Evenbrook Birmingham reviews in Browns Green

★★★★★ 1/5

Google

Absolute worst! Do NOT live here! If you want to feel safe, respected and like you have a comfortable place to live - you won’t get that at Evenbrook. Customer service? What customer service more like selfish, greedy and prejudice landlords who don’t give a crap about tenants. They ignore emails and calls but their staff can always be seen on site walking around looking busy ??? They’re always trying to squeeze every penny out of you - your rent WILL INCREASE EVERY YEAR WITHOUT FAIL!!!!!!!!!!!!! Don’t even think about defending yourself or knowing your rights - they’ll make up an excuse EVERY TIME - I can’t wait to see how the new renters rights in 2025 will affect them - scum bags! Take this as a WARNING, as someone who lived there and is now THRIVING and has PEACE OF MIND. Run from Evenbrook.

Ashley · 17 March 2025

★★★★★ 5/5

Google

I'm very pleased with Evenbrook!! I was looking for a specific type of property and viewed a few on the complex. Lynne is a very good judge of character and knew the exactly property that would suit me and it sure does!! I absolutely love my apartment and have received many compliments on it. The processing time was very quick and easy. Moving in was also very swift and easy. I'm very happy with the management and safety of the complex. The only downside is that there are no lifts only steps which can make bringing larger items up a bit of a struggle however, it is a lovely, quiet area. I'm happy! Thank you Evenbrook

Ms · 15 June 2023

★★★★★ 1/5

Google

Terrible. Used to live in one of the new builds, could hear neighbours through the walls and even when the window was closed. Architecture is poor and not thoroughly thought out without poor quality windows. Even though we weren’t allowed to smoke in the building, people still did and you could smell it in the hallway. Admin team weren’t helpful and very dismissive borderline prejudice. If it’s your last option find something else.

Dee · 1 June 2023

★★★★★ 1/5

Google

BEWARE!!! Shocking discrimination by this letting agency. My applications since August 2024 were ignored, despite meeting all criteria. To test, I had friends apply with identical details but different names. Muslim and Asian names were rejected, while British-sounding names got immediate responses and calls. This blatant bias is unacceptable and shameful in 2024. Do better.

MkEngg · 15 January 2025

★★★★★ 5/5

Google

Just wanto say a massive thank you to evenbrook . Past 8 years has been a pleasure no issues or problems at all , john and he's maintenance team have been fantastic throughout the hole time me and my wife lived there any issue got sorted straight away unfortunately due to family getting bigger we had to move out besides that evenbrook 5 star all the way Thank you from Ramim & soniya

Ramz · 28 February 2025

★★★★★ 5/5

Google

Really don't know what all the negative reviews are about. I'm very lucky to be a tenant of Evenbrook I had some bad circumstances and had nowhere to live when they quickly moved me into a beautiful new build property for a good monthly price. They were really supportive and helpful and the staff are so friendly, they even plumbed my washing machine in for free and helped me get my keys out the bin when I accidentally dropped them in there haha. Very happy tenant!

Chloe · 28 May 2020

★★★★★ 1/5

Google

Some racist bastards of agents. I told them that I pay them the entire 6-month contract in advance, I work and my wife and I earn 2500 per month, the rent was 395 per month. and they refused us. He didn't give us a reason. but I'm sure they saw that we are Romanians and they are some racists. How can you not want the money for the whole contract in advance?? Don't go to them because they don't deserve it.

Iulian · 26 August 2019

★★★★★ 1/5

Google

BE AWARE - Racist, discriminative and unprofessional. Believe all the negative comments - I continue to experience it from them. I hate it here.

Elaine · 27 February 2025

★★★★★ 3/5

Google

I have been a tenant for a number of years. I have applied and emailed countless times when there is a vacancy for a larger flat and I never get a response. I am very disappointed considering the length of time I have lived here. I am an …

S · 14 April 2025

★★★★★ 5/5

Google

Thank you for the whole time we were renting, you were excellent! Whenever we needed any maintenance jobs, you as a company were there and handled everything so quickly and efficiently. Appreciate all your hard work & dedication to your tenants. Kind regards, Soniya. (Used to stay at Quorn house)

Soniya · 20 February 2025

★★★★★ 1/5

Google

Had to live in their property with no hot water in the kitchen, told them about it and they basically said "work with it" because they couldn't do anything about the plumbing from the hot water heater. They sold the estate to Ocasa and I had some maintenance with the water heater and was speaking to the engineer about living without hot water in the kitchen and they were disgusted by it and told me to report this to the new landlord (Ocasa). I had a water pump fitted and after 5 years living without it and being told by Evenbrook that they could not do anything, Ocasa fixed it within weeks. I use to get so annoyed and angry when Evenbrook had the AUDACITY to increase rent whilst tenants were living this way, Ocasa increased their rent this year and I welcomed it because everything is functioning as it should. Evenbrook regularly send communications with "without prejudice" because you cannot use any documents with this on in court. Evenbrook should not be looking after any properties, I wrote a google review of how bad they were when they were still owners of the estate and they actually emailed me privately to threaten me to take down the review. I'm glad I'm able to write this now that I know better and know that they could have done something about my water situation but didn't want to spend money whilst they gladly took my money. Grade A C***s.

