Every review we hold for the Brighton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAnna Ingram has been a delight
Anna Ingram has been a delight to work with. We did get off to a rocky start as i was very anxious about my elderly mother moving into her first property and she had a mountain of issues but Anna was able to calm me down and has been polite, professional and i am so happy she is my mothers property manager. i retract my original concerns regarding the management with Oakley and can now safely say that Anna has been an absolute star and has kept in contact with me constantly and going above and beyond to assist.
Conor · 10 March 2022
★★★★★ 5/5
TrustpilotResidential Lettings Shoreham
I cannot praise and thank Emily Davis enough for her professionalism in the way she cares for customers and to meet their needs. Emily takes the time to learn what we need and to find a home that meets those requirements. Emily introduced me to my first home in Shoreham and was quick to step in to help me when I had to move again. I am very grateful for Emily's commitment and for her knowledge.
Graca · 4 February 2022
★★★★★ 5/5
GoogleI recently worked with Oakley to secure a lease on a shop, and I couldn't be happier with the service I received. Jenny was professional, knowledgeable, and went above and beyond to help me find the perfect space for my business. Thank you for all your help!"
Lady · 21 May 2024
★★★★★ 1/5
GoogleBad service provided by James Cunningham at selling's property department, no responsibility at all. Given out the wrong set of key and obviously he didn't had a proper check with this silly mistake 🙄. But the last thing is he said he will not do anything with it at all!!! …
Abigale · 29 November 2024
Agent replied · 8 December 2024
Dear Abigale,
Thank you for sharing your feedback regarding your experience with Oakley Property. We’re sorry to hear you were dissatisfied with the service, and we wanted to take a moment to clarify the situation.
Having reviewed your concerns with James, we can confirm that he followed standard procedures and provided all relevant information to help address the matter you raised. We believe it is inaccurate to say James “would not do anything” to assist with the issue.
On the day of completion, James conducted a thorough home demonstration with you, reviewing the Home User Guide provided by the developer. This guide includes detailed information, including a specific point of contact for addressing any post-completion defects or ongoing snagging items noted throughout the transaction.
For clarification, with any new build property, post-completion snagging concerns are the responsibility of the developer. As estate agents, our role is to facilitate the sale and ensure a smooth transaction through to completion, after which it becomes the property owner’s responsibility to liaise directly with the developer on these matters. This process was reiterated to you by our agents, as well as by the solicitors involved in the transaction.
If there’s any part of the House User Guide that you would like further clarification on, please don’t hesitate to reach out to James or any member of our New Homes Team. We are here to support you within our role, and we would be happy to forward any correspondence as needed.
Kind regards,
The Oakley Property Team
★★★★★ 5/5
GoogleLeigh at Oakleys was an absolute pleasure to deal with & made a complicated process easy & straightforward, he was always available to contact & kept us in the loop & on top of all aspects of the commercial property process. Would highly recommend both Leigh & Oakleys.
Era · 7 July 2019
Agent replied · 6 July 2023
Thank you for your kind feedback and it was a pleasure to deal with you. Please do not hesitate to give us a call if you need any assistance in the future.
★★★★★ 5/5
FacebookGeorgia Radord is the BEST estate agent I have ever dealt with..she's absolutely amazing, totally on it and fab with communication and I couldn't recommend her more..she is an absolute credit to Oakleys and they should be very proud to have her on the team! If your thinking of putting your property on the market, give Georgia a call, she's an absolute gem! Thanks Oakleys!
Nancy · 20 June 2018
★★★★★ 2/5
Googlegenuinely the worst employees compared to any other agency, extremely passive and have no care whatsoever about the tenants concerns. Specially Shane, very rude and extremely passive. If I would express a concern about the flat i’m renting, he would get defensive as if it where his own, which was very confusing?… anyways I wouldn’t recommend due to the unprofessionalism whilst communicating with clients.
Reema · 29 March 2024
★★★★★ 2/5
Googlegenuinely the worst employees compared to any other agency, extremely passive and have no care whatsoever about the tenants concerns. Specially Shane, very rude and extremely passive. If I would express a concern about the flat i’m renting, he would get defensive as if it where his own, which was very confusing?… anyways I wouldn’t recommend due to the unprofessionalism whilst communicating with clients.
