Savills Bristol New Homes reviews in Bristol, City of

★★★★★ 1/5

Trustpilot

Very limited input

Very limited input. Basically 'pile it high'

Muppet · 5 October 2026

★★★★★ 1/5

Trustpilot

No accountability

No accountability, sloppy & Rude. Experience over the years with Savills. When looking to buy, they develop an opinion of you when you walk through the door. Be sure to wear a suit and stick a spoon in your mouth. When viewing a property make sure you can work around their agenda and remind them to bring the keys. The letting experience is horrendous. We have watched people come and go here. Noone is inducted with the correct information, they just leave people to it expecting other residents to help out. If you complain you are seen as a major irritation. How can anyone stay in business with this attitude! Their staff need training from top to bottom. Complaints Team, please do not recommend I contact you. We have spoken in the past, your complaints procedure is ineffective. In itself encourages bad behaviour from top to bottom of the organisation.

Hester · 7 September 2019

★★★★★ 1/5

Trustpilot

Issues with Deposit Return

The experience was smooth until it came time to return the deposit. Currently, I am waiting for a substantial deposit to be refunded. Unfortunately, the original account used for the deposit has been closed, and they are refusing to return the funds. I have been advised to seek legal assistance to obtain permission for the deposit to be transferred to another account, which will incur additional costs for me. From my perspective, it appears that they are deliberately trying to retain the deposit.

Myo · 15 November 2024

★★★★★ 1/5

Trustpilot

Terrible estate agent who rather wait…

Terrible estate agent who rather wait until tomorrow when being told that there is potential smoke, water leakage and lack of hot water in the building for many residents. Imagine being told these things from a resident and then communicate that they need to wait until tomorrow?! What is even the point of an out of hours line then?! Before that they were not able to fix a door and thank good that nobody needed an ambulance ik case of emergency because that would really make the newspapers. I am not even sure where you would find such an useless bunch of people in this day and age. Being paid to do a job that they can not even do properly and one can not bother visit the estate via a short tube ride?

PATRICK · 25 October 2022

★★★★★ 1/5

Trustpilot

AWFUL ESTATE AGENCY, POOR SERVICE, BAD FOR TENANTS AND LANDLORDS.

Have rented from a number of different landlords, agency's, and reps over the years. This was by far the worst experience I have had. Savills were awful from start to finish, from the effort they actually put in to sell the property on the landlords behalf, to how to they dealt with requests or reports of issues throughout the tenancy or lastly how they have dealt with the ending of the tenancy. All of the staff members are rude and treat you with little respect. There have been lies and manipulation from them to ensure they can get the most out of every transaction. They have also been incredibly slow to return the deposit, 7 weeks and still no sign, when we have enquired about this we have been treated as if we are rude to ask where our money is. AWFUL ESTATE AGENCY, POOR SERVICE, BAD FOR TENANTS AND LANDLORDS.

Tristan · 21 October 2022

★★★★★ 5/5

Trustpilot

Helpful and professional

My experience with Savills was very positive and everything went well. I was in contact with Jess Exley, who was very helpful, supportive and answered all my questions. My case was a bit difficult, as I was about to move to the UK from abroad and was not familiar with the processes. She explained everything in detail and was responding to me quickly and in a professional manner. I felt that I can trust her and this made the moving out process smoother for me. I definitely recommend her!

Katie · 18 October 2022

★★★★★ 5/5

Trustpilot

Great support from Savills Stow

We have recently exchanged on a property through Savills, Stow and have had the most amazing support from Kay and the team. Responses have been thoughtful, practical and prompt at every stage. This has really helped take the stress out of moving - thanks so much!

Kate · 22 February 2024

★★★★★ 5/5

Trustpilot

We had an unfortunate situation with a…

We had an unfortunate situation with a person who was renting our flat. All looked bleak and costly to us. However dealing with Philip Theodorou from Savills helped greatly to manage the situation and reduce our costs and have a better conclusion with this challenging situation.

Sakis · 27 November 2024

★★★★★ 5/5

Trustpilot

Excellent experience

We were lucky to find a great property marketed by Savills. I would like to thank Ms. Yato Konde in particular for making our move in a speedy process. She has been so helpful and she promptly provided all the support that we needed to settle in.

Azari · 12 November 2024

★★★★★ 1/5

Trustpilot

We don’t exist

As property Management at the courtyard Brighton they are 1/5. The cleaner has gone awol as I have people looking for them. No wonder they are billion pound company. I put them on par with clarion housing. Non existent. Long as dough hits there accounts they don’t care.

Mr · 27 October 2024

★★★★★ 5/5

Trustpilot

Millie was great!

