Trusted Agent profile · Broxbourne

Reynolds Salter Broxbourne reviews

★★★★★ Great

228 reviews across 2 platforms

25a High Road, Broxbourne, EN10 7HX

Reynolds Salter's office in Broxbourne, at 25a High Road, is rated 4.4 out of 5 across 228 reviews on two platforms, including 186 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

186

Reviews on Google

This office

Trustpilot logo

42

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Reynolds Salter, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Broxbourne office, from every platform, shown as written. First names only.

5/5

Google

We have just sold a family property through Kings, it was not a straightforward sale, however Kings helped us navigate through all the complexity of this sale and kept us informed all the way through Just wanted to say a massive thank you to Issac who was always there for advice when needed

Andy · 29 December 2023

Agent replied · 25 August 2024

Hello Andy Thank you for taking the time to leave your 5 star review. Great to hear your experience with our Enfield Town office has been a positive one. Kind Regards All the team at Kings Group, Enfield Town

5/5

Google

I would give Robyn Birchenall 10 stars if I could. The reason why outstanding customer service. I have used kings letting for the last 6 plus years for my flat My last tenant left due to rent arrears Robyn went above and beyond to keep me updated With the new process for my new tentants. Every process of contracts etc very prompt answered all my questions. I also dealt with James Cecil.from the enfield branch James in person dealt brilliantly with getting a super quick turn around 1week Getting my new tenants in.got contractors in to paint and clear out old stuff out. Keeping me informed by phone and email. While I was away on holiday nothing was too much advised me with every thing that happening. I would also give James 10 stars Both James and Robyn are a credit to kings. Thank you James Cecil and Robyn Birchenall

DmonicDel · 26 August 2020

Agent replied · 25 August 2024

Hello Thank you for taking time to leave our office with a review. It is greatly appreciated and we will ensure all reviews are carefully monitored and full staff training is given to keep our standards high so we can deliver the best customer service to all our valued clients. Kind Regards.

5/5

Google

An absolute pleasure to work with! Such a professional and efficient team. Georgia Houghton is a star! Great industry knowledge with a calm and collected manner. Purchasing a property through Kings in Enfield Town was effortless and stress free which is paramount during an otherwise stressful process. In addition to Georgia, I would like to extend my thanks to Issac Rose and his team.PositiveResponsiveness, Professionalism

Georgio · 26 August 2022

Agent replied · 25 August 2024

Hello Georgio Thank you so much for your lovely words in your review. It was a pleasure working with you and it is great to hear we were able to make the process as stress free and as smooth as possible for you. Kind Regards All the team at Kings Group, Enfield Town

5/5

Google

I wanted to give Ali a review, which I normally never do. Ali was attentive, knowledgeable, and authentic. He answered my questions directly which I appreciate and whilst the property was not a perfect match for me, he spent the time to find out what I was looking for. He was great!

Ella · 26 August 2023

Agent replied · 25 August 2024

Hello Ella Thank you for your lovely words in your review. Great to hear your experience with our Enfield Town branch has been a positive one. Kind Regards All the team at Kings Group, Enfield Town

5/5

Google

Excellent service, polite helpful and nothing too much trouble to help the customer making the customer feel stress free. Everything very well explained to the last detail. A special thank you to Georgia for what she has done for myself and my husband and for making us feel so calm with everything. I would very highly recommend Georgia to anyone wishing to buy/sell. Thank you so much for your service!

Karen · 26 August 2021

Agent replied · 25 August 2024

Hello Karen Thank you so much for taking the time to post such a lovely review . The team really appreciate it . Thank you for being such a great client to work with Kind Regards All the team at Kings Group, Enfield Town

5/5

Google

Very pleased with Mesut, i had a mortgage offer declined with another brocker and my friend recommended Mesut, well I'm not going to say much but i got new mortgage offer with Mesut and i got a flat, very professional, can't recommend him enough, thanks Mesut for everything you've done.

MAR · 25 March 2025

5/5

Google

Very positive experience with Kings. I cannot speak highly enough about Isaac the branch manager. He went above and beyond every single day for us considering our situation was very difficult. I would definitely recommend Kings.

Antonio · 26 June 2024

Agent replied · 25 August 2024

Hello Antonio Thank you for your kind words in your review. It has been a pleasure working with you, thank you for being a great client to work with. Kind Regards All the team at Kings Group, Enfield Town

5/5

Google

We would just like to thank all the staff at Kings in Enfield as they have been so helpful and professional throughout the sale of our house. We would highly recommend Kings to anyone who is thinking about selling their property as they really are the best. Thank you again.

