Trusted Agent profile · Bristol, City of

Savills Clifton reviews in Bristol, City of

★★★★★ Great

2,040 reviews across 2 platforms

20 The Mall, Clifton Village, BS8 4DR, Bristol, City of, BS8 4DR

Part of Savills, see every office.

Savills's office in Bristol, City of, at 20 The Mall, is rated 4.2 out of 5 across 2,040 reviews on two platforms, including 238 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of five awards Savills won in 2026.

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4.9 / 5

238

Reviews on Google

This office

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1,802

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Savills, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.

5/5

Google

FAULTLESS. PROFESSIONAL. EFFICIENT. We cannot speak highly enough of Savills for their help in selling our family home in Stoke Bishop. It is always difficult choosing an agent to represent yourself but on meeting Troy Budd we were extremely impressed with his manner, knowledge & professionalism. Throughout the process Savills & Troy have paid great attention to detail and were successful in bringing purchasers to the table. We accepted a suitable offer within 3 weeks of advertising and completed the sale within 3 months with mimimal fuss. We would have absolutely no hesitation in recommending their services or Troy in particular; to others who are looking to sell their property in Bristol.

Imran · 26 October 2023

Agent replied · 25 October 2024

Thank you so much for the glowing tribute for Troy and Savills. It's always so gratifying to have such positive feedback. We are delighted that you had such a positive experience.

5/5

Google

Delighted with the service provided by Richard Brooks. He acted in a thoroughly professional manner from the start. Advising on a realistic asking price for our Stoke Bishop home and following discreet marketing a prompt sale was achieved through his efforts. The entire process was managed by Richard so as to run as smooth as possible. All of the viewings with numerous applicants were handled by him. If we ever move house again I would not hesitate to appoint him to act for us. Well done Richards and your back up team.

David · 26 October 2023

Agent replied · 25 October 2024

Thank you for the very kind review and endorsement, we are delighted that you had such a positive experience through the Clifton team.

5/5

Google

Troy, from Savills, was the estate agent who was the most enthusiastic about my house, which was uplifting and very reassuring. He promised to get the best price for me, that he would find the right buyers for me and that he would be at the end of a phone throughout the whole process. He completely delivered on all his promises. He was kind, personable, efficient and trustworthy. Savills also got the photos done, the copy written and it was on the market within a week. I am more than happy with Savills and would highly recommend anyone using them.

Emma · 26 October 2023

Agent replied · 25 October 2024

Thank you for your lovely review, we are so pleased that Troy performed and delivered so well for you in the sale.

5/5

Google

I'm so grateful for Tom west who handled the sale of our families equestrian centre - top service and communication, would recommend

Andy · 15 January 2026

Agent replied · 22 January 2026

Great feedback, we are so pleased Tom delivered a stellar performance.

5/5

Google

Tom West aided us in our previous sale. Would highly recommend, great communication, & will be seeking Tom in our next purchase/sale

Aaron · 15 January 2026

Agent replied · 22 January 2026

thank you, delighted to read that Tom was a real credit to Savills.

5/5

Trustpilot

Emily Robertson, Savills

Emily has been brilliant from start to finish with helping me purchase my first property at every step of the way. She’s always at the end of the phone to provide support, and is extremely knowledgable and personable. I genuinely couldn’t have asked for anybody better to be there for my first house purchase and I have no hesitation in recommending Emily to anybody who asks.

Gemma · 4 September 2023

1/5

Trustpilot

Horrible experience

Had Savills as an agent to buy a property in Goldhurst Terrace. Price was agreed with the seller, I paid the solicitor and agreed a mortgage, when they suddenly asked me to raise the price again.. apparently someone else came in with a higher bid after my offer was already accepted... Disastrous experience, untrustworthy agent..

David · 8 February 2021

Agent replied · 22 October 2024

We are very sorry to hear this, if you'd like please email further details to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

Savills

Savills, particularly Natalie Howlett-Clarke, were excellent during the process of buying our new house. She returned calls in a timely manner, maintained a dialogue with the vendors and when, as seems inevitable with a house move, a problem arose she kept a watchful eye on proceedings.