Neymar · 28 April 2023

★★★★★ 5/5

Google

Lived there for a few years. Had some close friends living in the same place. We definitely recommend. Safe, clean, and they deal with any issues in a matter of hours.

Pavel · 15 July 2025

★★★★★ 1/5

Google

I have emailed 100 Times and No call back , No Slots for Viewings , No Number Availible so can contact what type of agency is this it only advertises and let people waiting forever!!!

Mk · 14 April 2025

★★★★★ 3/5

Google

Loved the fact that it was gated. But security just let us in no questions asked who we were visiting or why we were there. No point in having gates then. Needs more lighting especially at the back. Cars just waiting at the bottom. Its quite scary with young children.

Ayanna · 28 May 2021

★★★★★ 1/5

Google

I have emailed 100 Times and No call back , No Slots for Viewings , No Number Availible so can contact what type of agency is this it only advertises and let people waiting forever!!!

Mohsin · 27 December 2024

★★★★★ 1/5

Google

Shady company, they reject your application and without viable explanation, also they state they will not discuss any matters on why they rejected the application. BEWAREE

Liya · 14 April 2025

★★★★★ 1/5

Google

They do not pick up the phone whatsoever, and dont reply to emails. WOuld absolutely love to go in for one of their properties.

Ash · 14 April 2025

★★★★★ 5/5

Google

I moved here in April 2019 and since then this was one of my favourite places I have ever lived. The neighborhood is safe, as it is a private estate with gate operated entrance. The maintenance works are done as soon as possible, even the same day as there is onsite maintenance team; knowing this gives you a peace of mind. Flats are decent size, bright and clean, as well as all of the surroundings. The grass is cut regularly which gives this place a well maintained look. Some of the flats benefit in beautiful little balconies, some from big windows which allow plenty of light. Not more than 10 min walk to the Tesco / Cooperative shop and other family run businesses. Great transport link with bus 16 just outside of the estate or bus 11 a few minutes walk down the road. If you are looking for a place to live in Birmingham in safe neighborhood, inexpensive and cosy flats consider moving here.

Chad · 28 May 2020

★★★★★ 1/5

Google

They was promoting a job for a grounds maintenance labourer which I applied for and i had a call off James over the phone for a brief interview got offered to meet in person for a interview and had to find out over a WhatsApp message that they have put the job on hold but had no intention to call me to tell me but not only this I found out they took someone on and was lying to me so they told me false things with the situation of the job being on hold.

Jak · 29 May 2018

★★★★★ 1/5

Google

Worst experience ever! I moved into one of there flats in Bristol and found problems in the first couple of days. Broken heater, draught through windows , internal doors not closing. On top of all this the hot water had problems. The flat would regularly lose hot water. When this happened over a weekend there was NO engineer available. Which meant I had no hot water for many days at a time. Even during the week their maintenance contractor was so busy that he couldn't fit me in until a week later! They would not hire a external professional only to save them money and did not care that I only had cold water. This issue of the hot water continued during my stay and it was never properly fixed and Evenbrook estates didn't care and were only interested in their rent! The advice they gave was 'boil some water'! Like yeah that's not practical! Overall a bunch of cowboys in the rental market who don't care about their tenants.

M · 29 May 2017

★★★★★ 1/5

Google

Terrible letting housing agent. Racist, discriminative and unprofessional.The communication with them is substandard. They also advertise new build flats that ain't available. How these agents got the job is beyond me. Avoid this company like the plague. False advertising make beleive properties. Very unprofessional.

Micheal · 29 May 2019

★★★★★ 5/5

Google

Spent 6 months here in BrownsGreen. Excellent Management company. Looks after the grounds in the estate to a high standard. Maintainance crew are quick with resolving any issues with the property. The rent is cheap but the quality of the studios and apartments are simple but modern. Plenty of parking space. Very quiet area. Felt like an hotel experience. Without the room service.

Colin · 28 May 2021

★★★★★ 5/5

Google

This is nice place and properly maintained

Sachi · 14 April 2025

★★★★★ 3/5

Google

Shockingly bad "security" system, what is the point of gates and barriers of you simply let in anyone that presses the intercom without even speaking to them?

Andy · 28 May 2021