Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a truly wonderful experience with Lawton and Dawe, and I want to give a special thank you to Pippa, who was absolutely exceptional throughout the entire process.
As a first-time buyer, I wasn’t quite sure what to expect, especially as I’d always heard that buying a property can be extremely stressful. However, Pippa made the entire experience feel calm, clear, and well managed from start to finish.
She was professional, supportive, and incredibly responsive throughout. She kept me informed every step of the way and was always available to answer questions or offer reassurance when needed, which made a huge difference.
I also briefly met Skye on completion day, who was lovely and very helpful, a really nice touch at the end of the process.
What really stood out to me was the warmth and genuine care throughout, it never felt like just a transaction. Everything was handled smoothly, and communication between all parties was excellent.
I’m so grateful for all the support in helping me secure my new home, and I wouldn’t hesitate to recommend Pippa and the team at Lawton and Dawe to anyone looking for a professional and genuinely caring estate agent.
Thank you again, I’m absolutely delighted!
Caroline · 17 March 2026
Agent replied · 17 April 2026
Thank you so much Caroline for the lovely review. We were all really pleased to get your purchase through to completion, and we hope you are so happy in your lovely new home! :)
★★★★★ 5/5
GooglePippa was Superb throughout our purchase of our new house. She made the whole experience as stress free as possible and was always responding to us immediately and answering our questions. She was always pushing to get our completion as quick as possible and chasing the other agents to ensure our dates were met. I'm sure the process would of been a lot slower and more stressful without Lawton and Dawe. THANK YOU !
Jack · 17 April 2025
Agent replied · 23 October 2024
Thank you so much Jack! We were so pleased to get this long chain over the line! We hope you have many happy times in your new home!
★★★★★ 5/5
GooglePippa was absolutely brilliant through letting and then subsequently selling my property. The guys at Lawton and Dawe feel like genuine people who balance everyone's interests, I wouldn't describe them as your typical estate agent. Massive thanks for taking all the stress out of letting and selling
Y · 12 October 2024
Agent replied · 23 October 2024
Thank you for the lovely review, and for the opportunity to let and subsequently sell the flat, we appreciate it!
★★★★★ 5/5
GoogleI contacted Lawton and Dawe Properties when I needed to sell my house towards the end of 2020. I had used Lawton and Dawe's Lettings Services for a long time and have been very impressed with their levels of service and excellent communication so I decided they were the ones to talk to!
I dealt with Pippa, she was very helpful throughout the process and ensured that everything went smoothly and we sold very quickly and moved in February 2021!
I have used Lawton and Dawe to manage my rental property for many years and all I can say is if you are unhappy with your existing managing agents speak to them today!
Highly Recommended if you are looking for Sales or Lettings Services.
Martin · 24 October 2021
Agent replied · 23 October 2024
Thank you so much for your feedback Martin. We have thoroughly enjoyed working with you for so many years.
★★★★★ 5/5
GoogleWe have instructed Pippa Newton John at Lawton & Dawe to find long term tenants for our rental properties over a number of years and have been very pleased with the profesional service which has exceeded our expectations. We would highly recommend Pippa and her team to anyone looking to rent out or sell their property.
Humber · 24 October 2023
Agent replied · 23 October 2024
Thank you so much for leaving us this review.
★★★★★ 5/5
GoogleThe service and support I got from Lawton & Dawe was nothing less than outstanding! Everything was dealt with efficiently. I was nervous about my first move but Didi & Pippa made me feel so comfortable and gave me so much information about moving. I cannot thank them enough.
Melanie · 24 October 2023
Agent replied · 23 October 2024
Thank you Melanie, we really appreciate your feedback.
★★★★★ 5/5
GoogleThe most professional, friendly and committed estate agent I have ever dealt with! The staff have been absolutely outstanding! From viewing the property to moving in took a total of 10 days! I honestly couldn’t recommend them enough!
Steve · 17 December 2025
Agent replied · 17 April 2026
Thank you so much Steve - we are thrilled you have both found a new property to call home. We appreciate the kind words!