Christopher · 28 July 2022

Agent replied · 22 October 2024

Thank you Christopher, it was a real pleasure to work with you and wish you all the best in your new home!Regards,Natalie

5/5

Trustpilot

We would not hesitate to recommend…

We would not hesitate to recommend Savills. Fiona, Sandra and Alicja were professional and efficient throughout. They provided an excellent service and advice, and made the sale of our property go smoothly and stress free.We would certainly use Savills again in the future.

Lyn · 21 November 2022

Agent replied · 22 October 2024

Thank you, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Fiona, Sandra, Alicja & Savills team

5/5

Trustpilot

Alexa Butler was SO helpful

Alexa Butler was SO helpful. Imogen was an amazing point of contact and so helpful with quickly finding me properties to view. Alexa, who handled the viewings and the paperwork, was so quick, patient, and knowledgeable. I'm sure my 4 day turn around for my move wasn't easy, and Alexa handled it like a pro.

Kelly · 12 January 2021

Agent replied · 22 October 2024

We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Sold our house in Kingswood during a…

Sold our house in Kingswood during a challenging market in 2024. Extremely pleased with the support we got from Edward and David on the Savills team. The buyer came through the Savills network rather than Rightmove, which is one of the reasons in my view a national agent with the footprint that Savills has is worth the money

George · 3 December 2024

Agent replied · 24 December 2024

Thank you, George, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.

4/5

Trustpilot

Professional property management service

We found the property management and rental service by Savills to be efficient and professional and appreciated the prompt attention given by property manager Sam Ing.

David · 13 August 2026

4/5

Trustpilot

Harriet Davis is so professional, constructive and positive. She also emotionally intelligent and understood the emotive impact of the process on us.

The estate agent, wonderful Harriet Davies was really positive and constructive.

Gaby · 13 November 2024

Agent replied · 24 December 2024

Thank you for taking the time to review our service, Gaby - feedback is always incredibly helpful.I’m delighted that we met your expectations.

5/5

Trustpilot

Amy was super helpful

Amy was super helpful, always answered our questions by return and went out of her way to check anything she didn't already know. A perfect sales woman who guided us smoothly through the whole process, Thank you Amy :-)

Fiona · 21 March 2023

Agent replied · 22 October 2024

Thank you for your lovely review, Fiona. It was a real pleasure being able to help you and wish you all the best!Regards,Amy

5/5

Trustpilot

Professional and knowledgeable service from start to finish!

My partner and I made contact with Savills through Zoopla and I have to say that our contact, Jess made the whole process of finding and securing our first apartment together as painless and stress free as possible.She was polite and friendly but also incredibly knowledgeable and professional.Thank you for you efforts and time!

Benjamin · 15 February 2021

Agent replied · 22 October 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

5/5

Google

Savills in Clifton is fantastic and a breath of fresh air! We were recommended to Savills by a friend and were not dissapointed, the sales team performed above and beyond for us with our house sale. Thank you to Richard, David, Sarah and William who were all brilliant and they made the whole process easy and stress free.

Louise · 27 October 2019

Agent replied · 25 October 2024

Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.

5/5

Trustpilot

My thanks to Shan Elario.

I have always found Savills service very good.

Fiona · 30 April 2026

Agent replied · 24 December 2024

Thank you for taking the time to review our service, Fiona- feedback is always incredibly helpful. I’m delighted that we met your expectations.

5/5

Trustpilot

Our experience of Savills has been…

Our experience of Savills has been positive. We go into all dealings with estate agents with a heavy dose of cynicism, but they have been nothing but efficient and helpful for us. Our property manager, Aliya, has been consistent in her responsiveness, professionalism and effectiveness in getting things sorted when we’ve needed help. Thank you for helping restore a little faith in estate agents!

George · 15 August 2024

Agent replied · 22 October 2024

Feedback is an invaluable reminder of the things that are important to our clients, George. So thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.

