Trusted Agent profile · Bristol, City of

Hamptons Bristol Sales reviews in Bristol, City of

4.3

★★★★★ Great

1,541 reviews across 2 platforms

8 The Mall, Clifton Village, Bristol, BS8 4DR, Bristol, City of, BS8 4DR

Hamptons's office in Bristol, City of, at 8 The Mall, is rated 4.3 out of 5 across 1,541 reviews on two platforms, including 103 Google reviews rated 4.8.

Google logo

4.8 / 5

103

Reviews on Google

This office

Trustpilot logo

1,438

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Bristol, City of office, from every platform, shown as written. First names only.

5/5

Trustpilot

A high quality professional service

Choosing an estate agent isn’t easy but we’re very pleased we went with Hamptons to sell our house. Martin and all the team really worked to understand the house and the sort of buyers that it would suit. They managed all the viewings very efficiently, gave us well-evidenced advice, and when we got an offer that we were happy to accept, they were very responsive in supporting us through every stage of the acceptance to exchange of contracts process.

Rpt-Rpt · 5 October 2023

5/5

Trustpilot

Six years of excellent service from Hamptons at Banbury

This is my sixth year of using the Property Management service at Hamptons Banbury for my rental property, and I remain delighted with the quality of service provided. My Property Manager, Max Barnes, is courteous and professional and always responds promptly and effectively to issues raised by me or my tenants. The service is also helpful and proactive with regard to legal compliance issues. I would definitely recommend it.

P · 9 May 2024

1/5

Trustpilot

Following my review of Hamptons Chelsea…

Following my review of Hamptons Chelsea and their senior head of sales Nick Hubner, I received a formulaic reply from Hamptons saying they were taking my comments seriously and would I email my details for them to contact me, which I did. Guess what? They never contacted me...Definitely very poor follow up and customers' service. Company to be avoided.

Francoise · 14 September 2022

Agent replied · 23 October 2024

Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.

5/5

Trustpilot

Exceptional service and support from Danish

Danish Ashraf, has been absolutely fantastic to deal with. He’s been exceptionally helpful, incredibly responsive, and always professional. His support has made a real difference, everything has been handled efficiently and with care. It’s reassuring to know someone so reliable is managing things. Thank you, Danish!

Laura · 22 April 2025

5/5

Trustpilot

Mandy is a cooperative manager and a…

Mandy is a cooperative manager and a good follower. i wish her continued and lasting success,and i am comfortable working with her.

Ghassan · 14 April 2024

5/5

Trustpilot

We have used Hamptons for many years to…

We have used Hamptons for many years to manage a family letting and they have been consistently very good.Rebecca Hitchman has been an efficient, respectful and wonderfully pragmatic property manager for us as have the whole team led by Justin Partt.

Chris · 22 November 2022

5/5

Trustpilot

Quality Letting Service

Have used Hamptons Lettings now for some time and the service has always been excellent from start to finish. Special thanks to Molly Cave-Browne-Cave for finding us tenants so quickly and also to Rebecca Hitchman for managing our properties post rental.

Simon · 22 November 2022

5/5

Trustpilot

Always helpful in providing suggestions and/or getting us the help we need

Whenever we’ve had an issue with our rental property, Shardai has always been really helpful in providing suggestions that we can do ourselves to help improve it, and if this didn’t work, she would make sure that the relevant people are contacted in a timely manner to help resolve the issue. Thank you so much for all your help over the past few years. We are really grateful. :)

Duygu · 1 May 2024

5/5

Trustpilot

He was really kind and helpful !!!!

Guia · 28 April 2026

5/5

Trustpilot

Highly recommend

Mandy has been amazing at managing our property. I feel in very safe and capable hands. She is always very quick to help with any issues and is very good at communicating with me. I would recommend Hamptons as a letting agent.

JT · 3 October 2022

5/5

Trustpilot

Brilliant property manager

A big thanks to Greta Damidaviciue, our property manager at Hamptons. She's been amazing and quickly dealing with any problems we've had at our flat, which we rent out while living overseas. It's been a huge help this year when we've not been able to travel back to the UK.

Rachel · 14 August 2021

5/5

Trustpilot

They always found a solution to all…

They always found a solution to all problems! This time I would like to thank Max Barnes and the Hamptons workers for their hard work!

Enikő · 31 January 2024

5/5

Trustpilot

Good Service

We are managed by Danish and he's always been extremely helpful whenever there is an issue at the flat, we have a prompt response and communication. Thank you!

