Hamptons Bristol Sales reviews in Bristol, City of

★★★★★ 5/5

Trustpilot

Grace is great

Grace is a great asset to Hamptons, she is always friendly, efficient & helpful. We are delighted to have her managing our property for us & she makes us feel that we are in safe hands with her.

McGl · 22 May 2024

★★★★★ 5/5

Trustpilot

Great experience with property manager

Recently our washing machine broke, which needed to be replaced. There were some follow up issues that needed addressing.We are very happy with our Property Manger Charlie Fleetwood, who addressed the above issues in a professional and timely manner.

Mk · 2 May 2024

★★★★★ 5/5

Trustpilot

Ameesha Florant - Hamptons Int

Ameesha Florant has been managing my property for only a few months, however, she has restored my faith in the human population. I am 250 miles form the property and having her on hand, being diligent and available, is a god send.

Gary · 17 March 2020

★★★★★ 1/5

Trustpilot

Persistent harrassment

2-3 years after leaving the property, myself and my former flatmates still receive calls, emails, texts about works to the property, updates etc. Despite multiple complaints and requests for this harassment to stop, yet it continues. They were an absolute disaster when I was in the property with delayed and mismanaged works being the norm. I would strongly urge anyone considering using them to have a look elsewhere, if they can't even update tenant details 2 years after our departure they can hardly be competent?

Lucinda · 21 April 2022

★★★★★ 5/5

Google

Worked with Ollie from the Bristol branch to purchase a property and he was phenomenal. He was in touch with us regularly gave us great support and advice and followed up on everything without chasing. I couldnt recommend him more to work with.

Dan · 26 October 2019

★★★★★ 1/5

Google

Awful experience with this company do not expect any any response or communication even if it is clear you are in the position to buy a high end property with no chain very insulting experience forget booked viewings do not respond to emails and cannot even send a photo well done Hamptons 1 star is too much

Jon · 22 March 2024

★★★★★ 2/5

Trustpilot

Took fees and ran

Hamptons successfully one time rented out our thames riverside home near Windsor. However, once they had their money, the service disappeared. The after sales team is very junior, inexperienced and not able to manage the tenants they place into the high cost home. Our house and furniture was damaged, a deposit refund was due, but Hamptons totally failed to get my damages paid and effectively ran away. Steer clear would be my advice.

PwC · 30 January 2023

★★★★★ 5/5

Trustpilot

Sharon James is a fantastic Lettings…

Sharon James is a fantastic Lettings Agent. She dealt with an incredibly fast turn around on my property in Hampshire and has now let the same property twice. She goes above and beyond in her service and I could not recommend her nor Hamptons more. Thank you.

Laura · 10 November 2023

★★★★★ 5/5

Trustpilot

Hamptons are absolute winners!

Joe and the team at Hamptons have been incredibly responsive and helpful. We moved into our flat in August and there have been a couple issues but Joe has always been on top of them and really responsive. This is our first flat in the UK and we had very little knowledge going in so their assistance has been amazing.

Jeremie · 28 September 2022

★★★★★ 5/5

Trustpilot

Hamptons is a friendly and helpful…

Hamptons is a friendly and helpful estate agency. I am renting an appartment from them. The post rental support and exceptional. Each time there is a problem with the place, it gets attended to super quickly. Especially Lucy is highly responsive and organises to get things done quickly and also double checks with me to ensure resolution.

Wajahat · 17 January 2023

★★★★★ 1/5

Trustpilot

Endless spamming after just one viewing

I’ve booked one viewing with Hamptons and have been spammed ever since. I never signed up for their mailing list, and have repeatedyl unsubscribed but keep receiving their mails. I have even emailed them to request that they remove my details from their data base, and I’ve called, but I simply receive no response or actions. I will be reporting them as this is a GDPR violation.

