2024
Agent replied · 11 November 2024
Many thanks Alex for your wonderful comments, as a company, we too can say It is a great pleasure having to work with you and thank you again, for a great service you provide us with.
★★★★★ 5/5
GoogleThe process was not delayed at all and the house is very neat. We love it
Damikem · 17 September 2025
Agent replied · 17 October 2025
Thank you for your 5 STARS Damikem and sharing your great experience when dealing with Kavanagh Properties.
★★★★★ 5/5
GoogleWe've been working with Kavanagh Properties for over a year. Marina provides quick solutions to our issues. Overall, I'm very satisfied with their services!
Emre · 19 June 2025
Agent replied · 17 October 2025
Thank you very much indeed for your 5 STAR REVIEW from all at the team at kavanagh properties. Your support is much valued.
★★★★★ 5/5
GoogleExcellent company staff very helpful and friendly would definitely recommend to anyone
Lisa · 17 September 2025
Agent replied · 17 October 2025
We are extremely delighted to have been able to assist you in finding your ideal home. We thank you kindly for your 5 STAR review Lisa
★★★★★ 5/5
GoogleBrilliant staff !! Gave me everything I needed to start my tenancy, wonderful experience!!
Olivia · 16 August 2025
Agent replied · 17 October 2025
Many thanks for the wonderful experience you have had securing your new property with Kavanagh Properties and thank you kindly for your 5 STAR REVIEW Olivia
★★★★★ 5/5
GoogleHave been using Kavanagh Properties (formally Valley Residential) for around 7 years now. Jimmy & his team are always very professional and helpful. Wouldn't use anybody else!
Francesca · 18 October 2024
Agent replied · 23 October 2024
Many thanks Francesca, your continued support is what makes our company successful.
★★★★★ 5/5
GoogleVery good service always obliging especially marina
Niall · 22 June 2025
Agent replied · 17 October 2025
An enormous thank you to you Niall for your 5 star review in our company. We are so grateful and delighted in your continued support in our company over the many years you have entrusted us in dealing with your properties. We thank you once again Niall, for your support.
★★★★★ 5/5
GoogleGreat service any advice when ever needed. !!
Chris · 7 June 2025
Agent replied · 23 October 2024
Thanks so much Chris for your continued support in our company
★★★★★ 5/5
GoogleFantastic agency that I have been renting from for just over 2 years now. Lovely staff and always sort out any problems straight away! Would totally recommend to any tenants or landlords who are thinking of using this agency!
Lisa · 7 June 2025
★★★★★ 5/5
GoogleI have had the pleasure in dealing with Valley Residentials for the last few years and their service is excellent. Emma, Jimmy and the team are honest, friendly, helpful and professional. I would not hesitate to recommend them to anyone looking to rent or sell their property. 10 out of 10.
Tony · 25 October 2018
★★★★★ 5/5
GoogleIve been with Valley Residentials for the past 25 years and as always a great service.
Lui · 4 November 2024
Agent replied · 11 November 2024
We are ever so grateful Lui for entrusting us in managing your properties for all these years. It is truly a wonderful pleasure and honour to be able to serve you. Thank you
★★★★★ 5/5
GoogleMarina has always been very helpful and taken care of myself and my properties over the years.
David · 17 October 2024
Agent replied · 23 October 2024
Thank you very much David for your positive feedback and its good to hear from a long standing loyal client who has been supporting us.
★★★★★ 5/5
GoogleGreat agents. Pleasure to deal with.
John · 4 November 2024
Agent replied · 11 November 2024
Thanks for your approval John, great hearing from our great tenants👍 …
★★★★★ 5/5
GoogleMy overall experience is satisfactory and I appreciate your responsiveness whenever issues comes up
Esther · 16 April 2025
★★★★★ 5/5
GoogleWhat a friendly and helpfull estate agent, they where the most welcoming out the lot, always kept me updated with everything, hats off to the girls at Valley Residentials in Cheshunt,
Ali · 24 October 2021
Agent replied · 23 October 2024
We thank you so kindly for your wonderful comments. Providing helpful, friendly and a great service is a passionate standard for us which we can only produce from comments like yours. Many thanks once again.
From the Director
★★★★★ 1/5
GoogleNot good really. Lots of AD on their website but when you call ooooo sorry that's not available. If it isn't available why still advertise!!!! . Missed leading
Yalcin · 24 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