Valerie · 26 August 2023

Agent replied · 25 August 2024

Hello Valerie Thank you for taking the time to leave your fantastic review. Your 5 star feedback is greatly appreciated. Kind Regards All the team at Kings Group, Enfield Town

5/5

Google

10/10 Georgia and Issac were both extremely helpful and professional. Georgia keep me updated throughout the process and is great at what she does. Highly recommend!

Bas · 6 November 2024

Agent replied · 11 November 2024

Hello Bas Thank you so much for your 5 star feedback. It was a pleasure working with you. Kind Regards All the team at Kings Group, Enfield Town

5/5

Google

Exceptional Service from a Top-Notch Mortgage Broker and Estate Agent I recently had the pleasure of working with a phenomenal mortgage broker Mesut and Isaac who went above and beyond to assist me throughout the entire home buying process. Their exceptional service, professionalism, and helpfulness truly made a significant difference in my experience. I cannot recommend them highly enough. From the very beginning, Mesut and Isaac demonstrated excellent communication skills. They were always prompt in responding to my queries and kept me informed at every step of the way. Their extensive knowledge and expertise in the real estate market were evident, as they provided valuable insights and guidance that helped me make informed decisions. They took the time to understand my specific needs and preferences, ensuring that the properties they presented to me aligned perfectly with my requirements. Their attention to detail and thoroughness in handling paperwork and documentation were commendable, saving me valuable time and effort. What truly sets this mortgage broker (Mesut ) is their willingness to go above and beyond to ensure customer satisfaction. They were always available to address any concerns or questions I had, providing personalized attention and support throughout the entire process. Their dedication and commitment to ensuring a positive outcome were truly remarkable. Throughout my interactions with the Mesut , I felt a strong sense of trust and transparency. They were honest and forthright about all aspects of the home buying process, ensuring that I had a clear understanding of the financial implications and potential risks involved. This level of transparency instilled confidence in me and allowed me to make well-informed decisions. I highly recommend their services to anyone in need of a reliable and trustworthy mortgage broker and estate agent.

Melisa · 26 July 2024

Agent replied · 25 August 2024

Hello Melisa Thank you so much for your lovely kind words in your review. Thank you for taking the time to share your experience at our Enfield Town Branch. The team really appreciate such positive feedback. Kind Regards All the team at Kings Group, Enfield Town

5/5

Google

Isaac and the team are some of the hardest working people I've ever had the pleasure of meeting. The team were with me all the way and never gave up on the sell. No matter how many times I'd call up with questions and asking for updates, they'd always be on the other end of the line. Thank you for everything Isaac, Georgia, Jose & Doug!

Luke · 26 August 2021

Agent replied · 25 October 2024

Hello Luke Thank you for your lovely words. It was a pleasure working for you, and we would like to also thank you for all your patience and assistance throughout the transaction. Kind Regards All the team at Kings Group, Enfield Town

1/5

Trustpilot

the worst estate agents ever I…

One of the worst estate agents ever I have dealt with, Asked for hundred documents and proof of savings which equal four times the amount of the annual rent amount and asking for guarantor who should be a home owner or have a British passport and all payslips then after pushing them they just followed the usual rules Besides after all of that, they gave me a room which I did not choose or opt for for a bloody expensive rent and while having Wi-Fi in the house they denied having it and I found out when checked online to purchase a one that the house already have a one

Customer · 3 September 2025

5/5

Google

I was impressed with the branch manager, Isaac, for his friendliness and professionalism. That prompted me to entrust Kings with the sale of my flat. Kings secured a buyer within the first month.Through a lengthy and frustrated sale by a first time buyer, Georgia handled it brilliantly. She is patient, persistent and always available on call. She helped me when I was ready to give up. Happy to say, completion was finalised two weeks ago. I have no hesitation in recommending Kings to family and friends.

L · 26 June 2024

Agent replied · 25 August 2024

Hello L Yau Thank you for your lovely words in your review. It was a pleasure working for you, and we would like to also thank you for all your patience and assistance throughout the sale. Kind Regards All the team at Kings Group, Enfield Town

5/5

Google

Mesut the Mortgage broker there is excellent. Very knowledgeable and very professional too. Easy to get in contact with and the whole process was straightforward. The estate agents are really good too but brought my property else where

Junik · 4 December 2025

Agent replied · 25 December 2025

Hello Junik It was a pleasure working for you, and Mesut would like to also thank you for all your patience and assistance. We look forward to working with you again in the future. Wishing you all the best and thank you for your Kind Words from Mesut and The Team

5/5

Google

Would definitely recommend using Mesut as a mortgage broker. I went to 3 brokers who were unable to assist me with getting a mortgage. Mesut was able to find me a lender, and was with me every step of the way until completion. Would definitely recommend.

