Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI can't recommend Whitlock and Heaps highly enough! In a challenging market we would have been lost without them. Jack and the rest of the team went above and beyond to get both our properties sold, sticking to our deadline and achieving great prices.
Bruce · 26 October 2019
★★★★★ 5/5
GoogleSuperb family run agents who we used for the sale of our property, they were brilliant through the whole process with an outstanding level of professionalism and always on hand when we needed them. Highly recommend.
Leo · 25 October 2021
★★★★★ 5/5
GooglePeter, Jack, and the team at Whitlock & Heaps were all extremely helpful, friendly, and professional, throughout our dealings with their agency. On the rare occasion that we needed to contact them, they were very responsive and forthcoming. We would highly recommend Whitlock & Heaps.
Carl · 26 October 2018
★★★★★ 5/5
GoogleJack helped us buy our first house and later rent it out when we moved abroad. He has always been extremely helpful, going above and beyond the requirements of his role to help out. I would highly recommend him as an estate agent for future customers.
Sian · 26 October 2017
★★★★★ 5/5
GoogleReally appreciate all Edward’s hard work. He kept us up to date the way through and helped make the whole experience run along as smoothly as possible.
Nick · 25 October 2022
★★★★★ 5/5
GooglePete and Jack sold an investment property for me - they achieved £5,000 more than the asking price and the sale took just 8 weeks. They were excellent!!! I recommend them to everyone looking to rent or sell a property in the area. Thanks guys!!!
Kevin · 26 October 2017
★★★★★ 5/5
GoogleWe were very pleased with the service offered by Jack and it was refreshing to deal with an estate agent who was honest, approachable and helpful throughout the selling process. If we were to sell again, we would go to Jack without hesitation.
Mike · 26 October 2018
★★★★★ 5/5
GoogleAmazing service from start to finish. Peter, Jack, Ed and the team were professional, friendly, sold our house quickly and for a good price - could not recommend highly enough.PositiveResponsiveness, Quality, Professionalism, Value
Jay · 25 October 2021
★★★★★ 5/5
GoogleEdward and his colleagues were friendly, thoughtful and kept in great contact with me throughout as I went through the process of buying a flat with their help. Highly recommendedPositiveResponsiveness, Quality
Julian · 25 October 2021
★★★★★ 5/5
GoogleRecently purchased our first home with Whitlock and Heaps, they were absolutely fantastic! Edward constantly kept us updated on the process and was amazing! Thank you :)PositiveResponsiveness, Quality, Professionalism, Value
Alexandra · 25 October 2021
★★★★★ 1/5
GoogleThe joint worst service I have received from an estate agency in Brighton & Hove. Little communication from agents and a lack of organisation has stopped me from proceeding with 1 or 2 properties of interest.
Dawn · 26 October 2019
★★★★★ 5/5
GoogleProactive, professional and knowledgeable estate agents. Kept me up to date at all times during the sale, were easy to get in touch with very responsive. Highly recommended.
Chi · 25 October 2021
★★★★★ 5/5
GoogleMy husband and I used Whitlock and Heaps and we were very pleased with their service. The team were very friendly and helpful, just genuine, nice people. Thanks for helping us find our property. Would highly recommend.
Melanie · 26 October 2018
★★★★★ 5/5
GoogleGreat letting agents
Richard · 27 January 2024
★★★★★ 5/5
GoogleAs a first time buyer they were super helpful walking me through all the stages of buying a property and coordinating with different parties.PositiveResponsiveness, Professionalism
Edward · 25 October 2021
★★★★★ 5/5
GoogleJack got us a great price for our property and was always on call/email when we needed him. Could not recommend Whitlock and Hepas more highly!
Jenny · 26 October 2018
★★★★★ 5/5
GoogleFar and away the best agents we have ever known. I highly recommend them as incredibly professional and honest - rare these days!
EJ · 26 October 2018
★★★★★ 5/5
GoogleFirst class. No flannel, straight talking. Jack did exactly what he said he would do. Highly recommended.
Starkey · 26 October 2018
★★★★★ 5/5
GoogleReally good communication throughout our house purchase. Trustworthy and professional, definitely recommend.
Neil · 26 October 2019
★★★★★ 1/5
GoogleWe had an awful experience.
Derek · 25 October 2020
★★★★★ 5/5
GoogleFriendly and helpful estate agents!
Ruth · 25 October 2020
★★★★★ 5/5
Googlebest agency I've ever had
Brij · 26 October 2019
★★★★★ 2/5
Googlei wouldn't use them again.
Wyn · 26 October 2014
★★★★★ 3/5
GoogleRating only, no written review.
Simone · 28 November 2023
Agent replied · 24 October 2024
Hi Simone.
It is disappointing to see this review taking into consideration how we went above our required remit to help you at the end of your tenancy.
Having served your notice incorrectly and not in line with your tenancy agreement (Due on your rent due date in line with clause 8 of the general notes) we offered to re-market the flat early and if we are able to find a suitable tenant to move in sooner and my client was at no financial loss we would rebate you the apportioned rent. This exactly what we did saving you £469.45 something we did not need to do.
To say we gave misleading information and it was an unpleasant experience is very unjust considering the lengths we went to, to help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.