SB · 21 July 2023

★★★★★ 5/5

Google

Hamptons were professional from the outset, Christina was our rep for the sale. In the early stages everything in the process went very smoothly; however, some complications arose lower down the chain as we neared exchange of contracts and Christina worked extremely hard to ensure the sale was completed. She was professional throughout and kept us informed at each stage; she was a pleasure to work with.

Lisa · 10 October 2021

★★★★★ 5/5

Trustpilot

A quick sale with a full offer

A quick sale with a full offer. Ella Smith was always available to talk over any questions and actioned any requests that I asked of her.Great service and a company I will definitely use in the future should the occasion arise.

David · 11 March 2024

★★★★★ 5/5

Trustpilot

Hamptons professionalism

Rebecca has been an awesome property manager to communicate with. Eversince I moved into my property she's been very helpful interms of getting things sorted as quickly as possible and also being really nice about settling in! Overall she's been really helpful and communicative as well, which is not something thats easy to find nowadays in property management

Amar · 1 December 2022

★★★★★ 1/5

Trustpilot

No hot water for 3 weeks!!

No hot water for 3 weeks!!The level of urgency in Hamptons is shambolic. We have been without hot water for 3 weeks now and seem to be no closer to a resolution.Hamptons only hire cheap contractors, who attend your property and leave within 2 minute as they have no clue what they are doing.The level of communication from Hamptons is arguably non existent. All we do is chase and chase and get nowhere.As long as the landlord get their rent paid, nothing else matters. Absolute shambles of a company.

Chris · 15 March 2022

★★★★★ 5/5

Trustpilot

Hamptons in Dulwich Village is an…

Hamptons in Dulwich Village is an absolutely outstanding agency. Not only have Mel and Callum been extraordinarily hardworking and energetic on our behalf but also very friendly and hugely supportive. Whenever we’ve turned to them for advice, it has been prompt and wise

William · 20 January 2024

★★★★★ 5/5

Trustpilot

Flat rental

I have used Hamptons to manage the rental of my flat for many years and have found them to be efficient, professional and friendly. I would absolutely recommend them

Helen · 18 March 2026

★★★★★ 5/5

Trustpilot

We have been with Hampton for 10 years…

We have been with Hampton for 10 years and we have had very good relationship with them. Some ups and down,very few... but problems always resolved by them Our Present manager Mya Miller has been excellent,can recommend her.

Bernadette · 24 April 2024

★★★★★ 5/5

Trustpilot

I have been letting out my property…

I have been letting out my property with Hamptons using their fully managed service for the last 6 years. Mandy has been really helpful with any issues that have occured. I would recommend Hamptons to any landlords and tenants.

Jo · 3 April 2024

★★★★★ 5/5

Trustpilot

Jacob Forster at Hamptons in Stratford-Upon-Avon…

Jacob Forster at Hamptons in Stratford-Upon-Avon was primarily instrumental in achieving a far better price for my property, far exceeding other Estate Agents. He kept me well informed along the process every step of the way. It was a pleasure doing business with him rather than the fraught experience it might have been after living in my property for almost 23 years.

Trish · 17 May 2022

★★★★★ 1/5

Trustpilot

An abomination of customer service…

An abomination of customer service during my tenancy. Our property manager, Victoria, was a psycho-maniac with procedurial methods, and withheld information regarding the processes used until once it was too late and we were liable to pay the bills. For instance, our electricity meter was not functioning, and upon notifying her, she took the liberty of immediately dispatching an electrician without warning us we were responsible for paying the astronomical bill for his 2 minute visit. The flat was left in very good condition, cleaned to a professional standard as requested in the contract. The only replaced piece of furniture was a damaged lamp which electrocuted my flatmate. I do not recommend signing a contract managed by this property.