Ali · 26 August 2023

Agent replied · 25 August 2024

Hello Ali Thank you for your 5 star review. Great to hear your experience at our Enfield Town branch has been a positive one. Kind Regards All the team at Kings Group Enfield Town

5/5

Google

I was very impressed by the service provided by Kings Enfield, in particular Isaac and Valentin. They kept me regularly updated on how the sale was progressing, which I really appreciated. I would highly recommend Kings to anyone thinking of selling their property in Enfield.

Gavin · 26 August 2023

Agent replied · 25 August 2024

Hello Gavin Thank you for taking the time to leave the team your 5 star feedback, it is greatly appreciated. Kind Regards All the team at Kings Group, Enfield Town

5/5

Google

Elleisha and Sophie were incredibly efficient, friendly, and approachable in assisting us with finding suitable tenants. Thanks to their help, we quickly found a wonderful family. I highly recommend the King's service to other families

N · 28 March 2024

Agent replied · 25 August 2024

Hello, Thank you for taking the time to leave your 5 star review. All the team really appreciate your feedback. Kind Regards All the team at Kings Group, Enfield Town

5/5

Google

Great staff, always ready to help and easily contactable, especially Doug and Isaac on the sales side. Doug found us our dream house on the first day of viewings (he allowed us to view multiple properties in succession which really helped us to compare properties quickly). We are very happy with their service and would definitely recommend and use again in future.

Lianne · 26 August 2021

Agent replied · 25 August 2024

Hello Lianne Wow! What a fantastic review! Thank you so much. We are so pleased we were able to find you your dream home and make it as smooth as possible for you. Kind Regards All the team at Kings Group, Enfield Town

5/5

Google

I have recently rented my property out via Kings Enfield and have been very pleased with the entire process. Kings have a large clientele, my property was like gold dust with this management company and they excelled from start to finish. Elleisha and Sophie in particular have worked exceptionally hard to ensure it has all been a smooth process, they both found me the perfect tenants (so far so good) and have had fantastic communication with myself throughout. I have been a bit of a nightmare at times, asking endless questions, not accepting offers and making the process longer than it needed to be, but they never made me feel I was being a burden, and here we are today! Happy tenants and a happy landlord, thank you very much!

Abbie · 27 April 2024

Agent replied · 25 August 2024

Hello Abbie, Thank you for taking the time to leave your 5 star review. All the team really appreciate your feedback. Kind Regards All the team at Kings Group, Enfield Town

5/5

Google

The team was amazing. Highly recommended for any purchase. Mesut was very professional ⭐️ Doug was very helpful 👌 …

Enea · 11 November 2024

Agent replied · 11 December 2024

Hello Enea Thank you for taking the time to leave your positive review. It has been a pleasure working with you on your property purchase. Kind Regards All the team at Kings Group, Enfield Town

5/5

Google

Would highly recommend as they offered great mortgage advice, were efficient in fulfilling requests and communication throughout the brokering process was excellent

Lesley · 16 March 2026

Agent replied · 16 April 2026

Hello Lesley Thank you for taking the time to leave your positive review, your feedback is greatly appreciated. Kind Regards All the team at Kings Group, Enfield Town

5/5

Google

Mesut Soyel is so friendly, helpful and hospitable. Results oriented and problem solving person. I can suggest strongly anyone who wants to get a mortgage.

Emre · 26 July 2024

Agent replied · 25 August 2024

Hello Emre Thank you so much for your kind words in your review. It is greatly appreciated. Kind Regards All the team at Kings Group, Enfield Town

5/5

Google

What a pleasure to have worked with kings they were professional from start to finish a special mention to Isaac & Georgia who kept me updated and always responded to my queries in a timely manner thank you for everything the service you provided was brilliant would highly recommend using kings

Deborah · 26 August 2022

Agent replied · 25 August 2024

Hello Deborah Thank you so much for your lovely review. All the team really appreciate your positive feedback. Thank you for being a great client to work with. Kind Regards All the team at Kings Group, Enfield Town

4/5

Google

I sold my 2 bed flat with kings Enfield I dealt with Doug and Issac who were proffesional and friendly.Doug was attentive and accessable when we were looking for 3 bed houses to buy at the same time.Assurances were made and all went to plan from beginning to end. Thanks

Donal · 26 August 2022

Agent replied · 25 August 2024

Hello Donal Thank you for your positive review. It was a pleasure working with you on both the sale of your property and the search of your new home! Kind Regards All the team at Kings Group, Enfield Town

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Reynolds Salter's Google reviews

Questions about Reynolds Salter Broxbourne

Has Reynolds Salter won any awards?

Yes. In The Trusted Agent 2026 awards: Reynolds Salter, Broxbourne won Gold.

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