Millie was great - found us a beautiful home that matched our needs perfectly, then worked with the seller to get the price where we needed it to be. She was knowledgable about the area and very responsive whenever we had a question. Great job Millie!

Steve · 9 December 2019

★★★★★ 5/5

Trustpilot

Ellis

I have been an extremely lucky person to have had Ellis at the knutsford office helping me through a very stressful time with our purchase of 7 Millbank Close she has always and still is pleasant and very informative every time I have spoken to her.. moving house is very stressful and it certainly has for us as we have lived in our present house 50 years but Ellis always put my mind at rest as our sale had lots of delays. So thank you Ellis your a star. Ann vickers

Ann · 11 December 2018

★★★★★ 5/5

Trustpilot

Fantastic service!

We were wonderfully taken care of at Savills, our case got sorted quickly and it was given the urgency it needed when the time came. Katie and Rosie were both lovely people; very patient, professional and really sweet. Would recommend!

Izzie · 14 July 2021

★★★★★ 5/5

Trustpilot

Savills manage the property we rent and…

Savills manage the property we rent and wherever we have issues our property manager Tami is super quick and helpful in dealing with them. We recently had a leak that was impacting the flat below and Tami got someone sent out within 24 hours! Great service :)

Charlotte · 24 January 2024

★★★★★ 5/5

Trustpilot

Thank you Faith for all your hard work…

Thank you Faith for all your hard work in helping to secure new tenants for my property. You have been so helpful throughout the process and I really appreciate all your guidance and support. Many thanks!

Helen · 1 March 2022

★★★★★ 5/5

Trustpilot

Savills' customers satisfied

Savills have been very supportive in managing the sale of our property, and particularly in keeping the chain of sales in place with all of us moving forward. Their marketing advice was first-rate and promotional literature was produced rapidly and to an excellent standard. They arranged and supported an ambitious programme of viewings which resulted quickly in a successful sale. In the ensuing pre-contract period we have valued highly their continued expert advice. They have provided a comprehensive service which we would recommend highly.

Mark · 25 August 2022

★★★★★ 5/5

Trustpilot

Rosanna was incredibly helpful and an…

Rosanna was incredibly helpful and an absolute pleasure to speak with. She helped us secure our dream home within 24hrs and was really in our corner. I could not recommend her and the Savills team more.

Emily · 16 February 2022

★★★★★ 5/5

Trustpilot

Dedicated Property Management

Property management can be a thankless task but Olivia Hill is so good, you have to thank her! Thank you for the dedicated management of the apartment I live in. It's greatly appreciated

Matt · 6 July 2022

★★★★★ 1/5

Trustpilot

TRASH AGENCY

I highly do not recommend taking this agency for your rental, because:1/ Some of their workers are VERY EXTREMELY RUDE and take their sweetest time to reply to mails.2/ They will give you the STUPIDEST excuses that they cannot reach the landlords.3/ They will keep you without a precise response.4/ They will not allow you to break your contract.

Ashley · 4 April 2024

★★★★★ 1/5

Trustpilot

Zero stars from me.

I can’t give zero stars unfortunately. Savills valued our house at £450000 but three other agents valued at £600000!!. They said they’d provide a report but we heard nothing. Ours is a 4 bed house and they’d just sold a 2 bed house nearby for £425000. Appalling service.

Renny · 10 May 2018

★★★★★ 5/5

Trustpilot

Rented a house through Savills

Rented a house through Savills. Great experience, everything went through quickly and smoothly. Thank you to Olivia Thomas and the rest of the lettings team.Sasha

Sasha · 24 April 2023

★★★★★ 5/5

Trustpilot

Moving Home

In a market where Rental Properties attract a lot of interest, Savills were very helpful in helping us secure a property straight away with the minimum of fuss. Monika made the whole process very simple.

Craig · 23 March 2022

★★★★★ 1/5

Trustpilot

Terrible company

Terrible company. We had an agent come to value our house. She seemed competent and appeared to be very interested in marketing the property. After an hour of talking through the details she said she’d arrange for photos to be taken and a contract to be sent out. Over a month later she still hasn’t been in contact and we have gone with a different agent. We expected more from a company with such a good reputation. Unfortunately, Savills also seem to think it's my responsibility to contact them regarding this matter. If they were really interested in good customer service, they would check their records for SW Devon and contact me directly. As they have not done this, I can only assume that it is a regular occurrence and they therefore can not trace us in amongst all the other potential clients they have let down.

Mary · 1 August 2022

★★★★★ 5/5

Trustpilot

Fantastic firm

Fantastic firm . I’ve been letting apartments through them for a few years now and I have found Robert Lerner excellent to deal with. He always finds me superb tenants and achieves the appropriate rent. Well done to Robert and the team .

Ian · 27 March 2024