Trusted Agent profile
★★★★★
56 reviews across 3 platforms
37 High Street, Bromyard HR7 4AE
Flint and Cook's Bromyard office at 37 High Street is rated 3.9 out of 5 across 56 reviews on three platforms, including 33 Google reviews rated 4.1. Checked 9 October 2026.
Every review we hold for the Bromyard office, from every platform, shown as written. First names only.
5/5
GoogleAbout to complete on a property through Flint and Cook, lots of challenges to overcome, Sue made herself available to accompany me to the property several times. Thanks to Sue and the Bromyard team, really looking forward to moving into my new home
Hi Lena, hope all's going well. Do keep us informed on progress.
5/5
GoogleMy partner and I have just bought our very first house, with thanks to the team here in Bromyard. Sue especially has been prompt, professional and friendly in helping us acquire our new home! Very informative and you feel as if there’s no such thing as a dumb question, thank you Sue + team!
5/5
GoogleA fantastic and efficient service from all of the staff in this office. Emma ia a credit to the company and worked exceptionally hard to ensure we moved into our new hone before Christmas. If you want to sell your property in the Bromyard area, I can highly recommend them.
5/5
GoogleI had an outstanding service from Flnt and Cook in Bromyard. Sue, Emma and Debbie all supported me throughout the process and continually were in contact with me, responding to me so quickly and efficiently and they were chasing things when needed. They took the time to market my flat so beautifully and it sold within 2 days of being on the market. They are all so warm and friendly and they are the BEST estate agent in Bromyard by a million miles!
Pleasure dealing with you, thank you very much.
5/5
TrustpilotWe recently moved into a rental…
We recently moved into a rental property with flint and cook and were mainly dealing with James Garibbo at the Hereford branch.
1/5
GoogleSo unprofessional. A racist comment was made and when I complained about it, it was ignored. Rent was taken from my tenants on 20th december to avoid problems over Christmas, I didn't receive this until 3rd of January and only after I chased them repeatedly. I am still waiting for payment for my white goods that were in the property, this was arranged with a 3rd party by flint and cook.the way I was spoken to on a number of occasions was so uncalled for. They also kept a key after I explicitly told them that all keys were to be given to the tenants and this was withheldfrom them until I complained. I would never use this company and would certainly not recommend them at all.
5/5
FacebookI would definitely recommend Flint &Cook .Excellent service and advice From Jon and his team .Ours was a tricky sell due to a sudden bereavement and then going into lock down .However the guys at flint & Cook were compassionate and professional at all times.
Lovely feedback Sarah, thank you. We enjoyed working with you😀😀
5/5
FacebookI cannot recommend Jon and his team highly enough. A special shout out for Toni who went above and beyond to ensure a tricky chain didn’t fall through. Excellent professional people. If you want to sell your house then use Flint and Cook.
Thank you Donna, I'm just so pleased that all worked out! We all hope you will be very happy in your new home 🏠
5/5
TrustpilotHad my journey of buying my first…
Had my journey of buying my first house.Outstanding service from Kate and the team at flint and cook in Hereford. Thank you for all your help.
5/5
TrustpilotOutstanding service from Kate and the…
Outstanding service from Kate and the team at flint and cook in Hereford. Thank you for all your help and securing our dream home. High recommend
5/5
GoogleWe’ve just sold a property through Flint and Cook in Bromyard.Sue Turner was very supportive and helpful and kept us updated throughout. I would recommend them 100%. Thank you Sue!!
5/5
GoogleThe service we have received from Sue has been brilliant only one week from the time our house went on the market to selling, cheers Sue 😘 …
5/5
GoogleWe have just purchased our first home through Flint and Cook and Sue has been nothing but helpful. Thank you so much!!
5/5
FacebookPurchased a property through flint and cook, can’t recommend highly enough they communicated very well all the way through the purchase keeping us upto date with how things were going, Kate who works there was amazing all the way through
5/5
GoogleVery positive, friendly, caring and helpful Estate Agents. Would definitely recommend! Thank you so much for all of your help with my purchase :)
Lovely to help you get your first home. Hope you enjoy being in Bromyard.
1/5
TrustpilotThe worst estate event we’ve dealt…
The worst estate event we’ve dealt with. Whenever we called to view a house they fobbed us off every time and said they were so busy they barely had any availability to do showings. We were in a proceedable position. It’s almost like they don’t want to sell the houses?
1/5
TrustpilotWould not recommend this firm
Would not recommend this firm. Initially they produced good sales material. Our house sold within three days which could mean it was under valued. They told us our buyer was ready to proceed as her buyer had his mortgage and cash in place. They made no attempt to verify this or chase matters up. They told us it was not their job . As a result we missed the stamp duty holiday. Matters turned even worse and became more protracted to our financial loss. Exchange and completion took place within two days which caused more problems. Their fee was not justified
5/5
Google(Bromyard office) Excellent. Couldn't have been more professional and helpful. First class advice saved me money and time. Patient with me when I needed it and nothing was too much trouble. Pictures including aerial were first rate. Recommend without hesitation.
Water lily still waiting for you!!
5/5
GoogleBought our new home through them - friendly professional service throughout, kept in touch with us and also dealt with any enquiries promptly and efficiently. Very refreshing after our experiences with some of the other, big name, estate agents
Thank you for your appreciation, it was our pleasure.
1/5
TrustpilotTotally unprofessional
Totally unprofessional. Tried to purchase a property but the sale fell through for very personal and unexpected issues. Contact Flint and Cook five times to tell them. They ignored. Then my wife receives a threatening and bullying email from the owner no less. Totally uncalled for. I have since heard from a number of people with the same type of experience. Only after your money, definitely not customer focused. I would never use this company and would certainly not recommend them at all.
5/5
FacebookWe rented for 8 months and it was a smooth rental experience. Jackie, Gerard and team were quick to organise any work that needed doing. Communication was good and all personnel very pleasant. Thank you!
1/5
GoogleWorst place to rent from keep others in dark unfriendly staff in urgent need of retraining in customer service skills best too deal with head office if this fails then you no you won't get the service you want from a company who think it has my reason for this I own my home living next door to a rental home fell out with new people who Ltd my access to my drive plus was told that they have a girlfriend stay two days but past few months stay longer in eyes of council there living there estate agents won't do a thing even this girlfriend snicked her dogs in thinking didn't see them JUST BE CAREFUL IF BUYING.SAME.RENTING CAN'T BE TRUSTED
1/5
TrustpilotShould be your last resort.
The company often fail to respond to email and initiate promises they will not keep. They have a second moniker 'Flint and Crook' which seems an apt reputation for a terrible establishment with a seriously questionable service. There are other companies worth considering when buying, renting or selling. Be VERY mindful when you consider this particular business.
5/5
GoogleWe have nothing but praise for the service provided, specifically by Sue. She was so friendly, helpful and approachable and answered questions before we'd even asked them! Thank you for everything from "the other" Sue & George.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Flint and Cook's Bromyard office has 56 reviews across three platforms: 33 on Google, 10 on Facebook, 13 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Flint and Cook is rated 3.9 out of 5 across all 56 reviews, and 4.1 out of 5 on Google from 33 reviews, checked 9 October 2026.
Flint and Cook, 37 High Street, Bromyard HR7 4AE.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.