Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotOld Listed Country House
Very friendly and approachable team. Willing to adapt to our requests, listen and respond. Very good brochures printed. Online advertising constantly up dated and feedback. We were told about viewings in good time and also given ideas regarding what we could do to improve the house. They were all very diligent and hard working. Hamptons in Headington lead by Heather were extremely good estate agents and they all Genuinely wanted to sell our house and were extremely professional.
Claire · 6 December 2025
★★★★★ 5/5
TrustpilotFabulous experience - thank you to our Property Manager!
We have recently become tenants in a rental property of Hamptons. We’ve only got good things to say about the service. Our property manager, Mandy, has been brilliant in answering any questions we might have and arranging people to pop in should any small issues arise at a prompt speed. Thank you so much!
Flora · 28 September 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave such a lovely review.
We're delighted to hear that you've had such a positive experience since moving into your new home. It's great to know that Mandy has been so helpful and responsive, and that she's been able to quickly assist whenever you've had any questions or needed support.
I'll be sure to pass your kind comments on to Mandy, who I'm sure will really appreciate the recognition.
We wish you all the best in your new home and hope you continue to enjoy your tenancy with us
★★★★★ 5/5
GoogleAdam was helpful and responsive to us as purchasers. He has a nice manner and helped to negotiate a settlement between us and the sellers.
George · 10 May 2026
Agent replied · 10 October 2026
Thank you for your kind words, it was a pleasure working with you! We strive to provide excellent service and are glad that Adam was able to help negotiate a settlement for you. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotBig thanks to my Property Manager: Nikki Cullen
Big thanks to Nikki Cullen who has been my Property Manager for a few years now and during that time has been proactive and reliable meaning I rarely need to get involved which for any landlord is exactly what you want. Issues are dealt with swiftly and I always have complete confidence that my property is in safe hands.
Richard · 13 April 2026
★★★★★ 5/5
TrustpilotThe house we have rented through the…
The house we have rented through the Parsons Green office has been a great experience from the beginning. We haven’t rented in a number of years but are doing so while renovating our own house. The property is managed by Hamptons through the help and expertise of Danish at their property management. Everything issue is dealt with efficiently and politely through Danish making our lives so much easier! I can trust that it will be done always, thank you Danish.
Claire · 4 October 2025
★★★★★ 5/5
TrustpilotGreat Property Management
Great experience with Hamptons and our property manger Danish Ashraf. We’ve been renting for years and have dealt with quite a few property managers, but this was by far the best experience we’ve had. Danish was always incredibly responsive, quick to resolve any issues that came up, and consistently friendly and professional throughout our tenancy.
Ellie · 22 April 2026
★★★★★ 5/5
TrustpilotJuan Elkington
Juan Elkington, based at the Maidenhead office has been an excellent Property Manager: professional, approachable, and highly responsive. He communicates clearly, deals with issues promptly, and makes everything as straightforward as possible. A pleasure to work with and a real asset to the team."
G · 5 October 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear about your positive experience with Juan and the Maidenhead Property Management team. Providing a professional, responsive and approachable service is incredibly important to us, and it's fantastic to know that Juan's clear communication and prompt handling of matters have made managing your property as straightforward as possible.
Your kind words about Juan being a real asset to the team are greatly appreciated, and we will be sure to share your feedback with him and his colleagues.
Thank you again for your recommendation and for choosing Hamptons.
★★★★★ 5/5
TrustpilotDanish is by far the most helpful…
Danish is by far the most helpful estate agent I’ve met. As my property manager, he has handled every issue with patience, professionalism, and efficiency. No matter the concern, he always finds a solution quickly and ensures everything runs smoothly. His dedication, attention to detail, and willingness to go the extra mile truly set him apart. I highly recommend Danish to anyone looking for a reliable and proactive property manager!
Niki · 21 November 2025
★★★★★ 5/5
TrustpilotProperty management
Hamptons have been acting for our let properties for several decades. They have always proved to be efficient, professional and competent. We are very comfortable in leaving our properties in their capable hands. Constance has been dealing with the day-to-day management and she is a delight to deal with. Thank you to both Constance and Hamptons.