★★★★★ 5/5
GoogleLawton & Dawe - well where do I start!!
Nothing is ever too much trouble & the staff always go the extra mile ( even after hours if they have to )
My mum & I are tenants of a rented flat near Hove Park & since being tenants we’ve had the complete joy of dealing with Pippa & Didi at the Hove office
They are customer - centric in every way.
Kind, welcoming, warm hearted, empathetic, knowledgable, professional and in the main always on hand.
We could not ask for more & I recommend them to you unreservedly! :)
Sarah · 24 October 2023
Agent replied · 23 October 2024
Thank you for your wonderful review Sarah. I shall pass the feedback onto Pippa and Didi.
★★★★★ 5/5
GoogleIf you would like to work with an Estate and Lettings Agent that puts people at the forefront of how they operate, then I can certainly recommend Lawton and Dawe Properties. My experience of dealing with Pippa Newton-John in particular has provided me with the confidence to say that they really care about their clients needs and feelings and care about building long lasting relationships above all else! They all go the extra mile to ensure they deliver unparalleled service - from complex property matters right through to when you walk through the front door at Lawton and Dawe and are always greeted with a beaming smile - they are an extremely friendly bunch! I wholeheartedly recommend Lawton and Dawe Properties!
James Turner
James · 24 October 2023
Agent replied · 23 October 2024
Thank you James for your wonderful review, I will make sure I pass this feedback onto Pippa.
★★★★★ 5/5
GoogleQuite simply, this is the best experience I have had in my twenty years as a renter.
Communication, helpfulness, support, understanding and responsiveness are all 10/10 from Pippa and her super friendly team. They've found the perfect blend of professionalism and informality.
Lawton and Dawe!
Caroline · 17 April 2025
Agent replied · 23 October 2024
Thank you Caroline for your lovely review - we wish you all the best in your new home!
★★★★★ 5/5
GoogleJust wanted to say thank you to Didi and Pippa. Both incredibly helpful, warm and professional. Would recommend Lawton & Dawe highly!
Jess · 24 October 2023
Agent replied · 23 October 2024
Thank you Jess - we really appreciate your feedback.
★★★★★ 5/5
GoogleI have been a landlord with them for over 7 years. Very efficient and responsive service. Really helpful when it comes to organising repairs renovations of my let property, as well as getting good tennants. Thanks to Lucy, Pippa, Laura and the rest of the team.
Adam · 25 October 2019
Agent replied · 23 October 2024
Thank you so much Adam - we have thoroughly enjoyed looking after your home for so many years.
★★★★★ 5/5
GooglePipa has been amazing, communicates well with a human touch, connected with customers on a great level.
But most of all gave the impression her service did not end with our signature and we will be looked after going forward. An asset to your business truly.
Lorraine · 24 October 2023
★★★★★ 5/5
GoogleI have used numerous estate agents over the years and I can honestly say I have never had such good service. The staff at Lawton and Dawe are friendly and professional, really going the extra mile to progress my purchase through to a satisfactory completion. Really easy to deal with!
Marco · 17 April 2024
Agent replied · 23 October 2024
Thanks Marco - we were really glad to get the flat to completion! Appreciate your kind words.
★★★★★ 5/5
GoogleLawton and Dawe have been so different to any estate agents we’ve dealt with before. They are all women and this is really refreshing in a male dominated industry! Daniella is always super helpful.
Julie · 17 April 2024
★★★★★ 5/5
GoogleI’ve had issues with my washing machine and Niaombh was straight onto it and had someone out to fix it within the same week. Really happy with the efficiency of it all!
Jake · 15 May 2024
★★★★★ 5/5
GoogleDespite not ultimately purchasing the property, Pippa Newton-John was helpful and very attentive throughout the whole process. I would recommend her services to anyone looking to purchase a property in the area.
Sam · 24 October 2020
Agent replied · 23 October 2024
Hi Sam - thank you so much for your review.