5/5

Google

I had a really good experience selling my flat with Savills. Communication was great throughout, always getting speedy and clear responses to any questions. Everything was very professional and i'm thrilled with how quickly they managed to help me sell my flat. Would definitely recommend to anyone. MattPositiveResponsiveness, Quality, Professionalism

Matt · 26 October 2021

Agent replied · 25 October 2024

Thanks so much for your review, I'm delighted that you received such a quality service.

5/5

Trustpilot

Savills (sellers agent) positive approach to us as buyers

Savills, in the shape of their local representative, Alister Sherwood, were extremely helpful in securing us the house we desired. They acted as the sellers representative, but we, as buyers felt that the responsiveness and willingness to assist us in our due diligence was an excellent example of professional behaviour and responsibility.Our thanks to Alister and Savills

Mr · 9 February 2020

Agent replied · 22 October 2024

Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Trustpilot

Victoria Anderson-Stewart worked…

Victoria Anderson-Stewart worked tirelessly to sell our home so much so that the house was sold before it even went onto the market. At all times she was professional in a polite considerate and respectful manner. Thank you Victoria.

Colin · 21 February 2023

Agent replied · 22 October 2024

Thank you, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Victoria

1/5

Trustpilot

The very worst letting agents I have encountered

As many others have said here, having Savills as letting agents is a really unpleasant experience.They recently took over as agents here and it’s honestly like having a bully in your own home. You just never know what the next email is going to say - They’re rude and heavy handed. I’ve been living here happily for a few years now, as have others on the row; we all get on, pay our rent on time, look after the properties and are generally good tenants - the way Savills behave, you’d think the polar opposite. A home (rented or owned) is supposed to be precisely that - a home, your safe space - Savills fail to understand that and make renting from them upsetting and unpredictable.Letting smaller properties is not their forte - it’s a secondary service they offer to larger, wealthy clients and that lack of knowledge, experience and care shines through. If you’re looking at renting from Savills, please be wary. If you’re looking at renting properties through then, please reconsider - this is not their speciality, it’s not what they’re good at! You want nice, happy tenants (like myself and my neighbours) and Savills cannot give you that and they will ruin it if you have it already.

Unhappy · 7 September 2023

Agent replied · 22 October 2024

We are very sorry to hear of your experience and would like to find out more, please email further detail to socialmedia@savills.com so we can investigate.

5/5

Google

Great, detailed and very timely service from Sophie and the Savills Clifton team. Sophie was on top of all the details from the get-go until the final move in. It made the experience very pleasant and stress free. Thank you. Vinny Mullineaux.

Vinny · 26 October 2022

Agent replied · 25 October 2024

thanks for your kind review, we really appreciate your positive feedback.

5/5

Trustpilot

Victoria Point

I’m I first time buyer who wisely decided that the best time to purchase a property was during the pandemic. I’ve dealt with people not turning up for the viewings, people showing me inappropriate properties, such as places with no parking regardless of the fact that I said I needed one, and, most infuriatingly, people talking business with my father even after I identified myself as the buyer who is paying for everything.Pete Cronin at Victoria Point is amazing, and is part of the reason why I loved the property so much (although it’s a beautiful place!). He was kind, honest and took the time to ask me what I’m looking for and how I’d like to do things. I didn’t feel pressured or rushed out of the office at all, he told me to take my time and think about it if I need to, or come back and do another viewing, and nothing was too much to ask for. I could come back to view it whenever possible and Pete was always in touch with me to provide updates.When I found out from my solicitor that they were missing a document that was leaving them unable to submit my application I emailed Pete who looked into that within minutes and got it sorted (turns out they weren’t being too honest!) the same day.What I thought would be fraught with paperwork, fees and stress has been nothing but pleasant (at least on Pete’s side!) because of him! Please let him know, he deserves recognition for all the help and kindness he has given me.Saranja

Saranja · 21 January 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Savills Clifton

Has Savills Clifton won any awards?

Yes. Savills Clifton won Gold in The Trusted Agent 2026 awards.

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