Trusted Agent profile · Bristol

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Digs Bristol reviews from tenants

4.2

★★★★★

8 reviews from tenants · all 8 reviews

1 Triangle South, Clifton, Bristol, BS8 1EY

8 reviews of Digs's Bristol office come from tenants, rated 4.2 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so. See how it compares with other estate agents in Bristol.

Reviews from tenants

8 reviews from tenants, from every platform, shown as written. First names only.

5/5

The Trusted Agent
Tenant

Fantastic service

During the tenancy we had housemate leave, which caused all sorts of trouble financially. Digs, in particular Luke, went out of their way to advise, help and were very understanding throughout. It would have been very easy to take advantage us as students, however Luke genuinely cared, and worked with us endlessly on trying to make the best of a bad situation. This is a credit to digs, and they went well above and beyond the call of duty. In terms of issues with the house throughout the tenancy, these were minimal, and Digs were always extremely quick to respond and rectify. I would 100% use digs again, and would recommend them as an estate agents to anyone who asked!

Hugo · 21 August 2017

5/5

The Trusted Agent
Tenant

Speedy and excellent service for maintenance!

Our toilet and shower became blocked. We phoned Digs and within 15 minutes we had a maintenance man called Brian come to help us. This is fantastic service, to have someone come to fix the issue within minutes of informing Digs the blockage! Brian was friendly, kind and fab at his job - even managed to keep a sense of humour when the poor guy was plunging our toilet! Hopefully, Brian will be informed of this review? Thankyou Brian and Digs. x

Liberty · 27 January 2017

5/5

The Trusted Agent
Tenant

Luke from Digs

Luke went out of his way to always help us and ensured that we received our full deposit back which is often rare amongst student lettings. He answered emails quickly and resolved all our issues with the house that he could.

AH · 2 October 2018

4/5

The Trusted Agent
Tenant

Helpful and responsive lettings and maintenance teams

Our overall experience with digs has been very positive. Although rents may seem on the steeper side, you certainly get what you pay for. Our flat was very centrally located and if ever anything went wrong the maintenance team often responded and dealt with the matter that same day (such as the replacement of our blown oven).

Kieran · 28 July 2017

5/5

The Trusted Agent
Tenant

Helpful, quick and very professional

The office was very warming and happy to help me with my move. They were quick and efficient and thanks to them it all came together and I found the perfect place. Really great team environment and I would happily go to them again for other properties. Thank you Digs

Mary · 22 January 2018

1/5

The Trusted Agent
Tenant

Stay clear!

Rudest agency I've had the displeasure of renting through. DOn't care about the property until it comes to moving out when they try and stick you with multitudes of bills. STAY CLEAR.

Eoin · 29 June 2018

4/5

The Trusted Agent
Tenant

Good

2nd flat with this agent no issues but they chase you quickly if you do not pay your rent

Dan · 29 January 2018

5/5

The Trusted Agent
Tenant

Very friendly and helpful

Staff are very friendly and helpful, and guided us through the process very well.

Tom · 18 January 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions from tenants about Digs Bristol

What do tenants say about Digs Bristol?

8 reviews from tenants, rated 4.2 out of 5 on average. For example, Hugo wrote: "During the tenancy we had housemate leave, which caused all sorts of trouble financially. Digs, in particular Luke, went out of their way to advise, help and ..."

How do you know a review is from one of the tenants?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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