Peter · 18 March 2026
★★★★★ 5/5
GoogleWe were delighted with the service we received from Chris Firth and Lily Brunsdon from Hamptons. In a very difficult market they persevered, giving excellent advice and achieved our sale, with efficiency and professionalism. We are very grateful and would definitely use them again. Thank you!
Fleur · 19 September 2026
Agent replied · 10 October 2026
Many thanks for leaving us your wonderful 5* review. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotVery pleased
We’ve been renting a flat for over a year with Hamptons and I’m very pleased with the management. Any issues that have come up I was in direct contact with the property manager Patryk L. He would always respond promptly and was very thorough with getting issues resolved.
Andreina · 3 September 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave such a fantastic review.
We are delighted to hear that you have enjoyed such a positive experience during your tenancy with Hamptons. It's especially pleasing to learn that Patryk has provided prompt, thorough and reliable support whenever issues have arisen.
Providing responsive property management and ensuring concerns are resolved efficiently are key priorities for us, so it is wonderful to know that Patryk's service has had such a positive impact on your experience over the past year.
We will be sure to pass your kind comments on to Patryk, who I know will be very pleased to receive this recognition.
Thank you again for your feedback and for choosing Hamptons.
★★★★★ 5/5
TrustpilotHamptons - Excellent Tenant Experience
Hamptons look after the rental property I have occupied for 4 years now. I mainly engage with Daniel, who is extremely responsive and and courteous, but I have to say that every touch point with Hamptons, from the initial viewing, to the contract, and the annual property checks has always been handled with a high degree of professionalism.
Michael · 26 June 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave such a positive review.
We are delighted to hear that you have had such a consistently positive experience with Hamptons throughout your four-year tenancy. It is particularly pleasing to know that Daniel has been responsive, courteous, and supportive whenever you have needed assistance.
We are also grateful for your comments regarding the wider team and the professionalism shown throughout the tenancy, from your initial viewing and tenancy agreement through to the regular property inspections.
Your feedback is greatly appreciated
★★★★★ 5/5
Trustpilotrecently moved into a property
I have recently moved into a property managed by Hamptons, my property manager Danish Ashraf has been very attentive in helping address some minor issues at the property. Danish is always prompt in responding to emails and phone calls. I am very pleased with the service provided by Hamptons.
Virginia · 28 April 2026
★★★★★ 1/5
TrustpilotScam company they tried to scam me out…
Scam company they tried to scam me out of £250 for a deposit their staff member Gytis Petkauskas is very unprofessional and rude was harassing me to make a payment to their company then when payment was done tried to trick me to make a payment to a different company and not return my payment be very careful of these guys dodgy as hell he was quick to take my money but somehow doesn’t know how to use his phone when it comes to retuning my payment SCUM
Cameron · 18 July 2025
★★★★★ 4/5
TrustpilotPatryk has been helpful and efficient…
Patryk has been helpful and efficient in sorting out a mess left by other colleagues. He has been a temporary property manager so I can only speak of a couple of experiences and not his longer term management, but would welcome him being given the chance to prove himself in the longer term role.
Tim · 12 March 2026
★★★★★ 5/5
TrustpilotApartment 5 West Wing SL4 3TD Windsor
We moved our property at SL4 3TD Apartment 5 West Wing at Windsor almost 1.5 years ago. The property is lovely and managed by Hamptons with excellent care. Of course, as everybody faces, we had some small issues. Whenever we contact our Property Manager Patryk, he solves problems with professionalism and responds to all questions/inquiries as soon as possible.
Mustafa · 2 June 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear that you had a positive experience with our team. Providing excellent customer service is extremely important to us, so it is always rewarding to receive such positive feedback.
Your kind comments will be shared with the team, who will be pleased to know that their efforts have been appreciated.
Thank you again for your review and for choosing Hamptons.
★★★★★ 5/5
GoogleThis is the second time Ive used Hamptons and on both occasions they were very reliable and extremely professional!
I would highly recommend their services.
Lily’s determination to make all parties involved in a particularly complex chain was remarkable!
Cecilia Anderson
Cecilia · 19 September 2026
Agent replied · 10 October 2026
Many thanks for leaving us your amazing 5* review! We are thrilled to hear that you have had a fantastic experience with Hamptons. Our team always strives to be reliable and professional, and we are so glad that Lily's determination made a positive impact. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotVery efficient
Very efficient and responsive to requests from our tenants and sourcing the correct tradesmen to sort issues in a quick and timely manner and at a competitive cost.
