5/5
TrustpilotAmazing people and outstanding service
Amazing people and outstanding service! Oksana
Trusted Agent profile · Brighton and Hove
Hamptons Brighton & Hove Sales reviews in Brighton and Hove
★★★★★
1,652 reviews across 2 platforms
54 Church Road, Hove, BN3 2FN, Brighton and Hove, BN3 2FN
Hamptons's office in Brighton and Hove, at 54 Church Road, is rated 4.3 out of 5 across 1,652 reviews on two platforms, including 235 Google reviews rated 4.8.
Reviews
Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHamptons Gerrards Cross
We know the team very well and trust them They were realistic, professional and supportive They sold our property in very challenging market condition
5/5
GoogleWe purchased a lovely property via Hamptons and it's been a pleasure to work with them, especially with Martina. They have been courteous and paid close attention to our needs and desires, contacting us straight away when the property we have bought was put on sale, ticking all our boxes.
5/5
TrustpilotHappy Absent Landlord
I live abroad and Hamptons have managed my various properties over the past 8 years. The property manager has always been available and well informed. Any difficulties have been resolved and basically she gets the job done with the minimum of fuss.
5/5
TrustpilotI have had many dealings with Sonsurae…
I have had many dealings with Sonsurae over the years and am very impressed with the level of service received. Friendly, efficient and fantastic communication throughout!
5/5
TrustpilotMoving Made Easy!
The whole process of finding the house and setting up the tenancy has been made incredibly easy by our property manager Jennifer Powell, who is always helpful and cheerful to lend us a hand!
5/5
TrustpilotBathroom renovation works.
I’ve just had to have renovation works carried out to my rented flat, which is managed by Hamptons.Although pricey the job has been carried out by the contractor in a throughly professional way. Plus it’s been managed superbly by Rebecca Duxbury, property manager at Hamptons.
5/5
TrustpilotGreat support from Trevor Scott
Great support from Trevor Scott. Very helpful and proactive. Thank you.
1/5
TrustpilotVery unfriendly people
Very unfriendly people, lacking basic costumer service skills
Agent replied · 22 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
GoogleThe UK house buying and selling process seems designed to cause maximum stress to those involved, but we are really grateful to the team at Hamptons Hove which has done everything possible to smooth the way for us.PositiveResponsiveness, Professionalism
5/5
TrustpilotHamptons Letting services
I’ve let a property through Hamptons for the last 3 years. They have always communicated well and ensured anything that needs sorting at the property is seen to in a timely manner. I’m very happy with the service I have received.
5/5
TrustpilotGreat experience
My issues are always resolved as promptly as can be by Melanie Hudson! She is always readily available and willing to help. She is super kind and helpful!
5/5
TrustpilotOverall the Hamptons team have been…
Overall the Hamptons team have been fantastic and very attentive. Our property manager Angela Parn has always kept us updated and been polite and friendly when we have spoken to her. Would definitely recommend!
5/5
TrustpilotPrompt and very professional response…
Prompt and very professional response to solve an issue with the hating system
5/5
TrustpilotDealing with Hamptons is…
Dealing with Hamptons is straightforward and easy. We deal with April Keane, in the Property Management department. She resolves tenant issues swiftly and responds to our queries quickly as well. Happy with the service we receive from April and Hamptons.
5/5
TrustpilotSandra Mccare has dealt with our check…
Sandra Mccare has dealt with our check out, professional and speedy service. Really appreciate it. Replies to emails promptly
5/5
TrustpilotProblem solving
As a tenant of the Hamptons Agency I face facility issues from time to time. I appreciate our Property Manager - Gemma Ward rot your operative support with problem solving.
1/5
TrustpilotHorrible Customer service and rude…
Horrible Customer service and rude estate agent
Agent replied · 22 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotProperty management
Property management. Always keeps us up to date. Quick responses.
5/5
TrustpilotDawn always offers a prompt and…
Dawn always offers a prompt and efficient service for Hamptons, when we encounter any issues with our rental apartment. The issues (not that there have been many) are dealt with professionally and in a timely fashion. 5 star service
5/5
GoogleWe had a great experience with Hampton's and received a very friendly and professional service.
Agent replied · 23 October 2024
Thank you for taking the time to leave us a review! We take customer service very seriously and are delighted to receive a 5* review from you. Thank you again!
5/5
TrustpilotGreat customer service
Perfect service provided by Melanie at the Bath office. Prompt resolution to an internet access issue. Was available and easily contactable during the process.
5/5
GoogleOur agent, Dominique Lennon, is most resourceful and helpful. Highly recommend her to any potential customers.
Agent replied · 23 October 2024
Thank you for the amazing review Bryan. I will ensure Dominique is given the great feedback. Many Thanks.
5/5
GoogleWhat a super experience from start to finish. Taking the stress out of buying a home!
Agent replied · 23 October 2024
Dear Simon, thank you for taking the time to leave this fantastic five star review. It is great to see the approach taken by the team at Hamptons International made this a stress free experience for you. Many Thanks.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
