Acorn New Homes Bromley reviews

★★★★★ 5/5

Trustpilot

Friendly and supportive service

I bought my house through the Peckham branch of Acorn. I was a first-time buyer. The team were friendly, helpful, supportive and efficient. In particular Colm, Mea and James made efforts to provide me with information, keep me updated and push for progress of the sale. They provided me an excellent service and great communication.

Anna · 20 August 2025

★★★★★ 5/5

Google

Massive thank you to Jack who has helped me from start to finish. Providing all the knowledge on the flat without any hesitation, giving me advice (first time buyer so there was a lot of questions!), keeping me up to date with regular emails and phone calls. Jack has been not only super helpful but also so approachable at all times. Nothing seemed out of his way - even my last minute requests! Thank you so much for your help with everything Jack, massively appreciated and I hope to work with you again in the future!

Elle · 18 June 2022

★★★★★ 5/5

Google

As a first time buyer, we had no clue about the process. Sammy has been absolutely amazing. Professional and super bubbly; guiding us from the very beginning. She has put us at ease throughout the whole process. We didn't go with the recommended solicitor as we thought we could save about ￡800 for going with an external solicitor...biggest regret. (Highly recommend anyone buying a new build home to use the recommended solicitor - would save you the anxiety and headache!) We ended up with the most awful firm who left us in the dark, never answered our calls, missed documents and deadlines! Our solicitor also took advantage of our naivety and blamed us for not supplying certain documents. We called Acorn as we had missed the first deadline and this is where we couldn't thank Sammy enough! She was like Miss Marple and we discovered that our rubbish solicitor was just giving us all lip-service. In the end we managed to complete with the tightest deadline ever as all offices were closing up for Christmas and our DD mandate was missing as our solicitor never sent it to us! Sammy worked her magic and called some people to expedite our process within 2 hours! Incredible as we have been told the usual turn around for such forms to be approved etc would be 2-3 days. After about 5 months from when we first viewed the flat to completion, we got the keys and moved in just after Christmas 2021. Thank you to Samantha, Nicola, Jack and Karen. You have promptly addressed all our questions and we couldn't have been happier with our new home. Forever thankful, Jenny and Lisa.PositiveResponsiveness, Quality, Professionalism

FIVE · 18 June 2022

★★★★★ 5/5

Google

I had a great experience with Madeleine Davenport and Samantha Latham from Acorn Homes. Madeleine was very professional and patient while showing my new home and coordinating with the developer to get the snagging items completed. She was also able to negotiate a great price with the developer. She was very responsive and whenever I make an enquiry, she will get back to me asap with answers. It was a pleasure to work with her. Samantha was a ninja in coordinating with solicitors from both sides and assisting me through each step of the conveyance process. Without her work, I would not have been able to complete in time. She helped me to prepare and plan ahead for each step of the process and advised me on items/information I need to get from my solicitor/mortgage advisor/lender throughout the process. This helped me go through the process very quickly and efficiently. Thanks to these two super women, I got my keys to the house on the expected/planned completion date. I would be happy to recommend Acorn Homes services in acquiring your new home.PositiveResponsiveness, Quality, Professionalism

Selvakumar · 18 June 2022

★★★★★ 5/5

Trustpilot

Would recommend

We recently sold our flat in south London Acorn and had a really positive experience. The marketing and sale of our property was all managed smoothly and professionally, and we got a price we were happy with. However, more importantly our sales negotiator Lamar was incredibly proactive throughout, and kept things moving when other parts of the chain were slow to the point of incompetence. Would recommend

Jordan · 23 March 2025

★★★★★ 5/5

Google

Liz Briselden was a real gem. I was out of the country during the process but she was so helpful! Great experience and fantastic service

Bim · 18 July 2025

★★★★★ 5/5

Trustpilot

Jamal - Brockley acorns estate agents

Jamal is such a fantastic estate agent, as with all dealings with Acorns they’re very family orientated and look out for you. He helped me in my recent move to a family flat enabling me to stay in the area which was no easy feat. Also, he’s recently helped my friend’s mum in looking for a suitable flat to rent. Really highly recommend Jamal, such a professional, warm person.