★★★★★ 5/5
GoogleWe at Off The Fence Trust (homeless and vulnerable people charity) have been clients of Lawton & Dawe for some time. They support us by giving great service and advice - and by doing crazy things like swimming in the sea on Christmas Day, joining in our Big Sleep Out and wearing woolly hats to raise money for us. Lucy, Pippa and all the team are fantastic, friendly and determined to end the misconceptions people have about estate agents. Try them and see!PositiveResponsiveness, Quality, Professionalism, Value
OFF · 24 October 2020
Agent replied · 23 October 2024
Thank you so much for this lovely review. We value the work you do in our community and will continue to offer our support whenever we can.
★★★★★ 5/5
GoogleWe have just left a flat which we got through Lawton and Dawe, and there was a lovely and friendly atmosphere throughout the tenancy whenever we were in touch. Any issues were dealt with quickly. Would definitely recommend!
David · 12 September 2024
Agent replied · 23 October 2024
Thank you so much David for your kind review. We wish you all the very best in your new home.
★★★★★ 5/5
GoogleI have known Pippa from Lawton & Dawe for a few years and she is highly knowledgeable and cannot rate them highly enough. She goes out of her way to make you feel comfortable and will give you as much information as you want. I would recommend them to anyone.
Claudia · 24 October 2023
Agent replied · 23 October 2024
Thank you for your lovely review, I shall pass this onto Pippa.
★★★★★ 1/5
GoogleMyself and a friend moved into a property using Lawton and Dawe. We found them slightly unprofessional at the beginning but nothing that concerned us too much. However when it came to us moving out of the property the landlady tried to keep a large chunk of our deposit for so called 'damages' and 'repairs' and Lawton and Dawe fully backed her on these claims and even lied about things they had told us as tenants when we moved into the property. In the end I contacted the TDS who looked into the case, studied all the emails and documents and decided in our favour as they could see it was unfair that we were being charged for things that were ridiculous. After this my opinion of Lawton and Dawe was not a good one. They very much took the side of the landlady because she was a good friend and had used their agency for years and it didn't matter that what the landlady was asking was wrong.
I expect if you are a landlord/lady then they are a good company to use but as a tenant I would never trust them.
Karen · 25 October 2016
Agent replied · 23 October 2024
Dear Karen, thank you for your feedback. In response to this, we pay to be members of the TDS, ARLA and the Property Ombudsman in order that should a situation arise that we cannot mediate between a tenant and landlord, we have professional services that our tenants and landlords can fall back on to reach a conclusion. ARLA and the TDS are voluntary organisations to be part of with strict codes of conduct, and qualification standards that an agent must meet and I would point out that not every agent does this but we feel it is important that our tenants feel as protected as possible when renting in an unregulated industry. My last point is that i am pleased the resolution service for the TDS worked well in your case, as yours has been the only dispute we have ever had as agency. Wishing you all the very best in your new home.
★★★★★ 5/5
GoogleLawton & Dawe recently sold my property and they were fantastic. They were friendly and efficient and made a stressful process so much easier. Thank you so much!
Emily · 11 November 2024
Agent replied · 23 October 2024
Thanks for your kind review Emily - and thank you for the opportunity help you sell! Enjoy your new home!
★★★★★ 5/5
GoogleAs a landlord, they are the best letting agent that I have worked with - they have found great tenants, communicated well, got any issues sorted out quickly and been lovely to deal with. I wouldn't hesitate to recommend them, whether you're a landlord or looking to rent!
Sarah · 24 October 2023
Agent replied · 23 October 2024
Thank you so much Sarah. It’s been a pleasure working with you.
★★★★★ 5/5
GoogleThe Lawton and Dawe team provided an exceptional property management experience for us. They quickly found an ideal tenant for our flat. Pippa's expertise made the process stress-free, ensuring a thorough screening and a perfect match. Their ability to handle tenant issues swiftly highlighted their commitment to both us and our tenants. In comparison to other agents we dealt with in the past, Lawton and Dawe's exceptional service & responisveness sets them apart. I would highly recommend them.
Arash20007 · 24 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.