Trusted Agent profile · Broadstairs
Verified
★★★★★
1,408 reviews across 2 platforms
45 High Street, Broadstairs, CT10 1WP
Miles and Barr's office in Broadstairs, at 45 High Street, is rated 4.6 out of 5 across 1,408 reviews on two platforms, including 583 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Miles and Barr won in 2026.
The Trusted Agent 2026 results for Miles and Barr, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Broadstairs office, from every platform, shown as written. First names only.
5/5
GoogleGave a very helpful service from the estate agent representative during viewings. Questions answered and those not known were checked out and answers provided. Also knowledgeable on visiting property. COVID-19 restrictions enforced. Overall all very good. Definitely use them again.
1/5
TrustpilotI moved in to my new house a month ago
I moved in to my new house a month ago. Since I moved in nobody really paid attention to me, had some problems in my home so I had to deal with them on my own. I wouldn't suggest this estate agency.
5/5
GoogleExcellent service a very friendly team .
Dear Amine, Thank you so much for your positive review, it is really appreciated, we are glad we could help you. Kindest Regards, Dan Woodward, Branch Manager
5/5
GoogleI found Miles & Barr to be friendly and professional l would have no problem recommending them and would definitely use them again
5/5
TrustpilotVery helpful
Very helpful service. Managed to arrange 2 last minute viewings. Max who showed me 3 flats was very helpful and was able to give me all the information I asked for. Thanks
5/5
GoogleExcellent service a very friendly team .
Dear Amine, Thank you so much for your positive review, it is really appreciated, we are glad we could help you. Kindest Regards, Dan Woodward, Branch Manager
1/5
TrustpilotHorrible service
Horrible serviceAll they care is money and as long as they can see possibility they will hunt you down like dogs.Companies with this type of attitude shouldn't last long. They are like Dorian Grey, pretty on outside and rotten on inside
5/5
TrustpilotI had a very good experience from…
I had a very good experience from booking of viewing to acceptance of offer. It was a smooth journey. The little challenge I had was promptly sorted by Jenny Harmes. Thank you Miles & Barr.
5/5
GoogleA well thought out sales strategy
Dear Michael, thank you for leaving us a good review. We are so pleased that you felt looked after throughout your customer journey with us; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your feedback reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to helping you again in the future. Kind Regards, Dan Woodward, Branch Manager.
1/5
GoogleLied about probate. Would not trust.
Dear Anthony, Thank you for posting a review. We always aim to deliver a great customer experience and we regret to hear your experience was not quite the quality you expected. However, I am pleased that we where able to speak in more detail surrounding your review with our office when you successfully brought the property a year ago. As I said please do let me know if we can assist you in the future so that we can deliver a better experience next time. You may call me on 01843888444/07590230028 alternatively you can email myself: danwoodward@milesandbarr.co.uk Again, thank you for your feedback, I will look into things further. Kind Regards Dan Woodward - Branch Manager
5/5
GoogleSo happy with the service that the staff in the Broadstairs office supplied me. They did everything they could to help me find a new home for me and my family and I am so grateful. There attitude to work is second to none, couldn't fault them.
1/5
TrustpilotJust walked past Miles and Barr Dover…
Just walked past Miles and Barr Dover office Looks like another disgruntled customer with a for sale sign and post posted throughout the letter box and across the pavement can’t upload picture to here unfortunately
5/5
TrustpilotA professional and highly competent…
A professional and highly competent company with friendly staff. Strongly recommended.
5/5
GoogleExcellent
5/5
TrustpilotI have been working with Sophie
I have been working with Sophie, she has kept me up to date each step of the way on my rental process, which is a great help to elevate some of the stress of moving.
5/5
TrustpilotI have just purchased a house through…
I have just purchased a house through miles and Barr and the service all the way through has been 1st class, I would like to thank olly, Kayleigh , Zoe,and Luke who have been exceptional throughout
5/5
TrustpilotVery helpful and so happy
Very helpful, everything was sorted very quickly. Anna who was sorting everything out was amazing, kept me informed on every step and made everything so easy to do. Very good customer service 👍🏻
5/5
TrustpilotReally happy with the Margate team
Really happy with the Margate team. Good communication and assistance throughout especially from Louise who has been incredibly supportive throughout and has helped us secure completion before the stamp duty holiday cut off. Thanks so much
5/5
TrustpilotProfessional approach
Professional approach, regular viewings, good communication, good after sales support.
5/5
TrustpilotViewing experience was excellent!
Jake conducted a viewing with me recently and the experience was excellent! He was very friendly and knowledgeable and is an asset to your company.
5/5
GoogleProfessional and efficient company
Dear Michael, Thank you for leaving us a five star review of your recent experience with ourselves, it is really appreciated and we hope that you enjoy your new home in Broadstairs. Warm Regards, Dan Woodward - Branch Manager.
5/5
GoogleMiles & Barr have been a pleasure to work with throughout the buying process. They have shown high levels of professionalism and very good communication, and …
5/5
GoogleLovely friendly helpful lady
5/5
TrustpilotHolly Hill from the ramsgate thanet…
Holly Hill from the ramsgate thanet branch was amazingly helpful and made renting our new house so easy. She replied almost right away. Any questions were answered, really friendly and professional, thanks so much!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Miles and Barr, Broadstairs won Trusted Agent; Miles and Barr, Canterbury won Trusted Agent.