JoyHD · 27 January 2022

★★★★★ 1/5

Trustpilot

Horrendous service

Horrendous service, avoid at all costs if possible!!! Rude staff who contact you on their terms but unreachable when it’s the other way around. I was v accommodating to the estate agent (Josh from the West Hampstead branch) when they were asking for when he could arrange viewings in the property I was moving out of however, one day I got ill and whatsapped him early morning saying unfortunately I was at home not well please cancel the viewings for that day - I appreciate this sounds inconvenient but it was unavoidable. I got no response and had to call the office late morning when extremely ill to explain to them. Whoever answered the phone was also rude saying how it was v last minute and signing down the phone - I explained I had messaged Josh earlier and had no response / I’m also very ill so least of my concerns. Two weeks later I had to have emergency surgery related to previous illness and whatsapped Josh to ask him if there were anymore viewings booked in as I would be at home recovering ….. once again ….. no reply, and only one tick so no idea if he’s blocked me. I assume the flat got taken quickly so luckily there were no viewings but his lack of communication was super inconvenient especially at a time I was unwell. Just unnecessary stress wondering if people are going to show up to the property and I’m bed ridden - even more annoying how he was very active and responsive, relentlessly pestering me when he wanted something from me but couldn’t be bothered to reply to me when I wanted something. Both encounters, Josh and the lady I spoke to in the office when I called, just so rude - v bad business practices made a stressful time in my life 10x worse would not recommend.

Laura · 6 August 2024

★★★★★ 1/5

Trustpilot

They still haven’t returned my deposit

They still haven’t returned my deposit. Two and a half months after leaving a property! Communication was non existent for weeks. They’ve now come out of the woodwork recently and made a load of nonsense claims. I’ve asked them for proof, they have provided none. It’s a crime that these companies get away with wringing money out of tenants. And the way they do it is so blatant. They undermine, belittle and obfuscate with their communication. I looked after the property I rented, I had a cleaner come in every week and I stayed in touch with the repair man when there was a fault (the owner preferred this as they thought Hamptons were useless, they were right). I replaced the curtains with new plain curtains, as the ones the owner used were around 30 years old, thin, stained and they smelled bad, hamptons, charged me for leaving the new curtains, not hanging the old smelly curtains back up (I left them in a bag, I didn’t want to touch them let alone hang them up) and charged me another £90 for someone to supposedly take the new curtains out of the house (I suspect they’re still there). They also charged me for a broken kitchen unit, the back had fallen off, so I realised, when emptying the kitchen cupboards on moving out. This kitchen, again, was 30 - 40 years old, the units were rotting, I left the part on the kitchen bench for the repair man, kerching, another excuse for Hamptons to charge me. This company has no soul. Heartless, mindless, and useless at looking after houses and their inhabitants, just awful.

Ron · 20 January 2022

★★★★★ 2/5

Trustpilot

Unhelpful and all round bad at their job

I rented a flat recently with Hamptons Tower Bridge and the property manager DEFINITELY didn't check the flat properly. I had to figure out lots of things myself - how appliances work, how the boiler works, etc. There are no manuals or basic instructions to let the tenants know basic things around the flat. My parents rent out a property in Battersea to tenants and they say it's standard that property managers should help "onboard" the tenants and leave them with manuals and things for appliances etc. What's worse - the shower drain was totally blocked. Kitchen light fixtures are not working. Fridge lamp is not working. Tumble dryer not working...all these things the property manager should have checked first. The agent harassed me before signing on to become a tenant even when I told her that I had caught Covid so I couldn't respond within 24 hours which she never mentioned that it had to be such a quick turnaround in deciding whether to rent the place or not. It feels like they reel you in so they can earn the commission from the landlord, but then ditch you once they've "sold" you the property. On top of this - I've notified them that I'm a single occupant and would therefore need them to also back me up to the Council that I'm eligible for single person discount. The rest of the tenants are moving in 3 months later. Despite the fact that they blatantly know this, they refuse to let the council know just because there are 3 tenants on the tenancy agreement - that level of rigidity and unhelpfulness is just second to none. I'm looking to buy my first property soon - I would definitely avoid buying through Hamptons.

Anonymous · 20 January 2022