Reema · 28 March 2024
★★★★★ 5/5
GoogleLeigh was extremely professional at Oakley, really informative and helpful during the assigning of a commercial lease - he also had the patience of a saint while the kinks were ironed out. Great service, nothing was too much trouble.
Grace · 14 April 2018
★★★★★ 5/5
GoogleGave a call today and was answered by Amy who not only was understanding but very attentive, helpful and straight to the point. Would definitely recommend her if you've any enquiries as she definitely knows what she's doing😁. …
Raihan · 2 July 2024
★★★★★ 4/5
GoogleBen was very helpful in our search for suitable premises. He didn't waste our time, provided insight and clarity when required. Very good service.
Gary · 14 April 2018
★★★★★ 4/5
GoogleI would definitely recommend Oakley- Professional, efficient service, personable staff ,straight forward transactions. Thank you Ben.
Kara · 14 April 2018
★★★★★ 5/5
GoogleI have used Oakley Commercial twice now to secure leases for two of my shops. My experience in both cases was very positive. Both agents - most recently Ben Pettett - were impartial, professional and thorough. They really know their stuff and worked hard to ensure completion. I look forward to finding more shop sites through Oakley in the future.
R · 14 April 2018
★★★★★ 5/5
GoogleOakleys Commercial's Ben provided me with an excellent new tenant on a 10 year lease who wanted to move in before the outgoing lot had even departed! With virtually no relief on business rates as one of Labours last business friendly acts ha ha before they left office this was excellent service going above and beyond...etc. Hence 5 stars.
Peter · 14 April 2018
★★★★★ 5/5
GoogleOakley Commercial worked well for us. Leigh Doherty found us a good number of potential tenants including the one we eventually accepted. Leigh expertly guided us through the whole process and made it as painless as it could be. We will definitely use Oakleys next time (assuming they give me a discount for writing this review!).
Simon · 14 April 2018
★★★★★ 5/5
GoogleOakley went far and beyond to make sure that all our needs were met in the process of acquiring a commercial property. Leigh Doherty in particular was a great help and worked closely with us all the way through the process and even after. Would highly recommend and will definitely use them in the future.
Gabi · 14 April 2018
★★★★★ 1/5
FacebookStop getting your landlord mates to big u up. You are not good people
Bobby · 19 October 2020
Agent replied · 23 February 2025
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WhatsApp:+1(804)391-9232
E-mail:evelynjoshua24trades@gmail.com
★★★★★ 5/5
GoogleOakley Commercial have been extremely helpful in guiding us through the sale of our factory premises. Their approach when dealing with us, and our potential buyers, was both sensitive and professional. We achieved a sale above our expectations and are very happy to recommend their services.
Charlie · 14 April 2019
★★★★★ 4/5
GoogleGood, speedy, highly professional service across the board.
Graham · 14 April 2019
Agent replied · 6 July 2023
Thank you Graham, pleasure dealing with you. Please do not hesitate to give us a call if you need any assistance in the future.
★★★★★ 5/5
GoogleOakley Commercial have provided me with various property services over a number of years - all of which I have been very happy with. This has included property consultancy, valuation and agency. I would certainly recommend them.
Tim · 14 April 2018
★★★★★ 1/5
TrustpilotTruly awful
Truly awful. These agents are a bunch of cowboys. Don’t rent from them. Don’t buy from them. They take liberties, cut corners and rip you off.
James · 22 February 2021
★★★★★ 5/5
GoogleI have purchased and let property through Oakley and have found Ben Pettett to be extremely helpful and professional. I have no hesitation in recommending Oakley.
Charles · 14 April 2018
★★★★★ 5/5
GoogleWe've leased business properties 4 times through Oakley and they've always provided excellent friendly service and Ben has always been extremely decent.
Tom · 14 April 2018
★★★★★ 5/5
GoogleBrandon done excellent service! I recommend Oakley to everyone 👍PositiveResponsiveness, Quality, Professionalism
Alina · 26 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