Particular mention to Mandy and Patryk who are superb
Anna · 30 September 2026
Agent replied · 10 October 2026
Thank you for your kind review.
We're delighted to hear that you have found our service efficient, responsive and reliable. Providing prompt support for both landlords and tenants, while sourcing trusted contractors who deliver quality work at a competitive cost, is something we work hard to achieve, so it's wonderful to know this has been reflected in your experience.
A special thank you for recognising Mandy and Patryk. They will be absolutely delighted to hear your feedback and to know their hard work, dedication and attention to detail have made such a positive difference.
We truly appreciate your support and thank you for taking the time to share your experience.
★★★★★ 5/5
TrustpilotThe very fast and efficient response I…
The very fast and efficient response I got from Max Barnes when my boiler broke down leaving me with no hot water or heating was first class. Max was quick to act and to keep me informed of what was happening with the repair. Great service.
Ian · 17 March 2026
★★★★★ 5/5
TrustpilotBrilliant Service Throughout
We worked with Mel, Callum, James and the team at Hamptons to sell our house in Dulwich. Despite the market being a bit slow at the time, their access to high quality buyers ensure a quick sale at the price we wanted.
Dodd · 17 April 2026
★★★★★ 5/5
GoogleWe had a very positive experience selling our house with Hamptons. The housing market was slow, and even though we only had our first offer after several months, we never felt pressured to accept. We always felt Chris and his team were working with us and wanted the best deal for us rather than just the sale. They will be my number one choice of estate agent when I sell again.
Sanphy · 26 April 2024
Agent replied · 24 October 2024
Hi Sanphy, we are delighted that you enlisted Hamptons Estate and Letting Agents Bristol and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleI have just begun my tenancy with Hamptons and the experience has been great so far. Rio’s communication and friendliness has been brilliant- keeping me in the loop at all times and responding to any queries ASAP.
Emma · 10 September 2026
Agent replied · 10 October 2026
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI was recommended to Hamptons after a sale fell through with my previous Agents. Hamptons were totally proactive. They arranged a number of viewings and we received an acceptable offer based on full asking price. They followed the process with both solicitors meticulously. Making sure that the pressure to get to exchange and completion was maintained. I have no hesitation in highly recommending the team in Bristol to any potential seller. Thanks Chris and a special thank you to Rosie!!
Paul · 10 October 2023
Agent replied · 24 October 2024
Thank you for your positive feedback of Hamptons Estate and Letting Agents Bristol. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!
★★★★★ 1/5
TrustpilotHamptons Letting Agents APALLING
Hamptons Letting Agents are absolutely apalling. Our entire 4 year tenancy was a struggle, with Hamptons being endlessly inefficient at resolving any issues, particularly in regards to property maintenance and upkeep. Eventually we were unceremoniously told we had to leave the property unexpectedly as the landlord was selling, in a very rude and blunt manner with no sympathy or empathy for the fact that they were removing someone's home from under them, completely without warning. To make it worse, the return of the deposit has been a nightmare from start to... well I'm not sure it will ever finish. We've chased continuously from the end of tenancy and it has now been 2 months and still no return. The deductions listed are utterly absurd (95% of the deposit), with absolutely no acknowledgement of fair wear and tear, the numbers clearly plucked out of the air (£60 for a £5 polyfilla job for example, and an attempt to charge us for an issue which is clearly visible in an image of the property from 11 years ago) and a blatant disregard for rental standard and wear and tear. in addition to this, 2 months later and the landlord is randomly creating issues to add on to the deductions, which were not present at check out nor previously mentioned. Whenever we request the money back or ask that the return of the deposit be treated with some sense of priority or urgency we are simply told "There is no legal timeframe in which we need to return the deposit." We have now instigated the TDS dispute service as at least we will have the legal time frame Hamptons are so concerned about. Absolutely unbelievable, if you have any choice in the matter, do everything you can not to rent with Hamptons. I extend this advice to landlords too, if you want happy tenants and positive recommendations - choose someone else.
Laurie · 3 July 2023
Agent replied · 23 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
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