Sarah · 24 February 2025

★★★★★ 5/5

Trustpilot

Excellent service and communication

After having no success with an online agent, I signed up with Mark at Acorn and he and his team, especially Kieran, were brilliant from start to finish! Communication was excellent and when the sale fell through due to my buyer's buyer pulling out last minute, they also took on marketing their property and the whole chain completed within 6 weeks! Highly recommended.

Jo · 29 November 2023

★★★★★ 5/5

Trustpilot

Very pleased!

Thank you so much Acorn group to help me and my husband finding and purchasing our new home. We are first-time buyer and not familiar with the procedure so easy to get stressed about everything. Special thanks to Amelia who is so patient, and professional to dealing with our case. We are very appreciated your help and we are so happy to moving in our new home!🏡Thank you!

Yiwei · 21 July 2023

★★★★★ 5/5

Google

Just completed on a fantastic new Acorn home as an investment for my children's future. Liz handled the purchase from start to finish with professionalism, courtesy and tenacity. The purchase all went to plan and in good time so thanks very much to Liz and co for their efforts. Thanks also to Pure Lakes for building such a wonderful apartment.

Tom · 15 November 2025

★★★★★ 5/5

Trustpilot

Highly recommend - fantastic team and service!

Lamar Hamilton & Kevin Ashton were absolutely fantastic throughout our sales process! They kept us informed and always helped when it came to managing information between ourselves and our buyers. Great customer service and dedication from the team. I would strongly recommend and would work with them again without any hesitation!

Olivia · 5 September 2025

★★★★★ 5/5

Trustpilot

Acorn Strood

Acorn Strood 2nd time for myself using Acorn & I have never been disappointed with the service received. The staff are always lovely & helpful & make a stressful process easier. I would thoroughly recommend them. I wouldn't use any other agent having seen how other agents operate compared to Acorn. Dan was amazing, Alesha was so helpful, Remmi & Jonathon. They are a lovely team.

Theresa · 21 August 2023

★★★★★ 5/5

Trustpilot

Great experience

I have dealt with multiple estate agents in the past, and I found the staff at Acorn Rainham branch exceptional. Mark and Kieran were professional as well as very friendly and easy to get on with. They kept me informed the whole time, which other agents have not. I would use them again in the future

Customer · 9 July 2025

★★★★★ 5/5

Trustpilot

I have a very good experience with the agents involved in my service. They were very helpful and patient. Especially Olatunde and Blair from Acorn Catford branch.

The agents in involved in my services were very helpful,patient with me and they listened to my needs and request. They were very attentive,informative and directive. Overall i have a very good experience with them and i am very happy with ends result.Most especially Olatunde and Blair from Acorn Catford branch.

Tunrayo · 31 August 2025

★★★★★ 5/5

Trustpilot

Cant fault their Eltham High Street branch

Sold through Acorn in 2021 and was pleased with the service. Both Oliver & Max were great, very helpful, and always available if I had any problems, which I did have at one point when my buyer pulled out, however it wasn’t long until they found me another. Also, when Oliver first visited my property he was the most professional of the estate agents I contacted, which is what persuaded me to use Acorn even though they weren’t the cheapest fee-wise. Dominic was also really helpful with the after-sales service.

JB · 26 February 2022

★★★★★ 5/5

Trustpilot

Godefroy was very friendly and…

Godefroy was very friendly and approachable. He was very communicative and was always available to discuss the sale process and give advice. He was a great listener and had a high attention to detail. In the end he got me the sale outcome I wanted and I was very happy so thank you Godefroy for all your hard work!

Francesca · 27 May 2025

★★★★★ 5/5

Trustpilot

I am grateful To Banji and Giovanna ...

I am grateful To Banji and Giovanna for their help with my search for a new home. Banji was pro-active in responding to my queries and inviting me to viewings which met my brief in a challenging market. Giovanna answered queries efficiently and without delay. The wider team were approachable, and Acorn's processes so far have been straightforward and easy to follow.

Sarah · 6 October 2023

★★★★★ 5/5

Trustpilot

Thank you Lucas!

A big thank you to Lucas Oliveira in Property Management for the excellent customer service provided to me over the current letting period. I am very grateful for the effort Lucas has put in to keeping me informed and confident while navigating any issues with our tenants. He has been a great help and support.