Elliot · 27 October 2025

5/5

Google

I can definitely recommend Hamptons on The Mall. I was very unsure which agency to go with at first and ended up talking to seven of them! I chose Hamptons as I really liked Chris Firth's approach: no jargon; straightforward, sensible-sounding advice; and a well-researched basis for his suggested selling price. He also looked after the whole sale process, rather than handing over to others, and everything went very smoothly. Thank you.

Hugo · 26 October 2019

Agent replied · 24 October 2024

Thank you for your review. Customer service is very important to us and we are thrilled to hear Chris provided you with a 5* service. It is especially wonderful to hear that the level of service provided ensured a smooth sale and Chris was able to provide a straightforward and realistic advice. We take great pride in our people and look forward to sharing your review Chris and the team. Thank you again!

5/5

Trustpilot

I rented from Hamptons for a year…

I rented from Hamptons for a year tenancy and it was very well managed from start to finish. Sandra McCrae and Pollyanna Colsell were very efficient and helpful throughout.

Lynn · 19 October 2023

5/5

Trustpilot

Hamptons and Abi P - 10/10

We have had a great experience with Hamptons. Abi really paid attention to our requirements and found us a suitable property, the move into which, was managed seamlessly. Response and ANY communication within 10 mins, if not immediate, and all dealt with professionally. Night and day difference from any estate agent we have dealt with in the past. Definitely recommended.

Harry · 19 September 2024

5/5

Trustpilot

Aggie has been a tremendous help and…

Aggie has been a tremendous help and support in my flat search, she delivered over and way beyond my expectations! She’s been the best support and help for me in this process, I can’t recommend her highly enough! She’s been so helpful, honest and supportive! 🙏🏼🙌🏼😄

Customer · 24 February 2022

5/5

Trustpilot

Great service

Daniel Johnson is extremely helpful and has always been prompt to reply and/or explain issues that arise. I have put the date as 16 December but the service I have received over the entire year has been consistently great.

N · 17 December 2022

5/5

Trustpilot

Jocelyn has been brilliant in the…

Jocelyn has been brilliant in the property management support she has provided us. I am always confident that she is there and that our every concern will be dealt with in a timely and very professional manner.

Celia · 22 February 2023

5/5

Trustpilot

Hamptons international in Rickmansworth…

Hamptons international in Rickmansworth is by far the best estate agents I have come across I have experience unfair trading from other agents but jack quoroll was very straight forward and helpful all the way I had no issues at all over all a very good experience I would totally recommend !!

Z · 16 December 2020

1/5

Trustpilot

Appalling

Appalling, they cant turn up for the viewing, fail to even let you knowingly that they are late & then send another member of the team - again late - who has no information & asks to review the property alone - I would never look at a property again if it was being sold by this company- so disappointing

Philip · 18 May 2022

Agent replied · 23 October 2024

Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.

5/5

Trustpilot

Hamptons Stratford-Upon-Avon

We have just purchased the most idyllic property through Hamptons in Stratford-Upon-Avon and we cannot thank Jacob Forster and the team enough for helping us achieve this purchase. Although it was only a short chain there was issues that Jacob was instrumental in resolving.

Richard · 17 May 2022

5/5

Trustpilot

Chloe Gorton

Chloe Gorton has been a highly responsive account manager.

Mark · 28 October 2024

5/5

Trustpilot

Jenny and Jack at the Rickmansworth…

Jenny and Jack at the Rickmansworth office were excellent when we were looking for new tenants. This is the second set of tenants we have had and in both cases the service has been professional and the communication very clear and timely. The price achieved was at the top end of the range and 25% more than recommended levels from other local agents. Would recommend Hamptons

Ava · 17 May 2021

Agent replied · 23 October 2024

Thank you for your feedback about our team in Rickmansworth and in particular Jenny and Jack, we are delighted to hear you had such a good experience and look forward to making the team aware of your review.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

Industry awards

Hamptons Bristol, City of won ESTAS awards in two years, most recently 2018.

ESTAS winner in two years: 2018, 2017.

ESTAS awards by year, 2018 to 2017
  • 2018 1 Best in County ESTAS 2018 winners

    • Best in County (1)ESTAS 2018
      • Avon: Sales
  • 2017 1 Silver and 1 Best in County ESTAS 2017 winners

    • SilverESTAS 2017: Sales, South West (Avon, Dorset, Somerset)
    • Best in County (1)ESTAS 2017
      • Somerset: Sales

Source: ESTAS winners lists, as published, linked by year.

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Has Hamptons Bristol Sales won any awards?

Yes. Hamptons Bristol Sales won Best in County (Avon) at the ESTAS 2018 awards, and 2 other industry awards since 2017.

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