Trusted Agent profile · Bristol, City of
★★★★★
2,042 reviews across 2 platforms
20 The Mall, Clifton Village, BS8 4DR, Bristol, City of, BS8 4DR
Part of Savills, see every office.
Savills's office in Bristol, City of, at 20 The Mall, is rated 4.2 out of 5 across 2,042 reviews on two platforms, including 238 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of five awards Savills won in 2026.
Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
5/5
TrustpilotI will give 5 stars for my manager…
I will give 5 stars for my manager Vivian Yip during my tenancy for her high level professional work in resolving tenant’s problems, and in-time responses.
Thank you for your kind words and for taking the time to post a review, Zheng. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotSuperb outcome
The Savills team achieved a great outcome even with a number of obstacles along the way (short timeframe amongst them). The team was always very responsive and kept me up to date on each step of the process. Because of their global reach, they quickly managed to find a buyer that met all relevant criteria. I would highly recommend them.
Thank you for leaving a review. It is great to hear that we were able to help you with the sale of your home, and we hope to work with you again in the future.Regards,The Savills Team
5/5
TrustpilotCharles Fraser-Sampson - Savills - Excellent Job!
Charles Fraser-Sampson from Savills is EXCELLENT. As we are international sellers he dealt with a most difficult sale and remained focused and diligent throughout the painful process. He went above and beyond what is required and got the sale completed. His communication, even if bad news was always available and he wasn’t afraid to take charge of the situation. I would highly recommend him!
Thank you for your kind words, it was my pleasure!Regards,Charles
5/5
GoogleAn efficient, professional, human service from Jemma and the team. I look forward to working with you again in the future.
Thank you for your kind words and for taking the time to write a review, Jemma will be delighted with your comments.
5/5
TrustpilotOki has been very responsive and super…
Oki has been very responsive and super helpful throughout the process.
Thank you for taking the time to share a review. I am pleased to have been able to assist you. Please do not hesitate to reach out with any further queries.Regards,Oki
5/5
TrustpilotSavills feedback
David and the wider team at Savills were invaluable to the successful sale of our flat. They provided honest and reliable advice from the marketing stage through to a successful exchange. David in particular was very hands on in the due diligence and assisted us greatly in in dealing with all the enquiries in a difficult market.
We appreciate you leaving such a kind review, thank you and all the best!
5/5
TrustpilotMillie was an efficient and friendly…
Millie was an efficient and friendly estate agent and it was a very smooth and straightforward process.
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
5/5
TrustpilotGood work by Savills
Our sales negotiator, Tessa Cobb was very helpful over the many weeks needed in helping us through the complexities of selling our leasehold flat in Battersea.
4/5
TrustpilotMy second experience of using this…
My second experience of using this distinguished estate agency in 20 years. This experience was beneficial & notable for the high standard of courtesy displayed to an elderly client with short term memory loss The staff were mainly proficient in communication of varied information with all parties involved & a pleasure to support. Very Many Thanks
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.
5/5
Googlewe invited Savills to assist us in letting our apartment and from the outset Jemma Corbett was very responsive. Once appointed she found us a tenant so quickly we almost were not ready to move out. She is well supported by Layla who has handled details smoothly. Overall impression so far is excellent.
5/5
TrustpilotAmar was fantastic throughout the…
Amar was fantastic throughout the process, fully supportive every step of the way. Fantastic support and service !
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
GoogleSavills and namely Richard Brooks-Director have been a pleasure to deal with whilst house purchasing in difficult pandemic context times. They have been responsive, committed, clear and straightforward throughout leading to a feeling they could be relied upon to act in the best interest of both the vendor and us as purchasers. We would certainly be using them in future.PositiveResponsiveness, Professionalism
Thank you for your kind comments and review, we really appreciate the endorsement.
5/5
TrustpilotThanks!
Aziz was very helpful and responsive- couldn’t have asked for better service. Thanks!
Thank you so much for your kind words. I hope to work with you again in the future.Regards,Aziz
4/5
TrustpilotDebbie-Ann was always incredibly…
Debbie-Ann was always incredibly helpful and supportive even on very difficult days of our house sale! Many Thanks.
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
5/5
TrustpilotGrateful review
I have been kept informed and updated with needs or requirements for my property. If I needed explanations I have been given them. Any communication has been polite and respectful, thank you.
We really appreciate your kind feedback, Charlotte. We are very pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotThe whole experience was amazing 😍
I really needed to find a place during Covid 19 due to emergency situation for my sister and I and Savills helped me to find my new home specially Charlie he was amazing, the communications was prompt and relevant, always replied to our emails and calls . The staff in Savills are very helpful the whole process was so smooth, I’d recommend Savills to everyone
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
TrustpilotProperty transaction
Our principal contact, was Kay whoconducted the sale process supported by Charlotte and Helen.All were exemplary,making a difficult journey so much easier. Thanks.Robin & Nicky
5/5
TrustpilotWe couldn’t have purchased our home…
We couldn’t have purchased our home without George. Bit of a rollercoaster with this one, but he calmly guided us through.,Highly professional at all times. Thank you George!
5/5
GoogleI cannot recommend Jemma and Sophie at the Savills' Clifton office for letting and renting property in Bristol highly enough. They have been totally professional from start to finish: always quick to respond to correspondence and to issues arising, efficient and practical in how they solve matters and extremely friendly and approachable. Thank you both!
5/5
TrustpilotSold the house!
Sold the house!! More importantly they have great service from efficient and courteous staff. Sales chaser Lucy stayed on top of the process and Tamar worked out of hours to help.
Thank you for your lovely review, Roger. It was a real pleasure being able to help you.
5/5
GoogleWe had an excellent experience buying a property that was being marketed by Savills Bristol. The agent at Savills, Sholto, managed the whole process in a professional and extremely efficient way and brought our purchase to a successful conclusion. We are very grateful to Sholto for his unstinting help in guiding us through the process. Thank youPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your kind review, we really appreciate you taking the time to endorse Savills and Sholto.
5/5
TrustpilotCharlie was very helpful
Charlie was very helpful, prompt with replying to questions/requests, and personable. Thank you for the professional service
We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotPositive experience
Angus at Savills was great to work with as a tenant in one of his properties - very responsive and helpful.
5/5
TrustpilotSavills we’re superb especially Ian and…
Savills we’re superb especially Ian and Clare Bingham.
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact usRegards, Clare and Ian
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Savills, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Savills Clifton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bristol, City of.
Yes. Savills Clifton won Gold in The Trusted Agent 2026 awards.