Gertrude · 8 March 2024

★★★★★ 5/5

Google

I bought my flat through Acorn New Homes Estate Agents and dealt with Nicola Tomanic and Samantha Latham always on hand with answers and helping and always give advice to speed up the process. I am very happy they made the stress of buying a home as smooth, always incredibly friendly.even after sale they emailed and following up very professional . highly recommend using Acorn Homes , and would use them again in the future. AhmedPositiveProfessionalism

Ahmed · 18 June 2022

★★★★★ 5/5

Trustpilot

Wonderful Service by the lovely Amelia at Acorn!

I have to commend the professionalism and hard work of Amelia Giles at the Acorn Group. The way in which she continued to keep us informed and up to date with the progress of our property sell was fantastic. She listened with attentiveness and was always on hand to assist. I would highly recommend Amelia to assist in the buying/selling of a property. Thank you Amelia!

Sabrina · 6 June 2023

★★★★★ 5/5

Trustpilot

Thank you Adam Gould & the Kennington team

What can I say about the 5 star service I received from Acorn, Kennington. There are not enough words to describe the exceptional customer service, advice, support, patience, knowledgeable expertise and friendliness that I received whilst dealing with them. My journey started with them in October 2020. I had been passed on their details from a friend and contacted them immediately for an evaluation. Adam Gould the Manager of the Kennington branch came out within a few days and did a thorough evaluation. He was very open and transparent but also showed his vast knowledge of the industry and the property that I was selling and informed me of the things that I needed to do to maximise my sale chances. I have been on a journey with Acorn for just under a year now. We started during the pandemic, had umpteen lockdown downs, but their service never ever faulted! I was in the best hands ever!! It was my first time selling a property and there were so many variables that I encountered during this process that without the Acorn team I am not sure I would have been able to sell my property. They followed strict Covid guidelines, always provided me with feedback from prospective buyers and were very accommodating when booking viewings as I was working from home. In the early stages of the process the first buyer pulled out of the sale and the team were really good in supporting that journey but also managing my expectations. At that point I was ready to give up, but I listened to the expertise of Adam and he never steered me wrong. His 25+ years in the industry stood me well and his newly appointed staff member Sophie was able to secure another buyer who also offered the asking price. The journey to say the least was bumpy and at times utterly frustrating but that was nothing down to Acorn that was through external parties and factors that were out of both of our controls. But honestly without Adam always being on hand (sometimes out of working hours) sending emails and making calls to the solicitors and the buyer, pushing the process through the most difficult of times the sale would not have been completed. He was literally a god send! I owe him and his team so much more than this review. There are a plethora of estate agents in Kennington all next door to each other, and I have been in contact with a fair few of them but have never received the level of customer service and genuineness that I had when I used Acorn. If you are looking for an estate agent that goes over and above for their clients and takes a genuine interest, cares about both parties and is passionate about the industry that they work in and the outcomes that they achieve then please use Acorn. I promise that you will not be disappointed. I am forever indebted to Godefroy Herissay, Sophie Fowler and owe everything to Adam Gould.

T · 10 October 2021

★★★★★ 5/5

Trustpilot

We had a fantastic service from Jack…

We had a fantastic service from Jack Mallon from the Peckham office showing us 2 properties in the area. Jack went out of his way to explain and answer all we needed to know about the properties and the area. He understood very well the type of properties we are looking for and was really willing to help. We were very impressed with his skills, knowledge and politeness. Me and my partner agree that Jack is by far the best estate agent we encountered.

Marta · 1 September 2021

★★★★★ 5/5

Trustpilot

Christian has been an extremely helpful, friendly and made us have a seamless experince buying our first property.

Christian has been an extremely supportive, helpful and insightful agent to work with. We are first time buyers, so have a lot of questions, queries and have asked to see the flat we’ve bought through Christian and acorn multiple times and he’s always there, with fast responses helping us every step along the way, we’re very grateful that he’s seen us through this process!

Savannah · 28 June 2023

★★★★★ 5/5

Trustpilot

Excellent experience

I have had an outstanding service from Acorn's property management team including Laura Whelan & Conor Norris since August 2019. I'd like to mention Amanda McPherson as an outstanding property manager; she is friendly, professional & efficient. She has been there whenever I've needed something.Furthermore when I sold my property, Daniel Milligan valued it in an honest & professional manner, securing the asking price on the first day of viewing. Throughout the sale, Dominic Lloyd, Leo & Sharon Costen made it a smooth and trouble free experience. Thank you

Basuli · 16 August 2021